Évaluations des clients U-Haul Moving & Storage of Waterfalls

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Waterfalls

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Decarlos D. le

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Le client n'a pas laissé de commentaire.

Daisy W. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Great people. Very helpful, especially when helping me load my classic car on the carhauler. Very careful and patient to make sure nothing was damaged. Successful loaded.

Michael M. le

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They were great people. Very friendly and extremely helpful, especially when helping me load my classic car on the carhauler.

Cameron P. le

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Brandon and Devin are very professional, courteous,and know how to take care of the customer.

Steven N. le

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need more people there on Saturday mornings

Brian S. le

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Le client n'a pas laissé de commentaire.

Brandon B. le

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The odometer was 100 miles over what the contract stated. The gas gauge was lower than the contract as well. Fortunately the guy in Prairie du chien Wisconsin fixed this and I wasn't charged. Next time I'll compare the dash with the contract before I leave the parking lot.

Allison H. le

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need more information about details of pricing for uhaul. Was not clear to me that I would be paying 200$ for a one way trip only going 45 miles away!

Daniel H. le

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Le client n'a pas laissé de commentaire.

Taisha R. le

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Second time using them....and both times it was horrible...rude, owner included.....poorly trained employees all of which need to learn about customer service.

Linda C. le

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Le client n'a pas laissé de commentaire.

Kelly J. le

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Everyone was extremely helpful. Service was fast, people were friendly and they had me in and out in no time. I have used this location twice and had great experiences both times. Thanks again

James D. le

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The problem with the location was beyond your control. The lower rating came because of all the road construction. Otherwise the people at the desk were very pleasant and informative. I would also like to thank Gary, from the Shell Rock office, for putting in so much time to help us find what we needed.

Bennie T. le

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Le client n'a pas laissé de commentaire.

Bobbie L. le

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Le client n'a pas laissé de commentaire.

Sara N. le

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Le client n'a pas laissé de commentaire.

Stephany H. le

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I would never have predicted that I would have a good time picking up a trailer, but these guys made it a great experience.

Richard W. le

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We always appreciate this UHaul location which we utilize annually for our Festival of Trees event.

George H. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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Make sure that the computers are working when you open in the morning.

Kenderick L. le

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When we walked into the place to return the truck the one guy was cussing and he acted like he didn't want to help us. He seemed like he was on drugs or something, he was way off. Very rude and UNprofessional. Then after he goes to check our truck in he comes back in and in a very rude manner tells us we need to go fill the truck up with gas which we already did before getting there, so then we went back to Hy Vee gas across the street to put even more gas in more than what was in the truck when we picked it up, then at 5:20pm another guy was calling me to questioned me about the truck when the other guy told us to go back to put more gas in.

Jeremy C. le

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Le client n'a pas laissé de commentaire.

Bryan D. le

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Le client n'a pas laissé de commentaire.

Sheldonharold R. le

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Everything went great. Excellent service.

Carlye S. le

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Le client n'a pas laissé de commentaire.

MIKE G. le

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The ratchet straps need work. Hard to adjust.

Brian K. le

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I often am wanting to use 4 by 6 trailer, I can never find any at the local sights in Iowa. If I owned U-Haul, I would add quite a few of the 4 by 6, or have a few of them that are returned only to the site that you rent them available. The 5 by 8 trailer that I used was okay on the inside but it was filthy in appearance from the road grime, everything on it worked well but it was really dirty.

Kevin F. le

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Le client n'a pas laissé de commentaire.

Adithya S. le

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Le client n'a pas laissé de commentaire.

Stanley E. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Kenneth P. le

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Le client n'a pas laissé de commentaire.

Theodore T. le

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Your really going to charge me mileage after everything I went through to get a truck and trailer? Uhaul didnt follow through with anything from the beginning. I reserved a truck and trailer in Waterloo, Ia and had to end up driving a hour away to pick up a truck, which I was then told to get the trailer in waterloo, because he didnt have it. I get to waterloo and they have nothing for me. He then found out I was suppose to get my trailer in Fayette with the truck, but the previous renter didnt bring it back. He then tried to find a trailer in the area and nothing under a hour away. I wasnt driving any further, as my days was half over. After everything, I got a non enclosed trailer, which wouldnt even work because it was raining. So, if you want to charge mileage than what about all my time I wasted because of your incompetence and failure to follow through with my reservation? I had to drive 1 hour out of my way to get a truck that I didnt reserve because my reservation was changed. The only good thing about my experience was the guy at the waterloo location. He had exceptional customer service skills and did a great job solving the problem. Fayette location was horrible.

Troy S. le

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Le client n'a pas laissé de commentaire.

John L. le

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I've used this location twice now and i really liked both experiences. Knowledgeable staff and nice equipment. I really only have one complaint, the road construction around the location, not their fault, I'm just tired of the construction season.

Lynn A. le

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Check in took over 30 minutes

Burt T. le

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Le client n'a pas laissé de commentaire.

Jo N. le

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You really do need to replace the person door at the back of the climate controlled storage area. That doorknob sticks and is tricky to use.

Traci H. le

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I have moved items from the Dallas/Fort Worth area several times and U-Haul has assisted me with that. I am very pleased with the entire experience.

Kristine G. le

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I was very impressed

greg f. le

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The staff is very helpful , it blew me away that when I came in couple of days the remembered my NAME! Great job to all. Greg

Evelyn R. le

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It was my first time ever renting a unit and u-haul made it an EXCELLENT experience THANKS

Thomas B. le

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The staff was very helpful and very professional not only to me but to those that came and went. I would like to give them your highest rating in your reviews.

Dan B. le

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Friendly was helped right away