Customer Reviews for U-Haul Moving & Storage of Winona

245 évaluations

405 Cottonwood Dr   Winona, MN 55987

(507) 452-5154

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(507) 452-5154

405 Cottonwood Dr
Winona, MN 55987

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The staff was very helpful and the facility was very clean! If I would need to use storage again I would come back to this location. It was nice to be able to pull into a secure garage with carts to load and unload. Thank you - Sally

Sally B.  |  Expérience générale 
Évaluation :
4

If wheeling items in and out from the car bay everything was fine, however the ground was incredibly bumpy going through the main unloading doors if parked outside the building. Chunks of concrete/tile are missing near the doors and it causes the carts to jerk quite a bit, I had things fall off more than once. Would be great if the units were accessible 24/7 but I understand why staffing concerns make this unrealistic. Other than the flooring near the door this is a great location. The staff are friendly and helpful. The facility is well lit, secure, and clean.

Sara J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelley E.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrcia M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katherine T.  |  Expérience générale 
Évaluation :
5

The people that were working on Sunday morning 8/14/22 were absolutely wonderful! They were super friendly, so helpful and the facility is beautiful! Way better than I thought storage could be. I can rest easily knowing that my stuff is safe at U-haul.

Renee J.  |  Online Move In 
Évaluation :
3

Staff was not friendly. Online check in was difficult so had to work with staff.

Lindsay S.  |  Expérience générale 
Évaluation :
3

There was a box of poison in my unit. When I went to the people at the counter, one young man was eager to help and walked with me to my unit. One young woman said that she was happy he was going to help because she didn't want to get up.

LaCindia T.  |  Online Move In 
Évaluation :
5

Great place

Shannon C.  |  Premières impressions 
Évaluation :
5

Special thanks to Amber for her extraordinary customer service. She is definitely the kind of manager/employee I would love to have as a first contact representing my company! Moving can be so stressful and especially when moving 1000 miles to a new home, new job, new schools etc. Usually by the time you make it to the end of the trip and have to unload, the anxiety and fatigue, stress and all the problems along the way have peaked. Amber took the time and energy to get us set up with only a couple of days notice. What a relief. She returned our calls promptly and followed up on everything until the day we were able to move to our new home! Thanks Amber for providing a much needed bright spot in such a tough experience. Did I say I'm never moving across country again?????? 3 dogs, a cat and 2 teenagers. Thank you for a great Winona welcome

Pat M.  |  Expérience générale 
Évaluation :
5

The personnel who set up the rental unit for me were exceptional! Super friendly and helpful. Thanks! Anne Dowd

anne d.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D.  |  Premières impressions 
Évaluation :
5

Initially, my move in experience was frustrating due to dim lights after store hours and trouble with the security system. After discussion with the manager, I understand this facility is working to improve the lighting after store hours. I found the manager kind, helpful, and professional. My unit was ready to go when I arrived. The facility was very clean and plenty of flatbed carts were available. I recommend this newer facility which I expect will only continue to improve.

Jared M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micki C.  |  Expérience générale 
Évaluation :
5

Only problem was ants.

Scott A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat M.  |  Premières impressions 
Évaluation :
5

The facility was extremely nice and well kept. The staff was very personable and professional. I would highly recommend this facility to my friends and family.

Martin S.  |  Expérience générale 
Évaluation :
4

More hours would be ideal

Nathan F.  |  Expérience générale 
Évaluation :
5

Customer service was excellent. Danielle did an excellent job from start to finish. I could tell she knows her job well and customer satisfaction is very important to her. If the need ever arises again, I will definitely pick Uhaul for that move. Great job!

Shannon C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor P.  |  Premières impressions 
Évaluation :
5

The staff has been excellent every time I’ve been there.

LEE K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily P.  |  Online Move In 
Évaluation :
5

The staff were amazing!! Helped us and went above and beyond. We will recommend this place to everyone!! Thank you, Jeri & Justin Bailey

JERI B.  |  Expérience générale 
Évaluation :
5

Looking forward to work on building getting done so I can actually use the garage doors!

Scott L.  |  Premières impressions 
Évaluation :
4

Amber was always cheery and helpful.

Brian B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori F.  |  Premières impressions 
Évaluation :
4

Nice facility, friendly people, still building, so some construction in areas, but looks like it will be amazing when finished.

Kathleen S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey A.  |  Premières impressions 
Évaluation :
5

Staff was cheerful and very, very helpful! Unit size was perfect for me. Move in was convenient and went smoothly.

Gary D.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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