Évaluations des clients U-Haul Moving & Storage of Wurzbach

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Wurzbach

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narendanath P. le

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process is complicated and full of validation errors. Charged more.

Carey M. le

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Staff was very nice and helpful. I’d recommend this location to anyone who asks.

Nihad I. le

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Very good

Ronald H. le

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Your staff is hardworking and very friendly. I can tell they all tend to have to work there lunch breaks."Great Customer Service"

Brenda N. le

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Le client n'a pas laissé de commentaire.

Abraham D. le

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Le client n'a pas laissé de commentaire.

Thomas E. le

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Le client n'a pas laissé de commentaire.

Kurt W. le

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Martin was amazing. Very friendly and welcoming. I was able to walk in and out with my truck within 10 minutes. That includes the checking in process and the truck inspection. I will definitely be getting all my trucks in San Antonio from this location.

Daniel H. le

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Outstanding customer service

Joshua H. le

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Excellent customer service, very friendly staff and easy drop off.

Ahmad Z. le

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Le client n'a pas laissé de commentaire.

Corey C. le

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Le client n'a pas laissé de commentaire.

John D. le

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Had no problems with U-HAUL.

Cia S. le

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We used the facility for three years.

Humberto G. le

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The office smelled like cigarette smoke.

Craig M. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

Martha R. le

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Le client n'a pas laissé de commentaire.

kevin S. le

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Highly recommended. Extremely helpful, rental truck was going to a location hit by floods. They team gave me extra time and miles, Thanks!!!

Tracy D. le

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The inside smelled of cigarette smoke, but the worker was friendly and helpful. Unrelated to the drop off location, the movers assist was a NIGHTMARE.

jacqueline t. le

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I had know problem with the service and would like to thank Ethan for being very helpful

Katharine C. le

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Truck cab not clean. Equipment requested not in van. Had to wait 2.5 hrs on Sunday to get help because no service til 9am. Can't call location directly; must go through call center. No responses. Had to get equipment at another location. Customer Service gave refund. Thanks!

Mark F. le

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Le client n'a pas laissé de commentaire.

Jeffrey K. le

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Great experience with a 30-day free storage offer after renting a trailer.

Julian M. le

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We are not able to comment on this location. We did an after-hours drop-off. The location did appeared to be clean and inviting.

Julian M. le

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We are unable to comment on this location. We arrived after hours and did a late drop-off. The location appeared to be clean and acceptable.

Casey S. le

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Le client n'a pas laissé de commentaire.

Marcos A. le

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Lots of hidden fees and ridiculous rates, almost $300 for a move to Austin, crazy. Will be using any other company in the future!

Yvette M. le

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Le client n'a pas laissé de commentaire.

Leticia B. le

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Facilities were easily accessible and staff was friendly.

Leticia B. le

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The representative from Uhaul was friendly and rental process was easy. Thank you.

DIANA C. le

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Amazing help by both gentlemen I spoke with. Very courteous and helpful. I have and will continue to recommend the UHaul off Parkdale and any UHaul if not close to this facility. Thank you again.

arielle T. le

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This staff lacks basic problem solving skills!.... I was charged for equipment I did not receive , waited 20min just to be told there is nothing they can do. I was told to just wait to be reimbursed with no exact time. Get this staff re-trained to learn costumer service.

Javier G. le

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VERY NICE STORAGE FACILITY ALONG WITH A VERY FRIENDLY STAFF. I HAD A WONDERFUL EXPERIENCE AND WILL PATRONIZE IT AGAIN.

Althea M. le

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EE, was great at customer service.

Carmen G. le

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Le client n'a pas laissé de commentaire.

Ricci F. le

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Nothing

Brenda C. le

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Mr. Ryan was so helpful and had customer service. This location by far has been the best location of storage I have ever had in my traveling career.

Stephen M. le

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Le client n'a pas laissé de commentaire.

latasha B. le

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Le client n'a pas laissé de commentaire.

Matt D. le

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Great service. Very helpful

Angel G. le

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Le client n'a pas laissé de commentaire.

DANIEL L. le

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The place is very nice! The two staffs working there are Super friendly and professional! Thank you very much! I would like to recommend to anyone! Excellent experience!

jose L. le

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Le client n'a pas laissé de commentaire.

Monica M. le

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They went above and beyond to help. If I need storage or any of my friends do I’ll be more than happy to send them their way. Mr Eddy is caring and compassionate.

Philomena T. le

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Staff went above the call to help with reservation

Eliseo M. le

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Very quick service, excellent location, security measures in place. Very pleased. Thanks.

Eisa A. le

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My storage was in the corner didn't have enough light but overall the place was more than awesome...

Fred V. le

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Ethan is not very friendly. He has no people skills and no motivation for his job. When I had question he had vanilla answers and never presented other potential options or solutions.

beatrice y. le

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Very professional. The gentleman at the front counter was polite, helpful, very fast to get me what I needed. I recommend this location to anyone needing a storage unit or if you need to rent a truck.

Anna G. le

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Ethan & Stacey were consumate professionals! They were friendly, helpful and efficient. Thank you both for being awesome!

Christyne P. le

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The staff were friendy, professional, quick and knowledgeable! I would highly recommend them!

Abdulaaeh A. le

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Great garage

Roman T. le

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Management staff is horrible. They aren't friendly and always seem to have some threat prepared for you when they see you. We rented a total of 5 offices/1 storage and we moved the business to avoid

Romain T. le

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new management that was put in place a few months ago is absolutely horrible. it made it an awful experience and we moved because of it. we were there for 7 months and had 5 offices and 1 storage.

Tom P. le

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Nice especially for the age of the place

Laura A. le

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Tom was very friendly informative and patient.

Blake M. le

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Extremely friendly staff and efficient process

ELISA G. le

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Kept getting late notices, bills for storage unit that was vacated well within our contract date. Notified on site manager, district area manager and corporate office as this had not been cleared

Susan F. le

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Lori was always very helpful. I will recommend this UHaul location to everyone I know.

Mario G. le

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Started off a bit rough using this facility because of a few things stolen from my unit, but Lori got a better control of the situation and was very kind to me and made my stay better Thank You!!

Maria L. le

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I had my storage broken into twice in a span of 2 months. Staff somehow deleted my account and I had to set up account again. I was told that my storage was moved...what?! Mobile app always had issue

Dominique V. le

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Climate control was not working.

DIRK F. le

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The staff throughout the years have been very professional and helpful. The facility well maintained and updated periodically. Thank you for GREAT service

Mary Jane M. le

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Helpful good staff every clean place

STACEY A. le

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Go U-Haul have a Blessed and Thankful Holiday to each and every one of the employees families and Head person in charge... I thank y’all very much...

Juan G. le

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My reservation which was made over 5 weeks before my arrival was given away. Another words they give my unit away to someone else. Also received email stating I own them fees. Not satisfied.

Juanita J. le

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From our call to the office and arrival on-site we were met with kindness of staff that went above and beyond to assist us. Our 1st visit to the city and this staff was EXCELLENT & we'll return.

Abdullah O. le

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Worst customer ever

James P. le

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Would have received above if the would have checked me out properly the first time instead of me getting an email about past due account..

felipe p. le

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Lori at the front desk was really helpful and nice!

Rene S. le

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N/A

GARY M. le

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No comments

MARY B. le

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Our unit was broken into and nothing was offered for the inconvenience. Then they lost our key for the new lock so I wasted a bunch of time with that. And we did not have 24/7 access as advertised.

michele d. le

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I want to commend the staff and manager, Lori, but I blame Uhaul for not adding enough surveillance. Our unit was broken into, robbed of electronics and then the culprits put another Uhaul lock on it.

jane h. le

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They were so helpful and friendly. Very nice people. Every area was clean and orderly. 5 stars plus!

MARCO P. le

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the prices are super high i find double of the size i had for half of the price in the same area also i was paying $129 per month where i found the same storage size for $39 it is crazy i felt bad.