Évaluations des clients U-Haul of Palatine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Palatine

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Ricardo M. le

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Excellent customer service

Tammy R. le

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The vehicle was ready when I got there and when I dropped it off it was a fast check out.

Brandon L. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Le client n'a pas laissé de commentaire.

Artem F. le

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Great experience with Uhaul

Iaroslav R. le

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Le client n'a pas laissé de commentaire.

mike D. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Great experience overall. The van was very clean. The staff was extremely helpful and explained everything well. I would definitely recommend this location.

Omar A. le

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Stupid that I can’t park my vehicle or their vehicle in the U-Haul lot I drive my car to get a truck I get the truck I am one driver How do you drive two vehicles at once? I am a customer that pays a lot for a rental Not some stupid punk stealing a free parking place And then you call to threaten me with fees for parking the U-Haul in your lot That is stupid and rude I know you told me But it is stupid and was not a real problem that existed so I ignored your dumb statement Next time I will ignore your sign and rent from someone else Hoffman Estates is a bunch of liars and crooks (over charge and defraud customers), you have stupid policy about not allowing your customers to park your vehicles in your lot U-Haul has gone to crap and I will not be renting from your company anymore Other folks are cheaper Other folks have common sense Other folks don’t steal and rip off their customers Time for Budget to get my money

UDAY KANTH D. le

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Alex really was helpful in getting the things clear before I take off. He explained what I need to do as I was to drop off post office hours on Sunday. He was informative and made things clear. Great service.

Warren B. le

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I don't think you have to do anything. Your customer service is great.

Ifet O. le

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Place reservation for trailer without ramp got one with ramp cost me exta $5 and black nail on my finger

Harshitkumar P. le

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Nice and good condition vehicle...and good customer service on this location....thank you to help me to move

Kimberly W. le

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Thank you for making our move so easy, great, clean equipment with an amazing staff to answer any questions you may have!

Megan M. le

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I used my phone to pick up my truck, which was overall an easy and straightforward process. However, I had some issues with the parking break and a button on the dash, so it would have been helpful if someone came out to see if I had any questions before I left (at least for first time customers).

Rohn T. le

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Everyone was great! Dennis is the best and Emily was super!!

Mark R. le

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Le client n'a pas laissé de commentaire.

James Z. le

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Very friendly helpful employees

Mark K. le

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Great service. Easy to set up a rental. Highly recommend.

NANETTE D. le

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Le client n'a pas laissé de commentaire.

Katherine P. le

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Office staff was pleasant, helpful, efficient.

Marcia F. le

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All went great! There was a small issue with a slow computer, but the staff was great and worked hard to get us in and out quickly. When we dropped off the pick-up truck it was very fast and a very pleasant staff person took great care of us. All was good...

Guillermo M. le

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Excellent customer service

Ahmed M. le

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Computer Equipment was slow and we waited 45 min just to get on the road. Couldn't even load reservation on app. Disappoint. Otherwise, this location is really clean and professional

Michael D. le

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They always treat me great!

Michael H. le

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The Team at the Palatine location is outstanding!! They are very professional and provide excellent customer service.

Mark R. le

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Area is not great. But, they run a clean business, we’re professional, and friendly.

Senthilkumar M. le

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Le client n'a pas laissé de commentaire.

Mark L. le

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Le client n'a pas laissé de commentaire.

Andrey L. le

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This location was closing at 7pm and i was going to drop the truck off at 703pm. I called at 630 telling them i will be there at 703 and asked them to wait so i dont have to do mobile return. The guy said we close at 7 and he will not wait. I pulled up at 703 and he was outside and told me to do mobile check in. Why not wait for a customer for 3 minutes extra?

Amador B. le

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Le client n'a pas laissé de commentaire.

Lindsay G. le

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Mike was very nice and professional.

Mitchell M. le

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Le client n'a pas laissé de commentaire.

Donna H. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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Le client n'a pas laissé de commentaire.