I forgot some important personal items and the staff was kind enough to set it aside and call me to come pick it up. Great honest workers! Will 100 % be renting again!Logan F.
Customer Reviews for U-Haul of St Johns
Pour nous contacter
Portland, OR 97203
(Street parking avilable)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The employee working did a fantastic job. Give him a bonus!Sara B.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Bridgid B.
There's no discount for returning a uhaul. I personally find that jarring and it has deterred me from ever using this service againGabrielle C.
Le client n'a pas laissé de commentaire.Jennifer P.
Great customer service and staffJames M.
very friendly staffLiz M.
I would really like to see the person working on the weekends have some help! I didn't catch his name and he did a wonderful job but the process was extremely slow because he was all alone.LaSeda T.
The self rental process is a huge pain in the ass, you should learn some shit from the car share companies. What is the point of doing it myself if I still have to go inside to get the key. You say skip the line but what sort of asshole jumps in front of and old lady that is buying boxes.Stephen C.
Le client n'a pas laissé de commentaire.Bill R.
Mirrors were very dirty and hard to seeLaurie K.
Always a great place to rentRAY W.
Cody saved me three times over - thanks to him, my mother doesn't have to sleep on the floor tonight. Get that man a raise and more staff!ROY W.
I reserved a truck online. The location was changed by Uhaul. I arrived at the revised location on time. The business was closed. It took at least 20 minutes for UH to find another truck. I drove 1/2 hour to the 3rd location. It took another 1/2 hr to straighten out the cost and other details. The windshield was dirty and no wiper fluid. I cleaned the windshield. I was surprised at the lack of coordination between UH and their dealers. It was not a pleasant experience.TIMOTHY R.
Le client n'a pas laissé de commentaire.Kerry A.
Great Service from picking up the vehicle to dropping it off.Craig D.
Le client n'a pas laissé de commentaire.Warren C.
Le client n'a pas laissé de commentaire.corey I.
Have more secure spots to park your vehiclesAradhya C.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.Christopher B.
Easy and efficient. I rent several times a year thereRAY W.
Le client n'a pas laissé de commentaire.Cindy O.
Le client n'a pas laissé de commentaire.Ian U.
They're extremely understaffed at this location, despite offering great service.evangeline H.
Le client n'a pas laissé de commentaire.Christian C.
Le client n'a pas laissé de commentaire.Erin M.
Le client n'a pas laissé de commentaire.Norman S.
When I arrived to drop my trailer off, the owner seemed uninterested in helping me. I was the only person there, yet I was waiting to be helped while he worked organized boxes. He had trailers blocking the area for drop-off, so I had to wait for him to organize that area before getting the trailer taken off my car. For something as simple as returning a trailer from a one-way reservation, I was frustrated that it seemed like I was inconveniencing the location.Claire B.
Le client n'a pas laissé de commentaire.Jeanette H.
Le client n'a pas laissé de commentaire.David S.
Equipment was fine, but the customer service was terrible. The man working basically complained about the fact that he had to help me (because I hadn't filled out anything online ahead of time). He swore multiple times and spent our whole interaction complaining.Camille V.
I had the hardest time to get my refund. I was told on multiple occasions that I was going to be a satisfied customer from corporate. Each person in corporate transfer me to a new person and at the end I still did not get my money. The staff that worked in the room office tried his best to help me. My rating is to corporate office and not the site.Karen M.
My brief interaction with Cody was great especially considering that he seemed to be the only employee at this location at the time and had a growing line of people needing help. Super efficient and friendly the entire time.Jonathan H.
The staff was very rude and unprofessionalAlvin M.
There was one gentleman working and he had a line of 4 people deep, yet he was super friendly, professional and organized. Even with a line I was in and out in no time at all.jeff P.
Show all the cost up front, taxes mileage etc. Uhaul is a total bait and switch operation.peter H.
Le client n'a pas laissé de commentaire.Allison S.
The sales representative was extremely rude and short with me and other customers that happen to call while I was thereBrian T.
Flawless experience!Robert W.
Le client n'a pas laissé de commentaire.Catherine K.
Le client n'a pas laissé de commentaire.Tamara T.
I have been using this location since 2010. They do a great hometown job. Never any hassles. Always explain everything. Merci.Richard C.
Le client n'a pas laissé de commentaire.Travis C.
Cody was great love our St John's UhaulMARY A.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.nelson H.
Le client n'a pas laissé de commentaire.Geoffrey W.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.STEVE J.
Le client n'a pas laissé de commentaire.Norman A.
Robert and Cody provided outstanding customer service.Andrew H.
Not sure what was going on yesterday at this location, but the person who gave me the keys was very stressed out, told me he didn't have time for my reservation, and was slamming things down on the desk in front of him upset (my ID, the work phone, the key board). It was aggressive. I told him I hope his day gets better/ I sympathize. When returning the truck 3 hours later that same person was in the room next door working on a car? His car? Or? The line was 5 people deep, took me 25 minutes to simply hand off the keys, the new person that was at the desk was slow and seemed overwhelmed he was clearly doing his bes. But frustratingly the previous attendant who helped me with pick up could see the long stalled line but did not come out to help, stayed in the next room working on a car that did not look like a Uhaul vehicle. The whole situation was frustrating, I just wanted it over with as fast as I could without incident. I will have seconds thoughts about using this service in the future.Donald D.
absolutely awesome experience. I was nervous about timing, availability, etc. but the staff calmed me down & provided excellent service and clarity. Great work!Jon M.
Nothing! Everything was excellent!Youbany R.
Le client n'a pas laissé de commentaire.George K.
Le client n'a pas laissé de commentaire.Nikolas W.
Very slow service.Michael M.
Le client n'a pas laissé de commentaire.Olivia R.
Le client n'a pas laissé de commentaire.Alex C.
Cody and his team always do an excellent jobLori L.
VERY goodPaul B.
Le client n'a pas laissé de commentaire.Quintein V.
Le client n'a pas laissé de commentaire.Jean S.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.Nicholas M.
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Sean W.
Le client n'a pas laissé de commentaire.Gregory M.
Le client n'a pas laissé de commentaire.Wendy S.
Have monthly rentals.CURTIS W.
Thank you so much for your outstanding customer service!Melanie K.
Le client n'a pas laissé de commentaire.Ally B.
I was less than pleased with the hidden charges not included in my quote. All of the taxes and mileage charges were not quoted. Raised the cost almost $80.David H.
Le client n'a pas laissé de commentaire.Nina V.
Le client n'a pas laissé de commentaire.Cristina M.
Cody was a great help and is a wonderful asset to the company. He was helpful, made sure the furniture pads were loaded up properly, set aside a TV box for me, all while handling a lobby full of customers. He deserves several raises for the work I saw him put in.JOSHUA D.
Lack of one-way trucks at this location means it's almost more annoying that it's worth for moving, even to another part of the same city. I would have canceled my reservation and used a different location had I known this before pickup.William T.
Just an all around good experience, thanksCOURTNEY C.
Very easy check in.Laura L.
Customer Service was excellent at this location. I went into the store a few times for supplies during my move, and every time I went in, the same person working and he was always helpful and kind.Maria L.
be more transparent of hidden fees. i believe the end cost was far too much for the service provided. that aside, employees were incredibly friendly and helpful.makari A.
The trucks advertise $19.95, but after Insurance, rental tax, mileage and gas refill; it's more like $75 for a quick move across town. But when you don't have a truck, it's a great smooth efficient option.Brad C.
Le client n'a pas laissé de commentaire.Danilo O.
Maybe give the guy that was working on 04/02/2022. Around 10:00a.m. A raise he was the only employee working and it was very busy!! I reserved my box truck online, and it was very easy to use the website.I would recommend reservations online it is way better and you practically skip everyone else who walked into the store!Mark E.
Le client n'a pas laissé de commentaire.Rice T.
Le client n'a pas laissé de commentaire.Mark V.
Le client n'a pas laissé de commentaire.Jenna R.
Le client n'a pas laissé de commentaire.RASUL ISHMAEL H.
Le client n'a pas laissé de commentaire.Alicia J.
Really good vibe at this place. It was the fourth U-haul I'd been to this morning. They kept telling me the U-haul I needed was available and another location. But when I got there, it hadn't been reserved for me. I learned to tell them to reserve it under my name. They should have done that for me... Overall, I love U-haul. It's the least thing I have to worry about on moving day. Merci.BJORN S.
Nothing. It was very smooth. Thank youColin J.
Le client n'a pas laissé de commentaire.Issac S.
Le client n'a pas laissé de commentaire.Brandy C.
Le client n'a pas laissé de commentaire.Lois D.
Le client n'a pas laissé de commentaire.Maya B.
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