Évaluations des clients U-Haul Moving & Storage of Wake Forest

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Wake Forest

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Donald P. le

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Tow Bar/Handle is smashed in, making it un-useable. The hitch (screw down) should be checked, as I have experienced it coming loose (i've used this exact same trailer before). but it may just be me.

Jimmy F. le

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Le client n'a pas laissé de commentaire.

Jeffrey L. le

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Le client n'a pas laissé de commentaire.

michael R. le

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Le client n'a pas laissé de commentaire.

Neal R. le

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Le client n'a pas laissé de commentaire.

Adam S. le

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Le client n'a pas laissé de commentaire.

Dehlia C. le

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Le client n'a pas laissé de commentaire.

Brandon K. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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No improvements needed. All aspects of my rental experience met or surpassed my expectations. I have rented from U-Haul many times over the years and this location several times. The professional service and quality equipment keeps me coming back time after time.

Janet H. le

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Perfect! Friendly, efficient, customer oriented, fast.

Rick W. le

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Clean and professional

Adam S. le

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Location is good, trucks are in good to excellent condition, staff is fantastic.

MATTHEW J. le

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Such an easy way to move - Way better than the 1 day ordeal that a moving truck is.

Willie P. le

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Customer service here is always on par

leanne M. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Le client n'a pas laissé de commentaire.

Kevin P. le

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Le client n'a pas laissé de commentaire.

JAMES N. le

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Le client n'a pas laissé de commentaire.

Randy G. le

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Quick and easy. They were great.

David E. le

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Le client n'a pas laissé de commentaire.

LARRY L. le

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Attention getting signage for those not familiar with location/office.

Dima D. le

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Le client n'a pas laissé de commentaire.

William W. le

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Check out and check in were handled very quickly and professionally. Less than 10 minutes total for both. Excellent experience.

Jerry G. le

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Perfect as is

tim P. le

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Le client n'a pas laissé de commentaire.

kasual K. le

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Have simeone physically check that all extra equipment /covers are indeed taken before exiting the premises

James H. le

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Le client n'a pas laissé de commentaire.

Kathleen S. le

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Everything went smooth and great

David Z. le

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Le client n'a pas laissé de commentaire.

Alexander D. le

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Le client n'a pas laissé de commentaire.

Kathryn D. le

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Le client n'a pas laissé de commentaire.

James A. le

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Much better than I expected from a storage facility. It was easy to use and I felt my belongings were secure in a temperature ontrolled environment, which was exactly what I needed. Thanks

William B. le

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Le client n'a pas laissé de commentaire.

Miranda A. le

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Love uhaul????

robert V. le

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I rented it a tow dolly to buy a pickup truck and I drove 30 minutes to get and the man sold it on me and o never got yours he tow dolly the one lady wanted to refund me and the other man said mo

larry B. le

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What I reserved was the 5x9 trailer with ramp and wheel chock for hauling a motorcycle. They did not have the trailer with the wheel chock and I was told that some do and some don't. You should correct website so that customer gets what is expected. In this case I was lucky and was switched to a 4x7 motorcycle trailer so it worked out. I only got that because the customer who reserved that could not get their lights to work so they could not rent it.

JAMES W. le

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Le client n'a pas laissé de commentaire.

Pia D. le

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I choose this facility due to the appearance however when I arrived to retrieved my belongings after 1 month and 2 weeks roaches was in the hallway near my storage. Yes I had roaches in my boxes.

Jamie C. le

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I had a great experience with Uhaul storage :)

JOE W. le

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I had two storage units and dropped off equipment four times. One of the largest and most efficient Uhaul facilities I have ever used. Never had any issues with assistance or service.

Peter T. le

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Gerald, the manager, and all his staff we met, were absolutely outstanding in terms of friendliness, helpfulness, and customer service. I will recommend this location to all of my friends!!!

Elaine B. le

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This is the best storage facility! Staff are helpful and friendly, and the facility is very clean and safe. I will definitely return if I need storage in the future.

randi s. le

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I appreciated the fact that I stored items for over 2 years and the price did not go up.

Quanesha S. le

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Thank you

David H. le

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Had 3 storage units for almost 3 years and rented numerous trucks in those 3 years with few issues and good service.

Terry K. le

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Very helpful staff. Nice, clean facility. Thanks much.

Mary J S. le

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So efficient and professional! Amazing customer service and best UHaul experience we’ve ever had...and we moved often.

Roberta A. le

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We were very impressed by the cleanliness and overall facility operations. The customer service was outstanding. If you are looking for climate controlled storage definitely check out this facility!

charles b. le

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A+

Lisa E. le

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Great experience overall with renting two storage units for 1.5 years at this location. Pricing was a bit high, so that's why it only got 4 out of 5 stars from me. Thank you to Gerald and his team!

Flora H. le

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Grandkids were freaked out by spiders and little bugs in storage unit.

KIM M. le

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The staff at this facility could not be nicer and more helpful. They are not just sitting around. They are walking around, asking if you need help and picking up at the facility.

Elizabeth B. le

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This is the best storage facility. The staff are friendly and very helpful. I rented a 15' foot truck and a storage unit. My experience has been pleasant and enjoyable. Thank you Gerald and staff.

KIM M. le

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The customer service at this facility is excellent! Deanna was great! They were quick and did value my time. They worked with me to get the right size of storage unit and went over all instructions!

Carey Michael L. le

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Tiffany is great! She keeps the storage facility spotless and any time you have a question, she is always glad to help.

Giovanni D. le

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It is very convenient to rent your truck and store it at the same place

mariam c. le

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Not good movinghelp did much better job always there to answer any questions

mariam c. le

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I couldn't ever anyone to talk everytime I called always busy I think at some point there has to be someone to talk to and answer any concerns will not use uhaul any time soon need better serve pe

robert d. le

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Good convenient place for storage

Ben R. le

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Great service

David B. le

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Thank you a... you helped make a difficult move so easy for us, we are so appreciative of this!!

Edward D. le

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XXX

Vittorio M. le

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This review relates to the service and delivery of U Boxes. Staff was very friendly and accommodating. They were very professional and represented U-Haul very well. I would recommend!

Marcia L. le

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Did not have unit I thought I had reserved. Walking long distance to an inside unit, and loading onto a cart and unloading a 26 foot fully loaded truck was not realistic. Had to seek another storage.

Sharon R. le

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Exceptional customer service and great experience! Looking forward to making Wake Forest my final destination!

Elizabeth B. le

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The staff is friendly and very willing to help. Overall, the facility is very clean and well maintained. It is a convenient location with easy access. Pricing is reasonable. I am a return customer.

MELVIN P. le

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Excellent customer service consistently.

MICHAEL E. le

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Thank you for the great service and storage needs.

Lynne I. le

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We did not visit the actual facility but had a U-Haul box delivered to our house. We were very pleased with the service. Our box arrived early, was delivered promptly and then picked back up.

Annette J. le

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My items I kept in the storage for the past year, we're in the same shape when I cleaned out the storage as when I put them in.

Rob W. le

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.

Linda H. le

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N/A

Isabel H. le

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The staff was wonderful friendly helpful clean comfortable to talk to just all around wonderful

carol g. le

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We moved from AZ to NC and needed to have our 2 loaded UHaul trucks stored for a couple of days before unloading. They were extremely accommodating and pleasant. Thank you!!!!!

Linda H. le

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Excellent!

Sandra D. le

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Every thing was good got my furniture move on time

Jacob S. le

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I didn’t actually go into the facility, I used the uhual pods and this location delivered them and picked them up The service was good. Requested early evening delivery but they showed up at noon.

Kathleen M. le

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overall am satisfied. The downside to it all: 1. I could not get the website to schedule delivery and 2. Delivery times requested 4pm actual delivery 8-11 am. Disappointed 3. No prorate for $

tewodros t. le

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Gerald was incredible, and very helpful as well

Deanna R. le

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Gerald is great!

Stephen S. le

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I WAS WELL PLEASED.

James H. le

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Fast, friendly service. Text and email updates were timely and took stress out of the move.

Kimberly F. le

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To expensive and we you need help they refuse to help

Inger B. le

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Na

James Y. le

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Great customer service. Fast check out. Thanks

Lisa L. le

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Thank you

Roberta A. le

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Jeff was one of the best customer service reps I have dealt with. The facility was spotless and everyone was very accommodating

MICHAEL E. le

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The customer service personnel are very nice helpful and pleasant.

Kathleen O. le

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Extremely satisfied with the service and attention I received at U-Haul, Capital Blvd, Wake Forest, NC. Everything explained about storage unit as well as trucks. Very polite, and informative. Kathy

Richard H. le

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This is a great facility the staff are very friendly and knowledgeable .It is clean and secure . This will be my go to for storage and truck rental needs . Thank you this was a great experience

Mayank K. le

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Jeff did an excellent job in making our reservation easy. Howerver the system needs to upgrade which delayed most of the check out time.

Henry K. le

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Good staff

robin l. le

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Informed staff that I was moving out and they still charged me $149.00 with a smart comment:”You can’t get any money back!”

David B. le

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Great experience

esther m. le

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I never heard of U-Box before but have already recommended it for friends in NY who are moving.

William K. le

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We have had over the last 15 months several storage units. The place was always clean. The staff was always friendly and helpful. If I need a storage unit again. This is the place I would use again.

Nia C. le

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Great staff

David C. le

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Had a very good experience with renting our first U HAUL van . Staff were flexible and professional . well done !

Matthew L. le

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great!

donna b. le

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The staff was always helpful, friendly. I did recommend the facility to my niece who is currently a tenant.

Stephanie S. le

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U Haul has been a pleasure to work with

Kline W. le

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Very nice people and seem to be very knowledgeable, and organized.

Daniel D. le

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This facility is conveniently located, clean, and well maintained.

brooke f. le

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The delivery and pickup of the U-boxes was quick and easy.

faye p. le

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I needed a storage space during a difficult local relocation transition, and the staff got me squared away in record time. Patient and professional.

stan t. le

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Can't beat the staff for helpfulness and knowledge. Would highly recommend this UHaul facility.

Eric A. le

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Great place. Well managed.

Leonard O. le

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Thnx

Steven C. le

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Very helpful staff. Nice, clean faci

Mark B. le

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The woman who moved the uhaul boxes did some truly awesome work. I know I would have struggled trying to load and unload those boxes. She was efficient and did an excellent job.

Karl V. le

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The U box driver was friendly and courteous

brian m. le

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Ive used many self storage places. This is by far the best Ive ever encountered

Kirsten D. le

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Person in charge of U box was fantastic!

Christina K. le

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I had a delivery time slot scheduled from 11-1pm, but my containers did not arrive until after 6pm. When I called the store after my 1pm time, they said they had no idea why the containers were not th

ayron d. le

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I never went to the facility . I had the U boxes delivered to my old home and moved to the new. Everyone local was awesome to deal especially Logan.

Jacqueline A. le

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Everyone at the office is very professional and courteous.

DOMONIQUE B. le

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Thanks for keeping my things safe!

STEPHEN L. le

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Great service Gerald was always courteous and a pro at his job.

Ashley W. le

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It is by far the best storage facility we have ever had. Great Facility!!!

Kaye M. le

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Very satisfied

Christina H. le

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The staff was extremely helpful and courteous.

Jackie P. le

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I have left several messages for Brandy Christie to get reimbursed for the $132.95 we were overcharged (for 2 boxes instead of 1), with no answer, despite being reassured by Jonny that we would.

Meagan G. le

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Very nice facility!

THOMAS M. le

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Great location.Got in and out quickly.

Nicole H. le

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Worth it

Philippe G. le

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I am giving 3 stars because the staff/managers were very helpful. However, the entire experience was stressful from the star and delivery was late. I would not recommend this moving service.

Caitlyn G. le

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Never visited the facility. I rented uboxes which were delivered there and then driven to my apartment. The driver was very friendly. The only downside to my experience was the lack of communication.

Elizabeth c. le

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I would have picked up my pod a week earlier it sat at wake forest facility waiting to be delivered to the garner facility we opted to just get it at the wake forest one.

Chen Y. le

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everything is great!

julie g. le

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I did not go to the facility my U-boxes were brought to me. Gerald was awesome to work with by phone and the lady who brought our boxes was fantastic! I would highly recommend this facility to others!

Christopher F. le

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Granted, moving with the U-Haul U-Box isn't as easy as having professional movers take over, but it was incredibly convenient and less than a tenth of the cost! Plus, they can handle curvy driveways!

Roxey W. le

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N/A

patricia c. le

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The service was Great. They are always very friendly and I would recommend my friends and family to try there services.

Kelley R. le

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great

Ty T. le

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The uhaul it concept is great. Would do it again. Was a delay in delivery to final destination . But not a problem. Very easy process online and everyone I spoke with was great. Thanks for the move

BRIDGET B. le

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Very helpful and friendly staff!

DAVID A. le

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Gerald and crew did a great job coordinating all three of my U-box pick ups over the weekend and Monday.

donald j. le

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Very helpful and courteous stall@

Ralph T. le

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Leadership was great!

Jeremy S. le

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U-Box units were clean and in good shape. Delivery drivers were very professional and courteous. Would definitely recommend.

marlys j. le

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Thank you for the 30 day free storage when I rented the van!

charlene w. le

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Great group some miscommunication at the end but all is well.

dayna f. le

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This is my first time using this facility. The best experience I've ever had with uhaul and the best experience with a storage facility (and I've used several local places)

barbara b. le

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This was good. It would have been nice to have had an obvious office when arriving but shortly after, I did see someone on the grounds.

Laine C. le

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Storage containers were clean when they arrived to the house. Dropped off and picked up containers at time requested. Great experience!