The staff at U-Haul was Friendly and helpful Thank you

When I arrived at the facility I had gone into the office with a quick question and I saw the Uhaul employee having a disagreement with a customer. The customer was extremely rude and refused to have an understanding conversation. I just wanted to state that this employee kept calm the entire time. He was polite and rational the whole time, even when the customer was getting pretty loud with him. I was very impressed with how he handled the situation and I’m glad I witnessed it so that I could give this feedback. I did not get the employees name but he was fantastic and deserves the highest praise.

Very convenient location. Friendly and helpful staff. Thank you!

The staff is really friendly and helpful.

No street level climate control

Very good

It was ridiculously easy. Too easy in fact. Make it a challenge! Just kidding. I would like to say the person at the front desk was very helpful at the Uhaul I went to. He even walked with me to show me my storage unit and gave me the lay of the land. Made everything clear on where I should bring my car around too without me having to ask. Felt like he put himself in my shoes and knew what questions I would have before I could ask them. I liked that a lot. Definitely will be my place to store stuff in the future. I just regret not remembering his name. Thanks again!

I had a customer representative that was fairly grumpy and I felt more like an inconvenience rather than a customer. He did help overall but it was met with initial resistance. I wanted to drop off my UHaul at the Swansea location instead of the Twiggs location after I had just emptied my truck into my storage container and he told me I should adhere to my original reservation. I called Twiggs in Warren, RI and she was lovely and said it shouldn't be a problem to drop off my Uhaul at that Uhaul location. She initiated the change in reservation that allowed me to drop off my Uhaul. She was very helpful! He did overall help and take a truck but I felt as though I was inconveniencing him. He also wore his mask around his neck the whole time.

This is my first time renting a storage unit. The process was so quick and easy, and the staff is amazing! Office is extremely clean as is the outside property and the unit itself. Highly recommended!

Always helpful at this location. I use this every year to store an automobile during winter months. Always really clean and well kept and secured.

John and other employees were kind and helpful. I thank them very much.