Évaluations des clients U-Haul of South Salem

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of South Salem

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Jessica H. le

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The first truck had the key locked inside it, leaving me no access. After several unhelpful representatives, whom basically told me I was out of luck and there was nothing they can do, another truck was found. TWO times the size of the original vehicle I rented, which resulted in having to pay 30+$ for gas to complete a move that was in the same town. I WAS NOT impressed, and honestly, feel like i have wasted my money. This review, how ever, is for uhal as a company, not the individual store. THE STORE was amazing when returning the Uhal.

sheree M. le

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Le client n'a pas laissé de commentaire.

Natalie J. le

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The computer system is terrible. The employees were really nice about it, but it kept glitching for everyone. The line was super long because they couldn't get things processed because it kept glitching when they were almost done with a transaction and had to start over. He had to do mine 4 times before it finally went through. I've rented from this location several times and this isn't the only time this happened. I've also seen it at other locations. Please help out your employees and customers and fix your computers and/or software system. I felt really bad for the employees because they were so embarrassed, but it really isn't their fault. The customers weren't too thrilled either. For example I was trying to get to the dump before it closed, but instead I was waiting in line forever. I do have to say that everything not computer related was great. The staff were curious and welcoming, the lot is very organized, and things went quickly once the computer stuff was over. Drop off was a breeze.

Lynette N. le

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Le client n'a pas laissé de commentaire.

Denny S. le

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We were trying to return uhaul and pay. When we google nearest uhaul location, it took us to a location that did not exist. The second location it took us to was a gas station that only had a drop box. Our third attempt took us to the pickup location.

jake K. le

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Le client n'a pas laissé de commentaire.

Debra K. le

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Great costumer service when both renting and returning. Staff was knowledgeable, friendly and helpful.

Steven H. le

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When returning the vehicle there wasnt a lot of room since a whole bunch of vehicles were dropped off. That has more to do with the size of the location rather than service though. Other than that it was quick to check in and out. The moving van did exactly what we needed it to do (help me move).

RANDALL H. le

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As soon as I pulled in I was helped. Checked the truck in and I was on my way. Very professional.

Steven M. le

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none

Steve T. le

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Le client n'a pas laissé de commentaire.

Jennifer V. le

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Very helpful, efficient service.

Allyson B. le

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Truck was pretty banged and scratched up

Nathan H. le

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Mark did a great job. Thanks.

Tara G. le

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I was not happy with all the hidden fees we were hit with when picking up the vehicle and dropping it off.

Robert S. le

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Great service!

lori G. le

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Le client n'a pas laissé de commentaire.

Harlan M. le

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George, was the best customer service person I have ever experienced in renting a Haul. To be quire frank you should clone him and no one would ever consider renting from your competition.

Benjamin S. le

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Le client n'a pas laissé de commentaire.

Debroah R. le

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Le client n'a pas laissé de commentaire.

Philip C. le

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Le client n'a pas laissé de commentaire.

Roger B. le

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Helpful staff that moved like they had pride in their work and were ready to serve. Easy drop-off too. Very quick and friendly...no muss no fuss!

Karen C. le

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Overall great experience and nice staff there!!

Richard B. le

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Computer systems in office we're slow.

Lane C. le

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Le client n'a pas laissé de commentaire.

Jennifer A. le

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Le client n'a pas laissé de commentaire.

Deana D. le

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Nothing staff very nice and helpful. Knew her stuff.

Brian F. le

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Le client n'a pas laissé de commentaire.

Jerry T. le

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Customer service provided by Raymond was outstanding. He processed me quickly, and his co-worker rung up our box and tape purchase.

monica M. le

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They were EXTREMELY helpful! They made the whole situation easy! I would HIGHLY recommend this location!

Shaula C. le

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Greet people as soon as they walk in

Mark G. le

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Mark Jones was phenomenal

Michael J. le

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Thank you for everything.

Theodore M. le

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The location was very congested/crowded with trucks and trailers but only took us minutes to drop off and be gone,

Stephen M. le

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Staff very helpful

lloyd d. le

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Very good to work with, very happy!