Évaluations des clients U-Haul Moving & Storage of Twin Falls

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Twin Falls

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Todd W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terry B. le

Évaluation :

Easy check in! Thanks!

jim W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Salomon M. le

Évaluation :

Le client n'a pas laissé de commentaire.

rex T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicole L. le

Évaluation :

My only concern is that after receiving a new card because mine was taken, the new card doesn't work. I'll be in to get it fixed soon.

Matthew W. le

Évaluation :

The guys at this location took care of me, you definitely get my business next time.

Mark R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lonnie p. le

Évaluation :

..

Larell P. le

Évaluation :

Le client n'a pas laissé de commentaire.

David G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nathan K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bruce L. le

Évaluation :

I went to this location after trying to rent at a location in Burley, Idaho. The location at Danny's brake was not very friendly for the second time--stating my U-Haul guy went to the doctor and he'll be back "whenever". 1st visit was worse. went on a Thursday and was told in an angry voice that U-Haul was closed until Tuesday.

James P. le

Évaluation :

need sign showing where to park when removing trailer.

John M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Shane M. le

Évaluation :

Great Service!!! Very friendly. Amazing people.

EMMA C. le

Évaluation :

I was told when I dropped my vehicle off that it would be completed in two hours. After that time, I called to check on the status and they informed me they they hadn’t even started on it. I have three children with busy schedules and I had planned my entire day around the pick up and drop off time given to me. I wasn’t not made aware of the time change because no one called me to tell me. After I talked to them, they did complete it within the two hour time limit they gave me. When I picked it up, I mentioned this to the gentleman checking me out and he did not apologize or acknowledge what I said. When we first decided to go with Uhaul, I was very impressed by the customer service provided but after today, my opinion has very much changed.

Teresa B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly F. le

Évaluation :

For some reason, when online reservations are made, the place that ships parts to the pickup location can’t get their act together. Customers can’t get their parts when needed, and it screws up everything for the crew AND customers at pickup. Brian D. did everything humanly possible, far above and beyond, to make sure he could correct the mistake. I wasn’t the only customer with this issue, either. The crew at your Twin Falls location is INCREDIBLE, going far beyond the call of duty to ensure people can adhere to their move plan, from the floor clerk, to the installer, to the manager. Outstanding crew, despite the inability of the upper echelon’s inability to follow through. Highly impressed with their knowledge, teamwork, and ability to, “Make it happen”.

Michelle S. le

Évaluation :

I rented a truck and appreciated the availability of the equipment. The truck I rented was not filled all the way. I explained that to the attendant when I returned it and showed him a copy of my gas receipt. I’d have had to drive nearly 45 miles to use the amount of gas I put in the truck not the 14 I drove. The man blew me off and still charged me the full rate. He came across as callus and that he couldn’t care less about the customer. Not impressed!

Charlene D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda U. le

Évaluation :

Le client n'a pas laissé de commentaire.

Douglas W. le

Évaluation :

Great customer service !

William M. le

Évaluation :

Make sure your online rental system is updated. I went to the location to pick up the rental and they said they didn’t have a working unit. This had to be know before I drove there. It was a waste of my time and gas. I was referred to another location and nobody offered to compensate through discount of any kind. Then I was forced to purchase an adaptor just to be allowed to drive away. It was not a pleasant experience. Why should it be, the plan is to move away from friendly staff and use online processing as much as possible. Humans have no incentive to go the extra mile.

Jamie P. le

Évaluation :

Really great service when dropping off the truck. Got the issues with the reservation ironed out quickly and pleasantly, which was really nice after a long week of moving!

Kim K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy R. le

Évaluation :

Location also a small grocery store. Clerk multi-taxing. Slightly slowed down rental process.

James M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Aaron W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert R. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARJORIE S. le

Évaluation :

Jon and his staff were so helpful and courteous that I didn't mind going there. I had a storage unit there for approximately 5 years. It was secure and well maintained.

andy c. le

Évaluation :

Michael was an awesome help he spoke with professionalism upsaled and offered us great deals and presented us with all the amenities we needed overall the one-stop shop for all our moving needs.

Michelle J. le

Évaluation :

Mike worked with me and was gratious, kind and understanding. I Sincerely appreciate him. Thanks Mike, Michelle Jones

ken d. le

Évaluation :

Jon was good to his word. My goods were well taken care of and Jon is easy to work with. Very professional. Thanks

Bill g. le

Évaluation :

Great experience, the staff were very helpful ! !

DOUG F. le

Évaluation :

This U Haul location is very clean and well keep. My office is just across the street, so I can see how sometimes they are very busy with check out and check ins. The hall ways are very clean. Thank y

john v. le

Évaluation :

Thank you so much

bianca g. le

Évaluation :

the fact that they offered a 24hr entry, put them above all their competitors. It made a very overwhelming moving situation become one that was worry/stress free.

Mike W. le

Évaluation :

Na

HAROLD P. le

Évaluation :

Your whole team were employees committed and extremely efficient in fulfilling all my needs. I was treated very well. Thank You! Ray Porteous PS: You are spendy.

michael w. le

Évaluation :

The whole team where very nice

Greg W. le

Évaluation :

The service i received was way above excellent. The staff at the twin falls facility goes out of their way to ensure the best possible experience that one could expect.

Shawna P. le

Évaluation :

Thanks! Great staff....

David G. le

Évaluation :

Jon was very helpful. My Uboxes where ready when he told me I could Pick them up.

GABRIEL R. le

Évaluation :

The best place