Évaluations des clients U-Haul Moving & Storage of Swansea
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Swansea
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David H. le
Great Service from the staff!
Justin L. le
They always polite and helpful. Would recommend.
tom o. le
i was using the out side storage for an RV and was very pleased with the location
Johm Z. le
Everything worked out perfectly. Thank you for all our help!
Ashley S. le
Manager was rude and waited 10 minutes before I received help.
Adam D. le
Excellent service! This uhaul is great. Very helpful staff. Thanks guys
Edgar V. le
Truck white Gas like ??
Victoria E. le
I think they do a real good job just the way it is
jennifer s. le
I was very pleased with this u-haul
Lewis S. le
Only one thing I would say is that I was trying to use a retail me not coupon and the person checking in my truck didn’t want to try and apply my coupon.
taylor m. le
Very good
Kevin P. le
Richard was awesome!!!
Teresa L. le
We waited over an hour both to pick up and drop off our van rental, even though we prepped our orders on the website and via the app to speed the process along. There was only one person servicing customers both times. The van door mechanisms were rusty and difficult to use.
DANIEL D. le
I waited an hour and a half for my trailer in your store your system was not working . I was charged more money then my original reservation which I’ll be calling customer service tomorrow to ask for a refund nobody could figure out for an hour and a half what to do I was late for my appointment after driving three hours to pick up the trailer I can’t believe this type of customer service is available from U-Haul. We called tech-support customer service traffic and nobody can help us we finally cancel the reservation and started as I walk in to the store which worked I asked for a specific location to drop off which your system did not like the only positive of the whole trip was I was able to return it to the store of my choice and the local Bethel handyman supply was fantastic I’m not sure if I rent from U-Haul again. We called tech-support customer service traffic and nobody can help us we finally cancel the reservation and started as I walk in to the store which worked I asked for specific location to drop off which your system did not like the only positive of the whole trip was I was able to return it to the store my choice and the local Bethel handyman supply was fantastic I’m not sure if I rent from you all again
Morgan C. le
They need to figure out what is wrong with their computer system. A simple trailer rental that should've taken 10 minutes took almost 2 hours because either the computer software kept freezing up, or the guy wasn't entering the information properly. Who knows, very frustrating experience. Seemed like they'd never rented anything before.
Antonio B. le
This my first time using a storage facility. I am very pleased with the way everything went.
James K. le
The average rating is due to the fact that the slide card system never worked to open the gate, so had to go inside to ask to open the gate every time?? no effort was made to correct when asked.
Tomas K. le
Worth the money
Janis R. le
It met all expectations
Paul B. le
Joe is an outstanding service manager
Nicholas B. le
My online check in process took a lot longer than I anticipated - it was stuck for approval for over ten minutes. This should be a much more efficient process.
Zackary S. le
Make sure the employees lock the trailer to your truck. Mine popped off while loading it and damaged my brand new truck. Could of been worse if popped off while driving. Still no word from uhaul about damage done to my truck and this happened sunday 4-7-19.
KEVIN K. le
I would go back without a thought.
ANTHONY C. le
I will rent from here again
Michael L. le
Truck was loud, very noisy.
christine g. le
My only complaint would be the late fee that I was charged. I did not receive a bill for the month of February.
andrew j. le
The website and uhaul call center stated the units were drive up. However the flames are two narrow to get a uhaul moving truck into some areas.
Frank D. le
NO. 1 in my book
todd s. le
This was my first time using a storage with UHaul and I was very pleased with the service and the staff was always helpful
Karina p. le
I was waiting for a representative at the store, the representative took a call first instead of saying the person on the phone to wait.I was first there, before the call. WRONG
Derek S. le
Joe, and his team are fantastic. It’s the little things - like helping connect my trailer and showing me how to twist the chains because it becomes shorter and will not drag on the road. Thanks guys.
MARGARET S. le
Great place.
Bryan C. le
Although everything above well correct, when I went to retrieve my property after 6 months, (April-October) most of my larger furniture was covered in mold. Very unfortunate.
BOB A. le
Everything was perfect
MERIDETH E. le
Joe has been friendly, helpful, and professional over the years. I have appreciated the clean and secure space for off season storage of my cars.
STEPHANIE N. le
The facilities were in great shape and clean. Staff was friendly
Gail S. le
Super convenient
RICHARD R. le
Great service great people
James P. le
Uhaul said I had a free month, but did not honor it. After renting the unit, the manager said abruptly "no free units". I had a truck full of stuff and had to take it. Would have chose a closer place
MICHAEL G. le
If my financial status didn't change, I never would have left. Completely satisfied.
Brian S. le
Great safe place for my RV Manager terrific
DAVID O. le
The manager, Joe and his staff are helpful and courteous. I will definitely use their services next winter.
PAWTUCKET P. le
Joe was amazing.
Michael S. le
Perfect
Daniel P. le
Thank you so much guys! Have a great summer if I don't see you