Le client n'a pas laissé de commentaire.Jalil E.
Customer Reviews for U-Haul Moving & Storage of Westside
Pour nous contacter
Chicago, IL 60639
(Between North Ave & Grand Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam - dim : 7h am à 7h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The sign read stay in your vehicle when returning and someone will be out. I waited for a while and decided to just walk in. They had 2 very long winded customers so they were not able to come out. Maybe having an extra associate available.... other than that everything was great.FAITH H.
Poot customer service and according to Andres the Silverado only gives 5 miles per gallon. Spent a fortune on refueling for 9 miles.Rene Q.
Horrible The equipment is dirty upon completion of my rental I charged an additional $10 For fuel when I returned with the colorectal amount of fuel. Horrible experience luckily I called customer service They were able to resolve my issue.EDWARD C.
This was my first time ever renting a truck I was satisfied with the serviceTHENTHER L.
Le client n'a pas laissé de commentaire.CARMELO D.
Very excellent service. All the staff is very helpful and knowledgeable. General manager Jackie was very nice to me and gave me a very good customer service. She was very courteous. She has all the qualities for a general manager. I was very happy with my visit and the service received. Thank you Jackie and your staff.NILUK MADUSHANKA P. | Expérience générale
Todo esta perfecto El.personal.Un Amor Muy amigablesJAHAIRA D.
I'm happy to Recomend people to this locationNORMA A.
Le client n'a pas laissé de commentaire.ERWIN H.
Le client n'a pas laissé de commentaire.ENRIQUE D.
The truck I rented was horrible. I am going to contact someone about it. It was heavily damaged and while driving I realized a headlight was out which was very dangerous. The transmission felt and sounded bad; jumped gears while driving and the brakes were poorly maintained. This vehicle is unsafe and should be taken off the road.KEVIN K.
I stop coming to the location because of the rude manager. I am so glad he was fired. The service today was good.Angela R.
When I got the U-Haul back home we opened it and it was full of some else stuff and smell very bad had to clean it up and throw everything out forget about trying to contact someone they will not answerraymond B.
Please service your trucks they burn way too much gas to fast as well as tiresTANYA G.
Thank you very much to all. Excellent service à la clientèle.BERLING G.
Le client n'a pas laissé de commentaire.JULISSA C.
Le client n'a pas laissé de commentaire.HERIBERTO C.
Le client n'a pas laissé de commentaire.LARRY P.
Everything thing went great! Staff was great the manager Jackie Jimenez and the staff were very professional and kind . I personally loved the atmosphere will definitely go back when I am in need of there services. I moved my granddaughter to Fort Wayne Indiana everything went great. Thank you all!DIANE B.
Le client n'a pas laissé de commentaire.EDTHAN M.
Le client n'a pas laissé de commentaire.SHONTEL L.
Great customer service!Adrian H.
Nothing you are the bestAKPE G.
Le client n'a pas laissé de commentaire.ANTOINE W.
This drop off location was 40 minutes from my original drop off location. I had to drive 40 minutes there to drop off the truck and then 40 minutes back to my destinations. That is just plain awful and poor poor poor service. I will definitely consider using another service besides U-Haul in the future.Andrew P.
Le client n'a pas laissé de commentaire.CARMEN R.
This location scams peopleSheri J.
One of the taillights were outGARLEN A.
The truck was wedged between 2 trucks, I had to get in passengers side. There was damage everywhere on truck that had not been noted. I had the porter yelling at me move as was trying to document it during online check in process so I was not held liable. I went back in to clerk and she just said take a pic. Truck was filthy inside tooSALLY H.
The only thing to critique would be the willingness of the team to direct me to the vehicle I was renting. I just received vague directions that ended up not being super accurate so I was looking around for a while for the truck. Other than that things went smoothly and worked out great.EMILY S.
Le client n'a pas laissé de commentaire.JOSHUA C.
Le client n'a pas laissé de commentaire.JUAN N.
Le client n'a pas laissé de commentaire.ELIAS Z.
Le client n'a pas laissé de commentaire.Carolyn M.
Le client n'a pas laissé de commentaire.Javier Q.
Le client n'a pas laissé de commentaire.ANTOINE M.
You always have nice serviceRENE P.
No recommended improvements. I always have a great customer service experience at the 1700 N Cicero location. Even on the rare previous occasion when I have had an issue before leaving the lot (low air in tire), it was addressed immediately. Fir this current rental, I was given one of the newer model cargo Vans. I enjoyed driving it. Perhaps the entire fleet of cargo Vans at this location could be updated in 2022. Again, no complaints. Just compliments for the EXCELLENT customer service provided by the U-Haul team at 1700 N Cicero. I will definitely rent from this location again and recommend it to others.DARLENE H.
I really enjoyed driving that VAN. I felt so nice, it had powered locks, powered windows, back-up guidance. it was awesome. Thank you Uhaul for great customer service.Blynda J.
Le client n'a pas laissé de commentaire.NATHAN C.
Le client n'a pas laissé de commentaire.QUAINETA P.
Tidwell, the associate could be much more professional. His speech was slang, inaudible, and short in explanationMARCUS M.
Thank you for truck that took care of my need.MYRNA M.
You have great serviceRENE P.
Le client n'a pas laissé de commentaire.JONATHAN Q.
Le client n'a pas laissé de commentaire.FREDERICA W.
Le client n'a pas laissé de commentaire.ALFRED D.
Le client n'a pas laissé de commentaire.RAYMON N. | Premières impressions
The storage facility was fine, but when I leased the unit the woman set me up for autopay only to find out after I received a late payment notice that it had not been setup. I setup autopay myself after that, and had no further issues. Attempts to reach the manager by phone and email were both ignored, so I wasn't able to get an explanation of what happened or get a refund on the late payments fee.stephanie p. | Expérience générale
The representatives working at this location were very professional and worked well with customers that I've witnessed.THERESA M.
Le client n'a pas laissé de commentaire.Rodney S.
Le client n'a pas laissé de commentaire.JOHNNY F.
Le client n'a pas laissé de commentaire.DEANTJUAN W.
Devise a better way to obtain customer's driver license without rep having to use personal or company cellphone. With the high rate of identity theft this would prevent customer anxiety and possible legal issues.Ferrari D.
You don't have to do nothing really you always give customers the best service all timeRENE P.
Le client n'a pas laissé de commentaire.ANNIE J.
Le client n'a pas laissé de commentaire.JAMES B.
The U-Haul was clean but in bad shape the door wouldn't close well wasn't safe to drive but we didn't notice till we were headed back. Then the truck door jammed and wouldn't close at all for the ride back to U-Haul. We had to drive with the back door open lucky we were done with the truck and it was empty. The service was quick and good so I would try them again but the trucks need to be checked for safety and repairs.AUDREY A.
Just a lil bit of mice droppings but overall ok for the years I had itTALONDA S. | Expérience générale
The very first thing that comes to mind is how rude the manager was! He was very unprofessional and sarcastic, I feel that if a customer walks into any business they should be welcomed because they are there to buy something from your store or rent something he made us feel like if we were a bother to him! He also did a bad job of explaining the situation and he didn't plug in to car dolly harness right. Over the last 15 years we have rented trucks and equipment and storage facilities from different locations throughout the United States and this one is the one that will make us not come back. He should be retrained or removed as a manager!!ZULMA C.
Le client n'a pas laissé de commentaire.Brett M.
Le client n'a pas laissé de commentaire.FRANCISCO H.
Le client n'a pas laissé de commentaire.Raymond B.
Le client n'a pas laissé de commentaire.MIGUEL D.
We dropped the truck off and no one came out to check it out. We took a picture of the dash so they could see the fuel was full and the mileage. They took that down and then never even gave us a signed receipt. The receipt that was emailed didn't have anyone's signature. I didn't feel confident about the drop off.PATRICK W.
The representative was extremely friendly, knowledgeable and professional!!! I plan to use them fir future rentals as well!!!SHIRLEY E.
Le client n'a pas laissé de commentaire.ELOISE C.
Great service! Thanks so much for making our move smooth as eggs! :DLiliana R.
Take care and fix your trucksKONSTANTIN P.
Le client n'a pas laissé de commentaire.KIMETHRA W.
Le client n'a pas laissé de commentaire.RONALD L.
Mananger Tremell is the worst at customer service as he yells at his patrons and is just unprofessionall On all levels had to have roadside assistance come and a whole bunch of crap .. thanks for nothingTANYA C.
Le client n'a pas laissé de commentaire.GEORGE W.
Next time have equipment ready for customer and test before arrive.Customer shouldn't have to do job for company too much walking back and forthCHARISMA G.
Le client n'a pas laissé de commentaire.JOHNNY T.
The attend was very helpful and polite.CARL R.
Always friendly serviceCHRYSTAL K.
Ryan was very friendly, and it took less than 5 minutes to pick up the truck.RYAN M.
The mileage was off by 10 miles at pick up and I was over charged by 7 miles at drop off. Very deceptive practices.SHUNEKA V.
Le client n'a pas laissé de commentaire.LINDA R.
Le client n'a pas laissé de commentaire.FREDERICA W.
Le client n'a pas laissé de commentaire.GLEN M.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.ALFREDO A.
If a vehicle is reserved it should be Available at time of pick up.MAYRA A.
Le client n'a pas laissé de commentaire.JASHAE C.
Keep up the good work keep up the good workWILLIAM M.
The truck that I got had less than a quarter tank of gas. I only made half a trip before having to stop for gas. Perhaps the previous person didn't fill it as they should have or it wasn't seen when it was checked in. It was inconvenient in loosing time.Sergio G.
Le client n'a pas laissé de commentaire.MESSAN A.
Excellent service à la clientèleJemesha H.
Please verify the millage because was less 10 miles. Please send a receipt. thank you!FRANCISCA M.
Le client n'a pas laissé de commentaire.SARA V.
Le client n'a pas laissé de commentaire.BRYAN R.
I like the service that I received. I was in and out in about 15 minutes .The young lady that took care of me was very well spoken and helpful to all my questions.PATRICIA F.
I think that every time I go to this Uhaul, I have been treated well. I would recommend this store to everyone. They're GREEEEAT!Blynda J.
The representative took too long I dont think he knew what he was doing I was the only customer at the time and he took a hour just to ring me upOTIS H.
Very good nice peopleMARIA V.
Le client n'a pas laissé de commentaire.RAVEN J.
I love there serviceGEORGINA R.
Le client n'a pas laissé de commentaire.TONY G.
Everything is okay. Only thing is some times no trc like 15" Otherwise Everything is okay and we have good satisfaction with the Uhaul representatives.MESSAN A.
Le client n'a pas laissé de commentaire.Valerie C. | Premières impressions
Le client n'a pas laissé de commentaire.conway w. | Premières impressions
Just Great people!jewel r. | Premières impressions
Le client n'a pas laissé de commentaire.eva j. | Premières impressions
UHaul is very convenient and in the area I Am pleased to do business with your company And Yes I will Recommend the company to my family and friends Thank Youdiane l. | Premières impressions
The staff was courteousBarbara J. | Premières impressions
Le client n'a pas laissé de commentaire.loren m. | Premières impressions
Very pleasant customer service.Yerinita C. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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