Customer Reviews for U-Haul Moving & Storage of Ukiah

2 944 évaluations

1140 N State St   Ukiah, CA 95482

(707) 468-0147

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(707) 468-0147

1140 N State St
Ukiah, CA 95482

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Le client n'a pas laissé de commentaire.

DONALD C 
Évaluation :
5

Very curtious

ANDREW L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Caroline C 
Évaluation :
5

I am extremely pleased with not only the great customer service but also the value. Thank you to the great Ukiah store staff.

Elizabeth S 
Évaluation :
5

Friendly and helpful

Larry P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

alice m 
Évaluation :
5

Aucun

Stan S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorenzo R 
Évaluation :
5

The trailers are too wide, so they keep hitting the guardrails along the road. So, I rented a truck,. The airbags deployed exactly as they were suppose to, because I inadvertently drove off a cliff in Fort Bragg, Mendocino County, California. Luckily I had just emptied all of my furniture and household goods before this rare incident. I was so tired after moving everything into a storage locker. The staff said they would not rent to me again. I had insurance. U-Haul sold it yo me. It is U-haul which is at fault. It rented me a truck which was for going "one way". But, when I needed to drive the vehicle to back up, I needed it to go in reverse. Trucks that only go one way caused the accident, as I was not able to back the vehicle up, which caused me to only be able to drive forward, and thereupon right of the road.

TRENT J 
Évaluation :
5

Very courteous and helpful employees

Andrew l 
Évaluation :
5

Staff was efficient and helpful

Terry S 
Évaluation :
5

Great customer service!!

Robert B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF G 
Évaluation :
3

We received good service from this location

Rich S 
Évaluation :
4

Vehicle smelled of cannabis

Gabriel M 
Évaluation :
5

All good

Pamela B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

larry r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valynda S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry L 
Évaluation :
4

Everything went very well from pick up to drop off.

KLAUS R 
Évaluation :
5

Service and vehicle were excellent.

Benjamin M 
Évaluation :
5

All the people at the Ukiah, California, location have always been qualified.

TRENT J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRET N 
Évaluation :
5

Very friendly NO HASSLE service! Ukiah U-Haul made it SO easy I would definitely rent from them again.

Donna P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michaela S 
Évaluation :
5

Moving boxes is quite a workout. It does always feel really hot in there. Maybe the heat is to ensure that condensation doesn't accumulate but it's uncomfortable. Otherwise great experience and clean facility.

Jessica B  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Randi R 
Évaluation :
3

David , the so called manager is not professional looking.. His hair and clothes are ALWAYS dirty and sloppy …I have rented many times and everytime his clothing is not crisp nor clean nor is it neat looking. Very sad

Kelly P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW L 
Évaluation :
5

Friendly, knowledgeable staff. Great service

WILLIAM L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane E 
Évaluation :
5

It would be nice if the personnel that rent the trucks would take the time to check out each vehicle to ensure that the tires were in a safe working condition so that the customer would not have to go through the circumstances that I and my family had too! It would be nice if someone from corporate would contact me and maybe give me back a refund for the trouble that we went through. In addition, I was asked to tow a trailer back to the location that I was traveling to and had to go to another location from where I picked up the truck. When I got to that location, the trailer was not there! Someone called me the next day and told me the trailer was available but the truck was still being loaded and in a location some 40 miles away.

Jimmy G 
Évaluation :
5

Customer service was great. Work and efficient

Dea H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe A 
Évaluation :
5

Consistent quality customer service. Friendly, informative staff. Always a pleasure to do business with on occasion when I need a truck or ??? for the day to run around here in Ukiah, California.

Bryan M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HEIDI S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W  |  Expérience générale 
Évaluation :
5

Make it easier to locate a proper place to park.

eric p 
Évaluation :
5

Excellent service, well-maintained trailer. I did want to change the pick up time but was unable to get through on the phone.

MICHEL F 
Évaluation :
4

Aucun

REBEKAH M  |  Premières impressions 
Évaluation :
5

quick and easy drop off

Lindsey M 
Évaluation :
5

The people waiting on us were very friendly and helpful.

Cheryl T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott l 
Évaluation :
2

What was most disturbing was the cost per miles. I was shocked when I was given the total over $500 Honestly I will never use U-Haul again.

romoa m 
Évaluation :
5

For my situation, all staff were friendly and ready to help. Both staff in store and over the phone were excellent.

Candice G  |  Premières impressions 
Évaluation :
5

Service was excellent had a great move using Uhaul thank you.

Daniel R 
Évaluation :
5

Your website is terrible. Needs to be scraped and new one made by people that know what they are doing. I could not do anything and when returning truck could not get a receipt. Very bad.

Christopher L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B 
Évaluation :
4

good folks

Wayne R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen R 
Évaluation :
5

Keep up the good work!

michael O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN T 
Évaluation :
5

Customer service was great, quick, and kind. I will definitely be using uhual again. No improvements, service was great.

Brandon W 
Évaluation :
4

Hard to get to parking spaces... They need chairs for customers that are waiting. I am handicapped and can't stand for long periods yet there was no seating available for me to use during my 2 hour wait.

John B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pablo G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keelin R 
Évaluation :
4

We agreed to do a pick up for a U box and drove 2,5 hours out of the way $120 in gas (they said we would be compensated $600. We got to Elk Grove and they claimed the box was cancelled. I let Uhaul know and they said they could only compensate me $150. Basically I lost time and money for nothing.

Shea W 
Évaluation :
4

Accessing the storage after hours via key card never worked.

Tracy W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard O 
Évaluation :
4

Not happy with the app. Had to call customer service for assistance twice. I will say they were very helpful, thank goodness

Cheryl D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Huali Y 
Évaluation :
4

Drop off person was too busy talking on his phone to unload the trailer seems that the phone is more important than the job

SHAUN L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEREMY D 
Évaluation :
5

Michael was super nice and professional

MICHAEL L 
Évaluation :
1

Over the years I've had this Uhaul location install both hitches and electrical, and was very happy with the service. Sadly, this most recent experience/s were horrible. Back in November I was scheduled for a hitch and electrical install on my Chevy Bolt EV on 12/5/23. After dropping my car off, I was contacted later that day and was told that the hitch that arrived at their facility was for a Chevy Bolt EUV, and that one for the Bolt EV wasn't available. When I returned to pick up my car, I informed the supervisor that the Uhaul website advertised a hitch for the Bolt EV. When he looked, there it was. So the whole process started over, and I wasn't able to have the installation done until 12/15/23. The estimate for the original install was $333.58. The new install turned out to be $816.68. After the install was complete, and I drove the car home, I learned that the hitch was askew, enough so that anything being towed would be at enough of an angle to burn out the wheel bearings. I don't feel that there is enough expertise at the Ukiah Uhaul to remedy this, and I really don't care to hear more apologies. I'll be taking my car to a machine shop and spend yet more money, but at least there's a better chance that the hitch will be properly aligned.

KEN J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B 
Évaluation :
4

My after hours code doesn’t work I can’t get in that’s my only complaint

Cherral M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy S 
Évaluation :
5

Best service around!

Leonel F 
Évaluation :
3

Uhauls rented at Ukiah location are always dirty.. and even this time the fuel was just below half tank when the paperwork said it was 1/2 … it's unfortunately the closet location to me and so I feel I have to rent there. Average is relative to what I have come to expect from this location.

Bonnie L 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Don E 
Évaluation :
2

Very standoff service .... I wasn't walked out to the uhaul and shown it's condition. I was told to match my key to the sign on the uhaul with no assistance. No one opened the back or explained it would need a cleaning before returning.

Ashley F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth S 
Évaluation :
5

There's really no way to improve. The service was top notch, very friendly, kind and helpful. I was able to check in on line which made pick up very quick and easy (love that feature) When I returned the truck they were waiting for me in the return area...how he knew I was approaching I'm not sure, but everything was just so seemless. I use our local U-Haul whenever I need to get heavy furniture moved, do dump runs or for those impulse buys that won't fit in the car! lol It's a reasonable price to rent for the day for a few hours. I've used U-Haul in the past for moving from house to house as well. Highly recommend the Ukiah U-Haul!

Denise O 
Évaluation :
5

Keep having great Service..

vincent t 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIM T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aleigha H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil G 
Évaluation :
5

Awesome

billy c 
Évaluation :
1

Uhaul in KC installed my hitch and wiring. My wiring was broken when I went to get a trailer in ukiah. Uhaul ukiah could not fix uhaul KC wiring job. Uhaul should be able to fix their own work. Moreover, the relay plug that was broken was a recalled part by uhaul. With uhaul written on the part. Anyway, I had to pay a 3rd party to fix uhauls own wiring job and was never compensated for the recalled part either.

Nicholas B 
Évaluation :
5

Windshield had a dirty film on the inside that was so bad I had to clean it.

RICHARD K 
Évaluation :
5

Customer Service is always The Best! We appreciate our local Uhaul.

Fernanda P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin W 
Évaluation :
5

They were really helpful at this location I will definitely recommend this place To family and friends

Chris D 
Évaluation :
5

Mike was very professional & we had a very good experience, thank you

Elizabeth N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J 
Évaluation :
1

What can you do to improve? Have a little more compassion, moving is stressful, especially long distance in the rain.

Steve K 
Évaluation :
1

Didn't appreciate employees approach after we drove 10 hours in the rain; we were super tired, stressed and anxious as it was. Employee said we were late, even though we arrived 15 min prior to closing. So he went ahead and charged us for an extra day, even though we were not late. Employees seemed more concerned about going home, even made a comment about it. Then we were accused of delivering the trailer with a flat tire, however we had just driven it there towing our truck, we'd notice if there was a flat tire AND would have said something if there was. Didn't like or appreciate the entire U-Haul experience, will never use again.

Steve K 
Évaluation :
5

The staff was pleasant, helpful, and kept me informed about the process. The installation was completed earlier than promised. Great Job!!

DAVID W 
Évaluation :
5

Very fast and friendly…

Paul L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

theresa l 
Évaluation :
5

Friendly, fast service, easy return, literally took me 3 minutes to return, and was on my way.

matthew g 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elsiemae F 
Évaluation :
4

This location sits on a hill and to someone unfamiliar with it, the chance of the tow bar on the 26 footers getting caught in the gravel is a constant concern.

Elsiemae F 
Évaluation :
4

Staff were an excellent help!

Michael Z 
Évaluation :
4

After hours access is not in working order, other than that it is a very good storage service

TERRI F  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DESIREE V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEIDI L  |  Expérience générale 
Évaluation :
4

With all of the 26 foot U-Hauls parked near the after hours entrance, you could not access the units to get things in and out because they blocked all but a 2 ft path. The latch that the lock attached to felt like it would come off with an easy tug. The doors were also made of super light weight material and would break if someone kicked it.

Scot B  |  Expérience générale 
Évaluation :
3

You have too many rental trucks and trailers. There is no room to park for your customers who pay 100 + a month. It's inconvenient. I will not recommend or come back to rent a storage.

Kimberly A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scot B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor p  |  Premières impressions 
Évaluation :
5

Always loved uhaul...a little issue won't change it. God bless

MICHAEL C  |  Expérience générale 
Évaluation :
5

Thank you! You did an excellent job helping me.

Rebecca T  |  Premières impressions 
Évaluation :
1

Lady was great, everyone else no comment.

MICHAEL C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason p  |  Premières impressions 
Évaluation :
2

I have typically had a great experience with U-Haul. Both for vehicle rentals and storage units. I had some issues with both at this location. 1) due to circumstances beyond my control, I showed up with my rental truck to place my belongings in a storage and return my truck. Little did I know, when I arrived at the hours staff were on site to unload, there was no elevator to get upstairs. In addition, I was provided the smallest unit for my free month even though I asked staff if a larger unit was available. I was told there was not (but I could clearly see units unused, and remained unused during the duration I stored my belongings there). I believe they did not want to give me a larger unit for my free month. I've never experienced this before. And because I had a very full truck, it took me almost 2 hours longer than expected walking heavy boxes up stairs and trying to make everything fit in my tiny unit. I returned my truck and was charged an entire additional day! Even though I saw the truck I returned was not critically needed seeing as their lot has ample numbers of 10 foot trucks...and mine sat around for quite some time, unused! I requested a refund, and was refused. Again, very disappointed. U-Haul typically has been very accommodating...but this rental experience was the worst I've had. I was never provided a card to access the building and was never made aware in my coming and going, that it was typically offered. I wasn't aware that technology was on site until another guest was curious why I was waiting for the staff to arrive and unlock! I then obtained one. Upon my renting the unit, it should have been offered as part of my perks. To have longer access hours. The staff...David, the General manager, was kind and accommodating. Most of the staff were friendly enough, but several of them do a lot of sitting around when the property could have been attended to for cleanliness, such as vacuuming. David was always busy and worked very long hours, while most of his staff sat around looking bored. I appreciate the kindness David extended, for reasons I won't go into. He knows what I'm referring to, and it won't be forgotten. But the above issues were my experience and observations in truth, and I honestly hope I never have to use this location for rental purposes again. I wasn't going to respond to the request for feedback, but this morning I had about 4 more requests to do so...so, here you go. Not what you were probably hoping for.

Michelle P  |  Expérience générale 
Évaluation :
4

The facility is well maintained with a friendly and helpful staff. The only issue I had was with parking. At times the lot was so full of rental vehicles that it was difficult to find a parking place. I do understand that there is likely no solution for this as the U-Haul lot has limited space.

Vicki W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Z  |  Premières impressions 
Évaluation :
5

Sometimes Night access door blocked off with truck or keypad turned off.

Katherine C  |  Expérience générale 
Évaluation :
5

Very helpful, secure, convenient, trustworthy, and excellent customer service. I would highly recommend this facility to everyone I can. Thank you for your excellent customer service.

Sally A  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Julia B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie R  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michelle B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy N  |  Premières impressions 
Évaluation :
4

Nesecitan más trabajadores que permanescan dentro de la oficina

maria v  |  Expérience générale 
Évaluation :
5

The staff there was very helpful N Ukiah. Also willing to answer any questions that I may have regarding anything that Hass to do with you all. Very happy with my experience!

Joseph M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen M  |  Premières impressions 
Évaluation :
5

The owner and his team are thorough, quick, and great to work with. Je la recommande fortement.

RON L  |  Expérience générale 
Évaluation :
5

Staff was exceptionally helpful, pleasant and efficient

Katherine W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA W  |  Premières impressions 
Évaluation :
5

Excellent! Friendly staff. I recommend it to people all the time.

MOLLY J  |  Expérience générale 
Évaluation :
5

They were very helpful very patient for our unique situation. Would definitely recommend them and would use them if we need to OK thank you.

priscilla t  |  Expérience générale 
Évaluation :
5

Very good customer service

HEIDI L  |  Premières impressions 
Évaluation :
4

Very friendly, knowledgeable staff. Will return again if ever needed.

JESUS L  |  Expérience générale 
Évaluation :
5

No muss no fuss! Nice folks work here, easy to understand!

Sandra T  |  Expérience générale 
Évaluation :
5

I got the unit in June 2017 and move out August 2021. I never had a problem with staff, was able to access my unit when I needed to and the the business was always clean.

Karen F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffery b  |  Expérience générale 
Évaluation :
4

The staff at U-Haul were extremely helpful and nice.

JESUS L  |  Premières impressions 
Évaluation :
5

Only issue we encountered was the hole for lock was slightly misaligned but was immediately taken care of by maintenance personnel JD and professionally handled High fives and gold stars for Uhaul staff in Ukiah CA

Michael G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURIANNA G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANITA S  |  Expérience générale 
Évaluation :
3

Staff was friendly and location is clean however the doors to enter the storage were broken on several different occasions when we went to access our storage. We were forced to extend another month when we drove over 2 hours to empty it and the key pad code was not working, again. Extremely inconvenient to have a storage unit you can't access as you please, especially when it's two hours from where you live.

tom m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika G  |  Premières impressions 
Évaluation :
5

U-Haul customer service is quite amazing. Your on-site managers always provide the information that I need, and they have made me feel that U-Haul should continue to be my first choice.

JOAN J  |  Premières impressions 
Évaluation :
5

Fast and great service really great employees

Dean M  |  Premières impressions 
Évaluation :
5

As it turned out, I didn't need the storage space after all, only thank you for being there for me in case. Ardenji was very helpful both in the renting and then in the canceling -

Herb G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

amanda c  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john m  |  Expérience générale 
Évaluation :
3

There were no large units available and the second floor units are difficult to access with only stairs when moving large amounts of items. Staff was great.

Nicolealexandra H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BENJAMIN N  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VALERIE W  |  Expérience générale 
Évaluation :
4

david hoffart at ukiah uhaul storage was friendly and helpful.

BENJAMIN N  |  Premières impressions 
Évaluation :
1

My access code never worked. One time my lock was on a different storage unit. Nobody could tell me how that happened. When I moved out and wanted my money back for my months that were prepaid they told my that I couldn't get it back. It wasn't until I had my boyfriend come in to help me that they "called" someone and figured it out. I would not recommend anyone to this place.

Tammy K  |  Expérience générale 
Évaluation :
5

Excellent customer service!

Rebecca T  |  Expérience générale 
Évaluation :
5

During the time I used the storage I never had a problem. I felt my items were safe. Thanks for everything.

gloria g  |  Expérience générale 
Évaluation :
4

Temperature not always where it should be. Appreciate the recent paint/clean up.

Dee P  |  Expérience générale 
Évaluation :
5

Pick up was relatively quick. There was a problem with the storage unit, but the destination Uhaul in Ukiah was very accommodating and worked with me on my timeline.

James H  |  Premières impressions 
Évaluation :
3

The Uhaul in Ukiah CA. Storage actually smells like rats.. And they close at 7 so i get off work at 6 dnt have much time... Other than that love the staff.. Very kind and helpful

Susan A  |  Expérience générale 
Évaluation :
5

Staff truly understands how to deliver EXCELLENT customer service.

loni n  |  Premières impressions 
Évaluation :
4

Merci!

Thomas S  |  Expérience générale 
Évaluation :
4

My best to Jen and David... They have such wonderful personalities that r experience there was so awesome... One thing i didnt care for was how cold it was inside... Made it hard for me to sort throug

Susan O  |  Expérience générale 
Évaluation :
1

Every time I'd call corporate about the filthy units and the rats in my things they'd raise my rent and still do absolutely nothing. I want my $10/ month insurance fee back!

SARAH T  |  Expérience générale 
Évaluation :
3

only one person staffing this location - they NEVER answer the phone.

steven d  |  Expérience générale 
Évaluation :
1

Had UBox shipped from Colorado. UHaul chose Ukiah. Couldn't deliver and couldn't provide a solution. Go to UBox and it had been broken into. No one notified me and no one helped me with next steps.

Christine A  |  Expérience générale 
Évaluation :
5

Very helpful in getting me set up with a new storage unit, and helping resolve problems from the rental.

Thomas S  |  Réservation 
Évaluation :
1

My pod was broken into and they did not call. They never answer their phone and are not helpful. I made a reservation to have the pod on a trailer to take it empty it and it was not ready when we arri

Maria S  |  Expérience générale 
Évaluation :
5

Great service!

Terese B  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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