WENDY IS THE BEST! SO HELPFULL AND NICE.
Michael H | Overall ExperienceSelf Storage Units in Woodside, NY, 11377
U-Haul Moving & Storage de Woodside
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Storage Plus
35-00 Review Ave, Long Island City, NY 11101 View Available Units
(U-Haul Neighborhood Dealer)2.7 miles from this location -
Avi Moving And Storage
54-15 35th Street, Long Island City, NY 11101 View Available Units2.7 miles from this location -
Greenpoint Storage Plus
468 Kingsland Ave, Greenpoint, NY 11222 View Available Units
(U-Haul Neighborhood Dealer)2.9 miles from this location -
U-Haul Moving & Storage of Port Morris
780 E 138th St, Bronx, NY 10454 View Available Units3.0 miles from this location
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Me gustaría que usaran rampas no escalera para los almacenes de arriba es comprimido subir todo cargándolo sin el carruchas
Kelbys V | First ImpressionsThe elevator AND sliding doors broke several times during the month. At points when I needed access. Huge inconvenience. Would never even consider renting from this location again.
Ryan W | Overall ExperienceSe me perdió una caja con objetos valiosos hablé con la oficina la manager llame he escojo Miles de cosas ya pase un reporte policial y esta es la hora no me responden no es nada seguro la verdad por qué me entregaron un candado Sagunto nuevo con dos llaves y una si era del candado la otra no eso quiere decir que se quedaron con una llave y me robaron y ahora quien me responde
princesa D | Overall ExperienceThe person who checked me in wanted to force me to do everything myself on my phone when someone is in person just help, cause of this I was NEVER offered 1 st month free by her and never was able to move into my unit successfully until I went back for help then the person who check me out and extended my vehicle WAS very helpful and got me my first month free and did her job well
DIVA G | First ImpressionsBut in these economic times one must decline any more expenses Thank You
Lionel T | Overall ExperienceU haul will tax you till you have no conditions of paying your rental storage and will sell all your belongings.
Andrew K | Overall ExperienceStaff isn’t helpful and very rude.
Brooke M | First ImpressionsGreat service as always Thank you
sandra r | First ImpressionsWish i knew my locker was 6 feet high needing a moveable stairway to access would have impacted my decision
Brian N | Online Move InEveryone was very much listening, helpful.
Marianna G | Overall ExperienceGaining access should be made easier. Two puch code panels should be made to one.
Galina P | Overall ExperienceStaff were not always super helpful. And even when I would disarm the unit I would still have the alarm go off which was annoying.
Norman H | Overall ExperienceThe online moving process camera asked for a Selfie photo. It took multiple photos to complete. If there is an option for a front facing camera it would work more efficiently.
NOEL J | Online Move InExcelente servicio
Jose J | First ImpressionsMany staff members were polite and extremely helpful during my initial arrival in August and through all communication. On my arrival a young black man greeted us and helped us. Every encounter with him has been outstanding. Your staff need basic customer service training. If someone is talking to a customer by telephone and the line is forming, they should acknowledge the customer waiting on the line. There are no clear instructions for the line. So you can assume that there is one line and await until the staff is available. The counter was staffed by a woman on the phone awith a customer nd a young man helping a a customer at the counter. I stood to wait for either the woman to finish on the phone or the young man to finish with the client. I asked the woman on the phone, if it would be possible to ask her a quick question. She responded that she was talking to a customer. A customer came in with packages and walked over to the young man with the client at the counter. The employee spoke with customer and did not ask him to wait in line until he finished with the current customer. When the young man finshed with his customer, the customer behind me went up to him. I approached the customer and told him I was next. The customer told he that I was waiting for the woman. It became unpleasant. You should have clear instructions for lines. Staff should treat customers consistently. All I wanted to do was drop off my lock and the card. I waited over 30 minutes while the movers I was paying waited for me to arrive at my home. The previous encounter when storing my items were excellent. The departure was not.. Hope you can use this feedback.
Marilyn A | Overall ExperienceWhile moving in and out, the sliding doors close and you have to enter the code every time, which is kind of a pain. Like you leave the facility to the truck, unload in 3 minutes and then have to enter the code again. The storage rooms also seemed a bit dark. I would say the place is super clean and the staff is very nice and friendly. Although the price is very high. Thank you
Christopher J | Overall Experience