Customer Reviews for U-Haul Moving & Storage of University City

5 470 évaluations

7270 Olive Blvd   University City, MO 63130
(@ Midland Blvd)

(314) 862-4433

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(314) 862-4433

7270 Olive Blvd
University City, MO 63130
(@ Midland Blvd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

I had an issue for which I have already filed a formal complaint. The "amends" I received was an apology but no compensation. I should have been compensated for at least one day of my two-day rental due to the fact that they did not honor my pick-up day and time despite having a reservation. I was forced to get it the following day. My name is Mary Meehan. Look up my name and find the complaint. I should receive some monetary compensation. If not, I will certainly book my next rental with someone else.

Mary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ethan S. 
Évaluation :
3

I was estimated 80 miles and did not drive 80 miles and was still charged for it how can I get my refund for it also the gas on the paperwork was inaccurate as well it was on a quarter of a tank not a half tank like the paperwork said

Terrell H. 
Évaluation :
5

Satisfied with the service I received.

ARTHUR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaysen A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDEE J. 
Évaluation :
5

Excellent service, thank you

Bill H. 
Évaluation :
3

Have the correct gas indicator maked on the paper

don S. 
Évaluation :
5

They went above and beyond what I expected in order to be helpful.

William Rodenber R. 
Évaluation :
5

Very professional!

TAMARA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shirley m.  |  Expérience générale 
Évaluation :
4

I was charged 7,45 when I brought the vehicle back a little under the 30 miles I had it for and they put more miles on the vehicle.

Loreal N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARYL J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brandon B. 
Évaluation :
5

Very nice representatives and workers

lillie C. 
Évaluation :
5

Quick and efficient

Ronald K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome P. 
Évaluation :
5

All was great thk u

TALMAGE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON H.  |  Expérience générale 
Évaluation :
5

It was a good experience

Nicole W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARYL J. 
Évaluation :
5

Make sure the battery has full charge to it. So that we don't spend time having to use Roadside help.

Richard A. 
Évaluation :
5

Spot On, U-HAUL.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rochelle G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Estelle N. 
Évaluation :
5

Excellent service.

Richard M. 
Évaluation :
5

U-Haul always makes moving easier

Gina D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald G. 
Évaluation :
5

The U haul that is on olive is a welcome place to rent from the staffs are very knowledgeable about there equipment and the customer service is good i will recommend rent from anytime

David L. 
Évaluation :
5

Get more helpers when possible

ARTHUR O. 
Évaluation :
3

Reservation was made at a different location for a 4x8 trailer (confirmed). I was then told 4x8 was not available the day before pickup and that they would upgrade me to a 5x8 for the 4x8 cost. Picked up trial took home and left back door cable was off track, had to take it back for exchange. When I got there, sorry out of luck no trailers were available for exchange. Waiting to see if they will provide me any compensation. This is the second time in a row that I've had issues renting a trailer. Cost me time, inconvenience, and gas due to having to use a larger trailer for 1 600 miles. Also, delt with multiple locations which passed the resolution to the other locations - making it more difficult to get a resolution. You need to keep your equipment in good working order. This time it was a cable on the door, last time it was a light wiring issue in the trailer that took at least 4 hours to fix in my driveway (it was after midnight before it was patched to work correctly).

Greg G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Riley H. 
Évaluation :
4

The staff was very helpful in making sure that I got the storage locker that I needed. They made my experience worthwhile

AUDREY J.  |  Premières impressions 
Évaluation :
4

Make sure all the equipment that has been reserved is available and in the truck line the dolly

maggie D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LaKeisha C.  |  Premières impressions 
Évaluation :
5

Would definitely recommend this store. Very helpful during my displacement following the flooding of my apartment.

Ronald S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LaKeisha C. 
Évaluation :
5

The new reservations were the result of substantial flooding in the building. The management was extraordinary in facilitating moving stuff out of our 2 flooded units, storing it in 2 U-Boxes and then finding space in the building after the clean-up for re-storing much of our stuff going forward. Everyone was very diligent and responsive - and retained calm and good humor throughout despite the mess. Landon was the point person and managed the complex details of the process and the large group of staff hired to do the work. We are thoroughly impressed with all of them.  Our thanks to all of you.

ROBERT E.  |  Premières impressions 
Évaluation :
5

The guy with red hair was wonderful he helped alot

LaKendra B.  |  Premières impressions 
Évaluation :
5

S.O.

john B. 
Évaluation :
5

Everyone was friendly and helpful.

Charvan J.  |  Premières impressions 
Évaluation :
5

Great service

ERIC C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
4

VERY GOOD experience. VERY QUICK in, and out. I WILL continue to use UHAUL. Merci.

Christian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L.  |  Premières impressions 
Évaluation :
5

great customer service

Gonzalo J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melody B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jewana C. 
Évaluation :
1

Do better business

Adrian W. 
Évaluation :
3

The first vehicle we were given had the engine and tire warning lights on and smelled strongly of cigarette smoke. When I asked about the lights they told me the lights were on since the catalytic converter was stolen. I did not want the vehicle. They gave us a new vehicle which had a strong smell of marijuana. They day I was supposed to return the truck I asked if I could extend a few more days. One employee told me yes but another called me a few hours later and strongly told me the truck needed to be returned that day.

Karen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia C. 
Évaluation :
2

I was charged $21 for no reason.

Carolina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mitchell F. 
Évaluation :
4

The app is really hard to use. Uploading photos failed so many times. The self checking process is not helpful at all and it is easier to get the truck directly from the counter.

Qihao R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ella H. 
Évaluation :
2

They rented me a 5x8 trailer with a roll up door. The roll up door had a bent track and we could not get it open to get to our stuff after our first day of travel. The first night we were in Kansas at a hotel and could not get to our luggage. You sent out roadside assistance and they could not open it. The next morning we called roadside assistance again and they said they would fix it that afternoon when we arrived in Denver. We arrived in Denver around 3:30p and roadside assistance said the shop could not open it until the next morning. So we spent another night without our luggage. The next morning the shop opened the door with a forklift. They said it was NOT stuck due to cargo shifting but because the track was bent and St Louis uhaul should have never rented it in that condition.

Stuart C. 
Évaluation :
4

Check-in took about 20 minutes as the staff was very over-whelmed with the volume of returning equipment.

Matthew O. 
Évaluation :
1

Their was only one person working and he was trying to take care of two people at a time! When I dropped the truck off, Anthony was the most rudest person ever! I will never utilize that one again

Monica D. 
Évaluation :
2

Employ more staff or make them more efficient. The wait time to pick up a rental was over 30 mins with many customers in line. For 4 of them, the mobile pick up did not work and had to go to the counter. My rental time was reduced because of the lengthy line even though I was there early.

Rachit J. 
Évaluation :
5

David extremely helpful great customer service

Donald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy G. 
Évaluation :
5

Thank you very much 👌👋

Renata H. 
Évaluation :
1

The truck I rented wasn't at a full tank of gas like the employee said and I tried to dispute it but I'm still being charged for the gas anyways.

Melissa E. 
Évaluation :
5

I recently was displaced by the flooding in University City. The staff at Uhaul take excellent care of me. Yes, definitely would recommend this store for your moving needs.

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey H. 
Évaluation :
3

Originally selected 24/7 mobile drop off, but trying to drop off a truck and a trailer did not work.

Rory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Very helpful and friendly. Would recommend this facility and staff to anyone!

Kyle H. 
Évaluation :
5

Anthony was wonderful to work with. He was polite and very thorough. All of the staff are doing amazing work.

Demetria P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omer K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amea B.  |  Expérience générale 
Évaluation :
5

Both the St. Louis and Wichita locations made it very easy to pick up and drop off the trailer.

Keith O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ellie G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Zheyuan L. 
Évaluation :
1

storage unit was flooded, and i was not contacted when all my materials were thrown away without my permission. Anthony the general manager was very helpful, while the assistant manager talked down to me and was very rude. Would not recommend this place to anyone else.

Shrinivas B.  |  Expérience générale 
Évaluation :
3

Was incorrectly charged for gas when I drove only 5 miles and put gas into the truck before returning it. This needs to be corrected.

David C. 
Évaluation :
4

They just had taken longer to get setup on a new storage due to computer issues and being busy it took almost 2 hrs just to rent a storage space.

James S.  |  Premières impressions 
Évaluation :
2

Make it clear to customers that if they can not get the trailer back in the same day before the store closes down to the minute they will be charged extra for after hour drop off even if they do the mobile return.

Alden F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leon D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Megan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yuou Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet A. 
Évaluation :
4

Was charged $30 maintenance fee because the gas was a little bit below the amount I was supposed to return with. I don't think that was very fair considering it was just by a little and I still had to pay for the gas difference.

Hyunjee L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daria K. 
Évaluation :
3

Received a much larger trailer than what was ordered. Caused difficulties in securing items when I couldn't rely on the size of the trailer to contain few items. Pickup location changed drastically from what was requested. Had to drive 30 more miles through rush hour traffic to get to new location. Larger trailer also meant worse gas mileage on the trip.

Steven G. 
Évaluation :
5

So so helpful.

robert L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph L. 
Évaluation :
5

Very friendly, efficient staff. Absolutely painless!

Kurt N. 
Évaluation :
5

The young man met me outside in the drop-off area. He was Very friendly and nice. He let me go inside to use the restroom while he went over and checked out the truck. I was in line to check in, when he came in to tell me that he could go over everything that needed to be done outside in the drop-off area that needed to be done to check me out. I was very happy with the service.

Donna P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio E. 
Évaluation :
5

I was impressed with everyone's professionalism and willingness to help. The manager, Anthony, was extremely helpful and patient in supporting me and personally made sure that I had a great experience. Thank you, Anthony!

GeorgeT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daryl H. 
Évaluation :
5

Seamless and expeditious transaction from pick up through return!

Kelvin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriela C.  |  Expérience générale 
Évaluation :
5

At 8:30pm on a Monday night, I got a call that we were going to need a u hall truck to pickup and transport clothing the next day.( Church Mission's Dept. ) I sat and thought, I can get a trailer and hook it to my car, made reservations with my phone on-line, got up Tuesday morning, arrived at location, gave my reservation #, hooked up trailer to vehicle, transported clothing, returned trailer all with ease and no hassle and this location has plenty of trailers of various sizes. Last minute rescue.

Azell S. 
Évaluation :
5

The staff were knowledgeable, friendly, and professional.

Hunt B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MORI F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leshawn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny G. 
Évaluation :
5

The ramp needs to be fixed, it didn't clamp right. My helper fell off it. He was not hurt. We were pleased otherwise. Thanks Rose Staton

Rose S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boris H. 
Évaluation :
1

Our storage was flooded and it's certainly due to uhaul's inadequate protection of storages, but I can forgive it cus it's a natural disaster. HOWEVER Uhaul staff threw away a lot of our possessions without letting us check?!! The front desk promised they have cleared everything and didn't allow us to check our original unit before the flood. I tried to call the University City Uhaul but kept being redirected to another location. I have lost almost everything as a college student and I'm really helpless right now there's no way to solve this. Will definitely tell everyone to stay away from Uhaul!

Ya Z.  |  Expérience générale 
Évaluation :
2

Rates increase often for pest control & maintenance, although there's critters in walkways and outdated rat poison pod in my unit. Insurance paid monthly doesn't cover water damage of any kind. Unable to access my unit after office hours due to broken door latch. Even though approx. a foot of water leaked into my unit and I had to dispose of most items that was on the floor, staff were extremely helpful with boxing things that could be saved, preventing more water from entering the unit, and providing movers to relocate my items to another location.

Malissa R.  |  Expérience générale 
Évaluation :
2

I lost all of my belongings from the storm. And there is no compensation . How can this be????

KATHRYN M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TOMEIKA S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan F.  |  Expérience générale 
Évaluation :
4

Your worker on duty - I wish I recalled his name - was wonderfully supportive in correcting the free month storage unit and answering our questions on the storage unit. He was soooo pleasant.

Danielle C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiarrah H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN W.  |  Expérience générale 
Évaluation :
5

Staff was exceptional!!

joanne r.  |  Expérience générale 
Évaluation :
1

I never got a chance to use unit I paid for 3 months then I didn't get the new space I anticipated so storage never was used

Andre B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phillip C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila B.  |  Expérience générale 
Évaluation :
3

MANAGERS ARE VERY DISRESPECTFUL AND RUDE. I NEED MY BELONGINGS IMMEDIATELY.

Christina G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique M.  |  Expérience générale 
Évaluation :
5

The whole process was simple and easy, and everyone was helpful and friendly. Would definitely use again.

Melody B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Everett J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

imani c.  |  Expérience générale 
Évaluation :
5

The young man who helped me (Cladis? - the one with the nose ring) was extremely polite and professional. He immediately acknowledged me when I came in and he was still helping another customer and apologized for my wait. He looked for and found an option when I was not satisfied with the 1st option,. He made sure that I understood everything and even held the door for me. He is to be commended!!!!

Twinda M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rashaan j.  |  Expérience générale 
Évaluation :
3

We just moved in to our locker yesterday so I have not had time to form an opinion.

Bryan S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bhupinder C.  |  Expérience générale 
Évaluation :
5

Very Helpful Young Men

Alva P.  |  Online Move In 
Évaluation :
5

The gentleman who helped was very nice and helpful. A great experience!

renee m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

imani c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eric G.  |  Premières impressions 
Évaluation :
4

I reserved and purchased the unit online. When I come to the store, the staff said my first month is free. They started the refund process. But when I came home and check my account, I was charged twice. I contacted the store but nothing has been solved.

Doan Bao Chau T.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cardella S.  |  Expérience générale 
Évaluation :
5

The young man, who chked me out was helpful. He answered my questions. He was knowledgeable and friendly

YVONNE J.  |  Premières impressions 
Évaluation :
5

I had my unit for three years never had a problem and the staff was very helpful and professional and i would definitely rent again.

gladys lynn k.  |  Expérience générale 
Évaluation :
5

Wes and his team are amazing! The storage facility is clean, well-lit, and everyone was alwasy friendly.

Maria R.  |  Expérience générale 
Évaluation :
5

The employees were all very courteous and professional. I highly recommend them and appreciate their work ethic.

William M.  |  Expérience générale 
Évaluation :
5

Very helpful staff.

julia r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas D.  |  Expérience générale 
Évaluation :
4

The staff was very helpful, patient, and kind. I would use them again.

Joy H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

REGINA W.  |  Expérience générale 
Évaluation :
5

As a first time user of a storage unit, I have to say that this was a good experience. I have recommended U-Haul storage to others and will definitely use them again should the need arise.

Virgina W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nella P.  |  Expérience générale 
Évaluation :
5

A pleasure to work with. Very accommodating and helpful. Would highly recommend this facility to all.

clark b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan M.  |  Premières impressions 
Évaluation :
5

PROFESSIONAL, FRIENDLY, COMPETENT MARVIS AND WES

Leonard W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nella P.  |  Premières impressions 
Évaluation :
5

It would be a 7 star if the units had lights inside other than that I think it's great, I love your place, I wish that it was someone that I could speak with about what happened at Uhaul on Gravois South St Louis, it's out of my hands but some things in life shouldn't go this way..... Ida Ward 314-448 6219

Ida W.  |  Premières impressions 
Évaluation :
5

The young lady who assisted me was polite, friendly and courteous. I could not have been more satisfied.

William M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phyllis w.  |  Expérience générale 
Évaluation :
5

Rental was quick and easy

Shella L.  |  Premières impressions 
Évaluation :
5

Staff very friendly and helpful

melissa H.  |  Premières impressions 
Évaluation :
1

Card didn't work far walk

REGINA W.  |  Premières impressions 
Évaluation :
5

Manager and store staff were very friendly and helpful. Storage space was adequate and also clean.

stephanie n.  |  Expérience générale 
Évaluation :
4

A okay

GREG G.  |  Expérience générale 
Évaluation :
5

Manager was very knowledgeable, helpful, and kind. Transition was made easy and assessable.

stephanie n.  |  Premières impressions 
Évaluation :
5

I have used this store many many times for years love ❤️ the staff

Veronica J.  |  Premières impressions 
Évaluation :
4

Stored my stuff at this location over the summer and everything appears to be in the original condition!

Tiffany B.  |  Expérience générale 
Évaluation :
4

Good service and location is really convenient.

Tamara S.  |  Expérience générale 
Évaluation :
5

Awesome experience- great staff!

david f.  |  Expérience générale 
Évaluation :
5

The personnel working at the facility were courteous and helpful at all times. I loved storing my items at the facility will be back there next year.

clark b.  |  Expérience générale 
Évaluation :
5

Great experience. Helpful and friendly staff.

Kathleen Y.  |  Premières impressions 
Évaluation :
2

We have lots of boxes, and the only storage unit left is high above the ground. Hope that I can choose the unit when I make the reservation. It will be better to have an automatic lift

Shinan X.  |  Premières impressions 
Évaluation :
5

s/o

Ronneika T.  |  Expérience générale 
Évaluation :
5

Awesome

david f.  |  Premières impressions 
Évaluation :
5

My experience was excellent. I used Big Helpful Gentlemen Moving, I highly recommend them and will recommend to my friends and family. Nice guys, very helpful and excellent price.

Cerinda W.  |  Expérience générale 
Évaluation :
3

Computer ssyem slow, wrong equipment, charged wrong, not enough space here to explain it all

Boyd M.  |  Premières impressions 
Évaluation :
5

I had reserved for a truck and storage unit. When I got there they offered me an different storage unit first month free. They help me out to save on a little money. Merci.

CHERRILL MARTAY V.  |  Premières impressions 
Évaluation :
5

Staff were all helpful and manager was very nice

john w.  |  Expérience générale 
Évaluation :
4

Nice clean facility and staff is friendly and helpful.

DESERATA H.  |  Expérience générale 
Évaluation :
3

Merci

mykel y.  |  Expérience générale 
Évaluation :
4

No additional comments.

christy B.  |  Expérience générale 
Évaluation :
1

The WORST UHAUL facility I have ever used. I have used 4 facilities around the U.S. This crew was rude, the bathroom is ALWAYS locked and unusable. Nasty and Rude people.

SUSAN B.  |  Expérience générale 
Évaluation :
5

Yes everything was good cause i put my stuff there an never when't back to check it cause the way it was it safe in my 👀

Inez P.  |  Expérience générale 
Évaluation :
4

Easy to access 7/24. Dolleys and trolleys made it easy to move things in and out. Conveniently located near WashU.

Kathryn L.  |  Expérience générale 
Évaluation :
5

Happy with the service.

Regina H.  |  Expérience générale 
Évaluation :
5

They were very helpful

darren p.  |  Réservation 
Évaluation :
5

Erica and the rest of the crew were a pleasure to work with.

AMIR E.  |  Expérience générale 
Évaluation :
2

I did not have a good experience with U-Haul. The 1st person didn't have an answer for me. Then, on hold for 20+ mins when my question was time-sensitive. In the store, there was also confusion.

Janelle B.  |  Réservation 
Évaluation :
5

Great customer service and experience.

SABRINA MICHELLE L.  |  Expérience générale 
Évaluation :
5

Customer service was beyond excellent. Staff extremely helpful always greet you with a smile. never a dull experience always pleasant. Very knowledgeable. I could not have picked a better place.

Tameka M.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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