Le client n'a pas laissé de commentaire.Ruby P.
Customer Reviews for U-Haul of Ingram Park
Pour nous contacter
San Antonio, TX 78238
(Across from Security Service on opposite side of loop 410)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ann G.
Le client n'a pas laissé de commentaire.MARISSA C.
Reading the gauges was a little difficult but I managed. Quick walk through would help at the truck.PAUL M.
Great customer service the times I have rented at this location. I loved driving the cargo van.NELDA L.
The trailer Smell like Ross real dog mess in the backTHOMAS L.
Le client n'a pas laissé de commentaire.PAUL JAMES G.
Le client n'a pas laissé de commentaire.LORENZO H.
It would be nice to get an ALERT of some kind highlighting the fact that my pickup location was different than what I requested. My only notification was a different address number (on the same road) that came in a text. Consequently, I showed up for pickup at the wrong place.SAMUEL B.
Is very accommodating and helpful.RICHARD T. | Premières impressions
Le client n'a pas laissé de commentaire.ST FLEUR C.
Trailer was placed by the employee....the hitch and lock were very worn out and a couple hours within our trip it came undone....thank God no cars were around us at the time because it would have caused a terrible accident. I called immediately to see if we could swap it out at a different location and was not given that option...obviously not happy.ALFREDO B.
The trailer was damaged and I pointed it out the sales and they still assigned it me. It run fine but the roller was broken and caused us a lot of grief to have to them open it which practically damaged the back end of the trailer.CARLOS U.
Le client n'a pas laissé de commentaire.LANETTA W.
Le client n'a pas laissé de commentaire.Rene R.
Le client n'a pas laissé de commentaire.DAVID O.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.THERESA G.
Le client n'a pas laissé de commentaire.Carmelo V.
Better customer serviceEva G.
Le client n'a pas laissé de commentaire.IRMA B.
Was not greeted when I picked up and dropped off the truck. The truck was somewhat clean, the driver side visor was broken, and one of the lights on top of the truck was hanging by the wire.MAURICIO M.
They always do a great job in and outTONY P.
Great serviceRAMON A.
Le client n'a pas laissé de commentaire.EDWARD M.
Le client n'a pas laissé de commentaire.James M.
Great jobDANIEL M.
Le client n'a pas laissé de commentaire.DEBRA H.
Le client n'a pas laissé de commentaire.ROSALIE R.
Truck was dirty smelled like Marijuana, truck felt like it was coming apart. I rented the 26ft for 2 days but could NOT use at night due to not having high beams and low beams were point UP RIGHT! DANGEROUS!!!!gerardo P.
Le client n'a pas laissé de commentaire.RENE ANTONIO F.
Le client n'a pas laissé de commentaire.Natalie H.
Le client n'a pas laissé de commentaire.Kela E.
The truck I rented the check engine light was on and not to mention it was filthy. When I go in and return the truck in, I had to walk on and ask to be help. The guys that where there were just watching the monitors instead of going out and help.Rolando R.
I was charge for a dolly and pads that wasn't in the truck. Is unprofessional and no I recommend to anyoneROBERTO A.
Service was quick, easy and spot on. No need to change a thing.James N.
Our representative was exceptional. Many thanks.OLGA S.
Le client n'a pas laissé de commentaire.WAYNE S.
Le client n'a pas laissé de commentaire.KENNETH K.
My reservation was made online for a certain location closest to me and when arrived to pick up rental I was then told I had to drive to another location because that is where they moved my reservation to and that they had the rental truck along with the specific dolly I reserved. Upset at the fact that I was not notified about the change of location and was wasting time driving already on a stressful day of a move. And then we get to the location and the dolly reserved for our move is not even available.JOSEPH C.
Le client n'a pas laissé de commentaire.DANNY D.
Le client n'a pas laissé de commentaire.KISHOR P.
Le client n'a pas laissé de commentaire.DWIGHT W.
Very informed, friendly people. The biggest fault I see with the U haul company is that they continue to send me to far away pick up areas than necessary. I have several hauls near me and Iwith an abundance of trucks but I am always sent further away to pick one up.LEEANN W.
Le client n'a pas laissé de commentaire.Pablo C.
Le client n'a pas laissé de commentaire.ANTHONY B.
They made me drive to three different places because they didn't have the equipment I needed and the other locations didn't have it either. Blankets I ordered was opened and we didn't use. I had to by straps because of not having the utility dolly. Manager was horrible to deal withANTHONY O.
Making sure that all units are clean and ready to be rentedGUILLERMO M.
Le client n'a pas laissé de commentaire.ROSALYN C.
Le client n'a pas laissé de commentaire.ANGELLE W.
If someone rents a certain dolly then have the dolly ready or notify the customer before they arrive at the location. It leaves the customer scrambling to figure a alternative means to move something. Then that time searching for a alternative method is taken away from the reserved time we have for a uhaul rental.JUSTO G.
This was a much better experience than my last one at another location. The 3 staff members I interacted with were all professional, courteous, friendly, and efficient!CRISPIN M.
Le client n'a pas laissé de commentaire.Robert G.
All great thank you. :)MIGUEL L.
Le client n'a pas laissé de commentaire.ANA P.
Le client n'a pas laissé de commentaire.Luis E.
Le client n'a pas laissé de commentaire.JUAN ANTONIO P.
Le client n'a pas laissé de commentaire.MARK C.
No explanation given. A young male told me just to drop it off.David G.
The guy who did my reservation was awesome but when I brought it back I showed up a day early and I was their b4 they were closed and the guy wouldn't wait on me he had me use the online way to return it and then I couldn't return the key because the drop box is padlocked and I had no key or passcode to put the key inSABRINANICOLE H.
Nothing really, my experience is always exceptional at this locationENRIQUE R.
First time I took UHAUL van so i am not aware of the policies. Also They didn't tell me about the fuel service charges. I drove for 20 miles inside town..For that they charged $101 including fuel service fee and fuel cost, mileage cost, vehicle rent.KARTHICKVEL M.
I know within the next year by August or so I'll be using U-Haul again already know it so I will be calling you guys and thanks so much for your help financially was able to pay everything with no problemJUDY U.
Le client n'a pas laissé de commentaire.FRANK G.
Le client n'a pas laissé de commentaire.TIMOTHY T.
Was so fast service on a Wednesday.Thank you for your service. I m very happy to continue to choose this location.LETICIA M.
Le client n'a pas laissé de commentaire.JUSTIN H.
Everything went well. Very professional staff.ROSANNE H.
Guys at the desk were awesome. Great job.ROLANDO M.
Everything was quick and easy, thank youBaldemar H.
Nothing keep up the great workTONY P.
Le client n'a pas laissé de commentaire.ROLANDO E.
Le client n'a pas laissé de commentaire.RYAN H.
Le client n'a pas laissé de commentaire.PAUL M.
Was Convenient for my move to a different stateLaureena G. | Premières impressions
N/A.... Continue to Keep up with the excellent customer supportLAUREENA G.
Le client n'a pas laissé de commentaire.Kurt E.
Fast, efficient and professional! Wasted no time attending to ones' needs.RUDY G.
Very efficient system. Friendly staff. My only gripe is that the parking lot is a bit difficult for non-uhaul related Vehicles. Still, a very pleasant experience that was also quick.Matthew B.
Rental was supposed to be ready at 9am, however Ingram Park Uhaul delayed opening until 10am. We were late dropping off the uhaul and we had to pay extra because we didn't get a chance to put gas before returning the uhaul.Adrian M.
Dropping off uhaul rental was fast and easy with minimal wait time! I was definitely happy as we rented another utility. Great customer service at this.Cynthia F.
Le client n'a pas laissé de commentaire.Joel M.
Excellent 100 % Overall MÃ¡nager in charge 9/03/2021 and STAFF Deserve my CongratulationsJOSE L.
I was thinking that t would take a while to get checked in and checked back out-- the minimal time I spent with this team was amazing. Will definitely return if I need further servicesJASON L.
Nothing it was greatDustin R.
The staff were helpful and courteous. Overall excellent and quick.DARREN F.
Le client n'a pas laissé de commentaire.BRENDON H.
The online reservation and check-in process is awesome!Rachael V.
Le client n'a pas laissé de commentaire.JESSE C.
Le client n'a pas laissé de commentaire.Natalie H.
Every thing went perfect without a hitch. The gentleman that helped me was friendly and prompted.FELIPE F.
Excellent service and equipmentLINDA G.
The trailer needed some maintenance. The door was difficult to open and close. The latch worked but was rusty. It drove well.WIlliam W.
Trailer needs some love as the wheels and tires were pretty worn. Also late the day before I was told my pickup location was 45 minutes away and that my drop off location was equally as far. Spent as much money to pick up and drop off the trailer in gas as I spent on the trailer. Just not a great experience this trip.Robert F.
Le client n'a pas laissé de commentaire.JACOBO M.
Le client n'a pas laissé de commentaire.Jason J.
The person that was to open at 7 didn't show up till 9:45. So I paid 4 people 2 hrs of wait time!!JOHN E.
Le client n'a pas laissé de commentaire.Peter V.
The truck I rented had a lot of issues and noise coming from the back of the truck. I am glad it lasted the days I needed it for I was worried.RON W.
Keep promises when picking upTELESFORO C.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!