Customer Reviews for U-Haul Moving & Storage of Westminster

5 469 évaluations

7422 Garden Grove Bl   Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western)

(714) 898-0535

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(714) 898-0535

7422 Garden Grove Bl
Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Johm M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus B. 
Évaluation :
4

Everything was above average to excellent except for the wait time to pick up the equipment. Waited approximately 25 minutes before a customer service rep. was available which seemed excessive.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rufino O. 
Évaluation :
5

All the employees there were very helpful and very professional about what you need for your move. Thank you Uhaul of Westminster

John G. 
Évaluation :
5

The Uhaul app for after hours return does not work. The company should either fix it or take it off line as all it does is frustrate and ruin the customer experience.

Scott M. 
Évaluation :
5

All the guys there are great !

mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMMAD A. 
Évaluation :
2

I had a reservation at 8642 Garden Grove Bl Garden Grove, CA 92844 but when I got there they didn't have the truck for me so I had to come to this location. That wasted almost two hours of my time. And the guys here didn't tell me how to return the truck. Where the drop box is located. I spent ten to twenty minutes looking for it. And I had to call customer service to tell me how to return it. Plus the truck they gave me didn't have the ramp.

John L. 
Évaluation :
5

The afterhours return did not work on either the app or the website. Everything else was fantastic. The truck was so much better than I expected.

William M. 
Évaluation :
5

Very professional, a pleasure to do business at the Westminster U-Haul on Garden a grove Blvd.

Matt B. 
Évaluation :
2

Poor customer service. I would def avoid this location.

Tan N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
5

Truck was clean and ready for me at promised time. A nice low mileage Chevy Silverado. Runs as smooth as a car!!

Donald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taulaga F. 
Évaluation :
5

Everything is great!

Philip L. 
Évaluation :
5

Second time renting forst time had an issue and the counter took care of me and after alittle back and forth gave me the 50 dollar guarantee and the. Went and got the trailer elsewhere but decided to try again different trailer and this time was great at both check in and return. Deffently going to rent again. Merci.

Christopher P. 
Évaluation :
5

The guys wore very helpful Thank you

juan L. 
Évaluation :
5

Le service à la clientèle était génial. Tech was informative, cool, and helpful. Give this man a raise….

James L. 
Évaluation :
1

I had my reservation at 1:30 took them about 20 minutes to help me. Got my truck until 2:00pm. Wasted my money for nothing since becasue the slow customer service I did not make it to my appointment. Very disappointed I wasted over $164 for nothing. Being a college student is collaging losing money. Will never come back here

ana L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Earle S. 
Évaluation :
1

They didn't let me know that there was going to be an extra fee other than what they had already charged me for the Uhaul

adriana Y. 
Évaluation :
1

"Customer Service" staff is rude and abusive to the person giving me a ride. The wait time to pickup was more than 1/2 hour. Painful experience. I will use Uhaul again, but not from this location.

ALAN S. 
Évaluation :
5

Picking up the truck was a mess. Confirmed for one location at 8am, they dont even open until 9am. Then the truck wasnt there. It was at a different location which was severely understaffed although the employee there was extremely helpful. Then the dolly was at another location but again, they were extremely helpful. Customer service on the phone was very unhelpful.

Hal N. 
Évaluation :
4

Friendly and helpful staff. Would recommend to others.

Jeff H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Milton C. 
Évaluation :
3

Van should have at least been wiped down own the inside like somebody cared. I can tell it came in from the last rental and was moderately clean from the customer but Uhaul should spend 5 minutes wiping the interior cab with some cleaner. When I picked up the van the young clerk did a fantastic job and provided great customer service. When I dropped off the vehicle the 50 something year old (may have been the managager) was a jerk with no people skills and tried to and threatened to charge me and extra day for being inside the 30 minutes of the next rental cycle. All this when I waited at least 12 minutes for them checking out other customers. This is the third time I've had poor customer service from a uhaul rent. You need to do better.

Joe S. 
Évaluation :
5

GREAT CUSTOMER SERVICE AND FANTASTIC HELP! WOULD HIGHLY RECOMMEND THEIR SERVICES!!!

kathleen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C. 
Évaluation :
5

Wonderful. The Customer Service ⭐️⭐️⭐️⭐️⭐️

Lori G. 
Évaluation :
5

Excellent customer service. From the first time that I entered the facility it was well taken care of and each employee help me to there fullest extent. At drop off I witnessed all employees at 8:30 AM cleaning all the vehicles fueling Getting vehicles ready for the day. Was very impressed with the routine.

tony O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron D. 
Évaluation :
1

Worst service. Cheating customer for gas filling.

charles M. 
Évaluation :
2

Actually the customer service is good except for the ABC pool U Haul branch in Los Alamitos office .. one of the worst and incompetent service people of the City of Los Alamitos … no wonder people complaint and review is horrible . They should shut down this office!!!

Paul A. 
Évaluation :
5

Friendly and professional.

MariaGuadalupe E. 
Évaluation :
5

Timely processes in place

Mark G. 
Évaluation :
3

Not overcharge. Set price on concrete price arrangement from the beginning.

ruth L. 
Évaluation :
5

Fantastic company! Excellent customer service, efficient process.

MOHAMMAD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Great customer service from the folks at this location!

LaMar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thanh H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SEAN J. 
Évaluation :
5

You guys are amazing. Thank you so very much for everything.

Charita B. 
Évaluation :
5

Keep doing what you are doing.

margarita C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edison R. 
Évaluation :
5

Good friendly service and helpful mounting the trailer .

Jerry P. 
Évaluation :
5

Excellent

Jose M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTHONY L. 
Évaluation :
5

Staff was friendly and welcoming, easy process for picking up the truck.

Dane P. 
Évaluation :
5

Everything was good, staff were very knowledgeable

estrelita A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo M. 
Évaluation :
5

They went above and beyond customer service. I will definitely be using their facility again.

Bambi S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVE L. 
Évaluation :
3

This was a fiasco. I was really disappointed with the service. I had rented a pick up truck before with my bank card. I had to go to an inconvenient location to get a pickup and when I got there was refused. But I could rent a bigger more expensive truck with no backup camera....and I had to use that to go pickup the uhaul trailer that I towed out with a normal pickup truck the first time. I was very disappointed

Christopher K. 
Évaluation :
1

Train everyone to make sure people don't find heroin syringes in the rentals. Manager was unprofessional and never came out to make something work for me never resolved my issues.

Diego I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET W. 
Évaluation :
4

I rented a truck specifically because I had to move some stuff from Palm Springs to Garden Grove. Today was almost 100 degrees all over the south land and the AC didn't work. After moving/loading all the boxes, it was pure misery driving in the heat! Service your trucks!!!

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kody H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseluis F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony L. 
Évaluation :
1

The customer service told me the mileage rate was $1,09 per mile until i returned the car the rate was shown $1,39 per mile. No mention weakend rate…

THANG P. 
Évaluation :
5

Muhammed was really efficient and quick and knew his stuff. Next time I need a rental I will come back there to have him help me. Great experience overall.

Brendan N. 
Évaluation :
5

Tuck alignment is often very poor. Staff are great -- Nick's amazing.

Benjamin W. 
Évaluation :
5

The managers at both locations were great but my only complaint would be the call site for where I was to call to confirm drop off. The person on the phone was a little rude when she was telling me I couldn't drop off in Mesquite, which was the location of destination. After she spoke with someone they agreed to accept it.

WIlliam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katerina A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph R. 
Évaluation :
5

Manager was very helpful. Even helped me save money by making suggestions regarding my move. Have used this location for many years and have always been happy with service. Highly recommend this location.

Jerry F. 
Évaluation :
5

The person helping me was great and very helpful I would recommend it to my friends and family 👍🏽

Oscar G. 
Évaluation :
5

Easy to book a rental truck, people working at the location are very helpful.

IAN D. 
Évaluation :
5

Customer service is always great I have never had an issue at this location & I rent a couple times a month and the guys never disappoint

Jessica J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor B. 
Évaluation :
4

Truck alignment is way off; needed to keep the steering wheel turned to almost 3 o'clock to go straight. Also one of our reservations was cancelled by someone who thought it was a duplicate order. Nick went above and beyond to solve the problem and find us a second truck. Simply amazing and we can't thank him enough for taking the time to save US and our entire weekend schedule.

Benjamin W. 
Évaluation :
5

Everything and everyone was great I rented a pickup truck for a couple hours. I did not like the $25 cleaning fee.

MARY J. 
Évaluation :
5

Daniel was terrific. He made the checki-in easy and quick. The return was slow due to only one person on the lot and she was trying to fill a propane tank and having trouble processing the pymt. ending up 4 deep in rentals returns. Wait was over 30 minutes.

Karen J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucy P. 
Évaluation :
5

Whomever was the gent that helped me was knowledgeable, no non sense, had good sales explanations (although he knew I knew about them) and just an overall great/professional sales associate

Kurt N. 
Évaluation :
3

Location was as planned. Pick up was changed 2 days before pickup. Was common practice by uhaul so I couldn't go with other company. Will not use uhaul again.

Danny R. 
Évaluation :
5

Merci

Kai D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WELLYNGTON F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall J. 
Évaluation :
5

everything smooth much appreciated

stephen B. 
Évaluation :
5

All the guys were great!

valerie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angielika M. 
Évaluation :
5

Your online reservation is often misleading. My first preference was Fairview Street in Garden Grove. Although my confirmation email showed Fairview Street, with a small disclaimer note of "preferred location" my reservation was pushed to Westminster. You don't see this in the reservations unless you actually click on the confirmation number and to deeper into the reservation. I cancelled the reservation and booked for Harbor Blvd in Santa Ana, where the website stated "available" for the trailer that I wanted. Within three minutes I received an email noting a change, and my reservation was again pushed to Westminster. It is disingenuous and very misleading to show that equipment is available at a specific location when it is not. As a side note, on a previous rental a couple of weeks ago I heard a customer complaining of a similar issue; showed up to pick up his rental and was told he had to go to another location. I now know exactly what he was complaining about. If I had not clicked on the reservation number, I would have done the same thing (showed up at the wrong location),

Patrick S. 
Évaluation :
5

This was not the original location but I will use this one going forward. When I got to the original location they did not have my reservation which made me later to pick up my stuff.

Joeanna G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles O. 
Évaluation :
5

The imprisonment was in the check in and check out. Awesome . Saves time

joseph M. 
Évaluation :
5

Nothing. I felt like I was provided with red carpet, top-notch service!

michelle E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott f.  |  Premières impressions 
Évaluation :
5

Very helpful personal Greg is very nice person and has excellent working ethics We appreciate it

Roy R.  |  Premières impressions 
Évaluation :
1

This is unbelievable, I called uhaul and reserved a unit big enough for our! 2 bedroom apartment, when we got there the Mamager said we can't rent it here. And I was asked to leave with no reason why. I now have lost everything that was in my apartment

joseph c.  |  Expérience générale 
Évaluation :
5

I am very satisfied and will definitely use Uhaul storage in the future!

vonda b.  |  Expérience générale 
Évaluation :
5

Most helpful customer care by an employee in a really long time! Thank you, daniel for making my decision to use the storages at U-haul instead of somewhere else, so easy!!!

Janna P.  |  Premières impressions 
Évaluation :
5

Dan was absolutely amazing! He helped us at every turn as did Greg! Any questions or concerns we had they were on top of it! I will absolutely go back to this uHaul all the time!

Bonnie Z.  |  Expérience générale 
Évaluation :
5

Dan is awesome. Thank you

TYLER S.  |  Expérience générale 
Évaluation :
1

No one was trained and no one knew what they were doing.

ALEJANDRO L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric b.  |  Expérience générale 
Évaluation :
5

I think Dan manager and all the rest of the employees were above excellent you couldn't ask for better. I definitely would and will recommend this uhaul. Thank you so very much

Gayle C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE R.  |  Expérience générale 
Évaluation :
5

Daniel made uhaul storage easy and was extremely friendly. He always helped me with any questions I had. The place is always super clean. The whole team is extremely reliable. Amazing workers here.

ESMERALDA S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael D.  |  Expérience générale 
Évaluation :
1

When I showed up to move in after reserving my unit the Uhaul team gave my unit away. I called two days before my move-in date to make sure everything was good. I was told by customer service it was all mine and ready. I ended up having to pay $60 a month more for a larger unit I did not need. The manger Dan never followed up and was rude. I would NEVER recommend this place. I'm upset with the service and lack there of

Lindsey P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly C.  |  Expérience générale 
Évaluation :
5

Great everything

James Q.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

consuelo c.  |  Premières impressions 
Évaluation :
5

The manager here goes above expectations to make sure you're satisfied, very helpful and friendly. THANK YOU!

Stephanie R.  |  Expérience générale 
Évaluation :
5

Great customer service makes this location so likeable, the Manager "Dan" he is the best!. Moving? Storage?.... this is the right place

nelsy l.  |  Premières impressions 
Évaluation :
4

Nice friendly service

CHRISTOPHER A.  |  Expérience générale 
Évaluation :
1

Constantly getting accidentally removed off the system without being notified saying I had left the unit when I indeed didn't. Have had this happen 3 times now and they offer a free month every time but the question is why am I getting removed with a reason.

Blanca D.  |  Expérience générale 
Évaluation :
4

La tarjeta de acceso, no funcionó bien.

Maria R.  |  Expérience générale 
Évaluation :
5

Completely satisfied

Stephanie R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE W.  |  Expérience générale 
Évaluation :
1

Took 45 minutes to check in and only one person was working on the weekend. My movers literally moved my whole storage when I was waiting in line for get uhaul. After I returned my uhaul it was another 30/40 minute wait to return equipment and I saw the same people in line when I left. This is a billion dollar company why isn't there a more efficient way to get vehicles. At enterprise rental you literally check in at kiosk and get vehicle within minutes. I was talking to other customers in line and they said this specific uhual only one person is always working. Cashier didn't even do a walk around of the vehicle or look at gas and I just turned in keys/closed out storage unit. When I got the bill I was charged for not filling up and insurance around $85 that I did not ask for. I took pictures of before and after of gas and sent them to uhaul. Uhaul customer service only reimbursed me because I took photos. If i did not take them they probably wouldn't have reversed the charge.

Rochelle T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanca D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bipan S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HEIDI B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen G.  |  Expérience générale 
Évaluation :
5

Merci

TYLER S.  |  Expérience générale 
Évaluation :
2

I would have rated 5 stars, but because it lacked an elevator and I rented a unit on the 2nd floor, having to carry more than 20 containers that were at least 50lb each, made me cancel it right away. I thought there would at least be an elevator to help and make it even more convenient but I was shocked to find there was none. They should have mentioned that there was no elevator before I rented it.

SAMYLANIE G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin M.  |  Premières impressions 
Évaluation :
5

Excellent service

vonda b.  |  Premières impressions 
Évaluation :
4

Staff is great

Howard W.  |  Premières impressions 
Évaluation :
5

It has been a great experience with my storage rental. This facility is a little out of my way but worth it. The entire staff has always been friendly and helpful. I also do all of my Uhaul rentals at this location and refer folks to go to this location because of the service. Keep up the great work and the way that you do business and your servicability.

Leonard T.  |  Expérience générale 
Évaluation :
1

Still waiting on my refund. Moved out on the 6th Saturday and they still charged me for the months rent. I got charged on the 9th but I was moved out on the 6th. No call back or apology or update.

francisco h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanca D.  |  Premières impressions 
Évaluation :
3

No Elevator.

Jaime D.  |  Expérience générale 
Évaluation :
5

On another note I rented a truck and found it was filthy. I was disappointed and didn't feel comfortable that it was sanatized. I was sent to a third party location to pick up the truck. Who's primary business is renting wedding supplies. They wore no masks. Clearly no monitored by UHaul corporation. Very disappointing.

TYLER S.  |  Expérience générale 
Évaluation :
5

We had the best experience dealing with Daniel Desmond. We shipped a couple of U-boxes from Dallas to your location. We came in because the agent in Dallas had promised something that was false. Daniel listened to our complaint and came up with a solution. He turned an unhappy customer into renting a storage unit from your location. He is a great asset to your company. Thank you again Daniel.

anh r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAMILLE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORENA M.  |  Expérience générale 
Évaluation :
5

Dan took all my information and accommodated me as quickly as I could. He met all of my requests and over exceeded my expectations. I am more than completely satisfied with his service and move in experience. Merci.

JANNIE F.  |  Premières impressions 
Évaluation :
2

I emptied my unit clean. It was after office hours so I had to call in to close my account which is what I wanted anyway because of covid. The location never answers the phone and so everytime I called I got transferred to the company hotline. I spoke to several representitives who couldn't make contact with the location itself. Each time they put a note on my account saying what I was requesting and telling them to call me back in an email. They never called. Then I got billed for the next month and tried again. This rude representative said the only way I could close the account is to go down there in person because I had fill out paperwork. That was a lie. If I am at risk of covid I shouldn't have to go in to the location. She said I would be continuously "billed for the rest of my life" if I didn't go down there myself. There was no paperwork to be filled out. Your staff lied to me and wouldn't help me even when I begged for help.

Stephen G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOC B.  |  Expérience générale 
Évaluation :
5

STAFF MEMBER REMEMBERED MY "NAME" (I was impressed) Staff were pleasant and helpful. Staff made my stressful time of relocating, stress free

KAREN M.  |  Expérience générale 
Évaluation :
5

Outstanding!!!

KAREN M.  |  Expérience générale 
Évaluation :
5

Excellent staff members

KAREN M.  |  Expérience générale 
Évaluation :
2

The units aren't maintained well. When I moved in there was a hole in my wall and when I moved out I got charged for it. Not professional if you ask me.

Ezekiel C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clark s.  |  Expérience générale 
Évaluation :
5

Great place friendly staff. Great service

Leonard T.  |  Premières impressions 
Évaluation :
5

This location is a bit further than others but the staff here has always treated me well.

Leonard T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl K.  |  Expérience générale 
Évaluation :
5

Dan is the man!!!! I appreciate you for your hard work to satisfy my needs. My moving experience was much smoother than expected because you were there to help. Uhaul should be proud to have you in their team.! Thank you again for helping me with both my storage and Uhaul rentals "Captain Save A Customer " once again to my rescue. Thanks for being my hero. WhT you do matters!

Salina G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Madeline L.  |  Expérience générale 
Évaluation :
5

Staff went above and beyond to be helpful.

Brigit R.  |  Premières impressions 
Évaluation :
5

Everyone is not only professional but friendly as well. I was there for 3 years and was well. Thank you. Peace&Blessings

jean h.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MARIA DEL ROSARIO M.  |  Expérience générale 
Évaluation :
5

After having a very stressful night where I was told Uhaul did not have a truck for me to rent, although I had a previous reservation, I arrived at the Westminster's storage office the following day to be told I could no longer rent an already reserved storage unit under the same contract. I stood there mouth dropped, with a last minute 1day $332 Dollar Penske Rental truck, driven one way over 50 miles, loaded with every item my disabled mom owned. I was confused about having to pay what looked like close to $300 to rent a storage unit. However, "Captain Save A Customer" came to my Rescue. "Dan Desmond" is my Super Hero!! He swooped in and listened to me vent, heard my story and cleaned up a mess he did NOT create. Dan was patient, friendly, welcoming and got me a smaller perfect size storage under the previous contract. Also, while helping me, Dan went the extra mile to give another customer his own personal bottled water who asked to buy water. "Dan is the Man" and is a major appliance to Uhaul. He helped me trust in Uhaul again. Thank you Dan

Salina G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah T.  |  Premières impressions 
Évaluation :
5

Great team. Dan the manager was helpful and professional.

James M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOC B.  |  Premières impressions 
Évaluation :
5

Thank you so much for all that you have done for me. I always suggest U-Haul storage to my friends and family they've asked where should I get storage? My response is always U-Haul storage.

Stephenie S.  |  Expérience générale 
Évaluation :
1

In 5 years the rental fee for my storage unit increased by 70 %. A complete rip off.

ROD G.  |  Expérience générale 
Évaluation :
5

!

TONY P.  |  Expérience générale 
Évaluation :
5

Daniel Desmond gave us such great service, is very efficient, with an excellent attitude, courteous and positive!

Sally J.  |  Premières impressions 
Évaluation :
1

Everything was perfect but the staff, waited one hour to get the storage and waited 20 minutes to submit the key.

Mohebullah K.  |  Expérience générale 
Évaluation :
4

Would use this facility again if needed

CHERYL M.  |  Expérience générale 
Évaluation :
5

UHaul of Westminster made it easy to rent and kept my things safe. Check out was simple. The facility was always clean and secure and the staff was helpful. I would rent here again.

Laura R.  |  Expérience générale 
Évaluation :
5

The manager was very professional and showed me all my options when it came time to make my decision I made it with ease thank you Dan and the rest of the uhaul team in Westminster.A+

Jeremy M.  |  Premières impressions 
Évaluation :
1

Horrible customer service! Service people never pick up the phone. Long lines.

roman f.  |  Expérience générale 
Évaluation :
5

Lil under staffed but all went well very happy with da truck I had!

adam f.  |  Premières impressions 
Évaluation :
5

Everyone was very nice and helpful.

anayah w.  |  Premières impressions 
Évaluation :
5

Friendly customer service

TRACEE S.  |  Expérience générale 
Évaluation :
1

The new management is the reason for me departing this facility. She was rude from day one. She lied, she didcriminated again my black friend with racist remarks and also with me because I am disable

Dennis R.  |  Expérience générale 
Évaluation :
5

I will rent again Thanks

Carlos R.  |  Expérience générale 
Évaluation :
5

My only complaint is the stairs, great service here and accommodating..

PATRICIA LYNN B.  |  Expérience générale 
Évaluation :
5

This place is great.

thuy p.  |  Expérience générale 
Évaluation :
5

Glad to be done with the expense.

michael b.  |  Expérience générale 
Évaluation :
3

The moving of the box as it was dropped broke my only thing I didnt want damaged! 75in tv!! Took me 2 years to biy this and now its trashed. Thanks to the fort driver that didnt seem to care about

Zachary K.  |  Expérience générale 
Évaluation :
4

The young men running this location do an exceptional job. They are patience, efficient, helpful and professional with a smile. I strongly recommend THIS LOCATION!

CATHI S.  |  Réservation 
Évaluation :
5

Pablo, Erik, Melvin, Mike, and Marc are all working above/beyond what they should do. Always professional, friendly, and helpful. Down to earth AND I've seen some incredible patience with rude people!

MARC S.  |  Expérience générale 
Évaluation :
4

Unit was well maintained.

GABRIEL S.  |  Expérience générale 
Évaluation :
5

In over a year of usage I never had a bad experience. Great service!

Patricia F.  |  Expérience générale 
Évaluation :
1

I don't even have items in storage with this location, yet they bill me and put liens on imaginary storage units. U-HAUL IS A FRACTURED BUSINESS. By far, the worst storage experience in 57 years.

Frank G.  |  Expérience générale 
Évaluation :
4

This place and staff are all first rate. My belongings were covered in rat droppings after I moved out. But I understand it's probably an ongoing issue and noticed the traps when I moved in. Thank you

Adrian S.  |  Expérience générale 
Évaluation :
5

Great service!

IVAN J.  |  Expérience générale 
Évaluation :
4

it was a great experience

trinh n.  |  Expérience générale 
Évaluation :
5

great!

debbie p.  |  Expérience générale 
Évaluation :
5

Mike the manager was so helpful and polite. He did a Great job.

Robert I.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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