Le client n'a pas laissé de commentaire.JARROD E.
Customer Reviews for U-Haul of Southside Plaza
Pour nous contacter
Richmond, VA 23224
(North of Hull St at Hull St and Belt Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Uhaul rep was extremely professional and speedy. Represented your company well.John C.
Le client n'a pas laissé de commentaire.WELTON W.
Though the staff was professional and polite, no one at this location could attach car dolly to Uhaul truck. I had to wait over an hour for someone from another store to hook up dolly.JACQUELINE JOYCE T.
Workers were very helpful and nice the guy that helped us had excellent customer serviceSHANIQUARENAE R.
The clerk was respectful professional willing to assist and made it his business to give us the best experience possibleCHARLYN P.
Monique is courteous, efficient, and excellent at handling multiple customers at the same time. She is a real asset to your company.Eric Z.
They accused me of not returning their mats and dolly after the associates there had seen me return everything back with no issues and way before the time I had rented their truck out. Get your stuff together before you start accusing your customers when it's your negligence that's the issue.CHRISTIANAARON N.
Le client n'a pas laissé de commentaire.Sydnee W.
Le client n'a pas laissé de commentaire.Robin A.
Had to pick up appointment at 8:00 waiting in the lobby for 30 minutes and young guy behind the counter on his phone Iike I was invisible or somethingMAURICE DARNELL P.
Le client n'a pas laissé de commentaire.CALVIN DALE G.
There was no one in the store upon arrival and I was 30 mins early. It became multiple people waiting for this store to open.Phillicia L.
Le client n'a pas laissé de commentaire.DARRELL ANTHONY W.
Ce n'est rienNAKETTAANTIONETT J.
Having one way vehicle accessible.Samantha W.
Im very satisfied I will use this company again if if I had to move again thank u for a great experienceKEYTHIAWYNETTE R.
Le client n'a pas laissé de commentaire.SIRNEARRABRASHAW B.
Le client n'a pas laissé de commentaire.ALLAN B.
Service was. Above anything i have experienced it was greatBRIANONEIL M.
Le client n'a pas laissé de commentaire.TERRY B.
Le client n'a pas laissé de commentaire.JESSICALYTRICE D.
Le client n'a pas laissé de commentaire.KAILAHSE F.
Le client n'a pas laissé de commentaire.IONIEVICTORIA B.
Le client n'a pas laissé de commentaire.CHARLES S.
Vehicle was ready when I arrived. Check in was easy. Staff was very helpful. Good experience.CECILIABOOKER H.
Le client n'a pas laissé de commentaire.THIERRY O.
ask for a review closer to the event. this rental was from almost a year ago. (don't know If that is relevant to either pick up/drop off location or if it was a company thing)SOPHIEELAINE J.
I enjoyed the customer service everything went wellPATRIECE C.
Le client n'a pas laissé de commentaire.TERESA C.
The customer service and wait time to get assistanceJESSICA D.
Le client n'a pas laissé de commentaire.MARCIA ANTRONETT L.
There was only one worker at the time who literally fell asleep while ringing me up. It took him 15 minutes just to ring me up. It was very poor customer service.CHARISMAIMANI J.
Will be backROBINETTEELIZABE M.
Vehicle needs alignmentJUANCARLOS P.
Get rid of the people that's working there and the future employees needs to be professional and trained to do their jobs.I would never step foot back into this establishment again because the employees thats there is in the wrong field and their attitudes stink.ANTONIO M C.
?STEPHEN EUGENE P.
Le client n'a pas laissé de commentaire.Lisa P.
Le client n'a pas laissé de commentaire.BRENDA LEE C.
Not sure.THELMASCOTT S.
The wait time was outrageous. I reserved a vehicle and had to wait 30 minutes. There was one person helping customers, one was sleeping and one was on the phone.JOANNE G.
Le client n'a pas laissé de commentaire.TAMARADELORES H.
Everything was fine to me Thank youNENE F.
All of my experience here was excellent.BARBARA C.
Le client n'a pas laissé de commentaire.CASSIE MARIE H.
Don't tell someone they have 24 hours and then call them at 7:40 am saying that I have to bring the truck back by 8:00am ! Other than that the staff was nice and the truck had some awful way of starting it! If my nephew wasn't there I wouldn't been able to start it! The ignition or something is wrong with that truck! Thanks Emily WarrinerEMILYNICOLE W.
My fuel rate was misread. I purchased gas before drop off and was charged in error. The staff must have misread. Plus I was there at 7am and it didn't open till 730am AND didn't include my requested dolly. PLUS truck was parked so tight next to other truck it took me 15 minutes to get out of space on pickupTeresa T.
Le client n'a pas laissé de commentaire.JUANITA R.
Le client n'a pas laissé de commentaire.BRENDA C.
Le client n'a pas laissé de commentaire.Donald H.
The person working, I believe named Ruben was exceptional at his job! He was not on a cell phone like the majority of people in today's society. He answered every question and did not take his time; he thought about my time and specific needs!FORD A.
Le client n'a pas laissé de commentaire.ARTHUR H.
Service has always been great thanksPHILLIP M.
You guys are awesome the Belt boulevard site gets 10 stars and we are very happy. A snowstorm came we could not turn the truck in as scheduled and they happily accommodated us for extra day Thank you U-Haul You made our life a whole lot easier.Andre H.
All greatAllan B.
First place I stopped did not have touch free pickup ready so had to go to another store. Got my 20' truck there but they only had 22 blankets, versus the 36 I ordered. When I dropped the truck off in Centerville, OH, the system had not been updated to note that I only had 22 blankets. Additionally, once I was 5 minutes into my trip, I looked at the contract provided me and there was at least 1/8 to 1/4 difference in the amount of gas that was indicated on the contract versus what was in the truck. Because of the original truck not being ready for me to get, I was pressed for time and unable to turn around to challenge it.ROBERT R.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.JAMIL S.
Le client n'a pas laissé de commentaire.GREGORYM S.
Le client n'a pas laissé de commentaire.Andrew L.
Le client n'a pas laissé de commentaire.Jordan B.
There was some confusion on picking up a trailer and delay at the Jefferson Davis location had to wait a least 45 minutes due to one fully trained person.Henry M.
Nothing at all. The customer service was excellent. I was choose them anytime for rentals. Great Job!! Thanks PaulðŸ˜ŠPATRICIAANN K.
The young lady that took the truck back was extremely pleasant and explained everything!!!!!! She deserves recognition, excellent customer service!!!!!Virginia M.
Le client n'a pas laissé de commentaire.amanda L.
Very rude man working the counter.CALVINLAWRENCE L.
Le client n'a pas laissé de commentaire.Elynyand D.
Le client n'a pas laissé de commentaire.Lance C.
Le client n'a pas laissé de commentaire.TIMOTHYFERDINAND B.
Le client n'a pas laissé de commentaire.Vertram D.
Le client n'a pas laissé de commentaire.Chiakia C.
Le client n'a pas laissé de commentaire.CYNTHIA B.
Le client n'a pas laissé de commentaire.CASSANDRAOTEY H.
Very pleased with the young ladies help.Michael M.
Fast check outPaul S.
Love the one on hill street by Southside plazaJOSHUAMIKAEL B.
Le client n'a pas laissé de commentaire.JEFFREYMONROE G.
Had confirm reservation for cargo van 19 a day @ 69 per mile. Upon arriving at location the cargo van was not available. I was asked to use a 10 ft truck at same price, however I was charged 89. a mile instead of 69. This there change and I paid the difference of 5,40 $ which I feel was not fair to me. Truck was dirty, seats torn, and when cut truck off at pick-up had problems restarting. No I would not recommend this location.JUSTINEC C.
The experience was good buy we had to go out of our area to gett the trailer. None of the local Uhaul dist. had the equipment.CHARLESA S.
Le client n'a pas laissé de commentaire.DERRICKLENNY A.
Workers were polite but only one of the four was wearing a mask. Not in the best section of town. Would not want to be there at night. Not the fault of the workers but the computer system was down for almost an hour and they have no way to process anything without it!WILLIAMMARK M.
The staff really takes the time to give you info about there equipment.JAMESWAYNE M.
The staff was all very helpful and friendly. This is my second time going to this location and I'll definitely be back in the future.HUNTER DUANE J.
Le client n'a pas laissé de commentaire.Kirk S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.COSETTEMADELEINE M.
Le client n'a pas laissé de commentaire.FRANCINE E C.
Great service and nice and clean vehiclesJOSHUAMIKAEL B.
Helpful and very professional.Dietmar M.
Le client n'a pas laissé de commentaire.CHRISTINELORETTE S.
Le client n'a pas laissé de commentaire.Andrew W.
The gentleman who took care of us was so awesome! Super helpful and friendly, I think his name is Jason. If it weren't for COVID, I would have high-fived him in appreciation.Kelly K.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.THOMAS LAWRENCE S.
Le client n'a pas laissé de commentaire.JOHNMATTHEW V.
Services were great from beginning to endMARYHRUBIENSKI B.
Le client n'a pas laissé de commentaire.WILLIE D.
Le client n'a pas laissé de commentaire.LAMAR DAVID M.
Le client n'a pas laissé de commentaire.PATRICIAANNE G.
I was owed a refund for returning my truck early but never received it. They still owe me change.LATONIAMONIQUE P.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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