Évaluations des clients U-Haul Moving & Storage of Westside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Westside

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Rosemary O. le

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Le client n'a pas laissé de commentaire.

talal A. le

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Le client n'a pas laissé de commentaire.

yadira A. le

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Le client n'a pas laissé de commentaire.

Luis S. le

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Le client n'a pas laissé de commentaire.

Shontel L. le

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Le client n'a pas laissé de commentaire.

Sansaree B. le

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Nothing you guys rock

Terrell T. le

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Le client n'a pas laissé de commentaire.

Nakia H. le

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Double check my payment to payments both different

Larry H. le

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1. Learn a thing or two from car rental companies. We should not have to wait in line for more than half an hour just to be waited on. Your employee was very good, very professional, very understanding. Understaffing is not her fault, it is the company's fault. 2. It is utterly absurd to tell a customer they have to return a truck with a quarter tank of gas, and then have to donate anything above that. That might work on a tank that's, say, 3/4 full, but not a quarter of a tank, because that means you have to keep stopping to add a little more gas at a time just to keep it from going over a quarter tank and having to donate gas to U-Haul. This is a goofy thing and it, alone, is why I won't be using U-Haul again.

Scott R. le

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Le client n'a pas laissé de commentaire.

Valencia G. le

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Nothing keep up good service

Terrance L. le

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When I came to drop off my Truck the Associate that was there working parking the truck was Very Rude and Unprofessional to Me as a Customer

Angel B. le

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Le client n'a pas laissé de commentaire.

John B. le

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Service clerk Aiesha Carey is untrained to do role. She had to get help Friday from coworker to complete pickup. She was also only clerk working at drop off and had to call coworker on phone to give customer before me a simple refund. Nice gal needs training.

Oscar M. le

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Bad customer service, got my info wrong two times! They delayed the delivery on the rental equipment for more than an hour ! No good!

Bridgette C. le

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Le client n'a pas laissé de commentaire.

Patricia C. le

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Le client n'a pas laissé de commentaire.

Frances R. le

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Le client n'a pas laissé de commentaire.

richard M. le

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Le client n'a pas laissé de commentaire.

Geraldine M. le

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Customer service is awesome at this facility. I will definitely use them again if needed.

John F. le

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There was such a long wait and customers were very frustrated at the lack of people behind the front desk, but the young lady behind the counter was simply amazing! She conducted her position with such poise even as she was yelled at. She worked with 3 customers at a time in order to be more efficient and was so polite during the whole ordeal. It was clear she is very proficient at her job (even when she was doing it all on her own in front). You have great staff, I would just recommend having more staff at the end of the month when everyone is moving.

Lauren T. le

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The return process was much simpler than expected.

Ruby A. le

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Every thing was fine the lady was very helpful and nice

Shirley P. le

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Have your sales person to tell the customer the best price.

Tony C. le

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The rental truck was extremely poor, was a gas gussler and made a lot of noise at stop points.

Audel G. le

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Le client n'a pas laissé de commentaire.

Saul V. le

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The original place that was giving to me was not even a u haul dealer and had me delayed on my trip customers service helped by giving me another location but when I went to the 2nd location they were closed and the online drop off was not working for me

Reba M. le

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I can’t recall the woman’s name that was in the store working but she was multitasking and getting things done in a timely fashion, if she gets some help that would be nice other than that I don’t see where no changes should be made

Nancy L. le

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Excellent pick up site

Adriana A. le

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Le client n'a pas laissé de commentaire.

Eduardo M. le

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No complains it was a great

Whykisha J. le

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Waiting in line to long to get my truck. There was only one person who was doing check ins. She had her son there at work with her.

Marshall S. le

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Keep doing what you did for me.

dewitt J. le

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Not be rude to customers if you have a attitude dont take it out on others.

Justin K. le

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This experience really showed me the importance of how you need to verify, and not rely on anyone, make sure all paperwork is accurate.Go through The hell of checking the cab, and mileage, check that all doors close properly, check for damages... etc

jesse d. le

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They just need more people on shift that all besides that everything was great.

Juanette A. le

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N/A

Oleg P. le

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Le client n'a pas laissé de commentaire.

adrian n. le

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I moved out on August ninth not the twentyfirst it is on camera.The manager saw me moving out that Friday, But she still charged me for the month of August. I rented two units and I moved out of both

merari Z. le

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The manager and employees have great customer service but this storage has a rat infestation that is beyond their control so needs a lot of help I would rent a truck there but not a storage unit....

Cresandre D. le

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Will rent here again very professional 👍🏾