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MYA M | First ImpressionsSelf Storage Units in Twin Falls, ID, 83301
U-Haul Moving & Storage de Twin Falls
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Unités disponibles (toutes les dimensions sont approximatives)
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U-Haul Storage of Twin Falls
630 Eastland Dr S, Twin Falls, ID 83301 View Available Units0.9 miles from this location -
The Wedge Residential / Storage Land Holdings (DBA)
22329 A Kimberly Rd, Kimberly, ID 83341 View Available Units4.1 miles from this location -
Westec Storage
53 North 200 West, Jerome, ID 83338 View Available Units13.8 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Highly recommended already
matt m | First ImpressionsThe only thing I would change is lower the monthly price and when the customer closes out their storage prorate the month so the customer can get some of their money back
Angelique K | Overall ExperienceIf I could give ZERO stars, I would. The first guy that I asked for help seemed too distracted to even be bothered to help me. Not a good impression, but I let it go. I went to walk inside, and the next guy was about to walk out the door. He sighed quite audibly and asked how he could help. I wanted to see if there was a storage unit on the lower level so I wouldn't have to carry all of my heavy stuff upstairs. He said he would take a look but that it would be easier to reserve one online. I told him I already reserved a unit online, but I didn't know it was upstairs. He sits down at the computer and seemed very confused. He asked for my ID so I gave it to him. He starts putting in all of my info. I told him that I already have a storage unit, I just need to try to switch it to a lower level one. He said he understood and continued. A few minutes later and screen comes up that tells him I already have a storage unit. I was losing my patience because it was obvious he wasn't even listening to me, and didn't care. I told him again, yes, I have a unit UPSTAIRS, but I wasn't to SWITCH IT to downstairs! His exact words were "Ooohhh... I didn't know that. Okay, let's look." What??!! He tells me there is a unit downstairs, and that he could get me the same rate. Perfect! Let's do it. He removed the upstairs unit, and starts to scroll through the other available units. He stops on one and said "This one should work." I looked at it and it was THE EXACT UNIT I JUST HAD!! I pointed that out to him, and he said "Oh yeah, I didn't see that it was upstairs." I'm so over dealing with him at this point, that I just about walked out and found a different place. He asked if he could see how much stuff I had so he could get me the right size unit. We went outside and he looked at my trailer and assured me the unit he selected would be perfect. I agreed and we went and finalized the paperwork. I went out and started unloading my stuff, putting it on the cart, she arrive at the unit. I was a little surprised at how low the door seemed to be, but I opened it. It was very small! I was concerned that it might not be big enough, but me being an idiot, I thought to myself that he said it would be so let's just see. Well, it was not in fact, but enough... but it took over 3 hours of trying to tetris my stuff in there, and I still want able to fit my kayak or bookshelf. By that point, I was so exhausted and completely burned out that I didn't even care anymore. I couldn't even fathom unloading all of my stuff and taking it to a new unit UPSTAIRS! I relented and left the book shelf, and just put my kayak in the back of my truck. I'm not driving around everywhere with a kayak, and I'm waiting for someone to steal it at this point. I have no way of securing it. Plus I'm out a book shelf because he told me the unit was the right size. To say I'm disgusted with this uhaul facility is a MASSIVE understatement!
Josh H | First ImpressionsThe guy working there was absolutely helpful and if I ever do need a U-Haul, I will be going back there and I am glad I have my storage unit unit with them as well
Katherine C | Online Move InFantastic experience!
Joshua S | Overall ExperienceI've been a customer for 12 yrs Always have been helpful with several issues. A great team.
DANIEL F | Overall ExperienceThe manager and staff at this location are wonderful. Nice and extremely helpful.
Mellissa F | Online Move InThank you Uhaul!! My tools are my livelihood, I quit a bad job and the ramp on the truck and on-site storage really helped me in a bad situation....
Jason H | Overall ExperienceGreat service.
Jackie T | First ImpressionsBri was a world class customer representative. Answered allmy concerns. And questions. Excellent employee. She went above and beyond for me She deserves a raise
Crystal H | First Impressions