Évaluations des clients U-Haul Moving & Storage of Waukesha

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Waukesha

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KATHY S. le

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The check in process was slow, but John apologized and was pleasant to work with. Return was efficient.

Joshua B. le

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Excellent customer service. Professional and happy to assist. Great experience overall and I highly recommend this location.

Joan B. le

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Le client n'a pas laissé de commentaire.

Ron P. le

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Service person was excellent

Julayne E. le

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Staff is so accommodating, extremely helpful. Go out of their way to answer questions.

Nathaniel V. le

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Le client n'a pas laissé de commentaire.

Chad W. le

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Very professional and polite staff. More staff maybe needed especially on a day where end of month falls on weekend and same weekend as college move in.

Joyce L. le

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So far so good. Thank you! We realized after we got home that we never asked nor were ever told if we have lights or is our bin lit while we are there at night?

Rob G. le

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Le client n'a pas laissé de commentaire.

Ron P. le

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Customer service representative was super nice and informative

Odilia G. le

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Was a little late returning the truck so they charged us double. Customer service was awful. Will never use this particular place again.

Margaret S. le

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The girl that helped me out was in a rush. I indicated to her that I had not been sent out with a full half tank of gas, and showed her the original paperwork that was signed off by the team at the pick up location. I also indicated that I did put in enough gas that brought up the tank to where it was (plus some) when I left the pick up location. She said she understood, and this would be no problem as I filled it to where it was for me. I ended up getting a charge for the gas not being filled to half a tank.

Zackary O. le

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I've never had a better U Haul experience. The staff is so friendly that I may just go back to visit Christine

Shawn K. le

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Not try to charge a customer EXTRA money for gas when the truck that was rented wasn't used that much. Charging a customer an extra $60 for gas that was NOT used is bullshit and will go online and make a rating on this so everyone knows how much your company tries to rip off customers. I would NEVER use this company again!

Edin O. le

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Thanks

Itzhak L. le

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Excellent service.

Terreca K. le

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Le client n'a pas laissé de commentaire.

LINDA L. le

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I never went inside. They met me in the lot and sent me on my way. Simple as that. The dealers I dealth with were great, U-Haul corporate sucks in my opinion. Oh, they have all kinds of excuses though! Fix it! You've got a buisiness to run!

Jason L. le

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Best place to store ! Manager was the coolest ever ! Best one yet !

Sarah K. le

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Le client n'a pas laissé de commentaire.

Yolanda M. le

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John was very helpful and friendly. Thank you!

Itzhak L. le

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Good service. Nice and clean storage.

Cale B. le

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Staff was very nice and helpful. Accommodated my need for an early pick up(7am). Truck was cleaned and ready for use. Quick and easy check in process to get on the road on time.

Ben S. le

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Le client n'a pas laissé de commentaire.

Ana Melia J. le

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John at the u haul store was amazing! He gives exceptional service!!

JAMES D. le

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The online check in failed and provided me with a local phone number to call. There was no answer. The problem was that the message said the key was in the cargo area of the van and the access code was "TEST". This was resolved quickly by online chat but the instruction was to contact the local number. Instead, U-Haul should have immediately contacted me to help resolve the problem.

Jennifer W. le

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John was the only person who made this move with Uhaul worth it. He was courteous, professional, and the most helpful person that I dealt with. He definitely deserves a raise!!!!

MIREYA C. le

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All questions and concerns were quickly answered, staff is helpful and friendly.

JAMES D. le

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John was great. I choose this location over a larger location because of John. This is my first storage rental. I rent vans many times during the year.

JAMES D. le

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I rent frequently and am happy to see John. He is very customer focused and gets me checked-in and checked-out quickly. Other bigger locations lack customer service.

Janet A. le

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Manager is extremely helpful and kind.

Pat S. le

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Le client n'a pas laissé de commentaire.

Gerald S. le

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Le client n'a pas laissé de commentaire.

Fay S. le

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Le client n'a pas laissé de commentaire.

Ashley T. le

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Le client n'a pas laissé de commentaire.

DOUGLAS Q. le

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Great experience. Kayla was very helpful with the initial rental. John helped tremendously over the past year and helped us upgrade on short notice with no hassle -very polite, professional, detailed.

Kristine O. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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Le client n'a pas laissé de commentaire.

Deborah K. le

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I was overcharged for mileage (have proof on the receipt that was printed) and will be contacting the BBB regarding the issue as well as my credit card company if I do not hear back from the manager who was emailed immediately upon receipt of email sent with the final charges.

Eileen K. le

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Le client n'a pas laissé de commentaire.

alyssa v. le

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Le client n'a pas laissé de commentaire.

Dennis C. le

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Excellent service!

Richard S. le

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There was ice buildup on the bottom of doors on the outside units and I couldn't get my vehicle in and I was able to get an indoor one. That's the only problem I had. Good job

Jack C. le

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very good service

Patrick t. le

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First month was free which was nice. Only had to pay for the lock.

GEORGE W. le

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When I become sick and needed to move by family I had to leave stuff behind and could not afford the rent they worked with me.

ROBERT R. le

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Only reason I left was because company i work for no longer paid for unit...thx

Kerry C. le

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**

Richard S. le

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Seen many negative reviews but everything was okay for me. Everyone helped me and was courteous. I did have one little issue last year but it got resolved. Thank you Kayla for the resolution.

Ann M. le

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We recommend this U-Haul Storage Facility 100%. We rented the climate controlled unit. All of our items were in perfect condition when we moved out. The staff is exceptional. Try it, you will see!

Stephen N. le

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1

ROB F. le

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I was one of the first tenants when this facility was built. Nice family owned place. Over time, the prices got to be too much for the type of stuff I had stored. No complaints. Very clean place.

Vivian L. le

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Employees were very friendly and accommodating. Storage units and surroundings were well kept and clean, I would 100% rent from them again.

Debra G. le

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great truck rental service

Valerie H. le

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This was by far the best storage place we have used!

Bridget T. le

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Cc

KUNIO T. le

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Everything was great except for the constant reminders about my rent. I never ever missed rent payment and yet I felt like I was being hounded

DAVID S. le

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Always clean and well lit. Excellent friendly staff. I could not be more pleased. 100%!