After 7pm the light on my unit area keeps turning off every 15 minutes and I have to walk all the way to the middle of the long isle in the dark to get it to turn on! U-Haul should have a sensor at the end of the isle especially that the fire exit is there! The unit number is 2651. Move in date was 8/21/22
Joseph L. | Overall ExperienceSelf Storage Units in Woodside, NY, 11377
U-Haul Moving & Storage de Woodside
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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- 4,5 - Cote moyenne des clients
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Staff was not helpful. For full 4 years nobody could figure out and help why opening my storage unit door triggers the alarm, even when I am fully checked in. My storage unit was regularly polluted with debris from next door unit, including having everything covered in cement dust. This was the last straw. To top this, when I moved out, my credit card was charged even after notifying front office and being assured that no further charges will be incurred. I was never able to get in touch with anyone in the woodside office, instead being always router to customer service in a central office, where they were not able to help. Terrible business and management!
Milena M. | Overall ExperienceEvery 6 months or so my monthly rate goes up. That's the only thing I didn't like with UHaul that's why I left.
YOLANDA P. | Overall ExperienceThe best
Raul C. | First ImpressionsIf there were more ground level units
ANDREW F. | Online Move InThe past years of having my furniture stored securely at this U-Haul facility was comforting to know it was always under expert care. I appreciate very much those years of piece-of-mind! Thank you! Stephanie F.
Stephanie F. | Overall ExperienceThe girl was great promote her
Redhouane F. | First ImpressionsThank you guys for be there and taking care of our stuff so far I be have great service
jesus h. | Online Move InI got asked 12 times by text to review you. This is borderline harassment...
Tomi L. | Overall ExperienceMy experience was great! The staff was very professional and very helpful and friendly! The staff gave me stour and it was very easy to remember where my unit was. My unit was very clean. I was very pleased thank you so much!
MILLYD M. | First ImpressionsAs always everything is good
Claudio P. | Overall ExperienceA+++ Storage location. Trailer rental helped and got me a free month of storage. Worked well, moved out just before the end of the month and saved a few bucks. Thank you.
Jhonneri M. | Overall ExperienceFront desk staff was rude. Limited parking.
Dmitriy R. | Online Move InAlready reserved the truck ahead of time but the paper process, finding truck, keys, doley, took around 30 minutes. This happens every time to get the truck. If all my details are with you, just to get the truck shouldn't take that long. The process of the system is long although the customer service rep was doing her best. I wish Uhaul could cut some of the corners for the loyal customers instead of waisting unnecessary time waiting. And I don't see the point of advance booking also if you have to go over the process again.
Sonam T. | Overall Experience