Le client n'a pas laissé de commentaire.KEVIN MARK H.
Customer Reviews for U-Haul Moving & Storage of Whitney Ranch
Pour nous contacter
Henderson, NV 89011
(I-95 & Russell Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Picking up and drooping off went very quickly. Friendly service.John C.
Le client n'a pas laissé de commentaire.Lonnie C.
Le client n'a pas laissé de commentaire.VICTORIA ANDREA R.
Everything went as planned.HURVIE M.
Le client n'a pas laissé de commentaire.HORACIO DANIEL T.
Service agents were professional and knowledgeable. They should be given a pay rise immediately and promotions as soon as practicable.Harry H. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio C.
Le client n'a pas laissé de commentaire.Rolland M.
Le client n'a pas laissé de commentaire.Bounma L.
The man who helped me with the truck/van rental was the best customer service rep, that I ever experienced,bar none & I'm 79 yrs young !Vincent W.
Le client n'a pas laissé de commentaire.ELIJAH R.
The guy who disconnected the trailer is great. Great customer service and friendly while in the excessive heat.Clent C.
Always wonderful Friendly customer service all around.Olivia M.
Perfect as is ill rent here all the time if i needed to.RAYLENE LEIMAMO V.
Le client n'a pas laissé de commentaire.Miguel L.
Jeff was excellent. Very helpful.Nico M.
Le client n'a pas laissé de commentaire.ERNESTO C.
My container is lost and resolving the issue doesn't feel like it's a priority to your company.Cathy G.
Le client n'a pas laissé de commentaire.Gerald E.
Great costumer service from ChelseaDarvin M.
Le client n'a pas laissé de commentaire.CHARLES P.
Le client n'a pas laissé de commentaire.Cary M.
When returning our truck we explained our situation with the truck breaking down and asked if we would be reimbursed for any of the charges we incurred. The employee stated that was not going to happen rudely.MARIO H.
Le client n'a pas laissé de commentaire.GREGORY BERNARD F.
Le client n'a pas laissé de commentaire.William O.
Le client n'a pas laissé de commentaire.LAQUINA T.
Bill was particularly helpful at the Henderson location. Thank You, Bill!NIKOLAS G.
I had scheduled a truck for 5/29/21 9:00am. I was called on 5/28/21 and told they won't have a truck until 2:00pm. The Boulder Hwy location did. The transportation would call me and set it up. I arrived 5/29 at 8:45am for my truck. I was told they didn't have any trucks. I said there is a truck sitting out front I want it. Was told no that is reserved for someone. I said I made my reservation on Wednesday, I want the truck, wouldn't let me have it. He called the Stephanie Pl location. They had a larger truck available. I drove there and got that truck. Why couldn't they have offered the larger truck originally?? I got a lot of run around and ended up getting a truck an hour late, making everyone involved inconvenienced.Peggy R.
The staff was extremely rude and condescending to customers. I tried to reach the GM with no avail. I will never refer to this location.Sylvia W.
Truck ran very rough throughout the trip.JOSHUA CLAYTON F.
Le client n'a pas laissé de commentaire.EDWARD ANTON P.
Le client n'a pas laissé de commentaire.Dina T.
Le client n'a pas laissé de commentaire.Jorge V.
Le client n'a pas laissé de commentaire.SHAUN HENRY J.
Le client n'a pas laissé de commentaire.LONNIE C.
Le client n'a pas laissé de commentaire.eric b. | Premières impressions
Le client n'a pas laissé de commentaire.Lonnie C.
Le client n'a pas laissé de commentaire.TIFFANY W.
They have really good serviceFELIPE M.
Le client n'a pas laissé de commentaire.JEFFRY M C.
Great service! Very fair price!ROSA GASSET V.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.JEFFREY ROY G.
Le client n'a pas laissé de commentaire.Lino G.
Le client n'a pas laissé de commentaire.SHAKEEL MOHAMMAD A.
Le client n'a pas laissé de commentaire.Bryon K.
So kind staff and great place for me.thank you.YUNSOO P.
Le client n'a pas laissé de commentaire.EVELYN ALONDRA N.
Le client n'a pas laissé de commentaire.ROSALIA D E.
Le client n'a pas laissé de commentaire.TERRY WYNN H.
Le client n'a pas laissé de commentaire.Keven G.
Le client n'a pas laissé de commentaire.Andrea I.
Nothing I saw. I forgot my garage door opener and they called after I left. They had it taped to a copy of my receipt stating that it was mine and verified before handing it over.ANDREW RYAN B.
Le client n'a pas laissé de commentaire.EUGENE J E.
The boss wanted to tow my bike that I had parked there because it was in the area that another bike is usually parked. They only have a gravel lot to park cars while U-Hauls are rented. You don't make a customer park a motorcycle on gravel.Travis W.
movers were great helpPatrick P.
Le client n'a pas laissé de commentaire.Shunta M. | Premières impressions
I definitely will not ever recommend this location the worst customer service I had ever had with u haul ...... I recommend retrain the people in this location on customer service basicsEbram Y.
Le client n'a pas laissé de commentaire.robert h. | Premières impressions
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.MICHAEL DENNIS D.
Excellent service from check out to check in!!ROBERT LEROY E.
Le client n'a pas laissé de commentaire.BRETT JAMES K.
Le client n'a pas laissé de commentaire.MIGUEL RAMIREZ G.
Le client n'a pas laissé de commentaire.robert h. | Premières impressions
Le client n'a pas laissé de commentaire.Arnett C.
Facility is remarkably clean, with large elevator and free carts available to help move things from your truck to your unit.Christine J. | Expérience générale
Id say i only would rent from this location bc u guys never run out of any vehicles. N it was very convient close to where i live. Of course i would refer a friend or family member.RAYLENE LEIMAMO V.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Lance B.
Le client n'a pas laissé de commentaire.Janis H. | Expérience générale
Le client n'a pas laissé de commentaire.LINDA E.
Location was nice but I was told the military discount would be applied at the store and when we arrived they said they couldnt do it. Very frustrating because our total price was much higher than we expected and had to pick up our truck and trailer at two separate locations on our moving day when time was already tight with no compensation.KARL R.
Great customer service at this Uhaul...we will definitely continue to drive across town to use this Uhaul location.Cynthia D.
Thank you for the great service U HAUL!Jody J.
Truck was great and the uHaul folks were professional and friendlyDanny B.
Better service for after hour drop off!!!! I didn't receive any contract to my email and couldn't check out on the website because shows a error when I put my phone and my last nameâ€¦PEDRO ANTONIO P.
Keep on with the good equipment.Brandon H.
My husband said he didn't want rental coverage but yet we were still charged it. Also we set up our rental for 8am. It took over 25 minutes just to get the hitch due to lack of people working the rental counter.Dennis F.
Nothing, it was all wonderful. Except maybe make certain customers know exactly which location they are expected at. This 70 year old lady went to the wrong one first. But all staff was very helpful.Laurie N.
I don't How or Why my email address has been stored under someone else's pertinent information. Do to HIPPA and other privacy laws I've still baffled that NO noticed this when this contract was created. I want my email REMOVED IMMEDIATELY!!! Don't send me anything else. I didn't rent a U-haul nor do I live in Las Vegas anymore. FIX THIS PROBLEM!!!ADRIENNE B.
Good customer serviceYirandi R.
U guys charge way too much wont be ever going thereROBIN DANETTE B.
Nothing, great and fast service!Manuel M.
We appreciated the prompt professional service and weekend hours was a plus.JON S.
Le client n'a pas laissé de commentaire.Martina S.
Personnel at rhe counter was accommodating and cheerful! The return was also easy!ELENA M.
The check in process was easy and efficient. The trailer that I ordered was hooked up with no problem. Quick and fast. The drop off was just as easy. Quick and efficient no problems. I love this place!JOHN PAUL F.
In this busy truck rental market, securing the right truck wasn't easy. But Allison @ Boulder Hwy location in Henderson, NV worked hard to get my contract changed from a 10' to a 15' truck. Thanks Allison! New 15' Ford truck had only 15 530 miles. It was in great condition, tight and performed well. Peace, Michael Perine Fresno, CAMICHAEL P.
Hire more agents.Napoleon C.
The mask thing is ridiculous, they don't work. Get rid of that Bs.Stephan M.
Le client n'a pas laissé de commentaire.Gregory M.
Le client n'a pas laissé de commentaire.ANTHONY MICHAEL A.
Due to recent circumstances in the state you are doing a great job keeping the rental truck business going. Thank you, my experience was great and was not complicatedTRACY RICHARD L.
Your online reservation does not fucking work!!!!!!! Cost me valuable time ! Going to Ryder next time.Michael F.
Le client n'a pas laissé de commentaire.Douglas S.
The only complaint i have is there were only 4 blankets in the bag when we opened it. It should have had 6. Other than that, it was smooth sailingMICHELLE RAE U.
The entire rental process was very quick and easy even on a spur of the moment pick up.KENYATTA S.
Le client n'a pas laissé de commentaire.Laurie N.
Fast and easy.JULIO F.
Le client n'a pas laissé de commentaire.PETER EARL O.
Le client n'a pas laissé de commentaire.Daren L. | Expérience générale
Le client n'a pas laissé de commentaire.RON J. | Premières impressions
Le client n'a pas laissé de commentaire.John R. | Expérience générale
Le client n'a pas laissé de commentaire.taniesha w. | Expérience générale
Over all the bestLeanna S. | Expérience générale
I honestly have nothing but excellent things to say about the facility and the staffiulia S. | Expérience générale
Le client n'a pas laissé de commentaire.sheralee w. | Expérience générale
Le client n'a pas laissé de commentaire.Rose B. | Premières impressions
Outstanding customer service from everyone I encountered. I would absolutely recommend this storage facility to anyone.Steven U. | Premières impressions
The people in the office were 👍GREATGloria R. | Expérience générale
Miss Sophia Was absolutely professional, helpful and friendly. She made sure we had everything we needed to move our stuff into storage. This was not only a painless but also a delightful experience. She understands the concept of ... CUSTOMER SERVICEJOHN JEROME C. | Premières impressions
Le client n'a pas laissé de commentaire.CHANTERRIOUS J. | Premières impressions
Le client n'a pas laissé de commentaire.Jean S. | Expérience générale
The staff is great, i will not use any other locationThomas W. | Online Move In
Le client n'a pas laissé de commentaire.Peter A. | Expérience générale
Le client n'a pas laissé de commentaire.Racquel B. | Expérience générale
The manager Angela was exceptional none better. You should give her a bonusKENNETH C. | Expérience générale
This Location is BEST!!! Everyone and I mean everyone ( Chelsea, Angela, JC, June, Krayssa, Angelik, Sophia, Rich, Bill, Brad, David, Wendell, Robert, Tony, Kamien, John, And Francisco!! ) is soo amazingly Awesome! This is Definitely theee best Uhaul in NV!!! =) I will always store my belongings at U-Haul and use it for ALL my moving needs!! I highly recommend this location!! Fantastic customer service, Storage Secure and clean, trucks well maintained and can't get any better deals on boxes! What more Can you ask for!!!!! Thank you for the wonderful service!!! Keep up the Great Work! Thank youAdalia A. | Expérience générale
Le client n'a pas laissé de commentaire.BOHEMIAN W. | Premières impressions
I honestly can not think of any instance where I had a "real" problem and it was not resolved is the reason for the "excellent" rating. On several occasions, I have had to speak with representatives both in person and over the phone and they were always friendly and helpful-did I add I rented a unit there, 2 at one point, for years? I highly recommend this Uhaul location for equipment rental and storage.SHERION DENISE P. | Expérience générale
Chelsea and Richard helped me each time I rented a unit, truck or trailer in the past couple of years. I truly appreciate all they did. The new GM Adalia has made the location more welcoming; the team can be themselves now and she extremely accommodating. Bill is very nice and will be there for all your truck/trailer/hookup needs. Thank you for taking care of my .Michelle M. | Expérience générale
Le client n'a pas laissé de commentaire.Ruth c. | Expérience générale
Le client n'a pas laissé de commentaire.Scott L. | Expérience générale
AMAZING CUSTOMER SERVICE!! THANK YOU SINCERELY KEN JOHNSONKenneth J. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer Renee H. | Premières impressions
Le client n'a pas laissé de commentaire.martin p. | Premières impressions
My rating said it all , the employee are great and helpful. I have just moved out of the unit and it was a nice friendly transition, one of the employee actually help me put some items into the uhaul truck when he seen I was having difficulty....Thanks uhaul team !!!JANICE MARIE L. | Expérience générale
Le client n'a pas laissé de commentaire.JERRY E. | Expérience générale
This facility is amazing. I love that a lock was included in the unit for us! The loading dock made moving in much easier, as did the elevator and all the dollies. I feel very secure knowing the unit is alarmed. The staff was so helpful and friendly. I'm very happy with this unit and will definitely recommend it to everyone! Merci.Kaeloni S. | Premières impressions
thank you for a quick check-in and getting me on my way asap. The drive was quite long getting here so it was nice not having to wait long for the unit .Peter A. | Premières impressions
Monthly rate for the 5x10 unit was a bit pricey.Leslie L. | Expérience générale
I was initially frustrated by wait time on the phone for fifteen minutes, however the person I spoke with was professional and courteous. After I received a reservation and went on the property everything went smoothly. Merci!thelma p. | Premières impressions
Le client n'a pas laissé de commentaire.Kathleen V. | Expérience générale
Le client n'a pas laissé de commentaire.Nudar A. | Expérience générale
While the assistant manager I spoke to the evening of July 8th was very friendly and professional and confirmed my storage rental over the phone, when I went in the morning of the 9th the 2 female employees at the front desk stated I had no storage unit despite me being charged for it and refused to help. I was refused the service I paid for.Michael R. | Premières impressions
There isn’t an option for 24 hour access online, but the wording makes it seem like that option is included, which made it extremely inconvenient to make a trip for nothing at 3am.Ashley M. | Online Move In
Le client n'a pas laissé de commentaire.Joann B. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholas C. | Expérience générale
Le client n'a pas laissé de commentaire.Robert B. | Expérience générale
Le client n'a pas laissé de commentaire.Donna C. | Expérience générale
I was dissapointed that U-Haul does not pro rate the unit. I moved out early and still had 20 days left on my unit. I had this unit for 2 years and usually paid up 3 months in advance.. I called and texted with customer service to discover that I couldn't get my 66 $back as the units aren't pro-rated like an apartment is. I would hesitate to recommend U-Haul for that reason. I would recommend that the customer find a space that does the pro-rating. My rent went up, which I found frustrating. I would have expected some kind of discount because I was a good customer that paid on time or in advance.Brenda D. | Expérience générale
Le client n'a pas laissé de commentaire.William W. | Expérience générale
Le client n'a pas laissé de commentaire.William W. | Premières impressions
I had a unit here for about 7 years. Never had any problems. Such nice people work here! Thank you for everything!CELINE C. | Expérience générale
Chelsea was very respectful & professional. She was an excellent help.. Thank you much.Cherylbeth B. | Premières impressions
Rental units are too expensive and At times, there's not enough space at the dock. Other than that, it's a A+ facility.FLORDELIZA M. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa Ann S. | Expérience générale
Excellent service à la clientèleNicholas C. | Premières impressions
Chantelle and the rest of the staff are the best....ANTHONY W. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL K. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald M. | Expérience générale
Le client n'a pas laissé de commentaire.Crystal G. | Premières impressions
Le client n'a pas laissé de commentaire.Miguel R. | Expérience générale
Something that would be helpful in the units would be lights.Douglas W. | Expérience générale
Always clean, and fresh smelling. I always felt secure while there. Best Uhaul storage facility!Amelia M. | Expérience générale
I no complaints everyone the front desk mike the manger was the perfect crew . I was with them for about 3 plus years n they treated very good .i would highly recommend them ...Katie L. | Expérience générale
One of the best storage facilities by far.Donna C. | Expérience générale
I enjoyed my time with you folks.michael m. | Expérience générale
Convenient location with lots of trucks, friendly and helpful staff, and clean facility. I will rent a storage unit from this location again.Jennifer Renee H. | Expérience générale
Smooth ride and execution of paperwork. Right on point!!!Dnelle S. | Premières impressions
Manager Mike, and one of his employees, Angela, were great to work with!Patrick T. | Expérience générale
Came in to get my room, the clerk assisting me did not know how to look up reservations. She asked a coworker for help and he told her to figure it out because he was busy or to ask someone else.Ed G. | Premières impressions
Thank uSally Y. | Expérience générale
Bill provided me with excellent customer service.Jennifer Renee H. | Premières impressions
Staff was very nice very helpfulRosemarie L. | Premières impressions
They had plenty of friendly staff and are very helpful.Leila P. | Expérience générale
I would use again and recommendMelissa R. | Expérience générale
noneRobert D. | Expérience générale
I had my belongings stored at this U-haul location for more than two years and was very confident that Mike and his staff ensured the utmost security and cleanliness of the facility. Thank you to themRhonda Germaine B. | Expérience générale
By far the Best UHaul Facility I have used.Francis H. | Expérience générale
Very helpful and pleased with the servicestephanie v. | Expérience générale
Angela was great to work with as well as all of the employeess that I talked with. After needing 4 units instead of 2, I was grateful for their coutesy and and professionalism.Lana A. | Premières impressions
S.O.Jennifer H. | Expérience générale
I chose average because I reserved this trailer for 14 $a day. The reservation was moved to the Nellis location due to your convenience. I had to drive 30 minutes to get it, plus I had to pay 50 $.Randy K. | Premières impressions
Very clean, secure and well lit facility. Staff was very professional.Robert M. | Expérience générale
The facilities were of excellent quality. The building was immaculately clean. I also liked the security features. Staff were very responsive and accommodating.Cheryl C. | Expérience générale
Already expensive and raised the price every couple of months. Nickel and dimed is to another storage facility.Jonathan M. | Expérience générale
Thank you for keeping my personal property, safe and secured while I was transitioning from Vegas.Marshel B. | Expérience générale
Great serviceNorman F. | Premières impressions
Excellent service à la clientèleCarmelo C. | Premières impressions
Very helpful, great staff, and personnel. From the GM. and every one else. Highly recommend. A 5 star Unit.Vahe M. | Expérience générale
Wonderful experience and great service thank you uhalKenyon B. | Premières impressions
Fees are much too high, I spent 3 800 in one year & five months. Will never return....Eunistie P. | Expérience générale
T'Anna was great! She was super friendly and helpful! Excellent customer service!Douglas W. | Premières impressions
Hi Mike you are the coolest great serviceRichard W. | Premières impressions
Staff was so helpful and welcoming!!Paula N. | Premières impressions
Great facility and custom service. Very convenient hours.Yvonne D. | Expérience générale
I don't recall her name but the gal that helped us went above and beyond to answer questions and show me my options. I am happy about my agreement. She is an asset to your company.Mary B. | Premières impressions
Best uhaul locationEZEQUIEL M. | Premières impressions
Service at this location exceeded All my expectations very friendly very prompt I would definitely recommend this to any friendsElmer S. | Expérience générale
The staff was always nice and helpful.Stephanie S. | Expérience générale
Great experience.Ryan T. | Expérience générale
Everyone was extremely helpful, personable, and made this transitional season in my life... start off well. THANK YOU!!!!Deborah R. | Premières impressions
!!!Jacqueline D. | Expérience générale
Great Customer Service Very Friendly and HelpfulKimberly F. | Premières impressions
A GREAT U-HAUL LOCATION.EARL H. | Expérience générale
From day one, your staff has always been friendly, courteous and helpful. I've never had a problem. Great service!Marleen M. | Expérience générale
Very clean an friendCYNTHIA R. | Expérience générale
N.D.Preston A. | Expérience générale
Excellent.Stephanie F. | Premières impressions
GrateTheodore P. | Expérience générale
Very happy having used your very clean storage unit.Lavonne H. | Expérience générale
merciRobert Tandy X. | Expérience générale
I only needed storage for very short time, however, I was told I got the second month free, it was not noted anywhere and got message when the next payment was due. It was for the second month.Roxanne R. | Expérience générale
Thank you for working with me and understanding personal issues. I will always be grateful for having my stuff stored at Uhaul.Jazmin C. | Expérience générale
No commentsSABRINA M. | Expérience générale
Angela was super excellent, took care of me and went out of her way to solve any problems i had.John P. | Expérience générale
The staff was more than helpful with our changing needs. Especially Angela. Thank you for taking some of the stress off of our recent move!Kelli J. | Expérience générale
There was confusion about access hours. When I ask on the phone the person said 24 hour access. At check in there was no mention of access hours. When picking up Stuff I had to leave at 5 pm.Thomas H. | Expérience générale
I have used your facility on several occasions throughout the years and have always exceeded my expectations. The staff on this occasion was the most helpful and friendliest ever.Miguel T. | Expérience générale
I loved using this facility to store my furniture. It was a worry free experience. Respectfully; Deborah LafayetteDEBORAH L. | Expérience générale
Very helpful and was able to drop off truck at this location instead of the location that was specified on my original receipt. Ruth was extremely helpful as well!michael l. | Réservation
Good. JobVictor L. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!