Évaluations des clients U-Haul Moving & Storage of Woodside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Woodside

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Konstantinos A. le

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Le client n'a pas laissé de commentaire.

Claudio P. le

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Le client n'a pas laissé de commentaire.

ELIECER BILLY I. le

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Fast Easy Profecional

Grayson B. le

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Le client n'a pas laissé de commentaire.

Joshua E. le

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Very professional and efficient!

Binayon C. le

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It was charged 2 times from my account which is not acceptable. I have lost that debt. card which one I used. I will contact one day if I get time. My phone # 347 705 2051

Wilfredo G. le

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Make sure vehicle and or truck is at rental location at time of pick....I had to spend $50.00 on cab fare to pickup my 20 foot truck..in Queens when I had made my reservation one month in advance in Brooklyn ..

Jacqueline S. le

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The staff was extremely helpful and fast

Giovanni C. le

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Le client n'a pas laissé de commentaire.

Azim U. le

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Le client n'a pas laissé de commentaire.

Marcos D. le

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Le client n'a pas laissé de commentaire.

Miguel O. le

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Le client n'a pas laissé de commentaire.

Derrick K. le

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Le client n'a pas laissé de commentaire.

Luis P. le

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Le client n'a pas laissé de commentaire.

Bouchra B. le

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Just make sure that the “TOO” big mirrors are well adjusted for any driver whatever his size. Thank you!

Harold P. le

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Absolutely the best. Everone here is amazing. I rent a lot of trucks and they are just the best .

syedul.ahm I. le

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Pick up and drop off area is cramped. Hard for us as customer to get in and out of u haul truck lot. I was afraid if I would collide or bump other u haul trucks in the lot.

Liz C. le

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Le client n'a pas laissé de commentaire.

Luis R. le

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The person at the counter may have been new. It took a very long time to pick up the truck.

Cein W. le

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The lot was full and they tried to send me away... the attendants were slow, rude and not helpful. It was like pulling teeth just to drop the damn truck off... You guys can do better

RICHARD A. le

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again mobile app could be improved.

Jacek W. le

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Le client n'a pas laissé de commentaire.

Abdelmadjid O. le

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One of your associate was not professionally acting.Having food and taking care of a customer does not reflect the overall good service I received at this location. Truly, Abdel

Jose J. le

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Line too long to be attended and personnel not friendly. Bad customer service. I m a frequent customer. Before it was not like this

Siwon O. le

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I’m sorry but I will never use the u box again.

Erik F. le

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Le client n'a pas laissé de commentaire.

Jiaxin Z. le

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Le client n'a pas laissé de commentaire.

Yosef E. le

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Le client n'a pas laissé de commentaire.

Greg A. le

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Wanda and David were exceptional

Antonio G. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

Haoyu J. le

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I told them that I don't need insurance, why do I take insurance for 25?

Zartaj M. le

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Checkout time could be much improved. It took me 40 minutes from the time I arrived at UHaul to get the van even though I had already done the online checkin. The main reason was the line moved very slowly. There were 4 people ahead of me in line and 3 reps helping others. So a total of 7 customers took around 30 minutes before my turn. You could have a separate line or no line at all for people with online checkins The van was in excellent condition so really appreciate that and all the great features like the camera in rearview mirror, side door loading etc Returning the van was easy with a quick dropoff The email receipt needs to be PDF or inline HTML instead of a PNG image. Also the actual receipt is not available online. All I see is Amount Paid To Date which includes charges for other non-rental items too which is confusing. Also the link to View Rental Contract is broken - it launches a popup window with an error message "We were unable to retrieve your original contract. Please try again later. If you continue to get this error, please contact us at 1-800-GO-U-HAUL®(1-800-468-4285)". This is pretty bad! The website in general is okay but could be much improved in terms of usability. I can give you more suggestions if you're interested.

Tajuddin T. le

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Le client n'a pas laissé de commentaire.

VIVIANA M. le

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Used this storage for 12 years and never had an issue. Everything was great

Steven J. le

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This facility is ridiculous. We were mistakenly charged $3,000 for a truck rental (when the charge was $300.) It took more than 5 phone calls of an average of 20 minutes in length to fix the mistake.

Tanya M. le

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Easy and convenient, staff was very attentive and everything went smoothly. Highly recommend!

Nicholas O. le

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Very good

Sarah L. le

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Everyone was very helpful and kind.

David J. le

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Staff were really helpful

Glenn S. le

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Everyone so professional

Cesar R. le

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They should put. A better manager

JORGE V. le

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the Manager Nas she was a wonderful person thanks for your help

CANDITO S. le

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Customer for 12 years great place

marie s. le

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No words can explain how great everyone was. Especially Ashley and the manager Nas.

Norazaih W. le

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I waited in line for over almost an hour and a half. No exaggeration. This location was understaffed and made little to no effort to communicate to the people about what the hold up was.

Chris L. le

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Extremely helpful and friendly.

Bernardo B. le

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They are excellent person, l’m very happy now with you guys. Thank you so much

Gustavo P. le

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thank you uys

Mohammed J. le

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Everything is good, only comments I have is about the rates of storage room, it's bit high.

DAVID C. le

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Koren was extremely helpful and professional.

ABEL L. le

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Very satisfied with the service and staff.

JONATHAN P. le

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great

armondo v. le

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Thanks again for the friendly service and professionalism

patrick w. le

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The facility manager that we interfaced with was extremely helpful on a short notice move in. Customer service at the highest level.

terrence s. le

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Of ALL the uhaul experiences I’ve had this was by the best!! Everyone here was so helpful and went over and above expectations, I want to thank Naz specifically she made sure I was well taken care of

James P. le

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We have had a storage unit and rented a car carrier from UHAUL. The staff both in NY and in Blair Nebraska were wonderful. They showed patience and courtesy and always had an upbeat attitude. .

MERCEDES M. le

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Very clean. Well lit. Just wished self service hours to storage were longer.

Jayaugust M. le

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Manager and customer service were great. Box was a day late but staff was very helpful and made sure our box was ready when we needed it. and communicated appropriately about the delay.

Charis V. le

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Thank u!!

JAMAH F. le

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Too expensive

Latanja M. le

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I always felt safe when visiting my unit. And surprisingly, the bathrooms were always clean!!!! Very important!!! Whenever I had questions, the staff was very helpful.

patrick w. le

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We needed a last minute storage location on a Saturday afternoon / evening . The manager, went out of her way to help up get setup. I do not have her name, but great customer service. Thank you again.

Jose P. le

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Staff was sweet and helpful.

GIOVANNI I. le

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I’ve been a customer with you guys for 10 years when I lived in Queens. I just want to say thank you for protecting my DJ equipment and making me feel like family. Off to To my next adventure! Thanks

Michelle T. le

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Good

Mustapha H. le

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Bad service the manager she bad

DENNIS S. le

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4 Months ago I unfortunately was screamed at with racial profanities because I supposedly was blocking someone from parking their truck when they could’ve gone around me manager was present nothing do

Donna P. le

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Manager N. Matthews was outstanding and her customer service impeccable. I was running late for my appt. with her and without hesitation said, thank you for calling I will wait for you. Thorough!

jimmy l. le

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Great service

Paul S. le

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Jasmine was really easy to work with and very knowledgeable about the truck and storage rental. The whole operation is excellent and I would recommend it to anyone!

WANDA S. le

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Thank you!

Jeffrey R. le

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I was there for about two years and never had a problem or concern.. the often hours service was very convienant for me!

walid e. le

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Great job the customer service front desk is very welcome and nice

BEN P. le

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None

Claudia M. le

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No public transportation near by.... had to order taxis back and forth after 65 St. R train.

Michael E. le

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na

Pornchai J. le

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Professionally run, but long wait due to numerous customers.

RIGOBERTO V. le

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None

Latanja M. le

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I spoke to a female team member to cancel my upgrade on storage units and she was very nice and helpful with a pleasant manner.

Ben H. le

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Christa & Linda provided professional service. Joseph was rude, inconsiderate and incredibly unprofessional. Smoking & littering on the property. He was rude to clients and fellow employees. No thanks

Noel S. le

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I plan on coming back soon to utilize the space, location is convenient for any borough in NYC.

INDRIT G. le

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Worst place

subimal k. le

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The people there were very nice but unfortunately did not know how to properly add my second driver, my friend Erik Ciel, which necessitated calling in later to verify and correct their oversight.

Lee T. le

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Has is very friendly and positive, really good at problem-solving.

Michael S. le

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The attendant that helped me with my storage unit was very helpful. But the attendants that helped with my return were not very helpful. I had to inform the guy about the chains on the axles.#notagain

Jeff S. le

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Excellent staff had no issues in getting and unloading my U-Box that had been delivered from California.

ALAN P. le

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My belongings were stored here for years, and were absolutely safe. The building was easy to navigate, and the staff were friendly. I used the U-Box service too and it was easy. Thank you!

DAVID R. le

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Never a problem. I would recommend to anyone

ASHINDER S. le

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Had my storage there for more than 2 years and would say it was one of the best storage places.

RANDALL S. le

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A/C wasn’t working when moving out in what was supposed to be a climate controlled unit. Can’t imagine how many times this happened while I kept things there. No wonder all my wooden items are warped.

Stefana A. le

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An overall great experience that helped us with out move and did not add any additional stress!

hattie h. le

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Great, friendly staff

ALBERT B. le

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I would have happily continued to rent my unit but the last $10 increase made the $75 a month tag on a 5' by 5' space not worth it.

PATRICIA A. le

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Despite the long wait and the computers being super slow (not the employees' faults), the service was great. Everyone went above and beyond to help us out as fast as they could. Thank you so much!

Lily M. le

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Thank you for all of your help!

Shauna B. le

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The staff was very organized and called me the day before the delivery to confirm when our movers were picking up the boxes and everything went very smoothly.

Michelle B. le

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It's been real, Uhaul, thanks again! Will you your services for a truck in a few months.

Quinn C. le

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Truck was not at the facility for pick up. I had to spend more money to call an uber to bring me to another facility. For both moves, there was no dolly in truck after I reserved it. Bad experience.

Beatriz C. le

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Thanks to U-Haul I am very happy with your services

EDMUND L. le

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The reason I have vacated the storage unit is because I recently moved to Brooklyn and also the recent increase to monthly rent. Cubesmart offered a lower rate than U-Haul in Brooklyn.

Cristian A. le

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Thank you mrs Jessica Roman

Kirk M. le

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At the service desk, Akeem Kelly was very helpful and pleasant. He made a chore like moving a little easier with his efficient and cheerful manner.

Ivan S. le

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Did the job

jennifer l. le

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I did not visit the facility, but I did however notice that my movers received the u box on the trailer backwards.

Michael S. le

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The people at the location were super nice and helpful.

RUNIE M. le

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Wonderful Staff and quick service all around.

Marianna G. le

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Everything was great and pleasure work with the people who work there.Only one thing maybe need to work on.Have to wait longer time at the desk to buy something or do some paper work.

XAVIER E. le

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Storage unit that does the job

MICHEL B. le

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Excellent, very clean, friendly staff and accessible.

Sai C. le

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Facility was very clean and organized. Staffs were excellent.