Évaluations des clients U-Haul Moving & Storage of W Columbia
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of W Columbia
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Ronald J. le
I always rent anything I need from U-Haul on Orchard Road West Columbia South Carolina everyone in there it's very professional and know their job and make your transactions fast and Easy and the equipment is always reliable.
Kerry W. le
Keep up the good work ??
David F. le
All good!!! No issues....
Anna D. le
Quinton was exceptional ! I was scared to drive the truck , he showed me what to do! He was sooooooo nice I will say The UhAUL WEBSITE IS TOUGH TO NAVIGATE. tHERE WERE CERTAINLY CLOSER DEALER I SAW ALONG THE WAY. They did not show up on the search
Sherri P. le
Quintin & his team are awesome! Short notice - no problem! Help with recommendation of movers - great job! Getting beyond the corp call center for help - Absolutely! But what had me befuddled about a "clean" vehicle is the fact that although they did due diligence sweeping it out, the windshield was an absolute mess with bug gut gum! I mean a MESS! Not a few, like 30-40 spots with streaked bug guts that would not come off with the simple windshield washer fluid. They needed to be scrubbed!!! Now I appreciate the fact they went to such efforts to sweep the floor clean, but that's not a safety hazard as much as making the windshield clean!
tonya f. le
My rental was okay but now I'm receiving text messages from U-haul with a contract number that belongs to someone else. U-haul attached my phone number to another contract and I called in to report it and was told there was nothing that they could do. I called back and another representative told me that she spoke to a manager and that it was removed. I'm really not sure if anything has been done but it does not make me feel good about using their services in the future. They seen very unconcerned about my personal information being attached to an account that wasn't mine. If I was you, I would rethink using this service.It's unprofessional and extremely frustrating to have this happen. It truly leaves a sour taste in my mouth and speaks volumes about the way U-haul doesn't seem to care about my personal information. Their attitude lacks something to be desired. I would think long and hard about using U-haul if I was you. I will no longer use their services. this have been a total turn off to me as a customer.
Aaron C. le
This location had two sides of the street with no indication of where the truck may have been. I had to go through two entire parking lots to find the truck I needed because the trucks weren’t in the same location.
Deanna B. le
The staff was friendly and helpful, making my experience smooth and effortless.
Vanessa H. le
I was charged for keeping the equipment overnight and I returned it that same day. I was not told to do anything but put the keys in the dropbox and I am not awaiting a refund.
Alexia O. le
The van had come with a chipped windshield and I called in within 30 mins of pick up to tell them no response about it. Drove 20 miles round trip to ask for a different van and they refused. Tried calling the manager, general manager and corporate no response. Then got a bill for damages and the extra miles. Tried calling again no response ......At this point they should refind the whole bill so unprofessional
Ronald j. le
Everyone was very professional and made everything ran smoothly from the beginning to the end I recommend this location to anyone very clean and professional
Andrew C. le
Very efficient, very friendly associate (named Quentin IIRC)
Cynthia H. le
Everything was excellent. Mr. McClendon was thorough, courteous, patient especially and very professional. Knowledge of his products. In my return the gentlemen greeted me and handled everything everything with the utmost precision.
Suzan G. le
I have used those place a few times in the past, and may continue because it's close to home and had a lot of equipment. But I wouldn't recommend it to people. Places I've gone before were very helpful in mahjong sure I knew the equipment I was renting, and have good orientations to it. Thus last visit had none whatsoever. Hooked my tow dolly up and walked away. I had to YouTube how to connect my car. So I wouldn't recommend it for a lot of people I know
John J. le
Quinton provided excellent customer service.
Jessica T. le
Service was great and I really appreciate the store being open on Sunday and the owner being in there working on a Sunday as well
Janice D. le
My unit was vandalized and over 2 grand of property was stolen all because uhaul didn't think having properly secured side gates was necessary just because they had a front gate. No cameras on units.
Ray C. le
We appreciate your taking care of the place. We sure do miss Bro. Vernon.
Melissa R. le
It was clean, service was timely & friendly & we were given all we needed. TY
LYNDA T. le
This location has some really excellent and helpful staff. Quentin was outstanding.
Jessie L. le
I cannot begin to emphasize how helpful, courteous and professional the manager, Quiintin, was during my experience here. Hie and his team get “A+” from this retired teacher for the help I was given!
Stephen P. le
I had $600 worth of property stolen from my locked storage unit. I am crestfallen. I filed a police report and U-Haul report.
SHAWN C. le
Thanks
Carl C. le
5 STAR SERVICE ALL THE TIME. I GO NOWHERE ELSE
Jessie L. le
Manager, Quintin, is the most amazing, helpful & courteous employee I could have ever hoped to meet & have help me along with his two employees there on Thursday June 20th.
Erin B. le
I've ALWAYS had EXCELLENT customer service at this Uhaul facility!! Quinton (fantastic!) has helped me a lot, and everyone we worked with on Tues. 6/11 was great as well! Super attentive & helpful!!!!
Theatus C. le
Excellent service and staff. Clean. Thank you for making my move easy.
charles d. le
The people are very professional and nice. Do their job very well. Always willing to go the extra mile to help out. The equipment is very good and modern. I had a very good experience.
MARK B. le
Held our storage unit for years. Every time we visited the staff was great.
WILLIAM R R. le
Never had any issues with the unit or staff at any point. Nothing negative to say.
Patricia P. le
The storage Facility was clean and well kept but the staff was rude and did not care that they had made a mistake and even after being told about it they did not correct it
troy c. le
I do not wish to comment.
GA W. le
PERSONELL, PRODUCT,SERVICE AND TOTAL EXPERIENCE WAS AND HAS ALWAYS BEEN TOP NOTCH.
DAVID E. le
This is a busy store! Very friendly folks!
Patricia P. le
great service
Wallie W. le
Fast, easy, service with a smile. Especially from the lady and gentlemen working at 400 Orchard Dr. Great People.
magaly r. le
Great service and easy process.
MONICA W. le
They really helped out alot.
Damian C. le
Its not that clean
SHANNON M. le
Tried several times to contact about closing contract via phone/email and never received contact. Had to go to corp support to resolve issue, staff not at all professional when i was at the facility.
KIM CRAIG F. le
Easy and convenient to access. Clean and secure. Requiring ONLY UHAUL (disk-type) locks is an unnecessary expense as I own several disk-type locks which would be just as secure. Pls review your rules.
Lynn R. le
The office staff was almost always rude and uninterested in helping. There appeared to be no follow through with requests made via telephone. My belongings were ruined because of a leak.
Darren G. le
I requested a total of 5 times for my storage unit to close out beginning in 5/5/18 until 5/21/18. I was sent threatening collections notices and trying to reach the manager was in possible.
MICHAEL M. le
In 3.5 Year’s, I’ve paid on time every month. When properly moved out, was told what to do. Done! However, I am still receiving all types of messages about the account. If needed cal 803-529-5625
Don L. le
I was very impressed, & even asked if they need someone part-time. I am a retired truck driver (42 yrs). Once we get settled in our new house, I will follow up on that. Don Lindler
Kyle R. le
Very clean facility and great customer services