Everything was amazing but I wish that they would answer their phones more often to make it easier for the customer, so they don’t have to do online chat that’s harder in my opinion. Thank you for everything it was a great experience

Twin falls Idaho branch should be bulldozed! Horrible location, didn’t feel safe leaving my things in that rats nest. Moved my stuff out the next day! Lost $45, better than losing my stuff!

Well managed and operated storage facility

Guys there were great, however when I showed up with my reservation number they didn’t have the unit available. I asked joe that could happen and they explained it didn’t matter if I reserved it, there was nothing available. They gave me what was available which were two 5x8 units instead of the 10x16 which I had reserved, unforgivably the cost for that will be $108 a month at $55 a unit per month instead of $64 for the 10x16. I asked if they would honor the price quoted and they said no, I had to pay for both units. I found that frustrating since I reserved the unit I needed at the price I could afford. Fortunately the first month is free so I have found another cheaper company to move to. Although I now have to reload all of my stuff and move it...again. This should not have played out this way. When you do business with a company you expect them to deliver on what they agreed to. I am currently dealing with an almost double overcharge cost on my truck rental as well. Overall not happy with uhaul. The manager at the location is very pleasant, just can’t help.

Great place and very friendly workers. Will always use u-haul when I need storage

Staff was pleasant to work with, and always helpful.

The help and support I received was phenomenal. Everyone was so helpful!! Thank you so much!!!

Very friendly. Very helpful.

none

Excellent customer service. Appreciate everything.

Very helpful staff and clean facility. Nice work 👍

My only concern is that after receiving a new card because mine was taken, the new card doesn't work. I'll be in to get it fixed soon.

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Jon and his staff were so helpful and courteous that I didn't mind going there. I had a storage unit there for approximately 5 years. It was secure and well maintained.

Michael was an awesome help he spoke with professionalism upsaled and offered us great deals and presented us with all the amenities we needed overall the one-stop shop for all our moving needs.

Mike worked with me and was gratious, kind and understanding. I Sincerely appreciate him. Thanks Mike, Michelle Jones

Jon was good to his word. My goods were well taken care of and Jon is easy to work with. Very professional. Thanks

Great experience, the staff were very helpful ! !

This U Haul location is very clean and well keep. My office is just across the street, so I can see how sometimes they are very busy with check out and check ins. The hall ways are very clean. Thank y

Thank you so much