This is the best guy that I have ever had service at UHaul.BRADLEY M.
Customer Reviews for U-Haul of New Brighton
Pour nous contacter
New Brighton, MN 55112
(Located just North of Interstate 694)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Steve K.
Care should be taken that customer don't block the car way while inside the storeMarlon H.
Le client n'a pas laissé de commentaire.Charles W.
Great. Guy. Great service. Easy to work withJOHN T.
Le client n'a pas laissé de commentaire.Brian G.
Le client n'a pas laissé de commentaire.Ashley B.
Le client n'a pas laissé de commentaire.DeNyce S.
Le client n'a pas laissé de commentaire.Samuel T.
Le client n'a pas laissé de commentaire.MARLEEN C.
I can't think of anything.Jeffery P.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.THOMAS W.
Le client n'a pas laissé de commentaire.Jane H.
There were airbag lights on in the truck but otherwise it was fine. I got in and out quickly and the staff was very friendly.Amy Y.
Le client n'a pas laissé de commentaire.Theresa B.
Le client n'a pas laissé de commentaire.Rebecca O.
Le client n'a pas laissé de commentaire.Edward H.
The attendant was very welcoming, helpful, restpecful.Fikri G.
Terrific customer service.Mark T.
New Brighten , MN Silver Lake Rd did a Great jobChris S.
Excellent work from guy helping. ThanksPatrick K.
Great customer service/front desk. There was no hand-truck provided. Otherwise I would have given an excellent rating.Kenneth H.
Le client n'a pas laissé de commentaire.Chet F.
I will use this location againBecky A.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.aurora V.
Not an improvement, just a comment. This is the second time I have had the pleasure of renting from this location with the same person helping me at the counter. He is good at his job. Efficient and personable. Keep him. He is an asset to Uhaul and this location.DOUGLAS H.
Le client n'a pas laissé de commentaire.Jill B.
Manager checked me in - while I wouldn't say he was friendly, he was pleasant and effecient. He also remembered me about an hour later when I came back for a utility cart and they were quite busy.Melissa N.
Le client n'a pas laissé de commentaire.Chris Z.
This is the only place I would rent a U-Haul from this location there are the best I rented a U-Haul from them 3 time's no issues they always treated me with respect and kindness I would recommend anyone to rent a U-Haul from themRichard S.
All the employees did their best. I liked it I just wish customer parking lot was larger. It was pain the ass to park my carElmir M.
More customer parking. The workers were VERY busy, seemed a little understaffed.Philip H.
Please allow a way to call the New Brighton branch and leave a message if they don't pick up versus going to a corporate customer service menu tree.Eric Z.
Le client n'a pas laissé de commentaire.JD T.
Hire more employeesbyron D.
Le client n'a pas laissé de commentaire.Andrew D.
Adam is always friendly, helpful and efficient.Dan T.
Le client n'a pas laissé de commentaire.Daniel P.
Due to the website failing to recognize my confirmed order, my timeline was backed up as I had to go out for my own supplies. Upon calling in to alert the company that I may not get the truck back in time, I was kept on the phone for over an hour (pressing me for time further) and this highly unprofessional reservations supervisor threatened to call the authorities and claim the truck stolen. I was also charged for 2 days of use when I had the truck in my possession for only 11,5 hours. I am absolutely repulsed by how awful this made my highly stressful moving experience and will be looking elsewhere for future moves. I am happy to give precise details to track that supervisor down and have her held accountable for threatening me and calling me a thief. Please reach out to me. Merci.Christian S.
Le client n'a pas laissé de commentaire.brett O.
Le client n'a pas laissé de commentaire.Laura G.
Le client n'a pas laissé de commentaire.Olivia S.
I rented at a quarter a tank of gas, took back a full tank. didn't get no reimbursement and yet they changed me more.Keneth N.
Le client n'a pas laissé de commentaire.Christopher J.
Easy, the truck was ready. Just the right size after talking with your guy when making the reservation. A good day. Return went quick too; love that when I'm exhausted.ROBERTA G.
Hm, the place is very small. No place really for parking your car if you plan to leave it. There is only 3 spots and that's it. If you can help it, get dropped off and picked up. Don't leave your car, might not be space.Hnubtshiab X.
This location is cramped, with very limited parking. The staff is great - quick, friendly, and made helpful suggestions. Don't forget the moving dolly - big help!David J.
Tanya was professional. Return was efficient. Price was reasonable. Boxes were very good quality and a great value.john F.
very good customer serviceRonald G.
The guy at the counter was awesome and made the whole check in process easy. Even helped show me how to latch on the trailer. You should give him a raise!Olivia M.
Great staff!RENAYE H.
The people were good. Your process was terrible. I will never use your company again. Trying to book a nightmare. Talking with several agents(4), Confirmation was a joke. Pickup never worked on phone. Thank God there was someone at the pick up location. Or I would have been without a truck.Joellen P.
The staff is very friendly and help you get what you need for your move.Olivia G.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Marjorie K.
Be more professional The truck stop while driving for no reason at all, took about five minutes to start backMarkeesha C.
At first I thought the whole idea of using my cell phone to check in and out was bad. But it turned out to be great. I brought the truck back early at 9:00pm and it was easy. Though I would have liked a heads up about taking pictures of the dash and inside the cab and back.Pamela O.
The staff did a great job! Will return again. In fact two more times this month. SteveSTEVEN AND B.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.Shawn J.
Yes the staff person was able to listen very well and he agreed as we inspected the equipment. Despite expressing my dismay on the status of equipment, he did not choose to make any steps to rectify the situation!John W.
They were very busy, but very efficient. Have rented equipment here many times and will continue due to. Have two more rentals coming up in the near future.Steven B.
There was not enough parking for my car. I had to park off-site. When I returned, the perpendicular parking spaces where I had picked up the van were no longer available. I had to maneuver the van into a parallel parking spot. More parking is needed.James B.
Excellent Customer Service; Got all I need on time and returned the Vehicle on time safely. Merci.Fekadu N.
Lot is way too small to maneuver rental equipment. Could barely get truck on hitch due to lot being so cramped. Line was out the door for check in. Employees were great considering this location was severely understaffed for the first of the month/a weekend. Felt bad for the workers who were getting yelled at for things outside of their control.Nickolas B.
Le client n'a pas laissé de commentaire.Scott P.
Very rude, opened late and reeked of booze.Courtnee F.
Everybody was nice and friendly, great customer service. They all deserve a raise, very helpful.Kari B.
I reserved a 20' truck a week in advance. We show up to get it the day we reserved it for, we then found out they did not have the truck we reserved. We then had to wait to get a truck that was smaller then the one we reserved. We were moving for the last time, into our first house and this by far ruined the experience.Matthew B.
New equipment.Loretta W.
Very quick and helpful service everyone was so friendly. Merci!Naomi T.
Le client n'a pas laissé de commentaire.TRACII H.
Le client n'a pas laissé de commentaire.raghe A.
Le client n'a pas laissé de commentaire.Tom B.
Manager professionally fixed an issue we had. Would go back again!Brandon J.
The associate had his hands full due to staff calling in sick. He handled everything with ease and professionalism.Berni J.
Agent was friendly and very polite!!Michelle C.
The roll up door on the 5x8 trailer I rented dripped door lube onto my new couch. Gm of the location told me he wasn't the last one to lube it...I still have oil on my new couch thanks.Eric G.
People were great Have rented from them before Would not go anywhere elseJAMES G.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.DAVID O.
The only reason I docked one star from my rating is the lack of parking at the location and that the entry point/driveway is very small and gets clogged easily from customer traffic. The individual that helped me with check out and return did a great job and was knowledgeable about the equipment, I believe his name is Roosevelt Austin (based on what I found on my receipt). I will definitely utilize this location for my rental truck needs in the future.Zena R.
Le client n'a pas laissé de commentaire.Tom S.
Le client n'a pas laissé de commentaire.Brian S.
Great customer service, will definitely return!!Emily L.
Excellent serviceScott C.
This was a better experience than I had last time. I have been going to this location for over 20 years and I was really upset the last time before this. The manager I met today was very friendly and professional. I am happy I went back.Edeth J.
Le client n'a pas laissé de commentaire.AMANDA D.
The staff was great, helpful and courteous.Maurice S.
Helpful staff much appreciatedPatricia M.
Le client n'a pas laissé de commentaire.Stephen P.
Let the customer know at the time of booking that there will be an invite from an app to complete relevant to the condition of the equipment. I heard a notification on my phone but totally spaced it until later when the link had expired.Les N.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.john K.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Derebi A.
Le client n'a pas laissé de commentaire.Vctor M.
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