Le client n'a pas laissé de commentaire.Megan B.
Customer Reviews for U-Haul Moving & Storage of University City
Pour nous contacter
University City, MO 63130
(@ Midland Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Yuou Z.
Le client n'a pas laissé de commentaire.Janet A.
Was charged $30 maintenance fee because the gas was a little bit below the amount I was supposed to return with. I don't think that was very fair considering it was just by a little and I still had to pay for the gas difference.Hyunjee L.
Le client n'a pas laissé de commentaire.Daria K.
Received a much larger trailer than what was ordered. Caused difficulties in securing items when I couldn't rely on the size of the trailer to contain few items. Pickup location changed drastically from what was requested. Had to drive 30 more miles through rush hour traffic to get to new location. Larger trailer also meant worse gas mileage on the trip.Steven G.
So so helpful.robert L.
Le client n'a pas laissé de commentaire.Michelle Z.
Le client n'a pas laissé de commentaire.Joseph L.
Very friendly, efficient staff. Absolutely painless!Kurt N.
The young man met me outside in the drop-off area. He was Very friendly and nice. He let me go inside to use the restroom while he went over and checked out the truck. I was in line to check in, when he came in to tell me that he could go over everything that needed to be done outside in the drop-off area that needed to be done to check me out. I was very happy with the service.Donna P.
Le client n'a pas laissé de commentaire.Don C.
Le client n'a pas laissé de commentaire.Sharon H.
Le client n'a pas laissé de commentaire.Antonio E.
I was impressed with everyone's professionalism and willingness to help. The manager, Anthony, was extremely helpful and patient in supporting me and personally made sure that I had a great experience. Thank you, Anthony!GeorgeT S.
Le client n'a pas laissé de commentaire.daryl H.
Seamless and expeditious transaction from pick up through return!Kelvin W.
Le client n'a pas laissé de commentaire.Gabriela C. | Expérience générale
At 8:30pm on a Monday night, I got a call that we were going to need a u hall truck to pickup and transport clothing the next day.( Church Mission's Dept. ) I sat and thought, I can get a trailer and hook it to my car, made reservations with my phone on-line, got up Tuesday morning, arrived at location, gave my reservation #, hooked up trailer to vehicle, transported clothing, returned trailer all with ease and no hassle and this location has plenty of trailers of various sizes. Last minute rescue.Azell S.
The staff were knowledgeable, friendly, and professional.Hunt B.
Le client n'a pas laissé de commentaire.MORI F.
Le client n'a pas laissé de commentaire.Bruce G.
Le client n'a pas laissé de commentaire.Leshawn H.
Le client n'a pas laissé de commentaire.Jenny G.
The ramp needs to be fixed, it didn't clamp right. My helper fell off it. He was not hurt. We were pleased otherwise. Thanks Rose StatonRose S.
Le client n'a pas laissé de commentaire.Boris H.
Le client n'a pas laissé de commentaire.Darla T.
Very unsatisfied. I would give -100 review if I can. I ordered my car exactly model, year, brand for rental auto transport trailer. So, you just give me an auto transport trailer even I can't loaded my car? And your employee said that's the biggest you have? I chose you, not other companies because your website shows you have an auto transport trailer able to loaded my car! Because I don't want drive a $100k car to do long distance trip! Your more expensive and you doing awful services.chengrui J.
Le client n'a pas laissé de commentaire.Dennis S.
I had no issues from setting up the reservation to picking it up.Ken R.
Our storage was flooded and it's certainly due to uhaul's inadequate protection of storages, but I can forgive it cus it's a natural disaster. HOWEVER Uhaul staff threw away a lot of our possessions without letting us check?!! The front desk promised they have cleared everything and didn't allow us to check our original unit before the flood. I tried to call the University City Uhaul but kept being redirected to another location. I have lost almost everything as a college student and I'm really helpless right now there's no way to solve this. Will definitely tell everyone to stay away from Uhaul!Ya Z. | Expérience générale
Le client n'a pas laissé de commentaire.Lindsay H.
Le client n'a pas laissé de commentaire.Bruce G.
The man assisting me was extremely nice and helpful. I had to wait an additional 20 minutes for the truck bc it needed gas before I could take it.Emory E.
Le client n'a pas laissé de commentaire.Cheryl M.
The trailer was very dirty inside and had a flat tireAngela O.
The staff is always friendly and helpful, and go out of their way to accommodate you. I've used this location many times, and will continue to do so.Kevin K.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.ALEKSEI K.
Le client n'a pas laissé de commentaire.Shuyu L.
I must confess. â€œ10â€! Your employees are excellent!!!! . The sales associate I had there was very friendly and professional. Great job!! P.S. the Olive St locationKeith S.
This location was very busy, but the employees were very helpful and seemed to be helping each customer as quickly and efficiently as they could.Ashley J.
Rates increase often for pest control & maintenance, although there's critters in walkways and outdated rat poison pod in my unit. Insurance paid monthly doesn't cover water damage of any kind. Unable to access my unit after office hours due to broken door latch. Even though approx. a foot of water leaked into my unit and I had to dispose of most items that was on the floor, staff were extremely helpful with boxing things that could be saved, preventing more water from entering the unit, and providing movers to relocate my items to another location.Malissa R. | Expérience générale
I lost all of my belongings from the storm. And there is no compensation . How can this be????KATHRYN M. | Expérience générale
Improvements in book are not necessary. The University City store, amidst recent record rainfall resulting in substantial property loss and damage throughout St. Louis metro, is with a stiff upper lip valiantly serving the local community. All staff should be applauded and recognized for their efforts. Perhaps coffee and donuts for all staff would be a good start!Daniel J.
Le client n'a pas laissé de commentaire.Austin H.
The best Uhaul location i have used.Luke C.
the movers, which I reserved the haul site, were 1 1/2 late to arrivelaura M.
Get faster computers in bldg. For quicker check in.Coree J.
Excellent customer service. Friendly and professional. Truck was ready when I arrived and return was quick and billing was accurate.Robert B.
Le client n'a pas laissé de commentaire.Kaitlyn W.
Le client n'a pas laissé de commentaire.DeAndre L.
Thank you for the great service.Peter O.
Wipe down the dash and doors.Jesda G.
Le client n'a pas laissé de commentaire.tamela S.
Le client n'a pas laissé de commentaire.Deborah A.
The location which is very busy could use more staff. The check-in process is too slow and most of the staff are inexperienced or poorly trained on using the computer system.Ted M.
Le client n'a pas laissé de commentaire.Ariana D.
Le client n'a pas laissé de commentaire.TOMEIKA S. | Premières impressions
Le client n'a pas laissé de commentaire.Martena J.
Le client n'a pas laissé de commentaire.andrew T.
Le client n'a pas laissé de commentaire.Jenine F.
Staff was great process was easy drop off smootheWilliam D.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.kendra C.
My business is a multi-decade customer of the UHAUL in Univewrsity City MO, and their service and interactions with this customer is always professional.THOMAS R.
Le client n'a pas laissé de commentaire.ARLENE B.
Le client n'a pas laissé de commentaire.Ahmad H.
Le client n'a pas laissé de commentaire.Michelle S.
Have more workersNakeisha P.
Everything is okay. ThanksAnatoliy A.
Le client n'a pas laissé de commentaire.Jihan G.
Le client n'a pas laissé de commentaire.Aaron P.
The first agent I had to check out the equipment with in the morning was not too friendly or approachable for me to ask questions, but when I returned to have installed the transport that gentleman was very helpful and I felt respected.Martha W.
Unreasonable charge. Not reply to email.Quan Hong C.
Le client n'a pas laissé de commentaire.Randal C.
Le client n'a pas laissé de commentaire.Travis M.
They are great. Super easy to work with.Michael M.
Le client n'a pas laissé de commentaire.Cecil P.
Le client n'a pas laissé de commentaire.Monica G.
Le client n'a pas laissé de commentaire.Jerred K.
Le client n'a pas laissé de commentaire.Jordan F. | Expérience générale
Le client n'a pas laissé de commentaire.Yulonda B.
Le client n'a pas laissé de commentaire.HOWARD D.
Le client n'a pas laissé de commentaire.Alex J.
Le client n'a pas laissé de commentaire.RALPH J.
Le client n'a pas laissé de commentaire.Kirk R.
Le client n'a pas laissé de commentaire.SCOTT M.
Le client n'a pas laissé de commentaire.Dan D.
Le client n'a pas laissé de commentaire.Karen R.
Le client n'a pas laissé de commentaire.Derick M.
Le client n'a pas laissé de commentaire.Cornelius M.
Le client n'a pas laissé de commentaire.Ryan G.
The truck and rented accessories were very clean. The above downtick on the equipment question was due to the driver's side exterior door handle not working which forced me to have to climb in from the passengers side and crawl across to open the drivers door. Somewhat minor inconvenience but still got to be a pain after two or three times. Overall, rental was great., Thanks!Don C.
Le client n'a pas laissé de commentaire.Trese G.
Le client n'a pas laissé de commentaire.Kay B.
Le client n'a pas laissé de commentaire.Lashonda B.
No suggestions at this time.Raymond S.
Le client n'a pas laissé de commentaire.Steve B.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.JOSEPH W.
Le client n'a pas laissé de commentaire.Donald C.
They are not trustedMohammed J.
Make sure you tell the person what location your item is located.Cherita L.
Le client n'a pas laissé de commentaire.Michelle W.
Employee was very friendly and helpfulCharles P.
Your worker on duty - I wish I recalled his name - was wonderfully supportive in correcting the free month storage unit and answering our questions on the storage unit. He was soooo pleasant.Danielle C. | Expérience générale
Le client n'a pas laissé de commentaire.Phillip C. | Expérience générale
Le client n'a pas laissé de commentaire.Tiarrah H. | Premières impressions
Le client n'a pas laissé de commentaire.CAROLYN W. | Expérience générale
Staff was exceptional!!joanne r. | Expérience générale
I never got a chance to use unit I paid for 3 months then I didn't get the new space I anticipated so storage never was usedAndre B. | Expérience générale
Le client n'a pas laissé de commentaire.Phillip C. | Premières impressions
Le client n'a pas laissé de commentaire.Sheila B. | Expérience générale
MANAGERS ARE VERY DISRESPECTFUL AND RUDE. I NEED MY BELONGINGS IMMEDIATELY.Christina G. | Expérience générale
Le client n'a pas laissé de commentaire.Roy J. | Premières impressions
Le client n'a pas laissé de commentaire.Dominique M. | Expérience générale
The whole process was simple and easy, and everyone was helpful and friendly. Would definitely use again.Melody B. | Premières impressions
Le client n'a pas laissé de commentaire.Everett J. | Expérience générale
Le client n'a pas laissé de commentaire.Diana B. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob D. | Expérience générale
Le client n'a pas laissé de commentaire.ELIZABETH L. | Premières impressions
Le client n'a pas laissé de commentaire.imani c. | Expérience générale
The young man who helped me (Cladis? - the one with the nose ring) was extremely polite and professional. He immediately acknowledged me when I came in and he was still helping another customer and apologized for my wait. He looked for and found an option when I was not satisfied with the 1st option,. He made sure that I understood everything and even held the door for me. He is to be commended!!!!Twinda M. | Premières impressions
Le client n'a pas laissé de commentaire.rashaan j. | Expérience générale
We just moved in to our locker yesterday so I have not had time to form an opinion.Bryan S. | Premières impressions
Le client n'a pas laissé de commentaire.Bhupinder C. | Expérience générale
Very Helpful Young MenAlva P. | Online Move In
The gentleman who helped was very nice and helpful. A great experience!renee m. | Premières impressions
Le client n'a pas laissé de commentaire.Kathleen K. | Premières impressions
Le client n'a pas laissé de commentaire.imani c. | Premières impressions
Le client n'a pas laissé de commentaire.Eric G. | Premières impressions
I reserved and purchased the unit online. When I come to the store, the staff said my first month is free. They started the refund process. But when I came home and check my account, I was charged twice. I contacted the store but nothing has been solved.Doan Bao Chau T. | Online Move In
Le client n'a pas laissé de commentaire.Roy S. | Online Move In
Le client n'a pas laissé de commentaire.Cardella S. | Expérience générale
The young man, who chked me out was helpful. He answered my questions. He was knowledgeable and friendlyYVONNE J. | Premières impressions
I had my unit for three years never had a problem and the staff was very helpful and professional and i would definitely rent again.gladys lynn k. | Expérience générale
Wes and his team are amazing! The storage facility is clean, well-lit, and everyone was alwasy friendly.Maria R. | Expérience générale
The employees were all very courteous and professional. I highly recommend them and appreciate their work ethic.William M. | Expérience générale
Very helpful staff.julia r. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholas D. | Expérience générale
The staff was very helpful, patient, and kind. I would use them again.Joy H. | Expérience générale
Le client n'a pas laissé de commentaire.REGINA W. | Expérience générale
As a first time user of a storage unit, I have to say that this was a good experience. I have recommended U-Haul storage to others and will definitely use them again should the need arise.Virgina W. | Expérience générale
Le client n'a pas laissé de commentaire.Nella P. | Expérience générale
A pleasure to work with. Very accommodating and helpful. Would highly recommend this facility to all.clark b. | Expérience générale
Le client n'a pas laissé de commentaire.Juan M. | Premières impressions
PROFESSIONAL, FRIENDLY, COMPETENT MARVIS AND WESLeonard W. | Premières impressions
Le client n'a pas laissé de commentaire.Nella P. | Premières impressions
It would be a 7 star if the units had lights inside other than that I think it's great, I love your place, I wish that it was someone that I could speak with about what happened at Uhaul on Gravois South St Louis, it's out of my hands but some things in life shouldn't go this way..... Ida Ward 314-448 6219Ida W. | Premières impressions
The young lady who assisted me was polite, friendly and courteous. I could not have been more satisfied.William M. | Premières impressions
Le client n'a pas laissé de commentaire.phyllis w. | Expérience générale
Rental was quick and easyShella L. | Premières impressions
Staff very friendly and helpfulmelissa H. | Premières impressions
Card didn't work far walkREGINA W. | Premières impressions
Manager and store staff were very friendly and helpful. Storage space was adequate and also clean.stephanie n. | Expérience générale
A okayGREG G. | Expérience générale
Manager was very knowledgeable, helpful, and kind. Transition was made easy and assessable.stephanie n. | Premières impressions
I have used this store many many times for years love ❤️ the staffVeronica J. | Premières impressions
Stored my stuff at this location over the summer and everything appears to be in the original condition!Tiffany B. | Expérience générale
Good service and location is really convenient.Tamara S. | Expérience générale
Awesome experience- great staff!david f. | Expérience générale
The personnel working at the facility were courteous and helpful at all times. I loved storing my items at the facility will be back there next year.clark b. | Expérience générale
Great experience. Helpful and friendly staff.Kathleen Y. | Premières impressions
We have lots of boxes, and the only storage unit left is high above the ground. Hope that I can choose the unit when I make the reservation. It will be better to have an automatic liftShinan X. | Premières impressions
s/oRonneika T. | Expérience générale
Awesomedavid f. | Premières impressions
My experience was excellent. I used Big Helpful Gentlemen Moving, I highly recommend them and will recommend to my friends and family. Nice guys, very helpful and excellent price.Cerinda W. | Expérience générale
Computer ssyem slow, wrong equipment, charged wrong, not enough space here to explain it allBoyd M. | Premières impressions
I had reserved for a truck and storage unit. When I got there they offered me an different storage unit first month free. They help me out to save on a little money. Merci.CHERRILL MARTAY V. | Premières impressions
Staff were all helpful and manager was very nicejohn w. | Expérience générale
Nice clean facility and staff is friendly and helpful.DESERATA H. | Expérience générale
Mercimykel y. | Expérience générale
No additional comments.christy B. | Expérience générale
The WORST UHAUL facility I have ever used. I have used 4 facilities around the U.S. This crew was rude, the bathroom is ALWAYS locked and unusable. Nasty and Rude people.SUSAN B. | Expérience générale
Yes everything was good cause i put my stuff there an never when't back to check it cause the way it was it safe in my 👀Inez P. | Expérience générale
Easy to access 7/24. Dolleys and trolleys made it easy to move things in and out. Conveniently located near WashU.Kathryn L. | Expérience générale
Happy with the service.Regina H. | Expérience générale
They were very helpfuldarren p. | Réservation
Erica and the rest of the crew were a pleasure to work with.AMIR E. | Expérience générale
I did not have a good experience with U-Haul. The 1st person didn't have an answer for me. Then, on hold for 20+ mins when my question was time-sensitive. In the store, there was also confusion.Janelle B. | Réservation
Great customer service and experience.SABRINA MICHELLE L. | Expérience générale
Customer service was beyond excellent. Staff extremely helpful always greet you with a smile. never a dull experience always pleasant. Very knowledgeable. I could not have picked a better place.Tameka M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!