Le client n'a pas laissé de commentaire.Bryce F.
Customer Reviews for U-Haul Moving & Storage of Waterbury
Pour nous contacter
Waterbury, CT 06705
(Rt 69-N Of Rt 84)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.MICHAEL E.
The very next day my card was used from CT to Road Island an MA. It is correctly being investigated. Someone duplicated my chip. It is the only place I used my cardWONDER B.
I feel it was fine just the way it isDENNIS J.
Le client n'a pas laissé de commentaire.PAUL A.
Le client n'a pas laissé de commentaire.WALTER W.
I got charged a cleaning fee for trash which was in my trailer when i picked it up. No my fault and I paid the price 25 $.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Jimmy S.
Le client n'a pas laissé de commentaire.STEPHEN K.
Le client n'a pas laissé de commentaire.PAMELA B.
I rec. numerous calls from you all in corporate in regards to the one way truck that I rented to relocate from Rochester NY to CT. The rep I spoke to acted like I was going to steal the 20ft. truck I had rented....calling calling calling....THEN I ended up keeping the truck for an extra two days however someone in corporate rented the truck to another customer as it was still in my possession. I was blown away by the fact that uhaul went over my current rental and just allowed another customer to rent the truck. How is that possible?Tiffany M.
The employee the rent the van to me was the prefect Uhaul employee. I appreciated his kindness and willingness to meet my rental needs. Also I know what it feels like to have to work on a Sunday so I appreciate all the employees working today. Thank you allSTEVEN S.
Le client n'a pas laissé de commentaire.Stephany M. | Premières impressions
Le client n'a pas laissé de commentaire.Shaun G.
Keep it all the some good placeMARQUITA H.
The staff was extremely helpful and friendly! The only positive interaction I had on my hectic moving day, thank youCRYSTAL B.
I had a great experience from start to finish! I would definitely recommend!annette T.
Le client n'a pas laissé de commentaire.Scott S.
The van was not clean and the tires on the truck looked bald. I also did not agree with the mileage charges during self checkout. A manager was suppose to call me to discuss the fees, but instead they just processed the transaction without calling me.Tywana H.
Le client n'a pas laissé de commentaire.CHRISTIAN R.
Everything was great , excellent serviceLinda P.
Le client n'a pas laissé de commentaire.Genesis C.
Le client n'a pas laissé de commentaire.SHAMAR D.
Everything looks greatROBERT B.
My only complaint is that I reserved a 20 foot truck at the Naugatuck location on 8/25/21 for 8/28/21-8/29/21. When I arrived at the location they said they didn't have the truck and that it was at one of the Waterbury locations (significantly out of my way). When I got to the Waterbury store, I thought I was renting a 20 foot truck, turns out it was actually a 26 foot truck. I asked if I could return it to the Naugatuck location, and was informed that I couldn't, and the truck needed to go back to the Waterbury store.ANTHONY R.
I dropped the truck off at 2pm. Spoke the girl at the front desk and let her know I was returning the vehicle. 8pm uhual calls me asking when am I going to return the truck. Not a great feelingROBERT M.
Le client n'a pas laissé de commentaire.DANIEL D.
Le client n'a pas laissé de commentaire.Joseph L. | Premières impressions
Michael was very helpful. Thank youPATRICIA E.
Le client n'a pas laissé de commentaire.JOHN V.
Le client n'a pas laissé de commentaire.Ricardo F.
Le client n'a pas laissé de commentaire.Abigail D.
Le client n'a pas laissé de commentaire.Donald W.
Everyone was very helpful and answered any questions we hadDARCY Q.
Le client n'a pas laissé de commentaire.SHPETIM M.
Amazing Carlos In the wtby store and his team are amazing â˜†â˜†â˜†â˜†â˜†IRIS D.
Le client n'a pas laissé de commentaire.BARBARA L.
Excellent!!!!!Great crew!!!! The best service ever!!!Rodney F.
Excellent and well staffed. The employees are meticulous and very efficient. Great free at this site!!!!Rodney F.
Le client n'a pas laissé de commentaire.CHRISTOPHER F.
Check equipment including ac unit before checking out to a customer. Aside from that, great truck and service.HERMINIO G.
Le client n'a pas laissé de commentaire.Sandra G.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.JULIO B.
Le client n'a pas laissé de commentaire.Hector A.
Vehicle was so clean and safe to drive! Staff in Waterbury are knowledgeable and friendly!Thomas D.
Le client n'a pas laissé de commentaire.MATTHEW B.
Le client n'a pas laissé de commentaire.Silverio R.
Le client n'a pas laissé de commentaire.Ronel D.
Le client n'a pas laissé de commentaire.HIREN P.
Le client n'a pas laissé de commentaire.CHERYL S.
Le client n'a pas laissé de commentaire.RAMONANTONIO L.
Customer service fucked up my extended days and try to charge me more then what it costTATIANNA C.
Le client n'a pas laissé de commentaire.Kurt V.
Thr 1st costumer service rep lied he did not know what ge was doing but after going to Waterbury u haul things went great even better when i arrived in Ill great people they delivered my u box no problem very helpful.George G.
Le client n'a pas laissé de commentaire.PAULT S.
Le client n'a pas laissé de commentaire.Nicholas C.
Le client n'a pas laissé de commentaire.Roopnarine S.
Le client n'a pas laissé de commentaire.ROOPNARINE S.
Answer the phone waited 37 minutes on hold the first time the 23 minutes the second and still had to go to the store in personERNEST W.
Le client n'a pas laissé de commentaire.DIOGENES M.
Fast and friendly service,love itOscar O.
Le client n'a pas laissé de commentaire.Terrence T.
An employee grabbed my key when I was on my way to the key drop box after doing the checkout process myself. He told me I was all set, but it was a little confusing since my phone instructions told me to place the keys in a drop box instead of giving them to a U-Haul employeeStephen C.
Le client n'a pas laissé de commentaire.GUY R.
Le client n'a pas laissé de commentaire.Manpreet M.
Le client n'a pas laissé de commentaire.Roshawn C.
Le client n'a pas laissé de commentaire.Vilmaris R.
Le client n'a pas laissé de commentaire.GLENE M.
No improvement needed!!! Great service people in the rental office truck was very nice!!!!Michael D.
Le client n'a pas laissé de commentaire.Silverio R.
The trailer we reserved was cancelled several times. The entire process for reserving the trailer took several hours because we would be placed on hold every time we would talk to someone. Very frustrating processTony C.
The staff appeared overworked and frazzled. There was one young man running all over helping everyone else. He deserves an award, I wish I had gotten his name. The truck was cleaned but I honestly didn't know if it was going to make it to and from the destination. It looked like it had sideswiped a building on one side!Zachary L.
Le client n'a pas laissé de commentaire.DEAN C.
I had expensive items stolen from my storage unit. At one point it was put up for auction and I never received a notice by mail or email. We had financial issues because I had heart surgery then my fiancé became very sick. Never once offered to waive any fees and I don't know any place that charges you a late fee more than once a month. You do it 2 or 3 times a month.LESLIE W. | Expérience générale
Le client n'a pas laissé de commentaire.TIFFANY S.
Le client n'a pas laissé de commentaire.KORY B.
Le client n'a pas laissé de commentaire.Hafiz Y.
Great placeTHOMAS C.
Very nice staffMARYJANE L.
Been dealing with them for a while, great customer serviceTERESA G.
Le client n'a pas laissé de commentaire.ROSALYNDORIS G.
Le client n'a pas laissé de commentaire.Carla C.
Le client n'a pas laissé de commentaire.Alex D.
Please stop having "mobile pick-up" just be wait in line anyways. Have two separate lines in your stores or an option to just pick up keys on the side somewhere. It defeats the entire purpose of going through mobile pick up, just to wait in line for 20+ minutes when all I need are keys. So incredibly frustrating!Rachael Q.
Lubricate the latch and the tracks for the back door of box trucks. Very hard to open even for a guy like me.ANTHONY L.
Only problem was the truck had no gasANTHONY P.
Le client n'a pas laissé de commentaire.KATHRYN C.
i called 1800 uhaul customer service and was told i could rent a truck for 24 hrs and when i went to the store i was told otherwise had to pick up and bring back by 7. they didnt do anything ease me as a customer and honestly i wasnt satistified with the servi e especially this locationRICARDO A.
Le client n'a pas laissé de commentaire.NITZA V.
The guy was more than kindWADY T.
Le client n'a pas laissé de commentaire.SHAQUANNAT W.
They just need more carts for customers and their heavy items.Peaches S. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey Z.
Stay open longer.RICHARD C.
Two female works were in the office and sitting conversation and on their cell phones and didn't even acknowledge me coming inside the store, didn't greet me. I stood in line for like 30 mins to return equipment and didn't they didn't help me. Only one worker did help.Alberto M.
Le client n'a pas laissé de commentaire.Mariluz R. | Expérience générale
Keep doing what your doingPAUL R.
Associates were friendly helpful and professional as always. My son used them previously for an out of state move. He made the reservation online. Although the truck he wanted wasn't available they worked it out with another vehicle so that he could still move the same day as planned.GERALDINE S.
Le client n'a pas laissé de commentaire.MARIAELENA C.
Trailer was not there and scheduled pickup. Had to wait an hour. Website says if your equipment is not there you get fifty bucks back manager said he would give a refund and never didMARK C.
The truck broke down because of a damaged electronic key. Check and repair the equipment.HOWARD R.
Le client n'a pas laissé de commentaire.Yunus M. | Expérience générale
They are always there to help me. There very friendly n organized.Dosayra H. | Expérience générale
This was the worst experience ever my storage unit had a mouse infestation resulting in my belongings full of mouse droppings and when it was brought to their attention they assured me it would be cleaned out and when I went back nothing was done and I found my belongings in disarray I would never use uhaul again for storage and I would never ever recommend any one to do so eitherToni S. | Expérience générale
I work 9-5 by the time I get there it’s closed I always have about 30 minutes to store anything or take anything out that’s my only problemAhjyana B. | Premières impressions
The staff was really helpful and caring. They are amazing people and with a good heart. Would go there for future moving or storage.Dosayra H. | Premières impressions
Love uhaul of WaterburyBRITTNI V. | Premières impressions
I had furniture and clothes that got damaged due to some water leak in the basement.Tiffany L. | Expérience générale
Le client n'a pas laissé de commentaire.Liliana K. | Online Move In
Le client n'a pas laissé de commentaire.bonita c. | Premières impressions
The Administration and Personnel were both professional and customer-friendly.Kenneth C. | Expérience générale
I had the pleasure of being assisted by 2 wonderful men (Carlos & Thomas) I don't know their last names but it is ok. They was remarkable with helping me and accommodating me with my needs. I been a customer for a lot of years and never was my experience as pleasant as it was with these young men. They knew my story and work with me as I was experiencing a tough time I believe they should be noticed for their excellence in customer service.Toni S. | Premières impressions
This experience was painless. The truck was well maintained, comfortable, clean and drove 14 hours straight with no problem at all. The staff at my return location was amazing, super helpful. Thank you for making my move that much easier.CRYSTAL B. | Premières impressions
Le client n'a pas laissé de commentaire.Roy B. | Premières impressions
Le client n'a pas laissé de commentaire.ken r. | Expérience générale
I had a problem with my account and i went in to talk to Tom and he was so helpful and so nice. He fixed my account and got us back on track ! Very clean and friendly facilityAngelese M. | Premières impressions
The staff was so friendly and so helful!! One guy there even helped me move my sofa into my storage unit which was very far and the sofa was so heavy!! I wish I knew his name to name him!! Life saver!shannon h. | Premières impressions
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