Le client n'a pas laissé de commentaire.ALEX A. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Victorville
Pour nous contacter
Victorville, CA 92395
(W Of 7th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Elizabeth W.
More people working the front desk so the guys don't have to work both front office and trying to help the customers hook up the trailer or propane etc.Alexis O.
Le client n'a pas laissé de commentaire.Jashon C.
Le client n'a pas laissé de commentaire.Joshua B.
Le client n'a pas laissé de commentaire.JEREMIAH R.
Be specific on rates so that people don't spend too much moneyChantney L.
Le client n'a pas laissé de commentaire.JOSE A.
Le client n'a pas laissé de commentaire.CANDELADIA V.
Le client n'a pas laissé de commentaire.Reina C.
Guy working the counter was rude. No customer service skills.David F.
Le client n'a pas laissé de commentaire.CLAUDIUS A.
Great service and all worked on time with safelyTaeyong K.
Le client n'a pas laissé de commentaire.Marissa D.
Le client n'a pas laissé de commentaire.gerry K.
Just a inconvenience tht I couldn't pay with cash ðŸ¤¨JULIA R.
We reserved a 20 foot truck and they didn't have one for us.YUKINORI G.
The whole experience of renting the truck, picking it up, and returning it was very easy.Jean P.
Le client n'a pas laissé de commentaire.Barbara P.
Great service.Autumn V.
Le client n'a pas laissé de commentaire.ALEXANDER G.
Le client n'a pas laissé de commentaire.Chris S.
I always have an excellent customer service experience when I use you. Thank you againElvira B. | Online Move In
Le client n'a pas laissé de commentaire.Guadalupe V.
Make sure inside of cab of vehicle is disinfected after return.DAUGHN F.
Le client n'a pas laissé de commentaire.Jose G.
The person receiving my rental truck was very. Very. Help full. Good. Personality. Merci.Raul T.
Le client n'a pas laissé de commentaire.Danielle B.
So the place did not open up at 7am. Second i rented a pick up truck. Sales rep gave me an excuse pickup was not returned. So i had to get another truck and the mileage was way above the 0,79 cents it would have cost me to get the truck. People are rude there.Ralph R.
Le client n'a pas laissé de commentaire.JORDAN L.
Le client n'a pas laissé de commentaire.Jann N.
Good service I love uhaulRiscyar N.
Check tires on trailers i had a expensive harley-davidson on there tires where in bad shape.Christopher S.
Le client n'a pas laissé de commentaire.Timothy M.
Great staff and friendly!Francisco L.
Le client n'a pas laissé de commentaire.CHIOMA M.
Customer service is amazingly wonderfulTonya M.
Had missing gas tank. Knew about issue and still sent me to gas stationDERRICK H.
Le client n'a pas laissé de commentaire.ryan L.
Excellent service very professional and quick on helping customers.JUAN A.
The van we rented was filthy. It was also covered with animal hair.CHERYL F.
Le client n'a pas laissé de commentaire.Tae R.
Great service thank youFRANCISCO A.
Le client n'a pas laissé de commentaire.CARLOS M.
Le client n'a pas laissé de commentaire.TRAVIS W.
Le client n'a pas laissé de commentaire.Sabrina B.
I used 73 miles and added enough oil. I don't know why I was charged 18 gallons for postage and 30 USD service fee. The arbitrary charges are disappointing.yaqun J.
Le client n'a pas laissé de commentaire.Lucinda M.
Le client n'a pas laissé de commentaire.PRICILIANO G.
Le client n'a pas laissé de commentaire.ARMANDO L.
Le client n'a pas laissé de commentaire.STEPHANIE U.
Just keep employees friendly as they were today.....DONALD M.
Le client n'a pas laissé de commentaire.Kirk I.
Le client n'a pas laissé de commentaire.Alicia P.
Le client n'a pas laissé de commentaire.Sarah H. | Expérience générale
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.Erik B.
Awesome service as always my number 1 spot to go to and will continueMelvin K.
Le client n'a pas laissé de commentaire.MARIANAH C.
Nice peopleMiguel B.
Le client n'a pas laissé de commentaire.TYRONE J.
Le client n'a pas laissé de commentaire.Thao N.
Need more people to check out people who are picking up Equipment..I Always have to wait nearly 30 min or more in line to check out a trailer.Tristan B.
Le client n'a pas laissé de commentaire.MILTON E.
Le client n'a pas laissé de commentaire.JUAN L.
Le client n'a pas laissé de commentaire.Russell I.
Did not give me a recoept/did not not have info I gave /required payment after cc was given at time of order.MALTON Y.
When indicating the the vehicles condition to make sure it is accurate. I am glad that you can input the actual condition of the vehicle in the app.DAROLD C.
I "reserved" a 5x8 enclosed trailer almost 2 months in advance. Called twice to extend my dates of use. Was funneled thru SEVERAL people...of whom were NO help! Only to get to the location on the initial day of my rental and be told they had NO AVAILABLE ENCLOSED TRAILER!! Mind you, I'd been called by a rep, just a few days prior, CONFIRMING my reservation! So not only did they call to confirm, but none of the other reps notified me that the trailer I needed was NO available. I ended up struggling to keep my products from flying onto the highway...as I had to make a 400 mile roundtrip to the event I was attending. Edwin & Joshua were as accommodating & professional as possible, but this was THE ABSOLUTE WORSE EXPERIENCE I've had with U-HAUL in the past 7 years!!!Brandonn M.
Le client n'a pas laissé de commentaire.Loay J.
Very professional staff...short wait for equipmentRufus J.
Le client n'a pas laissé de commentaire.Theresa W.
Le client n'a pas laissé de commentaire.Demetria R. | Expérience générale
Le client n'a pas laissé de commentaire.KERRY H. | Premières impressions
Le client n'a pas laissé de commentaire.RAQUEL C.
Nothing - this store and team are great to work with.Gregory G.
Overall experience was exhausting. No contact from final delivery driver, also late by a couple of days. In the scramble to figure out where the pod's location, I was told by Uhaul that they have no way to contact or find the driver/shipper, and admitted to having no clue where to locate the pods. The pods ended up being at a Uhaul facility not mentioned in the itinerary. Again no calls or accurate updates. Two pods: California to St. Louis $3600Seth H.
Awsome staff at the office off of seventh st Victorvillecynthia v. | Premières impressions
Le client n'a pas laissé de commentaire.Joe M.
To long to get service two employees during work of four, one hour and half to get a trailer. Lady doing the hook ups was very polite and apologized for wait time.Artha W.
The process is mostly done all on-line. Let folks know that this is the case. Also the check in process is rater slow. I think this location just needs more help. But It is obliviously very well run, organized and up to date. You just may have to stand around a long time waiting to check out and turn in your equipment. Advise those to do as much on line as possible. Completely paperless which can be frustrating to older folks like us.Scott P.
Le client n'a pas laissé de commentaire.Jeraldine F.
Hidden fees, equipment reserved was not available. While I was being helped representative locked up the store and told me to finish checking out online.Seth M.
NOTHING TO IMPROVE. THANKS FOR HAVING FRIENDLY, CARING, AND KNOWLEDGEABLE WORKERS AT THIS LOCATION.Jeraldine F.
Have good customer service better management he was horrible.GERALDINE G.
Le client n'a pas laissé de commentaire.Jawanda S.
Le client n'a pas laissé de commentaire.Jerry C.
I waited 15 minutes to start my rental contract. I had a reservation. Walked in the store . 2 employees. 1 busy with another customer the other his shirt said owner. He ignored everyone who walked in. Finally after 15 minutes waiting he decided to help us. I can understand if he was busy. But he was just sitting there. Doing nothing. Other customers came in nobody greeted anyone coming in. Totally bad customer service.MICHAEL S.
This location is totally under staffed. I had a question when I picked up the truck and walked into the front office to find it deserted. No one in sight for 20 minutes. Tried calling on the phone to no avail. Finally a body showed up through the front door and was able to answer to my question about previous damage to the truck and off I went 35 minutes later. When I returned the truck I had to sit in the street because the return lane was full with other returns. I eventually pulled the truck into an open space next to the propane pump because I didn't want to continue to block traffic in the street. Never saw a body anywhere, so I took my paperwork to the office to find a line five people deep being service by 2 employees. After about 10 minutes wait the manager finally noticed the line increasing in size as there were now myself and two other people returning vehicles. The manager directed us to go back to the return lane and find " the little blond gal" that would handle are returns. Three of us walked back to the return lane to search for the return employee. After searching the inside and outside the building for 10 minutes the return employee showed up and got our return process started. Total time to return 50 minutes.Robert D.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Antoinette S.
They are sorely understaffed. I think the employees are doing the best they can with what they gave to work with. I was forgotten about when I dropped off trailer. I had to go back up front and remind them I was in the back awaiting the trailer to be dismounted. The employee was filling propane for a Cust that arrived well after me and he totally forgot about telling me to back the trailer in and he'd be back to unload it. The drop of lane is always completely full. It's not like we have many choices around here for U-Haul or I'd surely use a different place.Robert D.
Quick in and out service. Employees were friendly and knowledgeable.WILLIAM N.
Le client n'a pas laissé de commentaire.Shelia H.
The employees were very helpful and cheerfulFidel A.
Keep your customers smiling, and feeling like they are special, because you are concerned about thier difficulties. Thank you Joshua!! For making me feel special.Benito S.
Le client n'a pas laissé de commentaire.Julie A.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.fidel O.
Everthing was excellentDexter B.
Le client n'a pas laissé de commentaire.Gabriel R.
My experience was exceptional from the start to the end.Bryan L.
Le client n'a pas laissé de commentaire.GREGORY G.
Timely and professional servicerobert s. | Premières impressions
Le client n'a pas laissé de commentaire.carolyn s. | Premières impressions
Le client n'a pas laissé de commentaire.Suzanna H. | Premières impressions
They offered me something over the phone but when I went the option wasn't available . I'm disabled and needed help and not happy with the servicetameekca B. | Premières impressions
Made me feel comfortable down to earth and very very friendlyRichard M. | Premières impressions
Le client n'a pas laissé de commentaire.Vic M. | Premières impressions
Love everything I received. I had waited hours and i got free stuff for my wait and a month free on storage rental. So awesome!ronikka W. | Premières impressions
Staff needed to inform us better about access to storage unit area, if it wasn't for Luke, cleaning staff, we would not have had access to our unit.CHRISTINA L. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley C. | Online Move In
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!