Évaluations des clients U-Haul Moving & Storage of Whitehall

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Whitehall

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Leonard H. le

Évaluation :

I told the check in person that the steering was loose. Otherwise the calculation sheet for how much fuel it takes to move the gauge was off by a factor of 2.

Beverly W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gloria B. le

Évaluation :

Where the customer service rep was pleasant and went over every little cranny detail that needed to be discussed also explained in detail anything that you see that is marked as a X on the truck U-Haul already familiar with it already know about it

Michael H. le

Évaluation :

Everything went well but for one tiny item: the team could not locate a bit of grease for my new hitch ball. Otherwise smooth sailing all the way, and Dan was great!

Felicia J. le

Évaluation :

They left my Dolly off my truck and I had to come back and get it in my personal car to avoid the milage. So that's was that

laura b. le

Évaluation :

Very friendly ataff! Fast and efficient. Truck was clean and new! Thank you very much

adriene h. le

Évaluation :

I loved using them and if i need to I will do it again. They where so nice and friendly with no issues or drama.😄

Lorraine d. le

Évaluation :

Dont know im satisfied .

Karen B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carl P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeremy A. le

Évaluation :

Everything was great. The staff worked quickly and efficiently to get me going and when dropping the truck off. They really seem to be on top of their game.

Gerald K. le

Évaluation :

This was the worst experience I have ever had, *my reservation was changed from one location to another for a completely different day and time *the only notice I had on the change was a email, that said conformation with a different day, time and location *the email didn't say there was a change AT ALL *when I called to see what happened I was not treated properly *I was transferred AT least 6 times to a automated number that was closed *when I was Finally transferred to someone else who was supposed to be in my area I explained the location was too far she booked me for another location and sent an email and she transferred me to the same number that was close horrible service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

James S. le

Évaluation :

, great service

Teri M. le

Évaluation :

This was my first time using uhaul and renting there Cargo van. The online site was frustrating so I just walk in the next day after calling to see if they had a van to rent. They did service was good and if I ever have to move I will be using there services again. Thanks.

SCOTT B. le

Évaluation :

the manager Rick, is such a great man, very helpful

Roberto S. le

Évaluation :

Everything was great

nebiat a. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Fred W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Katie M. le

Évaluation :

Not the friendliest staff.

Mithchell H. le

Évaluation :

Le client n'a pas laissé de commentaire.

sherryl m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary S. le

Évaluation :

Nothing very good facility,very courteous & professional staff that are really willing to help their customers.

Mary L. le

Évaluation :

The process was fast and easy the truck was ready

Quincella H. le

Évaluation :

Everyone was courteous and made sure I was satisfied. The instructions were clear and concise. I will continue to patronize this establishment in the future.

Mogos H. le

Évaluation :

Nice manager.

robin c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Frank D. le

Évaluation :

Le client n'a pas laissé de commentaire.

pamela j. le

Évaluation :

I didn't receive the size truck requested. I reserved the 2 bedroom truck well in advance. I had to pay for several trips because of the size. I'll never use your service again!

darrell p. le

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy W. le

Évaluation :

Thank for renting us a brand new truck and a tow dolly with new tires. The trip across the country went off without a problem.

Nicole H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alphonso M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Katie S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tina Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lissa H. le

Évaluation :

The in-store experience was smooth. It was tedious setting up the account online.

Rochelle C. le

Évaluation :

Keep doing what you’re doing. You all were very kind, considerate and efficient. Thanks for helping me with a very smooth move :)

Dwayne E. le

Évaluation :

Nothing. Mr. Moody and the staff went above and beyond to help me.

calvin h. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer B. le

Évaluation :

Excellent experience!

Helen H. le

Évaluation :

The whole experience was a nightmare. This was the third haul place we were sent to. They tried to charge us another day. We had to pay for extra mileage to and from this location. The other two locations would have been closer to our home. If we can help it we will never use uhaul again and we will never recommend it to anyone

Marcos C. le

Évaluation :

Le client n'a pas laissé de commentaire.

darlene s. le

Évaluation :

Do NOT rent trucks OVERNIGHT and tell customers their are locks to secure your home and valuables and let me load it and pay movers hence finding out the LOCK doesn’t work at 4 am ! Making me unload a twenty ft truck and having to pay an extra day and reload and cost that I should NOT have been charged for due to faulty lock and chain! Not even so much as a phone call or reimbursement! Here I am needing another truck and another storage! No way will I use this company when you care NOTHING about me ! All you care is that I pay due to YOUR companies faulty lock and chain! This cost me double to hire movers to unload what they loaded and load again! I was NOT leaving my entire house in an unlocked vehicle overnight! Thanks for the horrible feedback and customer appreciation!!!!!

Joshua N. le

Évaluation :

It was a disaster trying to get what I requested, was on hold with customer service for more then an hour and finally got taken care of. Was told that the $50 guarantee fee would be taken off it was not smh if I can avoid this company next time I will

Tammy D. le

Évaluation :

Le client n'a pas laissé de commentaire.

abu t. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gerald S. le

Évaluation :

Go straight to THIS location and AVOID George's furniture as a pick up location!! What a WASTE of time that was!!

Joshua K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laura M. le

Évaluation :

Le client n'a pas laissé de commentaire.

LACHANDRA S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robyn H. le

Évaluation :

Everything was great. I’ve used this location in the past and will use them in the future.

eric z. le

Évaluation :

Computer issues made the rental time very long. Staff was friendly and professional.

keishawn G. le

Évaluation :

Kym was very respectable and went the extra mile to make are I got the truck that I needed. Keep doing what you’re doing

Adikaarin D. le

Évaluation :

The bad manager he is not know how to work with the costmeir and he will need to know to to treatment the costmeir so I will advise to you to remove this manager and his staff very rude and disrespectful so I m suggest to remove those staff

Tashea C. le

Évaluation :

Le client n'a pas laissé de commentaire.

neal s. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary p. le

Évaluation :

Le client n'a pas laissé de commentaire.

toni b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Debbie C. le

Évaluation :

Le client n'a pas laissé de commentaire.

COOKIE S. le

Évaluation :

Le client n'a pas laissé de commentaire.

JULIAN E. le

Évaluation :

Great crew , and well stocked

kevin P. le

Évaluation :

Le client n'a pas laissé de commentaire.

DIONNA W. le

Évaluation :

fix computers the system kept shutting down wile i waited to receive my truck

Beverly P. le

Évaluation :

Truck wasn't in tiptop shape but it did the job. The agents were very helpful & patient. Great customer service experience

TEDRO M. le

Évaluation :

they were fast and helpful

Stephanie B. le

Évaluation :

The computers were acting up

NATASHA R. le

Évaluation :

none

Ricardo M. le

Évaluation :

Le client n'a pas laissé de commentaire.

EVELYN R. le

Évaluation :

Le client n'a pas laissé de commentaire.

LAVERNE M. le

Évaluation :

if i ever need a uhaul again i am back to uhaul on main st in whitehall. Great customer service.

Sean L. le

Évaluation :

1975 Cleveland ave columbus oh should not be a pick up location, very unsafe. I made internet reservations in a westerville oh, my reservations were changed to a location in the ghetto. I could not pick up trailer at this location, 3 hours later I had a trailer...with a flat tire???

eric d. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin B. le

Évaluation :

Lot organization

john d. le

Évaluation :

All staff members are very helpful

Sonia M. le

Évaluation :

I reserved a truck 1 week in advanced and when it came to pick up the truck was not available since supposedly the person that rented it did not return it when it was supposed so had to spend more time than expected doing more trips in our cars and at the end needed to rent a trailer to finish moving not what I plan

Thelma S. le

Évaluation :

N/A

Tina M. le

Évaluation :

Le client n'a pas laissé de commentaire.

JONATHAN B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Neil L. le

Évaluation :

Very nice people!

Sheri N. le

Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY S. le

Évaluation :

The team made my move really easy. The truck was ready when I arrived and I had a very short wait before I was on my way. The return the next day took less than 5 minutes. Everyone was very efficient and customer friendly. They took the stress out of my move. Have recommended this same location to my stepsister for her move. I definitely will return when I needed another truck. Jeff S.

Ariel H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher B. le

Évaluation :

The only problem we experienced was with the return, poor cell service or web function… Took 25 minutes to return via the website, U-Haul.com.

Marcos C. le

Évaluation :

Le client n'a pas laissé de commentaire.

WHAYT W. le

Évaluation :

We put reservations in at Morse rd location they were slow and unprofessional we had to go Main Street location they helped us and were very professional THANK YOU U-HAUL MAIN will be back

Samantha A. le

Évaluation :

A lot of problems to get the truck

Sonia H. le

Évaluation :

Nothing! Everything was quick and easy. I reserved through the internet. The employees were very nice and helpful! Moving is never fun, but the staff made it more pleasant. THANKS

ERIC P. le

Évaluation :

Great location.

marianne l. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marlena S. le

Évaluation :

People was friendly and knowledgeable about the products. They assisted me and got me in and out in a timely manner.

Takisha J. le

Évaluation :

Le client n'a pas laissé de commentaire.

ruben b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tracey S. le

Évaluation :

Customer service was horrible (Phone). Not the location service but the phone service

michael b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laura S. le

Évaluation :

I used the on line reservation process and it was very easy. The staff were very efficient and helpful. When I need to rent again it will be with U-Haul

LAKE D j. le

Évaluation :

Very helpful, thorough, knowledgeable and friendly. I’ve never had a bad experience at this UHAUL facility.

marianne l. le

Évaluation :

Fast, friendly and reliable service. Thanks! ML

Jonathan H. le

Évaluation :

Poor customer service, upon arrival, an older gentleman walked away as I entered and told me that someone would be with me in a moment. After a moment or two, another young lady came in and expressed how busy they were. Truck was very dirty; had to clean the windshield, side windows and all four side mirrors myself.

Anita P. le

Évaluation :

It was great service

Cody C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jonathan C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kosmere h. le

Évaluation :

Le client n'a pas laissé de commentaire.

richard g. le

Évaluation :

The staff made you feel welcome. They were patient in answering questions and explaining details.

marko g. le

Évaluation :

Le client n'a pas laissé de commentaire.

Deborah M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Leonardo C. le

Évaluation :

Thanks for being open on Sunday

Nicholas E. le

Évaluation :

Le client n'a pas laissé de commentaire.

KATHY M. le

Évaluation :

I have rented from here several times and have never had a prob. Always very professional and polite.

Jonathan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

BRITTNEY C. le

Évaluation :

Le client n'a pas laissé de commentaire.

richard s. le

Évaluation :

Le client n'a pas laissé de commentaire.

Oscar B. le

Évaluation :

Le client n'a pas laissé de commentaire.

angel c. le

Évaluation :

Le client n'a pas laissé de commentaire.

jacqueline g. le

Évaluation :

They took very good care of me.

Tana H. le

Évaluation :

The truck needed to be overall fixed. Brakes and tire tread wasn’t the best.

Antonette H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly J. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARTIN T. le

Évaluation :

Le client n'a pas laissé de commentaire.

IBTEHAJ A. le

Évaluation :

Le client n'a pas laissé de commentaire.

James C. le

Évaluation :

Awesome, excellent staff.

Kelvin N. le

Évaluation :

Easiest U-hual return I've had in a while.

emma j. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melinda B. le

Évaluation :

Le client n'a pas laissé de commentaire.

brianna b. le

Évaluation :

The check in app.was a joke. Loaded super slow, wouldnt attach the required images, required multiples trips back and forth to van for images. Took over 25 mo mmhmmm ites until we gave up and just left the truck

Mark S. le

Évaluation :

Le client n'a pas laissé de commentaire.

AARON H. le

Évaluation :

Everything was great! Rick was super cool and even added to a lock to the back for me. I use this location often because the team is always kind and accommodating to my specific needs.

James M. le

Évaluation :

Le client n'a pas laissé de commentaire.

christopher f. le

Évaluation :

Everything was great!! Thank you!!

Ervin D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tia O. le

Évaluation :

nothing my service was quick and perfect

Reginald B. le

Évaluation :

The proper renting for the right hauling better communication

CaROLYN A. le

Évaluation :

Nothing, awesome customer service??

FREDERICK H Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gerald E. le

Évaluation :

Le client n'a pas laissé de commentaire.

STUART Z. le

Évaluation :

GREAT JOB.

DASHAWN M. le

Évaluation :

Under staffed not friendly not well trained

LAURA V. le

Évaluation :

Fabulous service and NO issues on my load in Columbus. The staff at Main street were super helpful and accommodating. I wish I could say the same for the delivery in AZ.

yvonne f. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ebony T. le

Évaluation :

The online process was easy but the location was not prepared

ralonda c. le

Évaluation :

Le client n'a pas laissé de commentaire.

priscilla w. le

Évaluation :

Le client n'a pas laissé de commentaire.

PATRICIA H. le

Évaluation :

I have been at location twice, both times on Sunday morning what should have taken me 10-25 min took over a half an hour to an hour each time from picking up truck to returning. That delay there of course delayed my move and ate up my day. The gentleman and you g lady checking me in and out were great with their customer but not even help isnt their fault

russel d. le

Évaluation :

Very satisfied with return

Maurice M. le

Évaluation :

I was in and out in a matter of minutes. Staff was very professional as always. Very inexpensive. I be back Tuesday to get another truck to finish my move

Tanika W. le

Évaluation :

The vehicle I was in- the driver door wouldn't open with the key and the door didn't close properly so I could hear the cars outside.

latoya h. le

Évaluation :

everything was perfect

Nicole C. le

Évaluation :

Great customer service

James B. le

Évaluation :

The people were so kind and helpful. I have a non profit and we do a lot of furniture picks ups through out Ohio to donate to the under served members of our community and the trucks we were getting from another company were dirty and poorly maintained. We will be using U haul from now on. I appreciate good service.

Sharion F. le

Évaluation :

Not a thing! Great customer service and reasonable rates. This is my "go to" Uhaul!

Carla S. le

Évaluation :

The truck was ready and I was in and out in no time. The staff were helpful and assisted with boxes.

ROBERT H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Valerie S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donna S. le

Évaluation :

Everything was carefully explained and the process was very quick.

NGai S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Earlene P. le

Évaluation :

I had a pleasant experience with the u-haul at Main and Barnett Rd. I have dealt with them many times and I have always been pleased.

rhonda j. le

Évaluation :

I'm happy that we have a place like your for my need to put my things in so I could get my apartment.

marquisha r. le

Évaluation :

I really thank god for people like them everyday.

Renee F. le

Évaluation :

There was a rodent issue. I brought it to their attention but nothing was done about it. Other than that it was convenient.

Scott S. le

Évaluation :

The staff was professional, courteous, and always helpful. The facilities were always clean.

James W. le

Évaluation :

Very easy to work with.

RERCONICA M. le

Évaluation :

Very nice

Roshelle J. le

Évaluation :

I was overcharged for several months rental. The rep would quote one price but my debit card would be charged $20 to $60 more. When I asked about the higher charge, the manager even blamed my bank

Pamela H. le

Évaluation :

All services were MAGNIFICENT!!!

steven p. le

Évaluation :

The staff were very helpful, and the facility was well maintained.

DonNeesha V. le

Évaluation :

Terrible customer service. I was given the run around for two days and nothing was done about it.

James W. le

Évaluation :

Everyone was very helpful. It was very easy to rent a storage space.

dawn s. le

Évaluation :

The manager Rick was eager to please. In fact, everyone that works at this location is always so helpful and nice. Thank you for making my change so easy.

MELODY C. le

Évaluation :

Excellent service.

THADDIUS B. le

Évaluation :

Quick and easy service, they were great. Go there but reserve in advance for your great service

william s. le

Évaluation :

While this facility was great, my overall experience using the U-Box system had numerous significant problems - I even was left on hold for 30 min on your customer service line without any answer.

Thelma B. le

Évaluation :

Thank you

tannadia s. le

Évaluation :

I love them and I would recommend them to all of my friends especially Rick I love you Rick!!!!😁😁😁 Thank y'all

cheryl O. le

Évaluation :

I love this place.

Denise B. le

Évaluation :

Never again.

darrell S. le

Évaluation :

Great and easy to use.