Le client n'a pas laissé de commentaire.Brian S.
Customer Reviews for U-Haul of South Salem
Pour nous contacter
Salem, OR 97302
(NO PARKING PLEASE PARK ON THE STREET WITH YOUR PERSONAL VEHICLE)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.jose M.
Le client n'a pas laissé de commentaire.Mikel F.
It was easy to rent the vehicle. Upon return, the agent did not do a visual inspection and charged me $25 cleaning fee. The van was very clean upon return and, in fact, we left the broom inside. I reached out to customer service and the local manager requesting a refund, to no avail. No reply at all. I'll be disputing the charge with my bank! This is unacceptable service! If you rent anything from them, INSIST they do a visual inspection upon return!Mary R.
Le client n'a pas laissé de commentaire.Lucinda H.
parking was difficultjames R.
Le client n'a pas laissé de commentaire.angela N.
Le client n'a pas laissé de commentaire.Patrick W.
Le client n'a pas laissé de commentaire.Shannon J.
They didn't do a walk around to check for scratches, etc.Charlotte W.
Le client n'a pas laissé de commentaire.Dakota S.
The staff was very helpful in resolving an issue we had with the lights. They were above and beyond to get us on the road and resolve the issue. Great job.Dawn F.
The truck was clean, well maintained and easy to drive.Kurt D.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.Heather M.
Le client n'a pas laissé de commentaire.James L.
Very customer friendly, and conveniently open late for dropoff. Very good service.James B.
Le client n'a pas laissé de commentaire.John S.
I have rented trucks and vans at this location at least five times now and every time good service, reliable equipment. I recommend it.Francis D.
Le client n'a pas laissé de commentaire.Roger K.
Le client n'a pas laissé de commentaire.Saydyie D.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Excellent service. Highly recommend.Jeffrey L.
Not really fair to rate the pick up location. Terrible experience with u-haul and will not choose or recommend in future.Elizabeth S.
Le client n'a pas laissé de commentaire.Anthony C.
There was about a 20 minute wait and the store seemed understaffed.Emily P.
Le client n'a pas laissé de commentaire.Bob L.
No customer service.John S.
It was a great experience, employees were friendly, knowledgeable, and efficient.Kayla B.
The medium size boxes I bought were terrible. Most of them ripped during the move and they weren't even fully packed.Katie S.
Had good service and clean equipment.Paul K.
I was in and out within ten minutes at pickup, and maybe two minutes at drop off. Very easy, thank you.CHRIS S.
Le client n'a pas laissé de commentaire.Wallace J.
The guy working at the counter was awesome! He went out of his way to provide excellent customer service. It's hard to find that kind of genuine care these days.Rochelle N.
Le client n'a pas laissé de commentaire.Joseph S.
Customer service is top notch!!!!! Great guys and amazing at what they do!!Jeff P.
Nothing. The young man that was on duty was helpful and efficient.Tim B.
Update the paperwork when the first equipment assigned has to be swapped out.Andrew M.
Le client n'a pas laissé de commentaire.Joshua B.
An old gas station but effectiveTODD M.
Le client n'a pas laissé de commentaire.brendan R.
Le client n'a pas laissé de commentaire.Kenneth P.
Le client n'a pas laissé de commentaire.Liam M.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.steve G.
Agent was really good. Truck was clean. We had one real problem. The truck had less than 1/4 tank of gas, making it hard to do our move and not run out of gas or have to fill it multiple times. Our friend filled it for us, not realizing it had only 1/4 tank and so made a donation to UHaul of over $150. We were not able to get a credit or any kind of return on this. When you give a truck with so little gas, you set customers up for this. You profit, we lose big time. Really disappointing.Scott W.
Le client n'a pas laissé de commentaire.corey G.
Le client n'a pas laissé de commentaire.David G.
Nothing! Jacob and his staff are great; very accommodating!David H.
The overall experience was good. Staff was friendly. A bit of a wait, but not horrible. The return of the vehicle was painless as well. Overall, I am pleased.Steven S.
Le client n'a pas laissé de commentaire.Roland T.
Le client n'a pas laissé de commentaire.Allan T.
The customer service and staff are terrific to deal with. Very efficient. Will rent from this location next time. Thanks PHILIP L.
Cody went above and beyond in customer service. MerciEdwina A.
Cramped location.Tung V.
The woman at the counter was wonderful. Great attitude and very helpful.THOMAS H.
EMPLOYEE WAS VERY HELPFUL AND DID AN EXCELLENT JOB IN ASSISTING ME. THANK YOU.GREGORY M.
Le client n'a pas laissé de commentaire.Karen K.
Le client n'a pas laissé de commentaire.Jazen P.
Le client n'a pas laissé de commentaire.Caleb S.
Le client n'a pas laissé de commentaire.Kenneth R.
The best U-haul rental transaction I have EVER experienced. Friendly, efficient, professional and personable. AND honest prices. Thank you soooo much! Pattipatti M.
Le client n'a pas laissé de commentaire.HEATHER S.
Extremely fast to disconnect, inspect, and return. The gal that came out to help us was super friendly and quick.Chris L.
The truck has a sign that clearly says the truck is supposed to be swept before it's returned and no one at this location bothered to check if the prior renter swept before renting to a new customer (me). I had to take the time to clean the prior renter's mess. There was literal dirt in the truck!DShondra M.
The truck was in bad shape. Very dirty. Staff was very friendly and helpful.Victor M.
Le client n'a pas laissé de commentaire.Michael D.
Very pleased with the return process. Uhaul has truly figured out the cookie cutter method to train their folks to be the best! Cheers!Rich H.
Staff was excellent at both locationsScott A.
Le client n'a pas laissé de commentaire.Ronald P.
Extra charges not clearly listed online and too few miles allowed for the tripVANESSA G.
I rented a truck for a one-way trip from Salem to Portland. At the Salem location, I was told to call a phone number when arriving in Portland to confirm the location where I wanted to drop the truck off. When calling the number, the person said that I was supposed to return the truck in Salem (over an hour away), that I was charged an in-town rate (I wasn't), that my rental was not one-way (it 100 % was), and that I was â€œdone a favorâ€ by getting a special rate (I wasn't). I told her that she was being â€œcombative and ridiculous,â€ and she hung up. I would rate this experience as a 1/10: would not recommend.Matt G.
Above and beyond! I couldn't have asked for a better experience with renting a truck. The process was easy and straight forward start to finish.kevin P.
Whole rental was a very positive experience.Robert L.
Le client n'a pas laissé de commentaire.Sandra M.
Well the guy that we had originally picked it up from was extremely rude and lied to our faces about you having the vehicle available and then my mother in law said she didn't have all the money on the card and she was trying to call someone else to send her the rest and the guy said well I guess it looks like you won't be getting it then and she was extremely upset with his customer service because he lied about availability for your uhauls anywayKristien W.
When we pulled up front to return the truck the employee was out front smoking as he worked he set his lit cigarette on the ground while he helped us. I am severely allergic to cigarette smoke and thought this was extremely unprofessional as I had to run for my vehicle to reduce the reaction.Judson B.
Le client n'a pas laissé de commentaire.Paula M.
Le client n'a pas laissé de commentaire.Eric L.
Le client n'a pas laissé de commentaire.Karl P.
Le client n'a pas laissé de commentaire.Shaena Y.
Le client n'a pas laissé de commentaire.Jennifer R.
Customer service was outstanding. Easy, fast, and very personable. Loved the experience and can't wait to rent again.Kathleen A.
Person who assisted me was very knowledgeable and friendly.Roger D.
Le client n'a pas laissé de commentaire.Jerome K.
Super friendly and helpful gentleman hooked up the trailer and explained it to me. It was nice and assuring.Glenda A.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.edward R.
Uhaul on 12th st Salem Oregon is top notch for your rental needs!Bobby B.
Le client n'a pas laissé de commentaire.daniel H.
I received at the vehicle with just barely a quarter of a tank of gas in it. I drove it less than 5 miles, and figured I'd just pay for a gallon of gas when I returned it. They informed me since it was less than a quarter of a tank that they would be charging me $30 plus whatever gas it took for filling it. So I ended up having to leaving and find a gas station to bring it back up to just over a quarter of a tank to avoid the fee. They should not give vehicles with just barely a quarter of a tank in mm.Candace B.
Lock the uhaul door please as when I got the truck and took it home there was someone in the back of the truck intoxicated and I had to call the police ! This put myself and family not safeMandy F.
I have used this location many times and always had a positive experience!Diane Q.
Le client n'a pas laissé de commentaire.Jessica W.
Nothing everything was great. There was a bit of odd odor in the van but opening windows resolved the issue. Staff were superb and friendly!kimberly N.
Le client n'a pas laissé de commentaire.Kyle Y.
Le client n'a pas laissé de commentaire.LaRon T.
The Staff that worked today 4/16 11:30ish, we're AWESOME!!! Give them a bonus please!Markhuri S.
Le client n'a pas laissé de commentaire.Jamie H.
Le client n'a pas laissé de commentaire.oscar G.
Staff very helpfulStephen M. | Expérience générale
Very good to work with, very happy!lloyd d. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!