Évaluations des clients U-Haul Moving & Storage of University City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of University City

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RICHARD G. le

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the air conditioner did not work all the time. Sometimes it would blow out hot air. Very bad. Other than the AC, all was very good.

sam b. le

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Terrific service.

Ronald K. le

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Le client n'a pas laissé de commentaire.

William M. le

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Great customer service at this location. That's really important to me.

Jose S. le

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Le client n'a pas laissé de commentaire.

Tammie W. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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The attendant was great! Professional, courteous and quick.

Tim B. le

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Le client n'a pas laissé de commentaire.

Syrus J. le

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Le client n'a pas laissé de commentaire.

Sara W. le

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Check to make sure all reserved equipment is in the truck.

sheila i. le

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More help but overall I love U City site very clean very Everybody very friendly And professional

Cameron P. le

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Le client n'a pas laissé de commentaire.

Eric F. le

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Le client n'a pas laissé de commentaire.

Michael N. le

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I dropped the vehicle off after hours.

Patrick W. le

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Le client n'a pas laissé de commentaire.

Robbin N. le

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Nothing. I think that you're already great.

Donna B. le

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Le client n'a pas laissé de commentaire.

Keith F. le

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I think on Friday, Saturday and Sunday, a minimum # of 4 people should be working the check-out. Today wasnt' bad but it can be.

Lester B. le

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The woman who gave me the van keys needs to improve her customer service skills by looking at the customer when handing the keys and providing a thanks for the business

Tonishia L. le

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Le client n'a pas laissé de commentaire.

Sharon D. le

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Good customer service. Very easy process.

Libby Y. le

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I was very impressed with your counter salesperson. The computer was very slow and she successfully handled two rentals simultaneously on two computers and was abke to get 3 customers on their way in a minimum amount time.

Susan R. le

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The gentleman working was very friendly and helpful. We really appreciated his service.

Torrance W. le

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Le client n'a pas laissé de commentaire.

Tiffany B. le

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Stored my stuff at this location over the summer and everything appears to be in the original condition!

Tamara S. le

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Good service and location is really convenient.

david f. le

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Awesome experience- great staff!

Stephen B. le

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Le client n'a pas laissé de commentaire.

kiarma w. le

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Have trucks with windows that do NOT leak rain on the driver and the person in the passenger seat. The water also damaged my personal property & caused me extreme emotional distress driving through a storm.

Eric S. le

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Le client n'a pas laissé de commentaire.

Rebecca K. le

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The customer service was awful. The attendant was rude and came across condescending.

Patrick N. le

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No have me check myself out by giving you location access to my phone with no way to check out if i dont. Not the locations fault. Uhaul thinks you are being tech and forward but returning the truck was a joke.

Leroy B. le

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Have more help on board at checkout time!

Joseph W. le

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U-Haul can improve by having better options and/or communication about truck drop off locations. We had trouble returning the truck even though we were told we could return it to a nearby location. Erica in St Louis and Donna in Greenfield MA helped solve the issue and that reflects well on U-Haul.

David B. le

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Le client n'a pas laissé de commentaire.

Wilson J. le

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Le client n'a pas laissé de commentaire.

clark b. le

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The personnel working at the facility were courteous and helpful at all times. I loved storing my items at the facility will be back there next year.

Kathleen Y. le

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Great experience. Helpful and friendly staff.

Shinan X. le

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We have lots of boxes, and the only storage unit left is high above the ground. Hope that I can choose the unit when I make the reservation. It will be better to have an automatic lift

Ronneika T. le

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n/a

david f. le

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Awesome

Cerinda W. le

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My experience was excellent. I used Big Helpful Gentlemen Moving, I highly recommend them and will recommend to my friends and family. Nice guys, very helpful and excellent price.

Boyd M. le

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Computer ssyem slow, wrong equipment, charged wrong, not enough space here to explain it all

CHERRILL MARTAY V. le

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I had reserved for a truck and storage unit. When I got there they offered me an different storage unit first month free. They help me out to save on a little money. Thank you!

john w. le

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Staff were all helpful and manager was very nice

DESERATA H. le

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Nice clean facility and staff is friendly and helpful.

mykel y. le

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Thank you

christy B. le

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No additional comments.

SUSAN B. le

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The WORST UHAUL facility I have ever used. I have used 4 facilities around the U.S. This crew was rude, the bathroom is ALWAYS locked and unusable. Nasty and Rude people.

Inez P. le

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Yes everything was good cause i put my stuff there an never when't back to check it cause the way it was it safe in my 👀

Kathryn L. le

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Easy to access 7/24. Dolleys and trolleys made it easy to move things in and out. Conveniently located near WashU.

Regina H. le

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Happy with the service.

darren p. le

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They were very helpful

AMIR E. le

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Erica and the rest of the crew were a pleasure to work with.

Janelle B. le

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I did not have a good experience with U-Haul. The 1st person didn't have an answer for me. Then, on hold for 20+ mins when my question was time-sensitive. In the store, there was also confusion.

SABRINA MICHELLE L. le

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Great customer service and experience.

Tameka M. le

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Customer service was beyond excellent. Staff extremely helpful always greet you with a smile. never a dull experience always pleasant. Very knowledgeable. I could not have picked a better place.