Everything was greatJAMES A.
Customer Reviews for U-Haul of New Brighton
Pour nous contacter
New Brighton, MN 55112
(Located just North of Interstate 694)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.QUINESHA D.
Le client n'a pas laissé de commentaire.Lindsie H.
Le client n'a pas laissé de commentaire.LINDA S.
We got in just before closing and the agent was courteous and respectful. I really appreciate that.PHILIP L.
Staff was friendly and as efficient as possible. I think only improvement would be to tell customer where to look to identify which vehicle is theirs. I was told that my truck was in row HHH, but there were 4 vehicles back in row HHH... it took me a minute and I figured it out, but would have been nice to be told where to check on the vehicle to match unique identifiers between my contract and the vehicle itself.DAVID S.
Fast and easy.ETHAN L.
Le client n'a pas laissé de commentaire.RAJIN R.
Keep goingKoffi N.
The staff were extremely friendly and helpful. I will definitely be back.Jason B.
Le client n'a pas laissé de commentaire.SARAH D.
Adam was extremely helpful, knowledgeable and friendly.Karrie H.
Andy was friendly and knowledgeable! Have used this location 4 times. Will again in the future.Jonathan G.
Wonderful customer service. Well done.Mark T.
Le client n'a pas laissé de commentaire.Hellda S.
Every thing is good.Donald B.
Le client n'a pas laissé de commentaire.PHYLLIS H.
The guys working we're very helpfulMELISSA J.
Employees were all friendly and courteous. I had a horrible experience at this location many years ago and went in with apprehension. All went smoothly and quickly.April R.
Very interested place and recommended for everyoneCHALA Y.
Everything was perfect. Thank you.John T.
Le client n'a pas laissé de commentaire.SUNIL B.
Le client n'a pas laissé de commentaire.Bradley P.
Le client n'a pas laissé de commentaire.DANIEL C.
The employee working there was exceptional, very friendly, knowledgeable about supplies available, the equipment, able to answer all questions asked of him.sandra C.
Le client n'a pas laissé de commentaire.MICHEAL S.
Le client n'a pas laissé de commentaire.Christopher O.
the manager (Philip) was nice and helpfulENRU W.
I've used this location several times and always had a good experience. Phil is always the representative I've dealt with and he is very knowledgeable and attentive.CAMERON W.
It's will be better to have more newer cars for long destinations..Natalia Victoriv M.
Le client n'a pas laissé de commentaire.SHAQUISE M.
Le client n'a pas laissé de commentaire.GARY H.
Le client n'a pas laissé de commentaire.Antwan G.
Le client n'a pas laissé de commentaire.Sandy X.
Le client n'a pas laissé de commentaire.Michael R.
The New Brighton u-haul all they were very professional But I would like to give credit what credit is due Mindy at Mindy at traffic service service she was able to get me a truck at the last minute I had went into the white bear location Cary Call the traffic support and spoke with Mindy and saying about getting me a truck she was very helpful she was able to find me a truck and because I thought I was unable to get a truck because I had put a reservation in and then I wanted to change it to a smaller truck but the white bear location didn't have any but this gentleman Cary. Call traffic Support Her name is Mindy and I would like to tell her thank you so much for all your help. Cary k. thank u for ur help everything went well and I would recommend u-haul To a friend.ladanna S.
The truck I reserved was clean and all the rented equipment was loaded and ready to go when I arrived at the designated time. The check-in when I returned the truck was efficient.JEANNE B.
Le client n'a pas laissé de commentaire.ADAM C.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.JEREMY S.
Le client n'a pas laissé de commentaire.Yasmin O.
Process at drop off was unclear, other than â€œwe'll check it out and email you a receipt, if you don't need a print-off.â€Brittany H.
The agent was very helpful and knowledgeable. He ran into a snafu with our reservation, but worked it out. He was quick and friendly.JULLY S.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.LESLIE M.
Both trucks I rented were clean. One truck did not have a working padlock (or the wrong key was given), so I had to go buy one after hours. Also, I just want you to be aware that I gave my debit credit card info out over the phone to one of your employees on Thursday afternoon when I reserved a second truck. On Saturday morning, several fraudulent charges were made online to my card. Please be aware that it is a possibility that one of your employees may be collecting credit card information from customers.KIMBERLY H.
The staff at pick up and drop off were fabulous. Friendly, helpful, grateful for my business. We have rented from this location several times and highly recommend it. Thank you!!MARYKAY B.
Excellent Service!!Steven P.
Very Clean and very well maintained equipment. Excellent team and service.Mohamed S.
Le client n'a pas laissé de commentaire.AARON G.
Le client n'a pas laissé de commentaire.COURTNEY H.
The customer rep that was there in the office was very knowledgeable and extremely helpful.DREDRICK C.
Le client n'a pas laissé de commentaire.Andrea A.
Great trailer, and the staff was great. Rock solid staff you have there.Joel E.
Le client n'a pas laissé de commentaire.Don J.
Le client n'a pas laissé de commentaire.Brian E.
I have rented a van twice now. Both times were excellent. Fast and efficient! Clean vehicles. Will return there for my future rental needs. Highly recommended!ðŸ˜ŠLaura E.
Le client n'a pas laissé de commentaire.GEOFFREY C.
Le client n'a pas laissé de commentaire.SYPROSE A.
I reserved a 20' truck. One wasn't available, so I got a 15' truck. Thankfully that was ok for my purposes, but another customer could have been quite upset if you didn't have the right equipment that was reserved. Make sure to honor your commitments.AARON R.
Excellent service à la clientèle.INGRID R.
Le client n'a pas laissé de commentaire.ANTHONY L.
Every single time I drop off at this location there are extra charges! Never with Penske thoughKATHLEEN R.
The gentleman that worked today (09/10/2021) is awesome! Very kindKIYA T.
Le client n'a pas laissé de commentaire.Nicholas H.
Le client n'a pas laissé de commentaire.PHENG V.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.CIERRA F.
The two men that assisted us were professional, courteous, considerate, efficient and respectful.Perry M.
Le client n'a pas laissé de commentaire.SCOTT C.
The parking here is pretty bad as well as walking to and from the location after dropping off the car there are no sidewalks up to this location however I had to leave my car there and come back so a sidewalk would have been nice. Otherwise everything els was excellent I have not tried my new hitch yet so I can't say about quality of work but I'm sure it's good as the person installing seemed to know what he was doing.paul L.
Le client n'a pas laissé de commentaire.Stephen K.
Local owner with high level of motivation. Excellent service multiple times. Merci!Thomas F.
You forgot my ball mount and clips. Pretty disappointed because it's Labor Day weekend and now I have to go get one from another store.Kai V.
Le client n'a pas laissé de commentaire.Emad A.
Le client n'a pas laissé de commentaire.Kenneth M.
Le client n'a pas laissé de commentaire.Richard K.
The salesman's misinformation ended up costing me twice as much as it should have.. Not happy at all with you all.. And I will never use them again. And I will never recommend them to a friend.Alexander B.
Le client n'a pas laissé de commentaire.Ahmed K.
They changed my pick up time and location. I reserved a truck for 9am to 3pm and they switched it to 4pm to 10pm then charged me a 20 $'after hours' fee? You changed my time! They gave me keys and directed me to the wrong truck. The truck they did give me had a loose right side rear view mirror that moved everytime I hit a bump. Very unsafe and the the truck was on empty so I had to add gas twice once so I wouldn't run out and once so I wouldn't be charged for the gas I used. They still charged me. I dont think the gas they quoted was on the right truck. The whole experience was a disaster and disappointing.MATTHEW S.
Friendly staff and good customer service.MARK T.
Replace the manager Philip with one who actually cares about the service and experience customers receive. Replace the employees with employees that actually care about helping and creating a place for customers that is inviting and helpful. Fix your vehicles so that they work properly and don't cause damage to customers property and then refuse to pay for it.Greg W.
Le client n'a pas laissé de commentaire.Heidi A.
I Dealt with 2 different employees and they were good and well-trained.ROBERT J.
Le client n'a pas laissé de commentaire.KATHLEEN R.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.NORMAN E.
I always had answers in my questionsdiego C.
Efficient, attentive and friendly.Christopher C.
Everything was great minus the return online! I have an account already and it won't let me sign in so I did forgot password and it still didn't work! Once I figured it out with the contract number I was already home and still couldn't do it because it asked fir ur location! I tried and stood outside for a while and I sat in the truck tryingErnisha R.
great customer service. the driver's seat was a little lopsided, though and the sun visor kept falling. but i'd still recommend this place, b/c the customer service was so great.GRACE L.
The employees at this location are top notch, five stars for customer serviceStephen S.
The staff at this location were very friendly and helpful.DENISE M.
Le client n'a pas laissé de commentaire.CALVIN M.
No need for improvement! A friendly and personable team with good attitudes helped me and got me on my way quickly! Thanks for the great service! Cheers!John C.
All went very smooth.PASQUALE P.
Le client n'a pas laissé de commentaire.Kevin M.
Great service by Phillip!Chad R.
Employee was very nice amd helpful.Matthew S.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.