Excellent service à la clientèle.NIA G.
Customer Reviews for U-Haul Moving & Storage of Waukegan
Pour nous contacter
Waukegan, IL 60085
(N Of Grand)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was shocked that I was charged. The u-haul stopped on me in the middle of a busy high trafficked area. The worker at u-haul was very rude when I called. It took over two hours for help to come look at truck . I was paying people by the hour to help me load/unload. Its a shame that uhaul doesnt keep trucks in good working order and that I had to experience what I did, especially as a female, stranded in the middle of traffic. For the next customer- make sure your trucks workSyble B.
Le client n'a pas laissé de commentaire.Anita A. | Premières impressions
Le client n'a pas laissé de commentaire.WalterR D.
The Uhaul cab doors wouldn't fully shut. The engine sounded horrible.Brent L.
Le client n'a pas laissé de commentaire.Lucas L.
Le client n'a pas laissé de commentaire.SCOTT O.
Great servicrGlendon S.
Le client n'a pas laissé de commentaire.Israel R.
Le client n'a pas laissé de commentaire.Octavia W.
I had a very good experience. The lady who assisted me at check in and out was fabu!!! She made my day. I hope she is very appreciated since she is awesome at her job.Brian D.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Leticia I.
Le client n'a pas laissé de commentaire.ERNESTINE B.
I've used this location before and never had a problem, but this specific rental was bad, the truck was not as well running as the one in the past, it needed a tune up badly and it also needed an oil change, it burned gas soooo bad, I did 173 miles and I spent over $80 is gas. That's bad.Tanyea C.
Le client n'a pas laissé de commentaire.Dwain R.
Keep up the good workluis G.
You have a very good personable African American young man as an employee at this location. I have needed your services twice in the last 6 months and though renting a truck is sometimes confusing this employee makes things simple , fast, and effecient. He also has a great personality so hang on to this worker.Sandra C.
Very pleasant experience with staff and process!JULIE M.
I never rented a truck but they let someone take a truck in my nameDaniel T.
No commentscathy C.
Le client n'a pas laissé de commentaire.Gershom R.
Nothing that I can think of. The sales associate was most helpful and excellent.Harry R.
I don't recall the name of the young man who helped me, but the Uhaul can identify that in your system. Nevertheless, the man was very helpful and go me in and out.Donna I.
Le client n'a pas laissé de commentaire.girija J.
Le client n'a pas laissé de commentaire.Alex F.
Le client n'a pas laissé de commentaire.Sharea B.
Agent at the counter confirmed if I needed a hand truck but then failed to place it in the truck or provide instructions if it was needed to be picked up.Daniel K.
Le client n'a pas laissé de commentaire.Jose O.
Le client n'a pas laissé de commentaire.girija J.
Le client n'a pas laissé de commentaire.Latoya M.
Nothing for nowCzarina S.
Less staff at the place which causes delay for pickup and drop offSunny S.
Yes very good service 👍🏻 Very polite to the costumer good experienceCarlos R.
Le client n'a pas laissé de commentaire.Regina M.
I think this location does a great job. Will definitely rent from here again if the need arises.Milton L.
Le client n'a pas laissé de commentaire.Ernesto V.
The same personal very friendlyLuis V.
Le client n'a pas laissé de commentaire.Freddie L.
Le client n'a pas laissé de commentaire.Madison A.
the ratchet straps were very corrodedOmar J.
Le client n'a pas laissé de commentaire.MARGO H.
Le client n'a pas laissé de commentaire.Simone W.
Le client n'a pas laissé de commentaire.Dean S.
Le client n'a pas laissé de commentaire.Isaac M.
Le client n'a pas laissé de commentaire.ROBIN H.
Perfect partner!Rommel M.
Great job keep up the good workLutisha H.
Le client n'a pas laissé de commentaire.Tangela K.
Le client n'a pas laissé de commentaire.Yenny D.
Definitivamente lo recomiendo por que los trabajadores son muy serviciales especialmente en este tiempo que la gente no quiere trabajar y si recibir pago. Espero que sigan trabando por mucho tiempo ellos ahí ya que están disponibles a servir por eso les brindo miles de estrellas y bendicionesElizabeth R. | Expérience générale
Great customer service!!Gamaliel R.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.MIGUEL M.
The staff was extremely helpful, knowledgeable, and friendly. 10/10!Regina M.
Le client n'a pas laissé de commentaire.Dan M.
This rental was fast easy and painless.kimberly T.
Le client n'a pas laissé de commentaire.nancy M.
KEEP UP THE GOOD WORKNeysha C.
Le client n'a pas laissé de commentaire.Martin G.
The dolly I used worked fine but the wheels on the dolly was dirty before I used it.Timothy C.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.ezekiel V.
The associate that was working tonight was very annoyed that he was required to remove the straps and chain from my car that was on the auto trailer. Also, we got into an argument. I would never go back there againDAVID W.
Le client n'a pas laissé de commentaire.Jose L.
Le client n'a pas laissé de commentaire.Alicia W.
Le client n'a pas laissé de commentaire.DOMINIQE G.
Le client n'a pas laissé de commentaire.Jynniah H.
I waited more than 30 minutes for assistance because there was only 1 worker moving trucks and running the front. This caused me to almost miss my pick up window. The truck smelled like smoke when I got it so I had to let it air out before I could drive it for a prolonged period of time. I was hoping the online rental process would have gone a lot smoother than this.Emmanuel A.
Le client n'a pas laissé de commentaire.Kylynn A.
Le client n'a pas laissé de commentaire.Bryan L.
Le client n'a pas laissé de commentaire.MARY G.
Le client n'a pas laissé de commentaire.Carl T.
Le client n'a pas laissé de commentaire.Maria R.
Thank you for watching over my belongings 24 hours a day for every day that I left it at uhaul. I couldn't keep them with 24 hours a day. I So it was really helpful to have uhaul there for me.Rachel Ann N. | Expérience générale
Cost to muchbyron f. | Expérience générale
Le client n'a pas laissé de commentaire.Miriam H.
The gentleman at the front counter was very helpful. We couldn't locate the truck the app said we had but he went and pulled it and drove it up from to us. Very polite and very courteousâ€¦keep him.Stephen B.
Le client n'a pas laissé de commentaire.WILLIAM M.
Everything went well overall. Staff was great & friendly. The truck had a few minor issues, but outside that the equipment and staff were really great.Sarah B.
Le client n'a pas laissé de commentaire.Miranda G.
Le client n'a pas laissé de commentaire.ARIANA V.
Man with orange braids who checked me in was nice and very helpful. Quick and knew what he was doing. Very refreshing.Miki M. | Premières impressions
GM John Gigiliotti was helpful and friendly. He ROCKED the customer service!WILLIAM D.
I still haven't been to the space but I'm sure it's clean.victor w. | Premières impressions
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.Jo'Rial E.
Le client n'a pas laissé de commentaire.Justice G. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra C.
There is honestly nothing I can think of to improve on. I had a very good experience with my reservation and visit to the location. Everyone was friendly and polite. Keep doing what you doing'.REGINALD B.
Le client n'a pas laissé de commentaire.Benjamin V. | Expérience générale
Le client n'a pas laissé de commentaire.Leni P.
Great customer service, friendly and all questions answered. Easy to unload, even with a broken foot. I'd recommend the facility to anyone looking store their personal property.....robert r. | Premières impressions
Staff is great and rentals at this location are always easy. This is my â€œgo toâ€ UHaul location.Joseph F.
Le client n'a pas laissé de commentaire.LARRY T.
Offer the same level of customer service and attention I received. Stay consistent.MARLON M.
Everything was handled in a professional Manner, was pleased with the service!!!James C.
Le client n'a pas laissé de commentaire.ROSE M.
Le client n'a pas laissé de commentaire.BORIS V.
Le client n'a pas laissé de commentaire.Neal T.
Very clean and organized. Professional and friendly staffBARRY V.
I arrived to pick up a trailer at 7am on Christmas Eve. The transaction went smoothly, but when we went out to hitch up the trailer, my hitch size did not match the trailer. Miguel could not have been more helpful in assisting me with options, and spent a good while out there trying to resolve the problem. We got it done, and I really want to commend him for going over and above to help. Best service I've had with ANYTHING in a long while! Merci!Kris K.
Truck had strong odor of marijuana. My kids wanted to go for a ride but didn't want them to smell what a snoop dogg concert would smell like. Very unpleasant. Made moving more difficult. I arrived at the Waukegan location to pick up my rental around 6:30pm. The gentleman working was talking on his phone the whole time while he was getting my information. Made it difficult didn't know if he was talking to me or the person on his phone. Very unprofessional, I made a reservation on online so was only there for 10mins tops.Eric G.
The customer service agent was outstanding! She worked alone, but took care of each client efficiently, quickly and with a giant smile.CHERI LYNNE P.
Great service!Donovan R.
Great service. Quick, efficient, helpful and friendly staff.SARA R.
Customer Service can be improved by ensuring sufficient staff coverage if/when truck rentals are being returned as we attempted to return the truck but to no avail as the Customer Service Representative had placed signage on the door indicating that he/she will return in 30 minutes and we waited outside for 45+ minutes. Please improve!EMANUEL R.
John was very helpful and went above his duty to help meMELVIN J. | Premières impressions
Le client n'a pas laissé de commentaire.cedric s. | Expérience générale
Le client n'a pas laissé de commentaire.Cortesiara B. | Expérience générale
Le client n'a pas laissé de commentaire.RONNETTA M. | Expérience générale
Le client n'a pas laissé de commentaire.Charles W. | Expérience générale
Great serviceSidnice T. | Expérience générale
One of the best customer service I've experienced. If not, the best .Joshua L. | Expérience générale
The gentleman that assisted me was very help and polite I would recommend this location to anyone.Mike L. | Premières impressions
Le client n'a pas laissé de commentaire.cedric s. | Premières impressions
The new staff at 1701 North Lewis Ave Waukegan IL by far are the best thank you stay healthy and safeRANDY A. | Expérience générale
Great dependable service that you can rely on.PAULA J. | Premières impressions
Le client n'a pas laissé de commentaire.Richard S. | Premières impressions
Le client n'a pas laissé de commentaire.antoinette d. | Expérience générale
I was lucky when I rented a storage and when I left too :both times jhony helped me it was very quick. God bless you jhon and thank you very much (uhaul)..Chamoun T. | Expérience générale
Great assistance with how to enterSarah T. | Online Move In
Le client n'a pas laissé de commentaire.john s. | Expérience générale
The gentlemen who took care of us when we returned our truck rental was absolutely great. He set us up with our storage unit and went above and beyond to ensure we were satisfied and all our questions were answered! Great customer service! I would definitely recommend!Chad M. | Premières impressions
Very clean. Easy in and out.Helpful staff.Mildred L. | Expérience générale
Le client n'a pas laissé de commentaire.ALEXANDRA F. | Expérience générale
Le client n'a pas laissé de commentaire.Dorval D. | Expérience générale
it is infested with mice, rats ,& squirls!! they will not tell you if your door falls off track, you things will be ruined & you will get sick trying to move out! i sincerely hope the health department comes soonShelley G. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel Ann N. | Premières impressions
Le client n'a pas laissé de commentaire.Reatha P. | Expérience générale
Excellent customer service the unit was very clean , and easy accessibilityjoy b. | Online Move In
The storage units have rats and mice .. I do NOT recommend anyone to rent a storage there . This is the location in Waukegan IL on Lewis ...The storage unit was around $165 a mont with no AC and you are guaranteed to get rats and mice in your furniture and stuff... super disgusting Please save your money and rent somewhere elseIdalia B. | Expérience générale
Excellent customer- very knowledgeable- best Uhaul location.Carmen S. | Premières impressions
Staff was very professional; the manager is helpful and always willing to assist the employees and the customers. They were all practicing safe social distancing and they did a great job.LaTricia M. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle Y. | Expérience générale
Le client n'a pas laissé de commentaire.Patsy C. | Premières impressions
The manger of the store is very rude has a attitude problem and some of his staff is not helpful I will never go there again for nothingcora p. | Expérience générale
The company should offer a pro rate when moving out even if it’s only in week or 2 week increments and more for move out purposes than in.Richard S. | Expérience générale
The employees where very helpful and professional and I got what I needed for my move with there helpMelissa H. | Premières impressions
They have mice and rats and they don't caseCaroline A. | Expérience générale
My storage had to be infested with rat or mice.It was poop everywhere. They ate a whole in my Fur jacket, couch, clothes and mattress. Ive never been so disgusted in my life and I'm 47 years old.Wanda F. | Expérience générale
Your employee that helped us, his name is Dominique, was wonderful. He was so helpful and very nice.Ami L. | Premières impressions
Thank you for keeping my stuff safe!Charles D. | Expérience générale
The facility and employees were great. It seems my storage unit was double booked and I had to go to a different locationAaron W. | Expérience générale
Friendly and cleanDavid P. | Expérience générale
The fact that I wasn't able to access the unit after closing hours was kind of a let down since I was not told about it affecting the storage doors.Ernesto G. | Premières impressions
There was a leak in the roof in the middle of the unit. Many of my items stored there were covered with mold. The exit gate was open when I arrived to empty my unitMichael B. | Expérience générale
Friendly and very helpful. Super nice and clean facility.Kaitlyn M. | Premières impressions
i did not please with the spaces because there was mice in the storage and they cut up most of my thingsHOWYE H. | Expérience générale
When I called U-Haul on Saturday and set everything up I was quoted a price of 210 something for the truck a car hauling trailer and a storage bin when I got there on Sunday they charged me 150 moreLARRY C. | Réservation
There are a lot of policies that I do not like at Public storage. Thanks to the manager working with me.TINA K. | Expérience générale
Crappy assistance the door was jammed up and y'all did not give me the right price for the storage I'm very unsatisfied with your serviceWILLIAM C. | Réservation
Great location. Staff was very helpful and friendly. Fortement recommandé!Mark S. | Expérience générale
Although I could not get the original order for a Hitch installation due to there being no mechanic on duty, the representative was still very helpful.Anthony L. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!