You guys rock, don't ever change!!KENNETH P.
Customer Reviews for U-Haul of Long Beach
Pour nous contacter
Long Beach, CA 90806
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.muny C.
Le client n'a pas laissé de commentaire.Stacie K.
Le client n'a pas laissé de commentaire.BAXTER M.
not only (both times) i came in to get my reserved van, people at front desk were, first time, talking about selling their personal vehicle while i stood there waiting. and second, they were arguing over who was getting their vacation time off.. then i was told i had to return the van at 23 hours as they already reserved it to someone else AFTER i told lady at Uhual that i needed can for AT LEAST 28 hours.. also, for a one day rental, driving only 48 miles, while still having to fill up gas, came it to 90 $â€¦. that seems beyond unreasonable. $.89/mile is robbery.STEVEN F.
Great customer skill very informativeHak H.
Your add on charges need to be disclosed at sign in or over phone when reserving. 30 $charge to replace a gallon of gas when you have it on site is extortion. And to charge double for gas what you post.WILLIAM L.
Everyone there is knowledgeable and friendly. Vehicles are top notch.STEVEN C.
I confirmed my quote online and they tried to charge me 90 $+ more for the rental when I got to the counter (after confirming the options I had selected). I did not appreciate that.THOMAS K.
They had no dolly for my move after I was told they would.Carolyn P.
Le client n'a pas laissé de commentaire.ANDRAWES B.
The service was okay.David M.
Le client n'a pas laissé de commentaire.KIMBERLY G.
Le client n'a pas laissé de commentaire.MICHAEL O.
Both the general manager and Chad who hooked up my trailer were calmly and efficiently dealing with a very busy morning. Polite, competent and interested in doing an excellent job.JOHN B.
Le client n'a pas laissé de commentaire.Jonathan E.
Made me comeback and switch trucks because they said the self checkout system gave me the wrong truck. Both trucks had the gas light on. Didn't give me extra time for the hour I wasted switching the trucks and getting gas. Forged my signature on the contract for the second truck.Trevor B.
Le client n'a pas laissé de commentaire.william C.
The person who helped me was very nice.Kellen I.
Staff were friendly and courteous and worked with me as my plans changed.FELTON W.
Le client n'a pas laissé de commentaire.tony R.
Le client n'a pas laissé de commentaire.frank H.
I haven't gotten any notification of a day refund. I turned in the uhaul a day early.DANIELA M.
Le client n'a pas laissé de commentaire.Nadine B.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.SARAH C.
Great experience! Helpful staff.Viet H.
Le client n'a pas laissé de commentaire.Erwin L.
The guy outside assisting with rentals was very helpful. It was crowded and he was the only one out there and he was very professional and courteous.MATTHEW H.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.CAROLYN C.
Le client n'a pas laissé de commentaire.Jason H.
Keep up the good work.JOSEPH W.
Le client n'a pas laissé de commentaire.Luis M.
The customer service there was spot on! Very kind and helpful! Definitely coming back. â˜ºï¸KASSANDRA N.
William was great!CRYSTAL H.
The staff at this location is always friendly, and extremely efficient. I have recommended this location many times.Joseph R.
Le client n'a pas laissé de commentaire.LAURA M.
The price on the rental wat totally unfair and taken advantage of a customer.Randall B.
I did express check in but it wasn't express. there were 3 people ahead of me in line and only 1 employee. Had to wait long time.TODD K.
Le client n'a pas laissé de commentaire.Rena W.
Make sure the gas level is the same as the picture in the contract. I filled 3-4 gallon for a 2x trip and still got charged for another 4 gallon. Unless you have an old car or you have a tank which have a 3mpg otherwise this is a fraudGORDON H.
Le client n'a pas laissé de commentaire.MIGUEL G.
I returned the truck with more gas than when I received it. Somehow I got charged 70 $more. I have replied asking about this charge but haven't heard back yet. Please reach out before I have to put a hold on the card. 310-293-8747MATTHEW S.
I'the crew at this location is friendly and professional. Checking the equipment out was a breeze with Sean's help And mike made the return super easy I will definitely rent from them againLouie G.
Great group of employees!ANTHONY V.
Le client n'a pas laissé de commentaire.CLARENCE R.
The truck was dirty and the gas tank was at empty. Had to put gas which caused a delay.ANA B.
Le client n'a pas laissé de commentaire.MEGAN R.
Le client n'a pas laissé de commentaire.DAMIAN G.
Le client n'a pas laissé de commentaire.ILAHEROSE C.
Le client n'a pas laissé de commentaire.DERRICK C.
Cheaper ratesLUIS O.
The "oil change due soon" and the passenger-side tail light was out. The van was very dirty on the outside, The van rode well, no complaints. The staff was nice.ROGENA T.
The guy that helped me out today was awesome. Quick, easy and we shared a few laughs. Great serviceRAY C.
Hire staff that know what they are doing. 15 people in line. 1 person behind counter working. 3 others doing nothing. Truck was not ready. And was boxed in. Difficult to locate. Just an overall bad experience. It was 8:30 in morning. Do not rent from this location. You can do better! Saving grace for me to even consider renting from Uâ€"Haul again was guy outside that helped me. Inside staff were terrible all around. Should have read more reviews prior to selecting this location. Awful!LANA BLAKE K.
When I first got it, it smelled like smoke.Jacquez C.
Thank you uhaul team for helping make my move a breeze.Vanessa A.
Particular call to Shaun but all the team are great at this location, friendly and hardworking bunch, always a pleasure renting from this locationSIMON P.
Drop off Process was very easy .YOUSEF H.
Le client n'a pas laissé de commentaire.NICK M.
Le client n'a pas laissé de commentaire.Jose L.
A bit of a wait to get service. Other Wise okMATHEW K.
You change me for a dolly that I did not get and when I call back and told the young lady about it. She started she will make a note about but didn't note it are take it off my bill.CHARLES S.
Le client n'a pas laissé de commentaire.KENNETH H.
Soon as I walked in I was greeted with a smile and service was excellent and educational I will be back for more service in the near futureadriana C.
Staff was very helpfulSTEVEN V.
Le client n'a pas laissé de commentaire.ANTONIO M.
I booked the trailer at another location. Was not told that it wasn't there. Had to drive 30 miles the other direction to Long Beach to get it.PHILLIP B.
I need my deposit back!!!AMANDA P.
just confusing how rental rates start at 19,99 $ and for a 48 hour rental with only 20 miles driven and gas fully refilled that the total comes out to 70 $+STEVEN F.
very fast very efficient.in and out,Paul M.
Le client n'a pas laissé de commentaire.Bryan W.
Le client n'a pas laissé de commentaire.SAMPHOS P.
The lot guys are great. This is my go to store for U-Haul rentals. ThanksHECTOR A.
Le client n'a pas laissé de commentaire.GLENDY S.
Le client n'a pas laissé de commentaire.EDUARDO G.
Prices are higher thanCHRISTOPHER V.
Le client n'a pas laissé de commentaire.Daniel L.
Le client n'a pas laissé de commentaire.Jairo C.
Truck smells of cigarettes, in aware of fuel remaining issue , charge 30 for less then 1/4 tank. . Was not told of this charge when renting.JEFFREY L.
Le client n'a pas laissé de commentaire.Charles O.
Awesome service.HECTOR A.
Le client n'a pas laissé de commentaire.BRITTANY B.
Le client n'a pas laissé de commentaire.Gregory W.
Le client n'a pas laissé de commentaire.Fernando M.
Everything was great.Sue S.
Le client n'a pas laissé de commentaire.SERGIO F.
Le client n'a pas laissé de commentaire.Jesse S.
The customer service I experienced by one of your male associates who was outstanding. I wish I could remember his name. I haven't had customer service at such a high level in many yearsMALCOLM H.
Le client n'a pas laissé de commentaire.JAIME S.
Great staff. Quick and efficient. Van in good running condition.ANNETTE H.
Great customer service!VERAJEAN D.
Inside of the cab was sticky & smelled of cigarettes. The sun shade was busted.DARKO B.
You guys/ gals are awesome, don't ever change!! Thank you!!KENNETH P.
Le client n'a pas laissé de commentaire.Giovanni R.
Le client n'a pas laissé de commentaire.BRIONA C.
Not able to check in online. Got there and 12 people inline. Was told there were system issues causing delays. Took an hour in line before I was able to get truck.JUSTIN B.
Le client n'a pas laissé de commentaire.NICHOLAS V.
Reserved a 20' truck for a one-way trip out of CA. Was called 2 days prior to my original reservation pick up date and was told there was a truck for us that was close by for pick up on our date. Great! We get there, they don't have the truck, nor did they bother calling us to tell us that before our set time. We went home and waited, U Haul called and promised us a 20' truck that could go one way, but it was an hour away from us. We decided to go for it. Arrive to the new location after an hour of driving, and are told they do not have a 20' truck, and instead put us in a 15' truck. The 15 ended up being fine, but this whole process was such a nightmare. I wish I could say our problems ended with that truck rental, but they didn't. We had a reservation for a U Haul storage facility from 3 weeks ago that we made in our new city. We had set up the move in date for 8/1/21 even though we made the reservation on July 11, 2021. When we arrived, after driving for 7 hours out of CA to our new home state, we were told there were no available storage units when we arrived to the U Haul storage location, and when speaking with corporate U Haul on the phone, we were told there were no open units within a 60-mile radius. We found an outside party to store our belongings with and had absolutely no help from U Haul besides a 50 $â€œreservation guaranteeâ€ refund. This was honestly the WORST EXPERIENCE we could have imagined. Especially when moving out of state. USE A DIFFERENT COMPANY!Kathleen D.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!