I. Spite of signage saying there was an elevator, there was none. After asking for a refund, k have been waiting since April 30th for any action. This manager was not even on site when we arrived. He came speeding in a car right before we were about to leave, walked right by us, and entered the building, then finally called us back. Poor experience overall. Dan said he would refund my rental and take care of this with an email to confirm. So far I’ve had to call various numbers at least 4 times to finally get a refund, which I still do not see in my account. Do better.
Annette B | Overall ExperienceSelf Storage Units in Westminster, CA, 92683
U-Haul Moving & Storage de Westminster
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Buena Park Self Storage LLC
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Great experience at this location. The staff was always helpful and the manager is top tier. I would definitely use this location again. Thank You. Robert Jackson
Robert J | Overall ExperienceHi, Sometimes the doors don’t work even after checking in and out. It wasn’t even after hours. Luckily someone saw me outside and let me in. It would also happen when trying to exit. I’d have to try different doors. I missed my check out date because of this a couple times I couldn’t get in to take out my stuff. Now I have to pay for an extra month and the storage is empty. Please look into this matter so other people don’t get stuck inside or outside.
Anabel B | Overall ExperienceOne more very important thing, Dan Desmond, the General Manager is always there working hard to make sure things are operating in tip top shape. He makes sure his team operates efficiently and respectfully. This place was one of the best places I have ever had storage at. With a leader as awesome as Don there, all things operate like a well oiled machine. Great service from a great team, it was a great experience, fully recommended. I was there for many years.
Bruce M | Overall ExperienceMy willingness to recommend you and your first anyone there is 300%
Timothy G | First Impressionsthe best U-hual experience I ever had in my life and Ive dealt with u-hual from Michigan to California being a Michigan native. Theses guys at Westminister are good at their job good guys and pleasant to engage with. Id go out of my way an hour (maybe not an hour but about 20 mins) to deal with this location over any other.
Jaquece A | Overall ExperienceJust can't get a better U-Haul center. Their service has no equal. I highly recommend this U-haul location.
apu g | First ImpressionsGreat
Jose M | First ImpressionsNobody called me when you said you were a day before my move. Then I get a phone call from a representative telling me I need to take my truck to a different location because the place I reserved is now too full.. then I get there and the guy is nothing but rude and no personality.
CODY S | Overall ExperienceThe manager is very helpful and lend a helping hand anytime. He is great
Corazon P | Overall ExperienceDan was extremely helpful. I’ll be storing my stuff here for quite a while.
Kern B | First ImpressionsThank you for letting me rent a unit again. I'll be back next time. You guys are the best. Gina West Did I get a confirmation that I was out of my unit and all was good?
Gina W | Overall ExperienceDan was very helpful. Nice location and storage was super clean.
Lynn Y | Overall ExperienceNick is a terrific employee. Thank you Nick and staff for your awesome customer service and great attitude!
Rose M | First Impressions#1. A+++++++++++++++++++++
Kevin D | Overall ExperienceThe provided pin code wasn’t work, so i had to call Dan. Even it was 10pm he can help me and provided temporary pin code to open the gates. All the rest went fine. Thanks!
Aleksandr Z | Online Move In