Nothing notedRichard H.
Customer Reviews for U-Haul Moving & Storage of Swansea
Pour nous contacter
Swansea, MA 02777
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeffrey W.
No place to park trucksHarrison L.
Le client n'a pas laissé de commentaire.Lisa M.
Give me back my cash deposit and charge my credit card in full like you said you would.i will not rentGLENN O.
Le client n'a pas laissé de commentaire.Rance G.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Raymond P.
It was the Best exoeruence I have ever had renting a UHaul truck👍🏼👍🏼Margaret M.
I had a great overall experience. Workers were great, very easy check in and out. Truck was clean and ready to go. My first time needing a 10" uhaul truck, great overall.Karen H.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Coleman W.
The gentleman at pick up on Sunday morning was so nice, polite and helpful. I would have said this location was excellent based on his customer service. The Monday morning drop off person was impatient, rude and generally an ass. Would not recommend this man be in customer service.Jeannette M.
Le client n'a pas laissé de commentaire.Donna T.
Manager is unfriendly and there have been several issues with the pickup of our rentals. He is extremely inflexible.RICHARD C.
Le client n'a pas laissé de commentaire.Dean L.
Le client n'a pas laissé de commentaire.Tracy K.
I didn't rent a vehicle. I spent over an hour on the phone and customer service told me they couldn't help me. Someone in the Swansea office isn't doing their job and checking peoples identity. Not greatChris S.
Have a little more fuel in the tank before picking up.David D.
Ratchet on the tow dolly needs to be replacedJames E.
Le client n'a pas laissé de commentaire.Donna T. | Premières impressions
Great people, great customer service! Staff was very helpful and friendly and easy to do business with. I works definitely recommend Uhaul Moving and Storage of Swansea.Scott C.
Le client n'a pas laissé de commentaire.Robert P.
Need to clean the vans better.luce M.
Le client n'a pas laissé de commentaire.JENNIFER L. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew M. | Expérience générale
Le client n'a pas laissé de commentaire.kevin w. | Expérience générale
Le client n'a pas laissé de commentaire.Wendy K.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Chris M.
Dropping off the 26' van was alittle tough in the tight parking lot. But not impossibleMichael W.
No improvement I can think ofKevin M.
Le client n'a pas laissé de commentaire.LORRAINE W. | Premières impressions
The check engine oil light was on and I couldn't read the mileage because the message was covering it. Check in process was lengthy online. Van was parked in snow and there was no salt down. I was sliding all over the place. There was a truck blocking the return entrance so I couldn't park the van in the proper location. Short staffed. I felt bad the the one worker all alone who looked overwhelmed. Really nice gentleman helped me upon return but I could tell he was overwhelmed by being understaffed.Blair B.
Excellent service à la clientèle.Jeffrey P.
Very friendly and professional personnelJoseph C. | Expérience générale
Can't think of anything.Brian J.
Le client n'a pas laissé de commentaire.DANNY O.
Le client n'a pas laissé de commentaire.angelo b. | Expérience générale
Seems every time I rent a truck the mileage is not what it states or the gas level is wrong . You need to be accurate when charging people for these things. My last rental mileage was 2,1 miles more on the odometer that the contract stated . Granted it's only a few bucks and I didn't have time to argue it. But every buck counts nowadays! And when I rent a truck it would be great if it had more than 1/4 tank of gas when I pick it up! That just seems wrong as well! But it is what it isDAVID S.
The unit I chose with the 1 (800) was too small and I had no idea it was only 2 floors which meant we'd be moving thing by climbing a flight of stairs. Every storage unit I've used always had more than just 2 floors so not knowing til I showed up was kind of disappointing but the men were very sweet and understanding and very accommodating. MerciNOELLE C. | Expérience générale
They are open SundayStephen D.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.NOELLE C. | Premières impressions
This was like luxury compare to the one in Fall River I’m still waiting for a call back can’t wait to get my stuff out of the other one .Swansea is so convienient and they were so organized thank you after the day I had it sure made me have some relief of some of my stressesLori A G. | Premières impressions
Great people here also. Let me know promptly that was returned fine and that there was no extra charges.GERRY C.
Le client n'a pas laissé de commentaire.ERIC M.
Le client n'a pas laissé de commentaire.Patrica S. | Expérience générale
Great customer service very personableMATTHEW F.
I am totally displeased with uhaul overall at the moment. I had a pickup scheduled at north main st fall river ma, when I arrived there the lock box would not work for me to get the keys. I called and was on the phone for 30 mins with rep who was pleasant but continued to say he really couldn't help me and wasn't sure what to do. Then he transferred my rental to swansea ma which extended my trip by 10 miles but he said he was going to give me a $50 credit for all the inconvenience. Upon arriving at swansea they knew nothing of the credit I know have 2 charges pending in my account t one for $160 and one for 168. For a national company this is unacceptableEDWARD M.
Le client n'a pas laissé de commentaire.Francis F.
Le client n'a pas laissé de commentaire.robert G.
This is the best U-Haul location I have found. No issues.DAVID B.
Le client n'a pas laissé de commentaire.HANNAH G.
Le client n'a pas laissé de commentaire.AUDREY T.
It is what it is... final bill should come in a readable text or e mailVINCENT F.
Secure unit, friendly and helpful staff, great location, couldn't ask for a better storage facility!dennis l. | Expérience générale
Make it cheaper for a one way tripâ€¦RICHARD L.
Le client n'a pas laissé de commentaire.Todd W.
Le client n'a pas laissé de commentaire.TED B.
Le client n'a pas laissé de commentaire.ROBERT M.
The man who was working , Payl I think was his name, was the nicest guy and so professional, friendly and courteous. I actually called back today to thank him and tell him how nice he was because it's hard to come by theses days but by the time I called they were closed.JANE L.
Le client n'a pas laissé de commentaire.douglas h. | Expérience générale
Le client n'a pas laissé de commentaire.SHARON P.
Thank you â€¦. easy to book and easy puc up and delivery!!Mary M.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.Peter L. | Expérience générale
The guy working was not very efficient and it was hard to understand him. I also had to slide my card 3 times because he was not very familiar with the system it seemed. Other than that he was friendly and the truck was cleanAdam B.
Le client n'a pas laissé de commentaire.domingo r. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Mark R B.
Very goodMaria V. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN M.
JAY CARREIRO was the only worker in the office when I stopped in. He was very busy with people and phone calls but handled everyone in a professional manner and everyone seemed happy with his service. Jay was polite and knowledgeable and I believe he is an asset to the company.denise m. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREA G.
Le client n'a pas laissé de commentaire.Thomas W. | Premières impressions
Le client n'a pas laissé de commentaire.jasimine t. | Expérience générale
Le client n'a pas laissé de commentaire.CARLON J.
Great jobTHOMAS S.
Le client n'a pas laissé de commentaire.ANTONE S.
Le client n'a pas laissé de commentaire.emily m. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA T.
Le client n'a pas laissé de commentaire.Sharon D. | Premières impressions
This facility was clean organized and very useful staff friendly and polite and the unit affordable compared to others in the area would utilize againKimberly O. | Expérience générale
Le client n'a pas laissé de commentaire.jason g. | Premières impressions
Le client n'a pas laissé de commentaire.REGINA A.
Un service à la clientèle de qualité. Safe and clean facility. I had my motorcycle stored there for 5 years and never had one problem. The entire complex is well lit and multiple security cameras. Thank you for the professional service over the years!!!JASON A. | Expérience générale
Le client n'a pas laissé de commentaire.MANUEL N. | Premières impressions
Le client n'a pas laissé de commentaire.Samantha B.
Nothing I had a great experience here tySHERRIE B.
Truck was brand-y new and renting it without an online reservation was super easy. Rate was fantastic too.CHRISTOPHER P.
No improvement needed. I also just rented an indoor 5x5 storage unit and the facility is immaculately clean and well lighted.COLIN T.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.ALVIN H.
No need for improvement the staff was great as was the ease of pickup and drop offRICHARD C.
Le client n'a pas laissé de commentaire.CATIA F.
Le client n'a pas laissé de commentaire.Heather G. | Online Move In
Le client n'a pas laissé de commentaire.Rebecca T.
I haul employee was thorough and I was helped quickly.DANIEL B.
Le client n'a pas laissé de commentaire.Gilberto T.
I had a bad experience with being rented a UBox when I requested a storage space. I was told it would remain on site so it wasn't a big deal until the manager up and moved the Ubox to another town, my computer and musical equipment was unsecured and bounced and slammed around, damaging my PC monitor. They did work with me to get a storage space, brought my stuff back. Moves are stressful enough this was just a nightmare experience that could have been avoided if not for a stubborn decision from the manager to move a rented UBox without my consent!Jonas D. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTINE S.
Le client n'a pas laissé de commentaire.Duane U.
No suggestions. My rental worked out perfectly. The process was handled quickly. Both picking up the truck and returning it were simple. And all personnel were professional and clear in their communications. I was very glad that I chose this facility for my rental truck.Diana M.
Le client n'a pas laissé de commentaire.Beth L. | Online Move In
Le client n'a pas laissé de commentaire.MATTHEW I.
Good job your the bestManuel S.
Le client n'a pas laissé de commentaire.Koren W.
Le client n'a pas laissé de commentaire.Luis R. | Expérience générale
Swansea U-Haul has never disappointed me. Professional, prompt, courteous.JOHN B.
awsome staff , nice unit , nice experience, thank youRICHARD C. | Expérience générale
It was all good.WILLIAM S.
Le client n'a pas laissé de commentaire.Mary Ann K.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Jahanah M. | Online Move In
Telephone communication could be improved. Calling and being transferred to a main Uhaul number is not helpful.Pierre B. | Expérience générale
Le client n'a pas laissé de commentaire.Mark S. | Expérience générale
The trailer I rented was a 6x12 but no we're did it say that the tailgate is allot smaller. I drove 1,5h to go pick up my can-am motorcycle and it wouldn't fit. When I rent a 6x12 with a tailgate I assumed the whole tailgate goes down. I will not rent again. It cost me another $300 to get my equipment delivered. There should be a warning stating the gate is smaller than the trailer.MICHAEL K.
Le client n'a pas laissé de commentaire.LANCE B.
Le client n'a pas laissé de commentaire.LISA S.
Will use again if neededMichael M. | Expérience générale
I have been very pleased with u-haul in Swansea On a.couple of occasions I needed information and advice re moving and the willingness a d courteous manners of all the workers there made me they were very interested in helping I'm.anh way they could This also includes Joe who recently retired Thank you.... SusanSusan D. | Expérience générale
Le client n'a pas laissé de commentaire.Dianne J. | Online Move In
Excellent experience. Staff is great, everything superb well lit, clean, well maintained, bathroom exemplary. ---except for that entrance card reader. The thing is unreliable. It sometimes takes scores of swipes to get in. I see other people struggling with it too. Really should be replaced/repaired or upgraded.Willard K. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT C.
This trip I was just starting to unpack and realized what I was trying to carry all at once was to much. I putting down a small lamp on the passenger seat I also put down the key. Shortly after I reached for the key and instantly knew it was in the truck. Well, panic set in... now what? Uhaul contacted a company that came out and rescued the key and my move. Thank you Uhaul, you've always been my moving rental company. Uhaul has been there for local moves, interstate moves going round trip and one way trips. I highly recommend there trucks and Vans!Susan L.
Le client n'a pas laissé de commentaire.Deanna D.
I made a reservation for a cargo van was told it was there to pick up at 3:15 p.m. got there at 3:00 the van never came back. We had to switch to a pickup truck that came in, it was loaded with dog for and had a little bit of an odor. The rate I was quoted on the phone was $145 at the end of the night when I check the truck in I was billed $160. This is not the first time that I've had a problem renting a truck from U-Haul. I am a repeat customer but I may be going somewhere else. I don't like making a reservation for something that is not even there.RICHARD M.
As always. Everything was great . Quick check in and checkout . Will definitely use againSCOTT M.
Le client n'a pas laissé de commentaire.Robert L. | Expérience générale
Le client n'a pas laissé de commentaire.Sheila S.
The man who helped me was very kind and even though he was dealing with many issues due to a prior customer as I could not get the truck I wanted he was very accommodating and helped me. I wish there was more people like him who are easy to deal with.MELISSA H.
Le client n'a pas laissé de commentaire.RONALD G. | Premières impressions
Uhaul is horrible! Didn't have the size truck I reserved a month in advance causing me to add 8 hours gas and tolls to make two tripsDIANE H.
Le client n'a pas laissé de commentaire.THOMAS Q.
NOTHING they were very friendly but yet very professional.MARY B.
Top notch operation.MICHAEL W.
Le client n'a pas laissé de commentaire.RICHARD H.
Very helpful, and kindjulie w. | Premières impressions
Le client n'a pas laissé de commentaire.MARCO C. | Expérience générale
These guys are always helpful and pleasant will use again for future needs 5 starsTodd D. | Expérience générale
Le client n'a pas laissé de commentaire.David O. | Expérience générale
Uhaul has always been my go to place when I'm in need of a storage place.RICHARD A B. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew V. | Online Move In
Le client n'a pas laissé de commentaire.Ronald G. | Expérience générale
Le client n'a pas laissé de commentaire.MARSHALL T. | Expérience générale
cost of space was expensive for that small size. did not like the increase of rate for my storage. did not like that I could not access my unit after 10pm, unless I paid more. seems like I was being nickeled and dimed for what I deem as basic access and customer service features for my rental space, for an already overcharged amount of space. staff was always pleasant and professional.pierre s. | Expérience générale
Le client n'a pas laissé de commentaire.Armanda D. | Expérience générale
Le client n'a pas laissé de commentaire.Carol G. | Premières impressions
Le client n'a pas laissé de commentaire.JOSEPH T. | Expérience générale
Great facility and people. Rented for almost 2 years.Robert M. | Expérience générale
so far my first day was good Jay who showed me to my unit was very helpful and kind this was my first time ever renting a unit and I had a lot of questions that he answered very patientlyKimberly O. | Premières impressions
Le client n'a pas laissé de commentaire.Keith M. | Expérience générale
A fast and efficient process, also reserved a truck, was excellent experience overall.Linda M. | Online Move In
The staff at U-Haul was Friendly and helpful Thank youROBERT M. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID W. | Premières impressions
When I arrived at the facility I had gone into the office with a quick question and I saw the Uhaul employee having a disagreement with a customer. The customer was extremely rude and refused to have an understanding conversation. I just wanted to state that this employee kept calm the entire time. He was polite and rational the whole time, even when the customer was getting pretty loud with him. I was very impressed with how he handled the situation and I'm glad I witnessed it so that I could give this feedback. I did not get the employees name but he was fantastic and deserves the highest praise.Taiylor M. | Online Move In
Le client n'a pas laissé de commentaire.Nicolas F. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle L. | Expérience générale
Very convenient location. Friendly and helpful staff. Merci.Greg S. | Expérience générale
The staff is really friendly and helpful.rosa p. | Expérience générale
Le client n'a pas laissé de commentaire.Peter B. | Expérience générale
No street level climate controlJUDITH K D. | Expérience générale
Le client n'a pas laissé de commentaire.Michael A. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy c. | Expérience générale
Le client n'a pas laissé de commentaire.Kathryn M. | Expérience générale
Very goodMatthew C. | Online Move In
Le client n'a pas laissé de commentaire.Danilo E. | Premières impressions
Le client n'a pas laissé de commentaire.Doreen B. | Expérience générale
It was ridiculously easy. Too easy in fact. Make it a challenge! Just kidding. I would like to say the person at the front desk was very helpful at the Uhaul I went to. He even walked with me to show me my storage unit and gave me the lay of the land. Made everything clear on where I should bring my car around too without me having to ask. Felt like he put himself in my shoes and knew what questions I would have before I could ask them. I liked that a lot. Definitely will be my place to store stuff in the future. I just regret not remembering his name. Merci encore!Tenjing S. | Online Move In
Le client n'a pas laissé de commentaire.Michelle L. | Premières impressions
Le client n'a pas laissé de commentaire.Cheryl T. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica R. | Expérience générale
I had a customer representative that was fairly grumpy and I felt more like an inconvenience rather than a customer. He did help overall but it was met with initial resistance. I wanted to drop off my UHaul at the Swansea location instead of the Twiggs location after I had just emptied my truck into my storage container and he told me I should adhere to my original reservation. I called Twiggs in Warren, RI and she was lovely and said it shouldn't be a problem to drop off my Uhaul at that Uhaul location. She initiated the change in reservation that allowed me to drop off my Uhaul. She was very helpful! He did overall help and take a truck but I felt as though I was inconveniencing him. He also wore his mask around his neck the whole time.Bella C. | Premières impressions
Le client n'a pas laissé de commentaire.gary c. | Expérience générale
Le client n'a pas laissé de commentaire.robin f. | Premières impressions
This is my first time renting a storage unit. The process was so quick and easy, and the staff is amazing! Office is extremely clean as is the outside property and the unit itself. Fortement recommandé!Nichole K. | Premières impressions
Always helpful at this location. I use this every year to store an automobile during winter months. Always really clean and well kept and secured.Lee S. | Expérience générale
John and other employees were kind and helpful. I thank them very much.Katherine E. | Expérience générale
The staff is very friendly and helpful.Christine G. | Expérience générale
Le client n'a pas laissé de commentaire.Bob P. | Expérience générale
Le client n'a pas laissé de commentaire.matthew h. | Expérience générale
Manger Mr Joe the BestGeorge B. | Expérience générale
Joe does an excellent job keeping the facility on great shape and doing a possible to help everyone out.Jeffrey M. | Expérience générale
AwesomeFred m. | Expérience générale
Extremely difficult just to obtain my reservation, no elevator for the second floor and I was not made aware of this. I'm disabled physically. Unit was supposed to be temperature controlled and it wasAshley C. | Expérience générale
This was the horriable expierence.the truck had technical issues and after contacting customer service who are useless I broke down on hey and all my belongings put into storage me stranded without anmelissa d. | Expérience générale
Need more staff on to many customers for one staff member.Christine L. | Premières impressions
Joe was very helpful and professional.Rita F. | Premières impressions
Everyone was very nice and helpful for our short term rental. Highly recommendLisa R. | Expérience générale
Always clean and safe, will definitely use your facility again when needed.DONELE M. | Expérience générale
Our 2nd RV storage season and our last. Our space was always blocked with Uhaul vehicles upon our return. Last straw was when we were blamed for damage caused by Uhaul trucks taking our space.Elizabeth R. | Expérience générale
Staff was excellent, always willing to help.HOWARD B. | Expérience générale
Very accommodating staff. ThxVictor K. | Expérience générale
Thank you for everything .David g. | Expérience générale
Needed a U-Haul within the same day was able to get it and dropped it off the next dayRichard A. | Premières impressions
Great Service from the staff!David H. | Expérience générale
i was using the out side storage for an RV and was very pleased with the locationtom o. | Expérience générale
I was very pleased with this u-hauljennifer s. | Expérience générale
Very goodtaylor m. | Expérience générale
This my first time using a storage facility. I am very pleased with the way everything went.Antonio B. | Expérience générale
The average rating is due to the fact that the slide card system never worked to open the gate, so had to go inside to ask to open the gate every time?? no effort was made to correct when asked.James K. | Expérience générale
Worth the moneyTomas K. | Expérience générale
It met all expectationsJanis R. | Expérience générale
I would go back without a thought.KEVIN K. | Expérience générale
I will rent from here againANTHONY C. | Expérience générale
My only complaint would be the late fee that I was charged. I did not receive a bill for the month of February.christine g. | Expérience générale
The website and uhaul call center stated the units were drive up. However the flames are two narrow to get a uhaul moving truck into some areas.andrew j. | Expérience générale
This was my first time using a storage with UHaul and I was very pleased with the service and the staff was always helpfultodd s. | Expérience générale
I was waiting for a representative at the store, the representative took a call first instead of saying the person on the phone to wait.I was first there, before the call. WRONGKarina p. | Expérience générale
Joe, and his team are fantastic. It's the little things - like helping connect my trailer and showing me how to twist the chains because it becomes shorter and will not drag on the road. Thanks guys.Derek S. | Expérience générale
Great place.MARGARET S. | Expérience générale
Although everything above well correct, when I went to retrieve my property after 6 months, (April-October) most of my larger furniture was covered in mold. Very unfortunate.Bryan C. | Expérience générale
Everything was perfectBOB A. | Expérience générale
Joe has been friendly, helpful, and professional over the years. I have appreciated the clean and secure space for off season storage of my cars.MERIDETH E. | Expérience générale
The facilities were in great shape and clean. Staff was friendlySTEPHANIE N. | Expérience générale
Super convenientGail S. | Expérience générale
Great service great peopleRICHARD R. | Expérience générale
Uhaul said I had a free month, but did not honor it. After renting the unit, the manager said abruptly "no free units". I had a truck full of stuff and had to take it. Would have chose a closer placeJames P. | Expérience générale
If my financial status didn't change, I never would have left. Completely satisfied.MICHAEL G. | Expérience générale
Great safe place for my RV Manager terrificBrian S. | Expérience générale
The manager, Joe and his staff are helpful and courteous. I will definitely use their services next winter.DAVID O. | Expérience générale
Joe was amazing.PAWTUCKET P. | Expérience générale
PerfectMichael S. | Expérience générale
Thank you so much guys! Have a great summer if I don't see youDaniel P. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!