The person working the closing shift was very rude and unhelpful. Didn't do anything to help checkoutRomir A.
Customer Reviews for U-Haul of Milpitas
Pour nous contacter
San Jose, CA 95131
(@ Montague Expwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Confusing about whether or not to expect the extra items to already be in the vehicle.Glen O.
Le client n'a pas laissé de commentaire.Raymond C.
Le client n'a pas laissé de commentaire.Michael B.
If this location had additional staff, the waiting time would be greatly reduced. There was only one person at the register and one person assisting customers with taking rented equipment.Diladirgachew A.
Le client n'a pas laissé de commentaire.Johny J.
Le client n'a pas laissé de commentaire.Sergio D.
Keep up the good work.Kenneth K.
Customer service is good but the equipment that i rent the A/c is not working and the way to return the vehicle are not that organized because the day after i return the vehicle i receive a phone call and they looking for the equipment that i rentAlfred A.
Le client n'a pas laissé de commentaire.Erik B.
Le client n'a pas laissé de commentaire.Lan L.
It was easy to rent and well priced and the people were friendly.Oswaldo C.
I give high praise for professionalism shown by whole crew.George S.
They charged me twiceEddie H.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Benxin L.
Great service nothing to complaints aboutTuan L.
Le client n'a pas laissé de commentaire.Carole G.
I am a bit concerned regarding customer information security since your service rep was using her personal cell phone to scan DL's. Three of your service crew said this is standard practice. I will monitoring for any security breach. You may want to change this policy.Michael M.
Great place to rent a Uhaul. Great and very helpful staff. Truck and trailer are always clean and ready. Merci.Thanh N.
Le client n'a pas laissé de commentaire.Travis S.
The U-haul had cabin lights not working, the trunk lights were not working! Also, the gas was a below 3/8th mark. I drove 6 miles only and returned a truck in 1hr but they charged me 5 $saying you used the gas since it's â€œjust a littleâ€ below the 3/8th mark. Who on earth would use this much gas for 6miles?Shubham A.
Keep up good workðŸ‘ŒSudhir B.
Le client n'a pas laissé de commentaire.JESUSA B.
I have a problem with your rental service this time. The contract number is 25144019. The rental location charged me for 4 gallons extra fuel although I brought it to the same level, this is the first time that has happened with any uhaul I have rented. First of all, they marked the fuel level wrong at the beginning, but I didn't pay attention because they sent the contract to my email. It was not at 1/4 of the tank. You can check the Receive and Dispatch pictures. I want a refund of 26,40 $ for the fuel charge because this is scamming. Thank you very much! Best regards, Anh NgoAnh N.
Le client n'a pas laissé de commentaire.JOSE M.
Le client n'a pas laissé de commentaire.Siddigkhan L.
Daniel is a Great asset for your company. He's very friendly and professional. I've rented from this location a few times and always had a prompt and Curtis service. A Number 1 Sincerely, Alex P. HansenAlex H.
Le client n'a pas laissé de commentaire.Alejandra C.
Everything was good ðŸ‘Barney H.
Systems at the front desk not working Charged extra for fuel when I have already filled to the tank value. Ridiculous.Raghavendra R.
Renting and returning both are very smooth. I like you mobile self return site very much.ANUBHAV J.
Le client n'a pas laissé de commentaire.ELLIOTTE G.
Le client n'a pas laissé de commentaire.Tuan D.
Le client n'a pas laissé de commentaire.Jairo R.
Le client n'a pas laissé de commentaire.Kelly V.
Le client n'a pas laissé de commentaire.Neshel G.
Le client n'a pas laissé de commentaire.HIEN N.
Le client n'a pas laissé de commentaire.Hari K.
Le client n'a pas laissé de commentaire.Rafael A.
Daniel that helped Me was right on top of it. Good Man you've got there.Alex H.
Le client n'a pas laissé de commentaire.Sanskar P.
Keep up the good workSalvador P.
Le client n'a pas laissé de commentaire.Christian R.
Keep up the Good work and service.Aldric A.
All was great.RICKY B.
Great service, people are friendly and reasonable wait. Improve can not think of much.Mukesh L.
It was hard to start the vehicle. U had to shake the steering wheel several times for the car to turn in. It was very frustrating & time consuming.SHIRLEY T.
I am a repeat customer to this location. Well managed, super nice staff, and always a pleasure. Merci.Marlo C.
Helpful staffJESSE A.
Renting was quick and easy. Although, this location may have been a little short handed on the day I was there. However, they did well.JEFFREY H.
tire alignment was off. was unsafe to drive on freewayJane Y.
Le client n'a pas laissé de commentaire.Marty W.
service was great!!Donald G.
A great experience! Thank you to the team at the Old Oakland/Montague Expy location.DON C.
Le client n'a pas laissé de commentaire.Louis C.
Staff is extremely slow and not friendly. Has never been a great experience.Manit M.
Le client n'a pas laissé de commentaire.Dimitar H.
Have not yet received my final email invoice for the charges for this afternoon's rental.PHILLIP K.
Le client n'a pas laissé de commentaire.RAVI W.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.marcelo S.
They could have brought the truck to us , and did a walk through, but they just had us go get our own truck and drive it off from the parked area.Jason T.
Truck was amazing that it was even there since I've been looking a while Did not see. Like the truck can wa s leaned at all with granola bar wrappers inside and interior not cleaned Glass window had prints on there and a little dirty but we needed the truck so we took itTHI H.
Le client n'a pas laissé de commentaire.Mike J.
We had an issue with our vehicle, the van we got would not fuel! As soon as as I start the fueling the gas gun handle would pop off as if the tank was full. The gas station attendant suggested that it might be an air bubble issue and that we twist the nozzle around, that did not fix the issue. We tried a different fueling station, and then a different gas station altogether, nothing worked. I called U-Haul support and they said to fuel slowly by not squeezing the gas handle the whole way, that did not work. We ultimately had to purchase a gas canister, fill that, and then fill the car. When we got the van it was not filled, I think this might be a strategy to make some money on the over/under on the gas levels. However if U-Haul had tried to fuel it full before giving it to a customer then the issue would've been discovered. I wasted a lot of time, extra mileage, and not to mention out of pocket purchase of the gas canister, adding frustration to an already stressful moving day. I think this could've been avoided if U-Haul did a little more inspection and maintenance of their equipment.Christopher T.
Although I delivered the truck at 330 PM on 10/09 the folks at U-Haul only updated that the next day.Nandakishore S.
Le client n'a pas laissé de commentaire.Joseph A.
No comentsJose F.
UHaul has always given us the best value. We had to move things from our home to our storage on Oakland Rd. So this Uhaul location was perfect!MARVY C.
Le client n'a pas laissé de commentaire.JEONGSOO K.
Le client n'a pas laissé de commentaire.Patti G.
Le client n'a pas laissé de commentaire.RENZO M.
The customer service is great! Hi-5 to that! But the vehicle was dirty outside while the passenger seat has furr. I still recommend to go to this place..Jemellee M.
The female representative provided excellent customer service with a smile. Visually, she pretty much was doing everything by herself she was a one-man show. Your organization should be proud of her she definitely highly represents the U-Haul organization. Definitely a star performer.Marty W.
I always use this location because they always have what I need available and makes everything effortless for me. They are so nice.Jodie C.
Nothing to improve. It's a small busy location with two staff members.Alexander R.
Le client n'a pas laissé de commentaire.Raymond L.
Your rate is to expensive. It's per mile spent more than 400,00 $ fo 180 miles, and the gas gauge meter is inaccurate. You're charging more than 50 % than other competitor. If should have known.Dickmacrino A.
Le client n'a pas laissé de commentaire.Christopher T.
The car was dirty, I had to clean it myself before I return the car. The mileage was 1000 miles when I start the car, in the invoice, it was written 998, you overcharged me for 2 miles. I will not ever use a car from that location and I will try to check every car for everything before I get another rental from your company. I did not know that you are such a scam. Very very dissapointed.Marian B.
Truck was very uncomfortable to drive, seat was very uncomfortable, passenger door would only open from the inside. Hot air blew in on your feetLeigh F.
Le client n'a pas laissé de commentaire.Wee C.
Le client n'a pas laissé de commentaire.Yvette G.
Le client n'a pas laissé de commentaire.JUAN S.
Le client n'a pas laissé de commentaire.Juan A.
Le client n'a pas laissé de commentaire.NAYANKUMAR P.
Le client n'a pas laissé de commentaire.dale D.
App is horrible customer support is horrible made me wait for 30 mins at 4 AM to get to customer support when the app was not workingSahil C.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.DANIELLE D.
Friendly and courteous manager, clerk, and helpers. Will rent from again. Merci.Khoa T.
Le client n'a pas laissé de commentaire.Christopher T.
There was two dirty used masks in the truck when I entered, along with a few coins on the dash, which negate the claim that uhaul thoroughly disinfects each truck. The counter was severely understaffed for a Saturday morning. Only had 1 person checking in people, with another running around for trucks. Extremely long line that would have taken over an hour to get through had I not used the App, which is so broken that I had to reupload my information 7 times 30 min.Adam C.
Too much wait time at check in and check out. Checkin took about 40 minutes. I made an online reservation but it seems that the check in person had to type all my information in the system again. Otherwise, equipment was in great working condition and very clean.Carlos C.
Le client n'a pas laissé de commentaire.Julian R.
Le client n'a pas laissé de commentaire.Jim A.
Speed up check-in process.Sandip P.
Le client n'a pas laissé de commentaire.dakshil S.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!