Customer Reviews for U-Haul Moving & Storage of Woodstock

5 770 évaluations

11300 Hwy 92   Woodstock, GA 30188
(Next to Race Track Gas Station Corner of Hames rd and Hwy 92)

(678) 494-1551

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(678) 494-1551

11300 Hwy 92
Woodstock, GA 30188
(Next to Race Track Gas Station Corner of Hames rd and Hwy 92)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Have a truck available when a customer comes in to pick it up. I was told a truck was not available at my reservation location. I was sent to another location which upon arrival did not have my truck either. I waited a half hour as they tried to locate a truck and then they sent me back to my original reservation location. When I got there they said they did not have a truck only local trucks. There were about 25 trucks in the parking lot all reserved for local moves sitting idle not making any money while customers do not have a truck. Then they told me they located the truck about 50 minutes away from me. I went home to my house before leaving for that location and then when I left to go up to the new location they contacted me and said that they had a truck at my original location. Basically I was going in circles For two hours trying to get a truck that I reserved and in the end I still didn't get the truck I reserved and was put into a bigger truck which cost me more in gas on my 500 mile trip. And on top of that I was renting a A car trailer and had to split my reservation up. This caused two transactions. When I looked at both receipt upon leaving I found that the trailer had to be returned in one location and the truck in a separate location. When I return to the store and ask the attendant he said don't worry about it just bring it back to one location. Upon doing so I was charged an extra fee for not dropping it off at the location stated on my reservation.

Kenneth S. 
Évaluation :
5

Quick and easy return w/ great service.

Michael G. 
Évaluation :
5

Very easy and your folks were very helpful

Michael J. 
Évaluation :
5

Excellent service à la clientèle.

Gary R. 
Évaluation :
5

I've rented here several times. The staff is very nice and make it a good experience.

EDWARD K. 
Évaluation :
5

Always great service

David T. 
Évaluation :
5

Have a bell or something to alert team member that the customer is there if you are in an office, etc and not at checkout area. I will be using this Uhaul again. I am very pleased with everything from start to finish. very nice, pleasant, efficient, knowlegable, presentable team and always answered my questions courteously.

cynthia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony T. 
Évaluation :
5

The particular vehicle was on its last leg. Could barely get up any hills even with nothing in it. Barely ran. Thank goodness only had about 10 miles to move. I have used this location before and always received a well maintained vehicle.

Greg D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

PRIYANKA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick C. 
Évaluation :
5

Even with the sat morning line the check in was quick and the return even faster. A+

John N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kandice S. 
Évaluation :
5

Great location: they saved my reservation after I called them due to my plane ride being late.

Randall M. 
Évaluation :
5

Awesome service!!

KENT F. 
Évaluation :
3

Streamline interoffice communications! Change software if needed! I received MANY calls and emails from MANY different people after the arrangements were made. The left hand did not know what the right hand was doing. The wait to contact the Woodstock office and or a company representative who could not make a decision or help you could take up to one half an hour or more! The actual service was great! The experience was miserable!

Dan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
5

All good-very nice staff

michael s.  |  Expérience générale 
Évaluation :
1

First off- uhaul decided to switch my pickup location WITHOUT telling me. No email. No call. That set us back over an hour on our move. Finally we arrive to pick up the uhaul at the new location and they tell me they don't have the two dollies that I bought. That's a joke. Set us back MORE time since we didn't have the proper equipment. THIRD and MOST irritating is that as soon as we start to drive away the truck says it needs oil!!!!!! So guess who had to spend the money on oil so the engine didn't blow up mid trip!!??? ME! This was a horrible experience and I will not be recommending it to anyone.

Douglas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry K. 
Évaluation :
5

In and out in less than 10 minutes. Could not ask for better.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B. 
Évaluation :
5

Service was quick, customer service was very nice check out and checking in.

Teresa T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN F. 
Évaluation :
5

check in and facility and lot all excellent. truck interior: a go box of food was found from a previous rental behind the seat. center seat was sticky, dash was dirty/ no worries, i had wipes and took care of it. uhaul is getting better and better though, and the price was about 1/3rd of other quotes. i am pretty satisfied!

David H. 
Évaluation :
5

Easy drop off, the guys were nice.

Jesse R. 
Évaluation :
1

This was the worst experience I ever had moving. I has to wait 5 days to get my money back they charged me for a bad charge. Thus caused me to loose some of my belongings because I had to get a smaller truck. If I ever move again I will not use uhaul. The Georgia braches are all messed up like everything else in Georgia. The people are dumb and have bad customer service. Use another company.

melvin M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicola J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

This location in Woodstock had everything available including the ability to connect to insure the wiring on my old truck was able to connect to the lights on the trailer I rented. The Owner/Manager helped me and took excellent care of me. I would highly recommend this location for not only trailer needs but it appears they have storage facilities too.

mike R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason D. 
Évaluation :
5

The return app is confusing and hard to log in to at this location!! I diligently try to use it to avoid added cost and it”s a crap shoot whether I can get logged and complete the process. Gggrrrrrrrr!!

Edward P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred M. 
Évaluation :
5

Clean and convenient location. The staff was friendly, efficient, polite, and helpful!

Kraig D. 
Évaluation :
5

It's always a pleasure renting from this location starting with the 5-Star service from Shawn and Shannon!

Randall M. 
Évaluation :
5

Recently I rented 3 trucks from U-haul and each time I received excellent service

Dorothy S. 
Évaluation :
5

Make the name "We-haul"

Raymond S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kirk R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Q. 
Évaluation :
3

I understand why your facility is leanly staffed in our current tight job market, it is the same with my workplace. I found your employees to be hardworking and courteous. However, the pickup I rented was filthy, smelly and had numerous damages. A lot has changed since I last rented a U-Haul vehicle 6 years ago. There is no longer a personnel to assist with vehicle inspection when leaving the facility. I only realized that I was supposed to inspect the vehicle myself and text my findings via a texted link after the fact. Which is fine, had I been informed to do so by a human, specifically the one who handed the keys, rental contract and told me the location of said vehicle. The link is time sensitive and had expired by the time I discovered it. When I called customer service, they were courteous, professional and concerned. They offered to send another link, but given that I'm in my 60's and not tech savvy, I opted to return to the rental center to interact with a person. All of the issues I experienced could have been resolved had I received the same level of customer service I received 6 yrs. ago. A person doing a quick physical inspection of the rental vehicle, logging all the existing damages and giving me a quick instructions on operating the vehicle. I've been a loyal U-Haul customer for 25 yrs., however, after this last experience, I may consider taking my business elsewhere. U-Haul used to be better.

Lilani E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi T. 
Évaluation :
2

When I returned the trailer. I was approached by a drunk employee that was roaming around the parking lot. No sure what his job was? He was acting like he owned the place. I hope they correct this issue. I would hold off on using this location for now.

john B. 
Évaluation :
1

I never received the code to unlock the back of the truck, it was a nightmare, customer service didn't do anything about it and I could move any of my stuff, plus I just wasted my money and my time

Leidy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leslie L. 
Évaluation :
5

Please promote Shannon & Matthew! They were phenomenal and provided superb & excellent customer service! They went far & beyond my expectations as a customer! I will definitely come back to this Uhaul for all of my storage & moving needs! Thank you again!

Carolina A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven R. 
Évaluation :
5

This was a polar opposite of what I experienced at the pickup location. The gentleman that helped me at the Woodstock location was awesome and restored my faith a bit that there's decent employees out there

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
1

My truck was not ready and they closed the location even though I chose a none contact option for 9am. It took me almost 3 hours on the phone. By the time i got to my apartment my movers charged me extra because they had to wait 3 more hours. I ended up having to do stuff myself. The truck had a bunch of cigarettes inside. During thr trip i turned on the AC and it smelled so much like cigarettes that I started having an asthma attack and had to stop to use my inhaler. This was such a bad service I will never use uhaul again. I rented my truck 2 weeks prior to not have any issues getting a truck, but it seemed to have made it worst…

Juan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theodor B. 
Évaluation :
4

Work on your .com/share site for returns. It took me 30 minutes just to get the site to recognize my location and the back up option to scan the bar code on the middle window did not work. Very frustrating.

John T. 
Évaluation :
5

The reason I selected No on equipment is that I rented a motorcycle trailer and the ramp was short. My sport bike bottomed out where ramp attached to trailer. If my sport bike bottomed out, a cruiser like a big Harley or Indian would incur serious damage. The battered condition of the edgo of trailer indicates I'm far from the first to encounter this problem.

Allen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlene M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren R. 
Évaluation :
5

This is a great store. I love coming here.

LUIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Everything was excellent

MARK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie R. 
Évaluation :
5

The truck was old and needs maintenance. The steering was difficult and made a loud squealing noise when you made turns. The brakes were very worn and you had to press down very hard and hold it for the truck to stop.

mechla B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

You need to have a computer system that calculates the rental charge correctly.

BENJAMIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
4

Very hard to return equipment as store closed and website did not give this location as an option. Called customer service phone line hold time was ovee 40 minutes. Bad experience!

Randy B. 
Évaluation :
5

Serve Donuts

Rodney B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff A. 
Évaluation :
5

Everything was great. Pick and drop off was fast. Matthew was very friendly and thorough.

Hector O. 
Évaluation :
1

The manager was very rude. We think his name is Ramay. He was belittling to his coworkers and when we returned the vehicle he refused to help us, scoffed that we didn't know the check in process, and directed us to a check in lane where no one would come help us. We waited and waited and finally did the after hours self check in. Will never return to this location

tara N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew V. 
Évaluation :
5

Very convenient & a professional atmosphere

Robert A. 
Évaluation :
5

We just returned our vehicles trailer to this location but both people that we worked with were very helpful. The one person inside help my wife with a slight problem with being charged for not returning to a specific location. We never put in a specific location when setting up the U-haul because we were moving to a unknown area so we didn't know were there best place was to return our equipment. She was very helpful at getting the issue resolved and getting us a refund for the extra charges. The gentleman that helped me move the trailer into position during return even back up the trailer because I hadn't had any experience backing up trailers before. We had our dog with us inside the front cabin and he had no problem just getting in the truck with him to get me taken care of. I would definitely do business with this U-haul location again.

Johnathan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

I do not like the online checkout procedure. It was difficult to follow and unnecessarily long!!

Michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna F. 
Évaluation :
5

I can't think of anything. Truly great service and equipment!

JOHN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW M. 
Évaluation :
5

Nothing more needs to improve! The staff was incredible and I was very impressed all the way around. I wish I could remember the name of the young man who helped me. He had great customer service skills!

Jennifer R. 
Évaluation :
5

I can't think of anything. My experience was 10 out of 10! The staff really know how to give excellent customer service.

John B. 
Évaluation :
5

I'm sure there is something that could be done to improve service, but I can't think of a thing. The entire facility appears to be very well managed to me.

Joel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

Professionnel

Kenneth K. 
Évaluation :
5

The back up camera in the rear view mirror is horrible hard to gauge distance. Other that that it was an awesome rental especially when Home Depot rental canceled on me. I will never go back to them for a rental. Oh and btw I bought garnet boxes from Home Depot that fell apart on me, I repurchased more from Uhaul MUCH better quality and held up. Home Depot will be getting back the crap torn boxes I tried to use.

Stephanie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheri F. 
Évaluation :
5

The service tech trouble shot my brake lights and blinkers not working when trailer was being hooked up to truck. He went above and beyond to locate the problem and replace a defective fuse that allows me to rent trailer and have a great experience!

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

Always great service at this location!

Randall M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sadaf K. 
Évaluation :
5

Great experience. Thank you. All the people we worked with at this location were wonderful.

Bill H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig S. 
Évaluation :
5

Great personnel at this location

TIMOTHY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

moses D. 
Évaluation :
1

I was charged almost double the amount I was quoted because U-Haul changed my 48 hour window to 24 hours making it impossible to move my stuff in time. Not only that, but last minute they made me go get my equipment from a completely different city and promised I would get a discount for the inconvenience, but I did not. Overall, the absolute WORST experience I've ever had with moving and I wouldn't recommend to anyone planning to move to use U-Haul

Ethan T. 
Évaluation :
5

This is a great storage facility and truck rental depot. Highly recommend. Lori (the owner) is terrific and the staff was always helpful.

FRED G.  |  Expérience générale 
Évaluation :
5

The staff were very easy to work with and eager to resolve my storage issue, both of which I really appreciate.

Paul P.  |  Premières impressions 
Évaluation :
5

My expectations and experience was above standard. No worries of unexpected or unforseen issues, like some other storage places. Very pleased.

Glenn W.  |  Expérience générale 
Évaluation :
4

This was the first storage facility I have ever rented but I have no complaints. It was well lit and clean every time I was there.

Dale M.  |  Expérience générale 
Évaluation :
5

Lori was super wonderful and efficient! Great asset to your team!

Robert F.  |  Premières impressions 
Évaluation :
5

Absolutely wonderful in every which way, thank you so much for allowing me to extend my rental for so long. My life has been chaotic and you have been a diamond in the rough. Merci.

Sarah C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne C.  |  Premières impressions 
Évaluation :
5

This was the first time using a storage rental unit. Definitely 100 % experience. Great job U-HAUL Woodstock !

Charlene O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vincent h.  |  Premières impressions 
Évaluation :
5

Excellent location, excellent assistance. Awesome facility

Chastity V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paola G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAXINE F.  |  Expérience générale 
Évaluation :
3

I was met by a rude individual on crutches who yelled at me like I was an idiot because I didn’t know that the sliding doors closed at 7. Everyone else I had interaction with was very friendly and nice.

Tiffany C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brain P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tommy h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

belinda s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L.  |  Premières impressions 
Évaluation :
3

Payment was set up on automatic and fir several months was being charged for several extra units. Had trouble contacting store and took weeks to correct. Employees will not answer phone and goes to 800 number. Also fell outside at storage building and dislocated and broke ankle. Received NO assistance from employees. No one took information, follow up call. Etc.

Bruce G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kassandra B.  |  Online Move In 
Évaluation :
5

The only thing pending is a $40,95 credit but overall very pleased with staff and service. Thanks

Daniel R.  |  Online Move In 
Évaluation :
5

The staff was very friendly and helpful

Elizabeth E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY D.  |  Premières impressions 
Évaluation :
3

I reserved a storage unit online but Took 45 minutes to find reservation and available unit. What is the use of reserving if it is not honored?

stacey c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATELIN B.  |  Expérience générale 
Évaluation :
5

Check in was a bit confusing. Had 3 emails come thru and trying to sort thru to find info but attendant was very helpful.

Debra L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY R.  |  Expérience générale 
Évaluation :
5

This storage unit was very nice. We had another outside unit that was terrible!Most everyone we dealt with thru all our trucks and units were very nice.

Lori S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda M.  |  Online Move In 
Évaluation :
1

I put Three fourth gas back in the truck and when I park ed the gas hand was just a bit under the mark because it was facing down in line!!! I told the man about it and he said don't worry about but your company STILL charged me 38 dam dollars anyway!!!! I wouldn't recommend this place to no one!!!!!

zachary h.  |  Expérience générale 
Évaluation :
5

The place was really helpful I did exactly what I needed it to do

mark t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney B.  |  Expérience générale 
Évaluation :
3

-My official Move-out date is incorrect. The storage unit was clear as of 1/20/22. -The first day I moved into the unit, my belongings were swarmed by ants. I had to contact maintenance to correct this issue. I did not have food or any other luring agents within my unit to cause such a disturbance.

Jermaine S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark t.  |  Expérience générale 
Évaluation :
5

I like this place because all of staff members are so friendly and courteous. I wish to receive a final bill when I checked out and I am still waiting for that.

Reiko W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick C.  |  Premières impressions 
Évaluation :
1

My box was lost, I was charged an extra $1400 on accident, I repeatedly asked for other cards to be removed from the account, they weren't removed and they were charged again, I closed my account and was still charged again (on one of the cards I have asked to be removed countless times, as it is not my card). I have had multiple problems in three different states with three different U-Haul and each time was disappointing and honestly, I could put together a lawsuit for all the mismanagement of my account and belongings, as well as emotional distress. I will never recommend any U-Haul facility to anyone I know. In fact, I will go out of my way to make sure everyone knows about the experiences I have had over the past two years. Absolutely terrible. Je leur donnerais 0 étoiles, si je le pouvais.

savana c.  |  Expérience générale 
Évaluation :
5

This a very safe, clean and well maintained facility. I highly recommend it.

PAULA D.  |  Expérience générale 
Évaluation :
5

Good secure storage. Only had one incident where the staff mistakenly locked my unit. Other than that, excellent service.

bill w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda C.  |  Expérience générale 
Évaluation :
5

Very good experience with this uhaul storage.

BEVERLY SUE W.  |  Expérience générale 
Évaluation :
3

Because of illness, I could not retrieve my items from storage before the next month started. I ended up paying for a full month, even though I retrieved my property one day after.

Vashti W.  |  Expérience générale 
Évaluation :
5

Friendly people great location.

CARL V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen W.  |  Online Move In 
Évaluation :
5

Prices are a bit high for what you get.

janet s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renee t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C.  |  Premières impressions 
Évaluation :
5

The most convenient storage solution

Luis F.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

janice l.  |  Premières impressions 
Évaluation :
5

Best storage place I have ever used. Clean, friendly, secure.

Jeffrey S.  |  Expérience générale 
Évaluation :
5

Super nice facility and staff.

Theresa P.  |  Expérience générale 
Évaluation :
5

Everyone polite and acknowledges your arrival. Lori does a great job to help with any questions, greet you and remember you! Love UHaul!!

Kathryn E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLINT L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vadim C.  |  Premières impressions 
Évaluation :
5

Lori is very helpful and nice! Great customer service experience, thank you!

Lauren R.  |  Online Move In 
Évaluation :
4

Shawn was very helpful and efficient in answering all my questions.

Danielle F.  |  Premières impressions 
Évaluation :
4

The alarms would go off too frequently.

James F.  |  Expérience générale 
Évaluation :
5

Royce specifically and everyone else at Uhaul of Woodstock have been truly phenomenal! Move in of the unit was super easy and I am extremely happy with the service I received.

KATELIN B.  |  Premières impressions 
Évaluation :
5

The restroom in the storage area was very unclean. The employees were helpful and pleasant however.

Mary M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hubert T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madeleine C.  |  Online Move In 
Évaluation :
5

The staff was great!!!

Carvel P.  |  Premières impressions 
Évaluation :
5

Never had a single problem or issue in the years that I rented this storage unit.

JAMES A.  |  Expérience générale 
Évaluation :
5

Wish I realized that U-Haul had storage before.

Kevin C.  |  Premières impressions 
Évaluation :
5

Lori and Royce are the best! Excellent customer service.

JESSICA D.  |  Expérience générale 
Évaluation :
5

I am very satisfied with the cost of my unit.

Sencireour L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L.  |  Expérience générale 
Évaluation :
5

Great staff very knowledgeable and made this very easy

Mary Jo B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Flor C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dale M.  |  Premières impressions 
Évaluation :
5

The guy in the counter was very friendly and very helpful

Maribel T.  |  Premières impressions 
Évaluation :
5

The staff was very friendly and helpful as well as knowledgeable about the availability on the storage units as well as the rental trucks

mark t.  |  Premières impressions 
Évaluation :
5

Easy as ABC, smooth as Apple pie

Ayodeji B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammie P.  |  Premières impressions 
Évaluation :
5

Everyone was incredibly nice and accommodating . The manager was patient with my crankiness and Royce was equally as helpful and aided in returning our uhaul despite another location (out of the way) demanding it be returned to them.

JAZMINE C.  |  Premières impressions 
Évaluation :
5

Very impressed with the entire operation. All of the staff was very friendly and professional. The facility was impeccable.

Ronald B.  |  Expérience générale 
Évaluation :
5

Great location, easy in and out and Lori, along with her great crew , make storing and moving a much more pleasant experience.

Debra D.  |  Expérience générale 
Évaluation :
5

My experience was priceless. Thank you!

Jermaine S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S.  |  Premières impressions 
Évaluation :
5

The staff was great could not ask for a better customer rep

Hugh L T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie W.  |  Online Move In 
Évaluation :
5

Very convenient and reasonably priced

Dana T.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Taylour U.  |  Premières impressions 
Évaluation :
4

Customer service was good but sometimes it was hard to get someone on the phone and the wait time when going into the facility was long as there was never anybody up front. They were always in back. Also, I cleaned out my storage unit on 8/21/21. I turned in my card and took my lock I purchased off the door. The manager was not there so I was told that they would handle the closing of my agreement. A week later I received an email stating I was behind on my payment (8/22/21). I responded to the email that I had cleared out my storage unit a week earlier. This survey says I cleared it out on 8/26/21 which is untrue. I am reporting this just in case I'm charged for days that I didn't use. Other than that, this facility was clean and convenient. The employees were nice and knowledgeable. I feel as if management needs to be more available for customers.

Jessica S.  |  Expérience générale 
Évaluation :
5

The staff made all the difference. There is a Public Storage less than 5 minutes away whom I've used from time to time, but your staff is much more helpful and I will use U-haul going forward because of their Service. Please let Store Manager and staff know of their great service. In fact, I have used another U-haul facility's truck rental service because of my previous experience when I rented a moving van from this location. Great Job Team!

Nancy B.  |  Expérience générale 
Évaluation :
5

Charlie at 11300 Hwy 92 is great!!!! I've actually worked with him at the Canton location before. He is always great to work with!!!

Nicholas T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCY S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael E.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN R.  |  Premières impressions 
Évaluation :
5

Great service friendly people

Dana C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VANESSA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily G.  |  Premières impressions 
Évaluation :
5

Great experience all the way around.

Timothy G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James W.  |  Expérience générale 
Évaluation :
5

Everyone working there was very helpful and patient. The storage units are clean, well lit, easy to get to and the temperature comfortable. Very pleased with this location!

SANDRA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry W.  |  Expérience générale 
Évaluation :
5

Great Team - Very helpful and do what they can to work with your schedules

Derek S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

holice s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valencia H.  |  Premières impressions 
Évaluation :
5

The employee's customer service was above and beyond! I appreciated that he worked diligently to give me a work around when I realized that I needed a larger unit to store my items. Merci.

YVONNE M.  |  Expérience générale 
Évaluation :
5

Royce was very friendly, knowledgeable, and accommodating.

Paul P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren N.  |  Online Move In 
Évaluation :
5

Everything about U-Haul was absolutely great.! From making reservations, to actually moving in. The front desk staff (Shawn) was very helpful, courteous and very accommodating. Made a long, tedious move smooth and not quite so stressful. Would recommend highly!

SANDRA G.  |  Premières impressions 
Évaluation :
5

The desk representative was extremely helpful, professional, knowledgeable and polite.

YVONNE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAIRE W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD H.  |  Premières impressions 
Évaluation :
4

The halls a pretty narrow for moving in furniture like sofas. Lighting mounted low on the wall in very inconvenient location the also took up room needed to move items into the storage room.

Brad L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R.  |  Premières impressions 
Évaluation :
5

The staff are very friendly and helpful! The Manager Lori, was very helpful & very friendly!

Tammy P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

amadou s.  |  Expérience générale 
Évaluation :
5

We have renter space many times at other storage facilities. This is by far the cleanest and nicest place we have used.

Susan S.  |  Premières impressions 
Évaluation :
5

The staff was friendly, professional and very helpful

Debra P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M.  |  Expérience générale 
Évaluation :
3

Place needs to be cleaned at back parking lots lot of tree debris on ground

ZORAN S.  |  Premières impressions