Customer Reviews for U-Haul Moving & Storage of University City

6 091 évaluations

7270 Olive Blvd   University City, MO 63130
(@ Midland Blvd, Next to Heman Park.)

(314) 862-4433

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(314) 862-4433

7270 Olive Blvd
University City, MO 63130
(@ Midland Blvd, Next to Heman Park.)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Absolutely nothing, everyone was very friendly and professional and very informative. This was a very smooth experience.

BRUCE H 
Évaluation :
5

Seemless -transaction, vehicle was great, Christina (Owner/GM?) Was kind and efficeint.

Anthony G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kellie A  |  Premières impressions 
Évaluation :
1

I do not usually submit negative reviews for services, but this was one of the worst interactions I have had from a service provider in my entire life. The rental return time was formally through 6/11 but given I had time, I figured it would be best to return the truck on 6/9 to get the vehicle back to U-Haul. I first entered the parking lot and pulled in front of the store. An employee from the yard waved me down and said I was in the wrong spot. I apologized, and stated I would go to the proper return area. When I pulled up, I said hello. The employee did not even address me, and simply said "leave the keys in". I said ok, and gathered my belongings to clear out the cab. I went to the rear of the vehicle since we rented furniture pads as well as a moving cart. The employee opened up the back of the vehicle and said "this ain't clean. you better fold those up otherwise it's a $25 cleaning fee." I stood, dumbfounded, and said I wasn't aware of that policy and had returned vehicles in the past unfolded given they end up counting them anyway. His response? "I ain't your maid, boy." I said, I am not saying you are my maid, but I will fold them, thanks. He then went to the front cab and said "you have to clean the front cab too. I'm sick of this. there are sunflower seeds on the floor." I said ok, I can clean that as well? It was a handful of seeds that fell as I was cleaning. Lastly, my father was helping me fold the blankets when another employee approached us both while we were folding and asked "do we have a problem?" as in trying to start a fight. I said no, to diffuse the situation. The employee turned to me and said " I ain't talking to you boy - I'm talking to your dad." Finally a manager or someone from inside the location came outside and told to employees to move it.

David K 
Évaluation :
5

Location fine but you have got to do something about your remote pick up. Consistently does t work correctly. Kicks you out. Ask for additional person again after they have already called her, etc etc. awful.

John K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike p 
Évaluation :
4

Truck smelled as if someone had smoked a ton of weed in it. Nauseating to drive with windows up due to the smell.

Zackary P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike L  |  Expérience générale 
Évaluation :
5

This place was easy to get to, the people were helpful and friendly, and it was easy to drive back to my moving location.

Matthew G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geta J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAKEISA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward G 
Évaluation :
3

I really appreciate the staff at u haul they were very nice and kind.

YOLANDA L  |  Expérience générale 
Évaluation :
1

I was literally threatened and called a honky at this station. One of the men here became much more reasonable over time, but the other did everyuthing he could to start a physical altercation, all while screaming "on-crip".....

Eric D 
Évaluation :
4

The drop off process again when no one is at the location is very difficult. The site started back over several times and I waited on hold for a total of over 2 hours when I couldn't get the site to work properly. I was on hold each time for 20-30 minutes and then disconnected. I'm waiting to see if they try and charge me a fee for not finishing the check out process when I dropped the truck off. The truck was fine and picking up and dropping off when someone is in the office is fine but I'd never recommend trying to pick up early or drop off if personnel aren't in the office. Very very frustrating to say the least and a complete waste of time.

John W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly K 
Évaluation :
3

Used this location on consecutive weekends — while staff was friendly, both times the checkout time was extremely long and frustrating as (1) facility seemed understaffed to handle customer demand, and (2) IT system seems to be grossly inadequate to handle nationwide volume and repeatedly froze/shut down during the checkout process.

Brad B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mason B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William M 
Évaluation :
5

Everyone we dealt with was great, very helpful. Hooked the trailer up for us and someone was there to unlock us as well. Would definitely go there again

Gerald H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenyatta W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara R 
Évaluation :
5

I'm happy when i come to the store for service. If there's a problem, a resolution is on hand. The staff is courteous and professional.

Kris T 
Évaluation :
4

The truck seemed to have an issue with the bearings. It worked for the journey but could have had issues. Also, it would be nice for these trucks to have an aux cord in the vehicle since that is not a common item most vehicles have these days (so that clients could connect to audio). The staff at the location were awesome, friendly, and very helpful.

Greg L 
Évaluation :
4

app broke while doing the return, fix the app

Matthew K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
3

I was charged for mileage that I did not use and the customer service was horrible I would never return to this location.

Tony S 
Évaluation :
2

Return window during a tornado warning and charged an extra day Additionally the local staff were very unhelpful

Marcus G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miguel m 
Évaluation :
5

Christine was absolutely customer service friendly but a james is needed in every store!!! Definitely has what it takes to make someone return to the store!! Thank you JAMES N CHRISTINE 珞

tracy t 
Évaluation :
5

The manager was very helpful when I checked out and made sure I had a clean trailer. When I returned, the gentleman was just as helpful with me. I will be back. Thank you! Janyne Campbell

Janyne C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVANGELOS P 
Évaluation :
5

Excellent customer service, they were very helpful 👍

karen t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan L 
Évaluation :
1

There are hidden costs they don't go over with you. My move ended up costing 600 as opposed to the 400 I was quoted.

Jennifer E 
Évaluation :
5

Great customer service, my thanks to Rob

Jonathan H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARD P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amit b 
Évaluation :
5

This is my favorite U-HAUL store - easy, efficient, all the staff is friendly and a great team. They work together well. And the GM is a sweetheart. Je les recommande chaudement.

Roxanne H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARD P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alycia S 
Évaluation :
1

They were rude! They wanted us to park the auto trailer in a very difficult spot that required back in.

Phyllis F 
Évaluation :
3

The employee had a TERRIBLE attitude with me, for his own mistake at that.

Jadahlee P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONTY H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
5

So Far So Good

LORETTA S 
Évaluation :
5

I was verbally abused by two of your employees. One screamed and cursed at me. He was so angry at me I felt unsafe. His co worker agreed with all the horrible stuff he said to me after he walked off so angry that he probably wanted to hit me. When I returned the truck with a mail friend he acted better but was so rude and in friendly. I will tell everyone not to go there.

Monica Y 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris U 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emmanuel J 
Évaluation :
5

Very courteous staff!

Andrew c 
Évaluation :
5

Nothing I thank him for everything he gave me and help me with my family. The move was very slow because of the storm that we had to deal with but we are thank him for his patience and his understanding.

burnadette t 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jordan B 
Évaluation :
3

The agent who checked me was courteous and professional. However, the equipment was terrible! It was trash and debris throughout it. It also smelled as if it want's cleaned in a long time

PARGO L 
Évaluation :
4

When I return the truck after hours the site wouldn't accept my pictures and then stopped working and gave me a connection lost error. I had full cell phone service so not sure why that happened. I was unable to complete my return online so I had to drop the keys without being able to submit all of my pictures of the truck and mileage

Cory S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie G 
Évaluation :
4

the service lady did not value my time as she was trying to serve two customers at the same time. She should finish my paperwork first as I was in front of the other customer.

Yongzhong W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LORETTA S 
Évaluation :
1

The worst experience of my life. The return of the truck was very stressful. I arrived 10 minutes after the closing time and 20 minutes before my return time but the app doesn't work. The employee who was at the place treated me badly. The employee didn't understand anything about the app, he didn't know about the app. I don't explain anything, I don't explain the process, I don't explain what I should do, I just leave myself standing there with the key in my hand. I practically made myself of the place. I would never use this service again. I was afraid of the employee.

Diego V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

trevon L 
Évaluation :
5

The whole crew is fantastic at the University City location I give them a100 % 🙂

dewaughm h 
Évaluation :
1

The staff are mostly friendly and nice, but they are poorly trained. Every step of my transaction (renting a van, selecting a storage space, renting the storage space, even using the key card to access the storage area) seemed to take three try's as the staff tried to figure out how things work. They did their best, but it is clear that they need additional training. In addition, upon returning my van, the check in staff, who I took to be the manager noticed a nail in a tire. She charged me $150 (the deductible) for a new tire. This nail was almost certainly picked up in U-Haul's parking lot. I drove about 10 miles during my rental-primarily on residential streets on a Sunday. By FAR the dirtiest, most trash strewn road I drove on was the U-Haul parking lot-especially the loading dock area which was covered with trash. Overall, my experience was TERRIBLE. I will recommend to everyone I know to go elsewhere for rental and storage needs.

Christopher F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHAEL C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher A 
Évaluation :
5

Malik was a fine gentleman. He assisted me knowledgeably & quickly. This is an exceptional location. I'll be coming back here next time!

MATTHEW J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gwendolyn T  |  Online Move In 
Évaluation :
3

The equipment was fine and the employees very helpful and upbeat. The placement of the upper storage units should've been thought out on a more practical standpoint. I'm just glad that this is really short term, less than a month. There is no mezzanine or elevator to the upper units. You have to use warehouse style ladders to carry your items up the unit. The unit I was given was right at the end of the row near the hvac unit hanging from the ceiling making access to the unit very awkward. The code in the app to get to the storage area didn't work so had to walk around the building to get assistance. I was told I needed a key card and was provided one and walked to the back doors. When the agent tried the card, it didn't work either. He went back to the front to see about fixing it. Came back and it didn't work either. I left without the card because I knew that when I came back to retrieve my things, employees would be on site.

Gwendolyn T 
Évaluation :
4

Change the oil in the truck, soon. The warning light came on each time I started the engine. Also, fix the printer in your office.

Eric B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FALISA J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce J 
Évaluation :
5

Your policy of sending the rental agreement by text is not helpful. I got the text to go to a website when I was out at the nursery picking up the trees and did not have time or signal to do that. Also it is very hard to read a document like that on the tiny screen of a cell phone. I know the printer was broken at the rental office, but I think the paperless policy just makes customers appear to agree to conditions without actually seeing what they are agreeing to.

Christine G 
Évaluation :
1

I basically was ripped off. I was owed money back. The General Manage told me I had 57 dollars coming back to me. When I went to pick it up there was no record of it. Long story short then she said I owed 51 dollars as I continue to have them show me in detail how that was possible. I never got a straight answer. Next another person states I have 5 dollars coming back which is still not correct. I will continue to get what's do to me back. The manager was very rude & disrespectful to me. I will never use this service again and I will let my friends and family know about my experience with U-haul

melvina c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
5

Everything went well. My son was able to move all of his things with in one load. No issues

BRENDA O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ossie H 
Évaluation :
5

Absolutely nothing! Our experience at this facility was the best experience we ever had. We loved the staff. They all are the picture of what customer service should be like.

matt d 
Évaluation :
5

Staff was always very helpful.

GARY G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco C 
Évaluation :
5

Great service❣️

shirl f 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erin W 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Zongyang L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM E 
Évaluation :
3

I think for sure you should have your employees to get the truck and bring it around front for customers to pick up. The employees should NOT have to walk to where the truck is way on the other side of the building get in it find her way out of the parking lot! Have the truck brought to the customers!!!!!!!!!!!!! This was so unprofessional!

Phyllis J 
Évaluation :
5

They're alway's nice and pleasant at this location

Valerie B 
Évaluation :
4

I’m a repeat customer and the guys remembered me.

John N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toby M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

erick w 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renell P 
Évaluation :
5

COMMENT: U-Haul Customer Service representative Robert R. was not only friendly, courteous, but professional in answering any questions I may have had.

Kris T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tashena l  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy R  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary P  |  Expérience générale 
Évaluation :
5

I will always use uhaul

Patricia B  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Anthony B  |  Expérience générale 
Évaluation :
5

Uhaul has always been a nice and friendly environment

Patricia B  |  Premières impressions 
Évaluation :
5

Anthony Brown was an excellent, helpful manager. Awesome customer service skills.

mary h  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDETTE K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa B  |  Premières impressions 
Évaluation :
5

My experience with Uhaul storage services was very good.

Robbin N  |  Expérience générale 
Évaluation :
5

Shopping perfect. People friendly.

Kurt W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alva P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe E  |  Expérience générale 
Évaluation :
5

The staff was very tentative and polite appear to be very knowledgeable of the operation thank you

MAURICE K  |  Premières impressions 
Évaluation :
5

Super helpful and accommodating!!

Julianna N  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lewis s  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaunyea D  |  Premières impressions 
Évaluation :
5

Beautiful, keep up with the alsomee job. Thank You

joyce s  |  Premières impressions 
Évaluation :
5

That (and they) were FANTASTIC! Thank you SO MUCH!!

Phillip S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAURTAISHA M  |  Premières impressions 
Évaluation :
5

Anthony and his staff were very Professional

percy t  |  Expérience générale 
Évaluation :
4

No comment so far.

ENYINNA D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julianna N  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LaKeisha C  |  Expérience générale 
Évaluation :
5

The staff was very helpful and friendly. I especially LOVED Rodney, he was very friendly and always answered any questions that I had about truck rentals and my storage locker. He is also and Blast to talk to. I was s victim if the July 2022 Floods and he always kept me laughing. KIDDOS.THANKS RODNEY 

AUDREY J  |  Expérience générale 
Évaluation :
5

I rented a unit for 15 years. In all that time I never had any problems. I'll rent from UHaul again if I need storage.

LAUREN S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donnell k  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANKLYN R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN S  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia P  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael J  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shirley m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON H  |  Expérience générale 
Évaluation :
5

It was a good experience

Nicole W  |  Premières impressions 
Évaluation :
4

The staff was very helpful in making sure that I got the storage locker that I needed. They made my experience worthwhile

AUDREY J  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LaKeisha C  |  Premières impressions 
Évaluation :
5

Would definitely recommend this store. Very helpful during my displacement following the flooding of my apartment.

Ronald S  |  Premières impressions 
Évaluation :
5

The new reservations were the result of substantial flooding in the building. The management was extraordinary in facilitating moving stuff out of our 2 flooded units, storing it in 2 U-Boxes and then finding space in the building after the clean-up for re-storing much of our stuff going forward. Everyone was very diligent and responsive - and retained calm and good humor throughout despite the mess. Landon was the point person and managed the complex details of the process and the large group of staff hired to do the work. We are thoroughly impressed with all of them.  Our thanks to all of you.

ROBERT E  |  Premières impressions 
Évaluation :
5

The guy with red hair was wonderful he helped alot

LaKendra B  |  Premières impressions 
Évaluation :
5

Everyone was friendly and helpful.

Charvan J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melody B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amea B  |  Expérience générale 
Évaluation :
1

storage unit was flooded, and i was not contacted when all my materials were thrown away without my permission. Anthony the general manager was very helpful, while the assistant manager talked down to me and was very rude. Would not recommend this place to anyone else.

Shrinivas B  |  Expérience générale 
Évaluation :
4

They just had taken longer to get setup on a new storage due to computer issues and being busy it took almost 2 hrs just to rent a storage space.

James S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriela C  |  Expérience générale 
Évaluation :
1

Our storage was flooded and it's certainly due to uhaul's inadequate protection of storages, but I can forgive it cus it's a natural disaster. HOWEVER Uhaul staff threw away a lot of our possessions without letting us check?!! The front desk promised they have cleared everything and didn't allow us to check our original unit before the flood. I tried to call the University City Uhaul but kept being redirected to another location. I have lost almost everything as a college student and I'm really helpless right now there's no way to solve this. Will definitely tell everyone to stay away from Uhaul!

Ya Z  |  Expérience générale 
Évaluation :
2

Rates increase often for pest control & maintenance, although there's critters in walkways and outdated rat poison pod in my unit. Insurance paid monthly doesn't cover water damage of any kind. Unable to access my unit after office hours due to broken door latch. Even though approx. a foot of water leaked into my unit and I had to dispose of most items that was on the floor, staff were extremely helpful with boxing things that could be saved, preventing more water from entering the unit, and providing movers to relocate my items to another location.

Malissa R  |  Expérience générale 
Évaluation :
2

I lost all of my belongings from the storm. And there is no compensation . How can this be????

KATHRYN M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TOMEIKA S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan F  |  Expérience générale 
Évaluation :
4

Your worker on duty - I wish I recalled his name - was wonderfully supportive in correcting the free month storage unit and answering our questions on the storage unit. He was soooo pleasant.

Danielle C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiarrah H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN W  |  Expérience générale 
Évaluation :
5

Staff was exceptional!!

joanne r  |  Expérience générale 
Évaluation :
1

I never got a chance to use unit I paid for 3 months then I didn't get the new space I anticipated so storage never was used

Andre B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHILLIP C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila B  |  Expérience générale 
Évaluation :
3

MANAGERS ARE VERY DISRESPECTFUL AND RUDE. I NEED MY BELONGINGS IMMEDIATELY.

Christina G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique M  |  Expérience générale 
Évaluation :
5

The whole process was simple and easy, and everyone was helpful and friendly. Would definitely use again.

Melody B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Everett J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana B  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

imani c  |  Expérience générale 
Évaluation :
5

The young man who helped me (Cladis? - the one with the nose ring) was extremely polite and professional. He immediately acknowledged me when I came in and he was still helping another customer and apologized for my wait. He looked for and found an option when I was not satisfied with the 1st option,. He made sure that I understood everything and even held the door for me. He is to be commended!!!!

Twinda M  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rashaan j  |  Expérience générale 
Évaluation :
3

We just moved in to our locker yesterday so I have not had time to form an opinion.

Bryan S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pinder c  |  Expérience générale 
Évaluation :
5

Very Helpful Young Men

Alva P  |  Online Move In 
Évaluation :
5

The gentleman who helped was very nice and helpful. A great experience!

renee m  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen K  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

imani c  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eric G  |  Premières impressions 
Évaluation :
4

I reserved and purchased the unit online. When I come to the store, the staff said my first month is free. They started the refund process. But when I came home and check my account, I was charged twice. I contacted the store but nothing has been solved.

Doan B  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy S  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cardella S  |  Expérience générale 
Évaluation :
5

The young man, who chked me out was helpful. He answered my questions. He was knowledgeable and friendly

YVONNE J  |  Premières impressions 
Évaluation :
5

I had my unit for three years never had a problem and the staff was very helpful and professional and i would definitely rent again.

gladys l  |  Expérience générale 
Évaluation :
5

Wes and his team are amazing! The storage facility is clean, well-lit, and everyone was alwasy friendly.

Maria R  |  Expérience générale 
Évaluation :
5

The employees were all very courteous and professional. I highly recommend them and appreciate their work ethic.

William M  |  Expérience générale 
Évaluation :
5

Very helpful staff.

julia r  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas D  |  Expérience générale 
Évaluation :
4

The staff was very helpful, patient, and kind. I would use them again.

Joy H  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

REGINA W  |  Expérience générale 
Évaluation :
5

As a first time user of a storage unit, I have to say that this was a good experience. I have recommended U-Haul storage to others and will definitely use them again should the need arise.

Virgina W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nella P  |  Expérience générale 
Évaluation :
5

A pleasure to work with. Very accommodating and helpful. Would highly recommend this facility to all.

clark b  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan M  |  Premières impressions 
Évaluation :
5

PROFESSIONAL, FRIENDLY, COMPETENT MARVIS AND WES

Leonard W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nella P  |  Premières impressions 
Évaluation :
5

It would be a 7 star if the units had lights inside other than that I think it's great, I love your place, I wish that it was someone that I could speak with about what happened at Uhaul on Gravois South St Louis, it's out of my hands but some things in life shouldn't go this way..... Ida Ward 314-448 6219

Ida W  |  Premières impressions 
Évaluation :
5

The young lady who assisted me was polite, friendly and courteous. I could not have been more satisfied.

William M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phyllis w  |  Expérience générale 
Évaluation :
5

Rental was quick and easy

Shella L  |  Premières impressions 
Évaluation :
5

Staff very friendly and helpful

melissa H  |  Premières impressions 
Évaluation :
1

Card didn't work far walk

REGINA W  |  Premières impressions 
Évaluation :
5

Manager and store staff were very friendly and helpful. Storage space was adequate and also clean.

stephanie n  |  Expérience générale 
Évaluation :
4

A okay

GREG G  |  Expérience générale 
Évaluation :
5

Manager was very knowledgeable, helpful, and kind. Transition was made easy and assessable.

stephanie n  |  Premières impressions 
Évaluation :
5

I have used this store many many times for years love ❤️ the staff

Veronica J  |  Premières impressions 
Évaluation :
4

Stored my stuff at this location over the summer and everything appears to be in the original condition!

Tiffany B  |  Expérience générale 
Évaluation :
4

Good service and location is really convenient.

Tamara S  |  Expérience générale 
Évaluation :
5

Awesome experience- great staff!

david f  |  Expérience générale 
Évaluation :
5

The personnel working at the facility were courteous and helpful at all times. I loved storing my items at the facility will be back there next year.

clark b  |  Expérience générale 
Évaluation :
5

Great experience. Helpful and friendly staff.

Kathleen Y  |  Premières impressions 
Évaluation :
2

We have lots of boxes, and the only storage unit left is high above the ground. Hope that I can choose the unit when I make the reservation. It will be better to have an automatic lift

Shinan X  |  Premières impressions 
Évaluation :
5

s/o

Ronneika T  |  Expérience générale 
Évaluation :
5

Awesome

david f  |  Premières impressions 
Évaluation :
5

My experience was excellent. I used Big Helpful Gentlemen Moving, I highly recommend them and will recommend to my friends and family. Nice guys, very helpful and excellent price.

Cerinda W  |  Expérience générale 
Évaluation :
3

Computer ssyem slow, wrong equipment, charged wrong, not enough space here to explain it all

Boyd M  |  Premières impressions 
Évaluation :