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JEFFREY K | Premières impressionsSelf Storage Units in West Columbia, SC, 29170
U-Haul Moving & Storage de W Columbia
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisLove it
Vanessa C | Déménagement en ligneVery helpful staff
JUSTIN S | Expérience généraleAmber, and her team, are incredibly helpful and do a excellent job. She took care of all our needs during a very stressful time and I cannot thank her enough. I wish she could have followed us to our dropoff location. We are so grateful to her and thankful for Uhaul!
SOMMER G | Expérience généraleWe utilized storage at this location when we moved to SC in 2021. It was a pleasant surprise to see some of the same employees there as we needed some help while we were preparing to relocate to Lynchburg. Very helpful and WONDERFUL staff!!!
SOMMER G | Premières impressionsThe only thing I would really change is the accessibility to the U-Haul location directly. The only problem I really had was reaching a facility directly in my area.
DAVID T | Expérience généraleSean was great!
DANIELLE A | Premières impressionsI forgot to put the lock on my door and the owner put a lock on for me. Also, I left quite a mess and they cleaned it up for me. Staff is awesome. Short drive to S.R.20 and had zero problems. I would definitely recommend.
ROBERT N | Expérience généraleI only have one complaint, well, technically 2 complaints. I bought a lock from them and never used it. Yesterday I tried to get in my unlocked unit only to find not one but two locks on my door. In a world where most businesses tell their customers that they are not responsible for missing or stolen things, I appreciate the sentiment which is why I gave 5 stars but can I please get into my unit???
ROBERT N | Premières impressionsI’ll see you again it was great thanks you
Leon J | Expérience généraleI guess communicating with then the app that your company designed for customers in constantly encourages their customers to utilize, but when I go to chat for help or even when I call the 800 number, I’m always told the same crap that the scheduling department has to do this or that or that department or this department has to do this for that or the location manager has to do this or that I’m just tired of it. Y’all trying to charge me for something when I attempted all day to drop that trailer off to the point, I finally just said the heck with it and dropped it off at this U-Haul location and then decided to go ahead and get me a three months worth of a storage unit, but the turn was so tight trying to get into the drive up unit. It was impossible so I said the heck with that too. I’m done with U-Haul and I’m not paying for anything so stop trying to charge my card. You guys have already been blocked permanently.
Jordan S | Expérience généraleAppreciate the friendly and knowledgeable assistance
Deborah W | Premières impressionsThe guys in Richmond acted like they didn't know what they were doing but other than that the two ladies that handled my account did a good job.
tammy m | Premières impressionsThanks
Deborah W | Expérience généraleReceived 1 month free with my truck rental and it was very helpful as I won't need it for more than 1 month. The 24 hr access would be convenient but I'm not sure if my location has it or not but I will be checking in to it.
PAULA H | Déménagement en ligneAmber was amazing and helpful. The office seems to cost at 4 pm, which made it difficult to ever get there. I don't understand why I have to pay a full month rate for 2 weeks of use. That doesn't seem very fair or ethical. Other than losing the money I needed, we were grateful to have storage available after running between multiple locations due to reservation changes made without notice to me.
THOMAS B | Expérience générale