Évaluations des clients U-Haul Moving & Storage of West Park FL

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of West Park FL

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

taurus B. le

Évaluation :

Excellent customer service was provided.

Osadebamwen A. le

Évaluation :

The branch manager Gary has an incredible customer service personality this was my first time renting and it was a great experience

Joel R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Iris C. le

Évaluation :

The waiting time in the line to rent and deliver are ridiculous

Victor M. le

Évaluation :

Le client n'a pas laissé de commentaire.

BRIAN W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jino S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael F. le

Évaluation :

This location is well run by employees who show they care about their customers.

john S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Fabyola S. le

Évaluation :

Nothing that I can think of ! Service was amazing !

Errol C. le

Évaluation :

More Reps to move customers in a more timely manner.

Michael P. le

Évaluation :

Le client n'a pas laissé de commentaire.

John H. le

Évaluation :

Staff was working hard. The counter had two people working and one of them was first day on job. Took over 30 minutes to get out of office with paperwork. They need more staff in head office. Same thing for yard day of pickup and return. 20 plus minutes to have only yard person to assist me. He had I believe 3 intakes. And waited long time to clear vehicles in from of me when I returned the trailer. Staff was professional and respectful, I had no need to complain because these people were trying their hardest to help me.

Georgette L. le

Évaluation :

The lady at the desk needs to be more patient and understanding to uhaul customers needs never again will I come to thos location.

MARIANO O. le

Évaluation :

Le client n'a pas laissé de commentaire.

monique c. le

Évaluation :

I experienced great customer service. This really made my move flow smoothly and I was able to get a storage at the same time which really took the stress off me.

Brittaney G. le

Évaluation :

Did not have the truck was sent to two other places before we got a truck

Blanca S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Angel M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adrienne G. le

Évaluation :

Employees were not trained on customer service. Desk employee not knowledgeable, equipment employee did not share knowledge of how the equipment worked unless specifically asked

Steve T. le

Évaluation :

We never did a walk through to verify the damages on the truck and now I’m being blamed for damages I didn’t do

Fernando P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christina H. le

Évaluation :

The guy that worked in there his name I is Gary he did help me out I was told to return the truck to 229 n Dixie highway and that sat 2/1/2020 someone called me and told me I couldn't bring the truck and tow there he told me to call 1610 s Dixie Hwy I spoke with someone he told he they take the truck and tow and that they will be open 2/2/2020 from 9 to 2:30 I went there at 9:50am on 2/2/2020 and no one was there so I had to call 1800gouhaul the customer service gave me the run around and then I finally got a hold to this location and Uhaul tired to charge me a extra day when it was not my fault the workers didn't work or open up when they were supposed to i think it's very unprofessional to conduct business that way

Dante M. le

Évaluation :

Explain the early drop off procedure better was charge because didn't know how app work.

Andre T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gwen G. le

Évaluation :

Le client n'a pas laissé de commentaire.

FAWNE R. le

Évaluation :

Le client n'a pas laissé de commentaire.

michael l. le

Évaluation :

Very good service thank you!

Mariano O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Camilo N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Byron L. le

Évaluation :

More parking space for your customer.

Jamie-ann L. le

Évaluation :

The staff were very friendly and understanding. I loved how they treated me and handled my circumstances. Will use them again in the future if needed and will definitely recommend to a friend!

Hector Q. le

Évaluation :

Cashier Takia Jackson was amazing and made me put a smile on my face.

AVNER B. le

Évaluation :

Bed service ..... unprofessional from the front desk to site work

CLAVDIA N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lionel W. le

Évaluation :

Very helpful and polite and profesional

judi L. le

Évaluation :

I would suggest due to this location needs more employees on a Sunday. Drove in and three people standing outside waiting for the lot attendant to assist. Walked into the store and there for five people in front of me renting vehicles which takes time to do; I was dropping off a vehicle; was told to go outside and the lot attendant who was all the way in the back helping a customer with dropping off a trailer I approached and told him I needed to checkin a vehicle; he was very courteous and assisted but there were the same people in The front that still were not being helped plus a young man that was two people in front of me still waiting to fill his tank and was just standing there waiting. You need to have more lot attendants assisting your customers on a Sunday morning. The gentleman in the office has no idea how busy the outside person is and keeps sending people outside. Need more people outside.

MIGUEL R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maureen R. le

Évaluation :

Le client n'a pas laissé de commentaire.

joan G. le

Évaluation :

Not charge the $20 fee for after hours return.

KENNETH W. le

Évaluation :

The lady was very polite, staff was friendly and helpful .

mariano O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dominique G. le

Évaluation :

Improve timing with the haul app

Elaine C. le

Évaluation :

Everything was just fine thank you all

Jason D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mariano O. le

Évaluation :

Le client n'a pas laissé de commentaire.

steve jay M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Doreen M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jorge R. le

Évaluation :

N/A

Emanuel G. le

Évaluation :

Customer service sucks at this location not only did they not attend me very well but one of there employee's hit my NEW CAR. I would not recommend this location to ANYONE...

PatioFurniture W. le

Évaluation :

Nothing it was an awesome experience at the start with your employee that took care of us. Smiles, manners, lovely girl.

Darrell B. le

Évaluation :

Do nothing... Everything is great just the way it is... Thanks for everything.....😁

Jamillah P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Leonie A. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARK S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Khaled E. le

Évaluation :

good atention

Luis J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hitza D. le

Évaluation :

Le client n'a pas laissé de commentaire.

CORVIN L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tony G. le

Évaluation :

Easy process

Kreig A. le

Évaluation :

Have since filed a complaint with repwest insurance, claim number 01730495-2020

Christopher H. le

Évaluation :

Nothing

Gleb G. le

Évaluation :

Le client n'a pas laissé de commentaire.

George D. le

Évaluation :

They went over and above to help us in every way. We ran into several problems with the apartment complex we were moving in to and UHaul was fantastic. I knew we were going to be OK and everything would work out once i spoke to the staff. More than I expected, Very Very helpful and Kind. Butch Durm

Richmond N. le

Évaluation :

Le client n'a pas laissé de commentaire.

ADAM B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Giuseppe C. le

Évaluation :

Excellent experience In and out very quickly Excellent service

rose O. le

Évaluation :

Better training in customer service.

Horace H. le

Évaluation :

Le client n'a pas laissé de commentaire.

David B. le

Évaluation :

Terribly understaffed. Even with a reservation....there’s an hour wait to get someone to check you out. Nice enough people... The return was a disaster as well. No room in the lot...because waiting people back up the parking lot spaces.

JOHANNE C. le

Évaluation :

The facility was short staffed and the computer/network was running extremely slow which prolonged the checking out process.

Karen S. le

Évaluation :

Great customer service. Service above and beyond expectations. All employees I came in contact with were very knowledgeable about products and services offered. General Manager and Owner Mr Perez is extremely kind and professional with his service line.

Julio B. le

Évaluation :

Gary Sobers is a true professional, very proficient and welcoming.

PAUL C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luis J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marie A. le

Évaluation :

Every thing was great keep up the good work

Emilio J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Javier H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anelena T. le

Évaluation :

The young lady that helped us was great! Friendly, court and a people person. But when I had to go back in and the person Bladd I think he was the manager, to get a dolly because none was in the truck to took so long. He could've been a bit more of a people person and friendlier. We felt a bit bothered the way he handled it and again, he took so long.

Karen S. le

Évaluation :

Great Service and smiling faces willing to go above and beyond to make the customer’s experience the best! Thanks to Christa and Mr B.Perez

John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff M. le

Évaluation :

Excellent as usual. Thank you ??

Christopher C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luis J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Reinaldo S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alfredo M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Denis K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Frank V. le

Évaluation :

Le client n'a pas laissé de commentaire.

AMEERAH F. le

Évaluation :

Fast service. Customer friendly.

ILYA K. le

Évaluation :

What is after hours charge? I’ve done rent with haul for several times and never charged for after hours drop off, plus nobody told me about extra fee for this

kerby J. le

Évaluation :

Very good people helpful in any kind of way.

Carlos R. le

Évaluation :

Faster check in. The people who work there are extremely slow. They can work faster and be more friendly. Thank you

IGOR S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dane L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Diana L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harry P. le

Évaluation :

Very Disappointed in the Rate Increase !

Gregory C. le

Évaluation :

Le client n'a pas laissé de commentaire.

KeTwanna W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Fadia B. le

Évaluation :

Le client n'a pas laissé de commentaire.

YEVGENILY S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Santiago A. le

Évaluation :

??

kim J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pedro C. le

Évaluation :

Mrs. Takia Jackson was misinformed and not to professional. The waiting time to return the trailer was unacceptable. We as business owners do business with UHAUL for a very long time and this place was unpleasant. - - - 000

Georges D. le

Évaluation :

The staff is nice and always willing to help. I don’t know what I would’ve done if it wasn’t for their help. Very understanding people. I will definitely rent again.

KEVIN R. le

Évaluation :

Na

Tonja R. le

Évaluation :

I have no complaints. The staff was friendly & helpful. The property was clean & well maintained.

Bernadine J. le

Évaluation :

Thanks alot for the services, this allowed my journey to be very smooth & comfortable.

KEVIN R. le

Évaluation :

Very helpful staff. Thanks

susana c. le

Évaluation :

There were a lot of ants in the truck

Jeffrey W. le

Évaluation :

facility is well managed!

Wade R. le

Évaluation :

Great service

denesia s. le

Évaluation :

Nice staff. The general manager was awesome

kelli f. le

Évaluation :

Great location and helpful staff. Answered the phone efficiently and made sure to find the best answer before hanging up. Thank you!!

Petergay G. le

Évaluation :

very good and clean

paul g. le

Évaluation :

Manager was very helpful and went above and beyond in helping to fix a bad situation.

Rodney L. le

Évaluation :

Thank you

Meghan D. le

Évaluation :

Had a third party moving company come to pick up the UBOX therefore I wasn't able to see the facilities myself. But the process of them picking up and dropping off our ubox was very easy and efficient

jeff a. le

Évaluation :

thank you for all your help

Frank O. le

Évaluation :

The GM was very rude & unprofessional. He yelled at me not to throw a 12 ft artificial Xmas tree in the dumpster. I had explained to him prior it did not fit in my car and I was going to give it away

Ashley M. le

Évaluation :

Everyone was friendly and helpful, but there was a bit of disorganization among the staff. Took a half hour to get the order of a UHaul truck, UBox, and trailer ready (maybe even longer).

JOSE M. le

Évaluation :

Good customer service

Kerry S. le

Évaluation :

I

Telice G. le

Évaluation :

Everyone was extremely helpful! Even with the couple of situations I had where I needed extra assistance with my storage unit, the employees were right there to cheerfully assist.

Imogene D. le

Évaluation :

Yes Sir. The service at West Park was over above excellent. Tha staff was cheerfull and helpful. Thanks to everyone and God bless you all as you continues to serve the public.

Ihosvany P. le

Évaluation :

Awesome service and Courteous staff

barbara h. le

Évaluation :

Drop off was fine it was the pick up that was awful. I’ve rented from u many time and this was the worst experience EVER!

frank g. le

Évaluation :

Good value

Retour
Haut de la page