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sonia s | Expérience généraleSelf Storage Units in Victorville, CA, 92395
U-Haul Moving & Storage of Victorville
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisGreat experience, except, when I called from Oklahoma after 4 years, and with my name, they couldn't find me, or tell me my storageunit number---, I had to call corporate. Especially after finding out someone rented a truck from you a year after I left California with my name......
Scott R | Expérience généraleKeep up the good work
michael w | Premières impressionsHe tried his best to accommodate. Good job
abel r | Premières impressionsP
Glenn H | Expérience généraleThe representatives there are all nice and very helpful.
Lorry L | Premières impressionsContinue to have problems with your Uhaul facilities. I have utilized Uhaul, transportation and storage facilities many times over the last six or seven years as I have relocated several times. To my dismay, your system allows your sites to charge a customer even though they haven’t utilized any of your services. Why because so many of your facilities keep a debit card on file active. I don’t believe they ever asked me permission and I find charges after charges for monthly storage and rental service have not utilized. My bank Wells Fargo has pursued refunds on my behalf and I discovered this week that the Uhaul Victorville has charged me for October and November storage even though I vacated that storage facility on October 2. Because my bank took action, my card is no longer on file in Victorville and the young man there tells me that there is a procedure, but he’s waiting for assistance from someone so that I can get a refund of just over $300. Please I hope this is the last time.
Francis G | Expérience généraleThis u-haul facility was one of the best. The staff was so helpful. I appreciate every single last one of you.
JAMEELAH O | Expérience généraleI thank those are doing good job the man is the manager help me solve problems his figure out do right things for me , the man owner act play of the game make his make mess the deaf that I am they try make us dumb action, they are the discrimination with us and also act play of the games act alike kids they mentally problems in Barstow make fun of deaf that I am thanks!
Alfred G | Expérience généraleThe staff was very polite and professional.
Anthony R | Premières impressionsManager was very helpful
VICTORIA W | Premières impressionsExcellent customer service..
Tatiana M | Premières impressionsThe general manager was very helpful
Allen S | Premières impressionsThe Manager Edwin and the crew were excellent.
Justus B | Expérience généraleI rented my new house stairs, four years ago and never returned, but made my payments online. My overall experience was good.
ChristinA H | Expérience généraleYou don’t have enough people working at the U-Haul and sometimes I would have to wait a half hour to 40 minutes just for someone to help me inside the office.
Anthony S | Expérience généraleDidn’t want to wait for me to pay $1400. Auctioned my stuff for $10.00 i know i signed an agreement but. How can you value my stuff at $10 when there was over $5,000 alone in electronics??? Wtf
Rafael N | Expérience générale