Le client n'a pas laissé de commentaire.JANIE J.
Customer Reviews for U-Haul Moving & Storage of West Park FL
Pour nous contacter
West Park, FL 33023
(S of Pembroke Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck could be a little cleaner.DARRyl R.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.CARLOS M.
Always a great experience. They do all the work for you.ERIC M.
Le client n'a pas laissé de commentaire.PAMELA B.
Le client n'a pas laissé de commentaire.Danielle G.
Le client n'a pas laissé de commentaire.JUAN Z.
Fire the manager there poor service Screws and nails all over the parking lot. Made a reservation a week ahead of time When I got there my trailer had two flat tires I had to drive 21 miles to another city to get a trailer and I had to drive 21 mile to take it back when I have U-Haul three blocks from my house bad service please call me back 754-244-9527 thank you looking forward to hear from youMICHAEL W.
Le client n'a pas laissé de commentaire.GREGORY L.
The person outside was rude to me and I don't appreciate that. I'm a customer that deserves respect. If you want details then call me, if I don't hear from you then I'll know what kind of company uhaul is.Alberto A.
Le client n'a pas laissé de commentaire.JOEL D.
Staff was unprepared and nothing was ready for deliverySTANLEY L.
Le client n'a pas laissé de commentaire.MASSIMILIANO C.
Le client n'a pas laissé de commentaire.JOSE B.
Le client n'a pas laissé de commentaire.JUAN Z.
Customer service excellence!DANETTA M.
No sÃ© en el equipo y me lo cobraron porque dijeron que habÃa pasado una hora estuve llamando de cuando lleguÃ© a mi casa y nadie me contestÃ³ llame al celular de la manager y nadie fue capaz de regresarme la llamada le dejÃ© mensaje y nadie me respondiÃ³ creo que es un mal servicio me gustarÃa que alguien me contactara a mi nÃºmero telefÃ³nico al 786-925-8221 para darles mÃ¡s detalles del servicio que tiene en estos momento que es malÃsimo lo Ãºnico que yo estaba pidiendo era mi dinero de retorno y me dijeron que no me lo podÃan dar no me pues dar mÃ¡s datos ni el manager como migoJORGE P.
Buena atención y seguridad , graciasEinar C. | Expérience générale
Full tank of gasJason W.
Le client n'a pas laissé de commentaire.MARIE A.
Le client n'a pas laissé de commentaire.VALENTIN X.
Le client n'a pas laissé de commentaire.Max D.
None at this timeFRANTZ M.
Everything was great and my service was awesome thanksTOSCHA B.
Le client n'a pas laissé de commentaire.JAVIERA T.
AwesomeYOURIE J. | Expérience générale
Le client n'a pas laissé de commentaire.SANDRA B.
I had a problem finding my vehicle for a pick up truck i rented. I didn't realize i was allowed around the building i thought it was the employee area. I asked an employee for help. I told him the pick up truck i found and the number of the truck i was supposed to get didn't match. He looked at me kind of weird and took the key from me and hit the alarm button so we could hear it. He took us through the little garage to the back side where on the way to it i thought he was joking with me being funny but clearly he was mocking me and being a complete asshole. I kept repeating myself to him telling him i didn't know we were allowed to that side. I don't know if i have ever felt so disrespected from someone when al i was trying to do was get help. When the alarm was going off he kept saying smart ass remarks to me to make me feel stupid. As i kept telling him that i didn't know i was allowed over there he was like come on yeah right and looked at me as if i was stupid and i finally had enough and told him ok man that's good. I don't look at the company overall poorly because of a rude individual who obviously hates his job but i'll honestly never return to avoid incidents like this.Michael G.
Windshield was horrible! Loaded with dead bugs. Under staffed, person was very rushed. She handed me a key & went outside. I followed thinking we were going to walk around the truck & inspect for damages, instead she went to help someone who was dropping a vehicle off. When she saw me standing there waiting on her, she snapped at me, â€œYour # is on the key, Goâ€! The fuel was less than what was noted on the contract but I didn't have the patience to go back inside & get in line. It was Thursday afternoon before the Memorial Day weekend & they seemed very busy! To make matters worse I got charged 22 $in fuel after I dropped the vehicle off, which really sucks cuz I put 5 gallons in to bring it up to where it was when I picked up the truck. Not a pleasant experience. P. S. No info or advice on how to handle tolls!!!Dennis C.
Le client n'a pas laissé de commentaire.KARL G.
Godmorning the people at place were very niceROGER J.
Le client n'a pas laissé de commentaire.THERESA B.
Great Customer ServiceVONZELLA S.
have hook up person check owners hitch connection. more staff on a busy day would help. We had to wait in line. The rental/office person was lovely but the question should be asked of every rental client "have you used a trailer/dolly/etc before?" "do you know how to drive with it attached to you vehicle".JAMESSTEWART S.
Le client n'a pas laissé de commentaire.Eddie G.
My first pickup location (13000 State Road 84) was 3 miles away. When I went to that site they said they did not do trailers. When asked who I needed to contact they said they did not know. I looked in my text and saw you changed locations. That site was over 20 miles away. Because I had to go 20 miles out of my way it made me late for my appointment. People working inside at that site were friendly. The trailer was not clean. When I dropped it off the staff checked the trailer in. They were also friendly.Mark L.
Everything was just fine,don't change anythingWAYNE D.
When automatically changing a pickup location which was initially chosen, call to notify instead of text/email. 2 days notice is not enough time and very inconvenient.KISHION G.
Le client n'a pas laissé de commentaire.Julian R.
Le client n'a pas laissé de commentaire.ALAN K.
Le client n'a pas laissé de commentaire.STEVE G.
I was completely satisfied.Michael W.
Le client n'a pas laissé de commentaire.LAURA Q.
Le client n'a pas laissé de commentaire.STEVEN S.
Shorten wait check-in time. Friendly reps could make the wait time better.MARY L.
Le client n'a pas laissé de commentaire.ANTHONY R.
Reserved van, went to pick up, the van was available, but the keys were not Added an additional 1 and 1/4 to my projectPaul T.
My experience was wonderful.Anita H.
Very friendly staff who knew their job.OTHELLO J.
You guys have no skill of communication it take a whole month to pick up the box and still charging my account please close this ticket # 3183246 so I will not have to contact my power of attorney. Your service is terrible never again.Ludia P.
Good morning. I would like to know why they charge me furniture pads if they did not include it in the truckJOEL B.
Have truck present and ready at the scheduled pick up timeTelisa M.
Le client n'a pas laissé de commentaire.Edward A.
Le client n'a pas laissé de commentaire.Einar C. | Premières impressions
Le client n'a pas laissé de commentaire.Murat P.
Le client n'a pas laissé de commentaire.Dachena V.
Le client n'a pas laissé de commentaire.Meredith B.
I paid for a dolly no dolly in the truck.Paige D.
The girl on 7 Ave and 128street she is a real bitch she is rude and nasty and someone needs to slap her assNATHANIEL R.
Great service !!! No problems dropping off the trailer.Jesus M.
Le client n'a pas laissé de commentaire.TRAVIS A. | Expérience générale
The truck was very dirtyBIANCA P.
Nice people fast and easy long line but go so fast the AtenciÃ³n nice and cleanAldo H.
Me cobraron mÃ¡s dinero del pactado, dÃas posteriores me volvieron a descontar dinero de mi cuenta, es un roboAndres O.
Le client n'a pas laissé de commentaire.SHEMEKA W.
I'm upset that this location did not issue a credit for the un used blankets and charged me for the few extra miles used when my pick up location was changed?JOHN F.
Le client n'a pas laissé de commentaire.BARBARA C.
Le client n'a pas laissé de commentaire.CHARLES G.
The workers was rude and the truck had roaches in cabRAJROOP R.
Le client n'a pas laissé de commentaire.Alejandro M.
Le client n'a pas laissé de commentaire.EDWARD A.
Worst experience everMICHAL J.
What you guys can do to improve for the next customer is to hire people that there to work, not collect a paycheck only. I was getting charged for a truck that was on you guys possession after 15 hour of being returned it to you guys, because one of the employee didn't check me in, when I brought the van back in.Johnny S.
Hiring more peopleAROL J.
Rented a 15' feet truck and car carrier, running lights on trailer did not work. I sat there for almost two hours while they work on the lights, the guy that fixed it was very helpful, everyone else was not. My wife and I called customer service, and they said the resolution had to come form the location GM, I have not heard from anyone since.DIEGO C.
Le client n'a pas laissé de commentaire.Giovanni I.
Service was adequate.JOHN W.
Drop off the truck at 9:30PM had hard time getting on the website to show that I drop it off and try to calling U Haul customer service they had me on hold forever didn't get through with themSIMON T.
Le client n'a pas laissé de commentaire.Barry J.
Le client n'a pas laissé de commentaire.Elleris R.
Le client n'a pas laissé de commentaire.robert J.
Shot staff at the front deskSMITH N.
Good jobALAN M.
Le client n'a pas laissé de commentaire.Maksim K.
Le client n'a pas laissé de commentaire.Douglas N.
Great team...a positive experience all the way around.RYAN K.
Le client n'a pas laissé de commentaire.gary S.
Long time to be attendee, just one employee to help, they don't care about customer! Old and ugly veÃculos, really, really needs maintenances!! Horrible truck!!DJALMA D.
I reserved a time for a certain truck. When I got there it wasn't available until 4 hours LATER. I had to take a significantly smaller truck and make moving 10x longer and harder.Vanessa U.
Everything perfectJean Claude G.
For the love of God, please consider a backup server for failover redundancy. You should have 5, but 1 back up server would be a good start.Michelle D.
Nothing. Great serviceMARIA M.
The brothers and systems working there didn't care of customers more than they care about their personal business Stayed on cellphone while I waitedFernando V.
Le client n'a pas laissé de commentaire.DOMINICK V.
Extremely good treatment must likely I go backCLIFFORD E.
Everytime I rent here I get charge Twice, and have to wait Days to get my money back ,like just yesterday, I paid Cash which is cheaper than what I was charge on my card!! U haul needs to address it..Andrew P.
Le client n'a pas laissé de commentaire.MARCOS S.
Le client n'a pas laissé de commentaire.Marcos S.
The line was entirely too long, please consider hiring more ppl on the weekend. Everything else was clean & very professional. ThxSYBRINA F.
Wash trucks and do routine maintenancecesar L.
The manager was chatting while there were people waiting, so I asked politely if someone could help those waiting. The woman that helped me was great. There was less gas than noted, and I forgot to take a picture, then I filled it and it went way past full. It was very expensive for a one way trip.susan C.
This location was unorganized. The truck was clean inside but not even run through a car wash. The outside was dirty. The counter people took forever.KENNETH S.
Le client n'a pas laissé de commentaire.Edwin W.
Question for staff is Incorrect!!!! There should be an option for Exellent service. They were are awesome!!!!!!!!! 1 000 % better than my experience in Chicago.Michael Z. | Expérience générale
Had trouble accessing my unit due to a problem with the access code matching another user's code. Blad was helpful in getting it fixed. Service in the facility was top notch.DONALD H. | Expérience générale
Le client n'a pas laissé de commentaire.sarah m. | Expérience générale
Great staffOBEILSON M. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer E. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela B. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela H. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela B. | Premières impressions
Le client n'a pas laissé de commentaire.SHAMEEK R. | Expérience générale
Le client n'a pas laissé de commentaire.Liliana B. | Expérience générale
Bladd the manager is very knowledgeable and professional he ensured that everything went smoothly. He goes above and beyond to handle the issues I was having.Jennifer E. | Premières impressions
Le client n'a pas laissé de commentaire.GUINICHARD F. | Premières impressions
It was a great experienceAllen H. | Expérience générale
Le client n'a pas laissé de commentaire.kim j. | Premières impressions
I experienced great customer service. This really made my move flow smoothly and I was able to get a storage at the same time which really took the stress off me.monique c. | Premières impressions
Very good service thank you!michael l. | Premières impressions
Great Service and smiling faces willing to go above and beyond to make the customer's experience the best! Thanks to Christa and Mr B.PerezKaren S. | Premières impressions
The staff is nice and always willing to help. I don't know what I would've done if it wasn't for their help. Very understanding people. I will definitely rent again.Georges D. | Expérience générale
NaKEVIN R. | Expérience générale
I have no complaints. The staff was friendly & helpful. The property was clean & well maintained.Tonja R. | Expérience générale
Thanks alot for the services, this allowed my journey to be very smooth & comfortable.Bernadine J. | Expérience générale
Very helpful staff. ThanksKEVIN R. | Premières impressions
There were a lot of ants in the trucksusana c. | Expérience générale
facility is well managed!Jeffrey W. | Expérience générale
Great serviceWade R. | Premières impressions
Nice staff. The general manager was awesomedenesia s. | Premières impressions
Great location and helpful staff. Answered the phone efficiently and made sure to find the best answer before hanging up. Thank you!!kelli f. | Expérience générale
very good and cleanPetergay G. | Expérience générale
Manager was very helpful and went above and beyond in helping to fix a bad situation.paul g. | Expérience générale
MerciRodney L. | Expérience générale
Had a third party moving company come to pick up the UBOX therefore I wasn't able to see the facilities myself. But the process of them picking up and dropping off our ubox was very easy and efficientMeghan D. | Expérience générale
thank you for all your helpjeff a. | Expérience générale
The GM was very rude & unprofessional. He yelled at me not to throw a 12 ft artificial Xmas tree in the dumpster. I had explained to him prior it did not fit in my car and I was going to give it awayFrank O. | Expérience générale
Everyone was friendly and helpful, but there was a bit of disorganization among the staff. Took a half hour to get the order of a UHaul truck, UBox, and trailer ready (maybe even longer).Ashley M. | Expérience générale
Good customer serviceJOSE M. | Expérience générale
JeKerry S. | Expérience générale
Everyone was extremely helpful! Even with the couple of situations I had where I needed extra assistance with my storage unit, the employees were right there to cheerfully assist.Telice G. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!