Évaluations des clients U-Haul Moving & Storage of Woodfield

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Woodfield

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Dennis L. le

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Helpful staff ,super-easy.

Roger H. le

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Excellent experience . Employees very professional

Eliza J. le

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When I completed the online reservation, I requested a cargo van for my one-way move. Only one U-Haul location had vans, so I went with that one. U-Haul's site allowed me to submit this request and did not mention that vans are not available for one-way. I ended up with a truck, which I could have reserved at a location closer to my house (I had to drive out to Chicago suburbs to pick up the truck). The U-Haul I went to was great -friendly and efficient - but U-Haul should be more upfront about no one-way vans, or prevent you from completing the request/send you an email, etc.so that customers could change locations.

John H. le

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Picking up the trailer was fast and convenient. This location has plenty of room on property which made picking up and dropping off easy. The attendant on duty cheerfully changed my ball head size for me. The only con was, even with my larger 2” ball, the trailer had some play in the hitch socket. Although the connection was secure, the rattle was loud and annoying.

Renee C. le

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I ordered the Van for the online pick up but it was extremely confusing to get it without an attendants help. The Gentleman that helped me was awesome even though he didn't have to because I came before the store was open!

Randy E. le

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Can't think of anything. All was great - location, friendly staff, vehicle practically brand new. Thanks Uhaul.

William R. le

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The truck was clean and worked as expected, pricing was very reasonable. The customer service was amazing. The people behind the counter were great. Very friendly, efficient, and informative. They made our rental experience so easy and pleasant. The guy that checked the truck in also did a great job. Would use this location again and recommend it to others.

James G. le

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Le client n'a pas laissé de commentaire.

Maksym L. le

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Le client n'a pas laissé de commentaire.

Matthew C. le

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The associate who helped me with the initial visit was very professional. The associate who helped me when I got back was very professional also. But I had a horrible experience with "black ice" on the highway and when i called this location to discuss options, they looked at it as black n white. Not at all from a realistic, HUMAN point of view. So because of this and the policy that uhaul has, I will no longer rent anything from U Haul again and I will tell all that ask not to do the same. Human lives should mean more to you than a out dated policy. Matt Caradonna - 847-404-4301, please call me because I have plenty more to say

Andrew G. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Was asked where the moving pads were. Unfortunately they were ordered, never delivered to my pick-up location. Called that day to a rep, so I wouldn’t have to explain. Unfortunately, I had to.

Robin K. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Howard S. le

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Le client n'a pas laissé de commentaire.

Cherusseril K. le

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Le client n'a pas laissé de commentaire.

Dimitar K. le

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Le client n'a pas laissé de commentaire.

Tammy F. le

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Le client n'a pas laissé de commentaire.

Jeffrey R. le

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Make the mobile app approval phase faster.

renae W. le

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we arrived before hours and your website was not working. we WASTED an hour in your parking lot with customer service trying to get the keys for the truck. in the meantime, I was paying guys to stand around and wait while I tried to rent the truck - and i was told by your rep that it was an easy process. you should not advertise a service that is not working. very disappointing. I expected more from uhaul. this experience cost me an extra $50 for the money I had to pay people to stand around.

Thomas V. le

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Le client n'a pas laissé de commentaire.

Charles H. le

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Le client n'a pas laissé de commentaire.

Frederick K. le

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Le client n'a pas laissé de commentaire.

Daniel W. le

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Can't think of anything. Equipment and service were excellent!

Gabriel C. le

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Le client n'a pas laissé de commentaire.

Gyula N. le

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Love the app!!!

Roger M. le

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Anthony provided excellent service and I appreciated his help. The mobile app failed to work and I was unable to pick up my vehicle prior to the store opening. I have since heard of the same issue from multiple friends across the country that this mobile app is not reliable and is a source of frustration.

Cara W. le

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Le client n'a pas laissé de commentaire.

Joanne N. le

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Le client n'a pas laissé de commentaire.

bruce K. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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Super friendly staff and fast service. I was in and out in 15 minutes when picking up and dropping off the trailer I rented. Overall a great experience!

Mary W. le

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Le client n'a pas laissé de commentaire.

Ritesh H. le

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Le client n'a pas laissé de commentaire.

William H. le

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Fast and easy check out.

John L. le

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Le client n'a pas laissé de commentaire.

Tom M. le

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Le client n'a pas laissé de commentaire.

Ana C. le

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Le client n'a pas laissé de commentaire.

Shu W. le

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Le client n'a pas laissé de commentaire.

Peter F. le

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The only thing I had a problem with was at times you seemed to be short on staff and I had to wait for someone to come and take care of me. Other than that everything was 100% perfect.

patricia c. le

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Very satisfied with storage facility and the staff.

suzette c. le

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I must say this is my second time using a storage facility an the staff was helpful and friendly better then my last storage place, I would still be using uhual but my storage need is came to an end

Thomas G. le

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Fast service, excellent explanation of benefits and services. Facility is clean, organized and very well taken care of.

michael f. le

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Anthony was very helpful and informative in going over my options and in the selection of the right storage box for my purposes. Very professional!

tom s. le

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I recommend you to my friends.

Hazarattaiah K. le

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I am happy with services

Gabriel G. le

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I was treated like a VIP from the very moment I walked in. The manager made me feel like my purpose for being there was important to him and he informed me of items that may help in my moving process.

Deon f. le

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This facility was clean, secure, and with easy access. A well-managed operation!

Faith G. le

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Terrible. Took over 30 minutes to get the paperwork done. Reserved it on the phone and it still took over a half an hour. Put us in the farthest unit away from the elevator. Wish more characters.

JOHN G. le

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Accommodations for unloading our trailer were great.

Kevin G. le

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The best facility, the best manager of a U-Haul I've ever met. The staff was helpful, smart, and the most important HONEST. They take care of you, this is the place.