The lady at the front desk. That checked me in was awesome. I would hire her to work for me. You are lucky to have a great employee like that.Jack I.
Customer Reviews for U-Haul of North Little Rock
Pour nous contacter
North Little Rock, AR 72114
(I-30 & Broadway Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Glenn F.
just dropped off the truck, didn't speak to anyone. I did get my drop-off confirmation quite promptly though.Tom J.
Le client n'a pas laissé de commentaire.OLEHS S.
Le client n'a pas laissé de commentaire.Becky B.
Le client n'a pas laissé de commentaire.David B.
The only thing I could think of would b to have snow cones and popcorn, otherwise this location is the best! Thank you for the friendly professional customer serviceJOHN G.
The initial encounter was not pleasant. The general manager overlooked my presence in the store and asked another guy how can I help you. This is frustrating since I was first in the store. I was also asked to have my cell phone with me and I stated that I did not have my cell phone but the general manager insisted that I have my cell phone as part of a verification process. So I went home to get. The general told me that I was late picking up the truck and that if I did not have the truck back my 12 noon she would have to charge me for two days of rental. I explained to her that this has never happened to me before and that I was not interested in renting again from UHAUL.DARRELL M.
Letting the customer know the truth and not lyingTERRI L.
Le client n'a pas laissé de commentaire.DANIEL H.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.RICHARD A.
Braunna Henderson and her partner we completely useless helping me apply a one way promo or military discount. We're quick to shift their attention to another customer who needed a hitch in the middle of helping us. LIED about where the gas was and I took a picture and disputed it as I did my inspection of the truck. Weren't helpful by any means and had the WORST customer service. Because they failed to inspect the vehicle correctly I was charged for the gas. Luckily I spent 40MINS on hold to speak to someone about it and I was given a refund for her awful customer service for not applying the promo and for having the gas gauge where it wasn't. Complete pain in the ass because someone wants to be lazy and not help customers. Get out of customer service if you aren't trying to help customers when they come in.DEAN T.
Le client n'a pas laissé de commentaire.Jesus P.
Le client n'a pas laissé de commentaire.PEGGY W.
Le client n'a pas laissé de commentaire.VANESSA S.
Everything was great and timely manneredCALVIN P.
Customer service was awesome and super nice..ROBBYE J.
Maybe free coffee? Customer service was very good.MARK DAVID B.
Le client n'a pas laissé de commentaire.ANDREW M.
Le client n'a pas laissé de commentaire.JUSTIN D.
Le client n'a pas laissé de commentaire.Niya G.
Le client n'a pas laissé de commentaire.ROGELIO C.
Conveniently located next to the freeway but was difficult to get to with all the construction in the area.Jeffery K.
Making sure truck works properlyBRIANNA R.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.AMY M.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.TORIAN B.
Very police attendant. Very helpful and positive.JAMES B.
Le client n'a pas laissé de commentaire.Kimberly T.
Le client n'a pas laissé de commentaire.Luke M.
Staff was very nice and helpful.RONALD L.
Staff was very helpful and informative.DANIEL C.
Great staff! Made the return process very simple.Dominic N.
Great staff!Dominic N.
Le client n'a pas laissé de commentaire.CHARLES A.
Le client n'a pas laissé de commentaire.Yolanda H.
Le client n'a pas laissé de commentaire.NADIAH Y.
Le client n'a pas laissé de commentaire.SHELLEY G.
Give info on if they need a ramp or dolly. Did not realize that there was not a ramp or dolly included. MerciJORJA K.
Le client n'a pas laissé de commentaire.CLARISE T.
Le client n'a pas laissé de commentaire.ZOWIE W.
Le client n'a pas laissé de commentaire.DERRICK W.
First time renting from uhaul. No problems and the staff was helpful thanksWAYNE W.
Le client n'a pas laissé de commentaire.RONNIE L.
Super easy and quick processTIMOTHY B.
Very good serviceKEVIN M.
Le client n'a pas laissé de commentaire.KORI K.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.Tewalla R.
Kyle the rep that assisted us during our rental (last minute) was courteous, accommodating, friendly and offered first class service. He was knowledgeable about the equipment and offered/suggested other items that we might need in our move. He is to be commend for his excellent customer service. Felecia-Pulaski County Assessor's Office.PETER H.
Le client n'a pas laissé de commentaire.LINDA D.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.YOLANDA M.
Le client n'a pas laissé de commentaire.Doug D.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Rashell S.
Le client n'a pas laissé de commentaire.SCOTT M.
Everything was goodPHILLIP W.
Le client n'a pas laissé de commentaire.Curt B.
Le client n'a pas laissé de commentaire.RONNIE B.
When I picked up the unit the worker assigned to attach my trailer said he needed a head shot of me, new company policy. He proceeded to raise his phone and take a picture of me without my permission. Very off putting. I had already produced my government ID. End this practice. Uhaul is not law enforcement or border control. Do not take pictures of your customers without permission.NATHAN A.
Le client n'a pas laissé de commentaire.Mark S.
Good customer serviceRONNIE B.
Le client n'a pas laissé de commentaire.GEORGE B.
Le client n'a pas laissé de commentaire.JOHN K.
Van was very nasty with dog hair in seats. This was totally unacceptable!! Fingerprints all over the windows and the representative told me to just bring it back like I got it. Again, unacceptable!! He aired the tire up and I asked why? He says it's a new van. 100 miles into my trip the tire goes low and I check it out and it had a screw in it. This was the problem in the beginning. Y'all have to get a detail crew, especially during COVID season. I wouldn't refer anyone to Uhaul until the company can clean up their vehicles.AMANDA H.
Le client n'a pas laissé de commentaire.Neal M.
Le client n'a pas laissé de commentaire.SAMANTHA W.
Le client n'a pas laissé de commentaire.JOHN B.
Customer service was excellent; very knowlegable and helpful rep!ANDREA G.
Le client n'a pas laissé de commentaire.CEDRIC H.
I was charged an extra 14 $after pay 130 $for going 25 miles. The tuck is too expensive for only 2 hrs, the rate should have been lower. It should had been considered a local route.Tanisha E.
Representative was very rude and unhelpful!Darlene S.
CUSTOMER SERVICE WAS POOR, THE GUY ACTED AS IF HE DIDNT WANT TO ASSIST ME. I WAS CHARGED FOR 3 DAYS AND ONLY HAD THE TRUCK FOR TWO. I WAS CHARGED FOR MILEAGE I DIDNT USE. WHEN I GOT THE TRUCK I WAS NOT INFORMED THAT I NEEDED TO HAVE MY OWN MASTER LOCK/KEY FOR THE BACK. I DIDNT KNOW THE KEY TO THEIR MASTER LOCK DID NOT WORK, I HAD TO LEAVE MY PERSONAL ITEMS UNSECURED OVER NIGHT. I DIDNT UNDERSTAND MY RECIEPT THAT WAS SENT TO MY EMAIL SO I CALLED CUSTOMER SERVICE. I WAS TRANSFERRED SPOKE TO A LADY FOR ABOUT 15MINS ABOUT THE ISSUES. SHE STATED I WAS OWED A REFFUND AND THAT SHE HAD CONTACTED CORPORATE VIA PHONE/EMAIL... SHE STATED CORPORATE WILL GIVE ME A CALL ASAP... I NEVER GOT THE CALL AND IF I DID THEY DID NOT LEAVE A VOICEMAIL TO RESOLVE ISSUE. I USE UHAUL EVERY YEAR I MOVE... HOPEFULLY THIS IS MY LAST YEAR MOVING. BUT OVERALL HORRIBLE EXPERIENCE. IM ALSO STILL WAITING TO BE REFUNDED.TEMPESTT W.
Nothing they was wonderful!!!JIMMY W.
The truck was very dirty when we got it. It ran extremely rough like it was going to break down at any second. The person who rented the truck to me had no clue how to do his job. He could not figure out how to charge my debit card so we had to go get cash. He never even asked me how long we needed the truck for and never even went over any of what was in the paperwork with me. We returned the truck with just as much gas as it had when we got it yet im being charged for more gas? Not to mention all the other bs charges they tacked on to my bill. I will pay the 171 which is for the extra time and mileage but i am not going to pay another 400 dollars in ridiculous charges. Take me to courtMELISSA G.
Excellent customer service.JESUS P.
Le client n'a pas laissé de commentaire.TRACY W.
Le client n'a pas laissé de commentaire.ALLISON V.
Get a better partner with moving company. Decided to try. Worst decision every. And ended up having to get a U haul for a day because of movers. Neaver again.SHARILYN P.
Le client n'a pas laissé de commentaire.STEVEN P.
Very good experience at this locationDAVID J.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.Lauren O.
Le client n'a pas laissé de commentaire.Kelvin W.
Le client n'a pas laissé de commentaire.Tamara J.
I picked the truck up and was very satisfied. The maintenance and up keep of the truck was impressive. I would use U-Haul again.SONYA S.
Train people at locations of rentals.Bernadette H.
The rep that received the truck was friendly and professional, great representative for your organization.Paul F.
Le client n'a pas laissé de commentaire.robert S.
The guys were fast and professional. Thank you!MIYEN W.
Le client n'a pas laissé de commentaire.ANGELA W.
Le client n'a pas laissé de commentaire.ANDRE W.
The brakes were really squeaky other than that it was an excellent experience.ALEXIUS M.
I dropped off after hours, but it's was an ok location.elesa J.
Le client n'a pas laissé de commentaire.BRADLEY A.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!