Évaluations des clients U-Haul Moving & Storage of Waukegan

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Waukegan

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Lee N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marcelo V. le

Évaluation :

There was a rude lady very disappointed she treated my daughter with disrespect and in front of my husband honestly I felt it was racist against them cause when a white person came she was very friendly and nice to them , I don't think this is the right way to treat anyone!!

Felicia Y. le

Évaluation :

Wonderful crew at this location! Quick, thorough and personable

Debra D. W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Glendell S. le

Évaluation :

Have gas in the truck. The parking lot was straight chaos. I got blocked in so I had to go out through entrance. The employees were great. Got in and out quickly even though they were very busy.

Lola H. le

Évaluation :

Le client n'a pas laissé de commentaire.

John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Monique K. M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marla M. R. le

Évaluation :

Nothing. The staff and customer service was and is amazing. Smiling and very informative people that work at this location. I definitely will be giving them business from here on out.

Ezell R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carol D W. le

Évaluation :

Great Customer Service

Rony M. le

Évaluation :

Overall good service.

Jarrell H. le

Évaluation :

Le client n'a pas laissé de commentaire.

jerod F. le

Évaluation :

I forgot the guy name but he help me getting a storage there as well. Very Professional Guy hate I forgot his name but I thank God for people like him, know his business and do it well. Great employee

LaDonna J. B. le

Évaluation :

I understand that for you to make money you need to charge however unless your truck can levitate not allowing for mileage to return a Vehicle is rediculous. I paid extra for a one way trip and then had to pay extra to return the truck. WHY!!!

Davis Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lashandra W. le

Évaluation :

The team at this site was awesome. ?????

Bruce M. le

Évaluation :

Very courteous and helpful staff

Joseph L. le

Évaluation :

Chose this location because of service hours.

Willie D. le

Évaluation :

Le client n'a pas laissé de commentaire.

donna M. le

Évaluation :

More info on where to park the lady was kinda scolding me cause I didn’t put the truck under the awning

David A. B. le

Évaluation :

sales person was rude, I did'nt recieve the correct truck(i got a 15ft. not the 17 ft. i ordered)Walked into the building at 7:30 am and did'nt leave with my truck until 9am with only 2 people ahead of me. I was overcharged on my bill and she said she could'nt refund it and i would have to call myself for the refund.

jose P. le

Évaluation :

No comments. The staff was great and friendly

lyle W. le

Évaluation :

THE ONLY THING I DIDN'T LIKE WAS THEM TAKEING A PICTURE OF BOTH SIDES OF DRIVERS LICENCE.

Hector B. le

Évaluation :

The young gentleman his name is Matias Resro he was very polite helpful and explained everything very well thank you so much great job

Rachel A. le

Évaluation :

The inside of the truck wasn't cleaned and the check-in process was extensive.

Jeanne M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter P. le

Évaluation :

The employees were friendly, I was late a few minutes to return (though I picked it up later than scheduled) and I was charged double insurance. Luckily, the employee that checked me out was able to accommodate.

Gannice D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robin M. le

Évaluation :

Thank You!!!!

Kevin H. le

Évaluation :

These guys are always super helpful, diligent and get you in and out very quickly. Have been here a few times now and have always had a great experience, amid stressful moves. Dominique was very friendly and was out to greet me as I came back to return. Overall a very positive experience.

Mutaz G. A. le

Évaluation :

The lady was rude and disrespectfull

Rowena E. le

Évaluation :

Keep engaging in conversation/communication with client. We want to be looked at & seen as a person & not just a meal ticket. Dominik was very relatable & attentive.

Lonnie P. le

Évaluation :

Great job!

Lucy S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Caroline A. le

Évaluation :

They have mice and rats and they don't case

Wanda F. le

Évaluation :

My storage had to be infested with rat or mice.It was poop everywhere. They ate a whole in my Fur jacket, couch, clothes and mattress. Ive never been so disgusted in my life and I'm 47 years old.

Ami L. le

Évaluation :

Your employee that helped us, his name is Dominique, was wonderful. He was so helpful and very nice.

Charles D. le

Évaluation :

Thank you for keeping my stuff safe!

Aaron W. le

Évaluation :

The facility and employees were great. It seems my storage unit was double booked and I had to go to a different location

David P. le

Évaluation :

Friendly and clean

Ernesto G. le

Évaluation :

The fact that I wasn't able to access the unit after closing hours was kind of a let down since I was not told about it affecting the storage doors.

Michael B. le

Évaluation :

There was a leak in the roof in the middle of the unit. Many of my items stored there were covered with mold. The exit gate was open when I arrived to empty my unit

Kaitlyn M. le

Évaluation :

Friendly and very helpful. Super nice and clean facility.

HOWYE H. le

Évaluation :

i did not please with the spaces because there was mice in the storage and they cut up most of my things

LARRY C. le

Évaluation :

When I called U-Haul on Saturday and set everything up I was quoted a price of 210 something for the truck a car hauling trailer and a storage bin when I got there on Sunday they charged me 150 more

TINA K. le

Évaluation :

There are a lot of policies that I do not like at Public storage. Thanks to the manager working with me.

WILLIAM C. le

Évaluation :

Crappy assistance the door was jammed up and y'all did not give me the right price for the storage I'm very unsatisfied with your service

Mark S. le

Évaluation :

Great location. Staff was very helpful and friendly. Highly recommended!

Anthony L. le

Évaluation :

Although I could not get the original order for a Hitch installation due to there being no mechanic on duty, the representative was still very helpful.