The customer service rep who took care of myself and the person before me at check out was incredibly rude. Cursing in front of me, short, curt, and impolite. He treated the customer in front of me like he was an idiot. And made me feel very uncomfortable when processing my reservation. He was angry and very unprofessional. I donâ€™t usually leave bad reviews, but the service I received there was the worst I have received at any Uhaul location.
Moving Truck Rental in San Antonio, TX at U-Haul of Ingram Park
Moving to or from San Antonio, TX 78238? Get FREE truck rental rate quotes at U-Haul of Ingram Park.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Ingram Park
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Antonio, TX.
Cargo vans and pickup truck rentals in San Antonio, TX
U-Haul cargo van rentals and pickup trucks in San Antonio, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Antonio, TX 78238. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The guy who helped us was not friendly at all. He over charged us as we were charged more for trailer than price given online
Kyle was very friendly and helpful.
If we need another truck rental yours will be the deal again. Thanks.
Very helpful and thorough.
I couldn't locate the lockbox to use the App to check-in, but the staff was able to help me. Perhaps some signage pointing to the 24-hr key area would help? Or I may have just missed it!
Mark was very helpful.
Great service and I keep coming back whenever I need to haul something! Vehicles are dependable.
Told us we could not drop off because they were closing in 15 minutes. Well we dropped of anyway and they charged us an extra day. Basically stole from us .
Previous location took 3 hours to get everything I reserved 2 days prior. They switched to this location and got everything in less than 10 minutes.
The guy that helped us was wonderful! Friendly and extremely helpful!
Nothing at all
Excellent, prompt service at 5786 NW Loop 410. Good job with Covid 19 compliance inside location. Vehicle was clean, but did smell of smoke a bit. Would have been a comfort to have a sign in vehicle stating whether or not it had been cleaned with disinfectant. Otherwise everything went very well.
The return of the vehicle thru the application was difficult as it would not pick up my location and having trouble with uploading pictures there s hi ould be an option to enter manually with a way to email pictures.
Your rep during pickup was not too friendly and did not explain all the tie downs I needed to tie the car down. Your rep when I returned it, was excellent. He was the one that noticed that one tie down was not made and was helpful with helping me unload my car.
Not sure what u can improve. service was fast and friendly. I rented a flatbed trailer and it was hooked for me and removed. I was in and out, great job
Using the self check-in via the website for returns was not user friendly. I had to call customer service in order to complete the online return process. EXAMPLE is when customer service instructed me to enter contract number instead of the requested email or phone number the web page suggested.
My service experience was fine, the attendant was we very nice and professional. However I would not recommend this service. The gas gauge on the truck fluctuates bc it is an old vehicle. And the check tire light was on, I paid for the $5 fee to cover discrepancies in gas to avoid further charges. I even have my receipt from putting gas in the vehicle and I was still charged additional charges for gas. The online website for self service was glitchy, And for $100 to rent a uhaul and do all the work of moving myself it would have been better to just hire a moving company.
Kyle was excellent, friendly and professional during my check out and check-in process. He's a wonderful young man. Give him a raise very nice guy.
No problems. Friendly personnel.
A family emergency occurred 30 minutes after renting trailer we were unable to use it for our project and were still charged for the full cost of a24 hr rental also trailer was returned within 45 minutes
Truck was clean and ready. Would use again if needed.
Staff member was very polite and courtesy in offering assistance with trying to locate the exact trailer I would need.