Évaluations des clients U-Haul of Sunnyslope
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of Sunnyslope
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Darla W. le
Truck cab smelled like cat pee. Gross, but the service was good and the price was low, so something has to give, I suppose.
Thomas H. le
GREAT
Samuel B. le
The gentleman helping at the drop off was quite busy, but very nice. Helped resolve the issue so I could leave in as timely as a manner as possible
Thomas H. le
always great
Thomas H. le
great
Frank P. le
No suggestions
Brian W. le
Great truck V10 .... Loved the check out app for dmg. Made it easy. The only comment if any, I wish the track had tie down hook in the flr/bed of the truck. Really had a great experience and I had planned for the worst.
Johnny R. le
I really feel is though when a person rent a truck so many time and can't get a discount but I'm happy to be able to rent from your company thanks.
Michelle H. le
I wish the check in over the phone was easier to understand, I also think if the rental in brought back above and beyond then the gas price could be lowered. That crazy!
Thomas H. le
EXCELLENT
Sara P. le
I have rented here a number of times and am always impressed with their service and friendliness
Thomas H. le
great service
Thomas H. le
Above and beyond exceptional---Thank you
Leroy H. le
Nothing, and Enrique is a definite asset to your company. I have been using this location for several years and he constantly gives me great service and very personable.
Gregory M. le
Did not receive email receipt for final charges
Thomas H. le
I am HAPPY
Edwin R. le
Nothing at this time. Devon was very helpful and a pleasure to work with.
Thomas H. le
great
Brian M. le
We can't think of anything to improve and we are incredibly particular.
Thomas H. le
Excellent even the computer system worked
Wayne D. le
Great service and great people. Love this place. Wayne Daudet
Thomas H. le
great
Spencer Lee S. le
not much to say. Drove up, they unhitched the trailer, husband got receipt, drove away.
Christopher B. le
These Guys are great! They really care about the person renting a truck and what we need.
Alan H. le
The cost per mile is quite prohibitive.
Pamela H. le
The guys had me ready to roll in less than 10 minutes! Impressive for sure. When I returned they did the same thorough but fast check out. This was a great experience and the fellows were friendly and helpful!
Thomas H. le
NOTHING
kevin W. le
Everything delivered exactly as promised and as expected. That almost never happens moving furniture 2200 miles.
Thomas H. le
great
Derek N. le
Great customer service, will definitely rent from location again! A++
Thomas H. le
all great
Chris S. le
One person working and he carried on a long, full conversation with the customer in front of me, while I and two other waited.
Debora H. le
Have corporate supply equipment to avoid being held hostage by Cox Communications when internet goes down. Devon was fantastic despite the situation which is no fault of his or the store. Please provide your staff with sufficient tools to do a work around such as a hotspot on the company phone for connectivity.
Donald P. le
Computer was down at check-in. Attendant busy. Told me to leave trailer and he would check it in. Went back on Friday. This attendant was very helpful with making contract correction.
Randall R. le
Excellent location and service
Thomas H. le
The operation at this location is above par. They make it Great Thank you
Harriet T. le
Good experience. Professional staff, very helpful!
Terri B. le
Short staffed. Never just drop the items off. Stay to make sure you are charged correctly
Jose D. le
Enrique went out of his way to help us get a larger unit with ease.
Tony C. le
Best manager in the industry give this man a raise
Vincent R. le
very professional
Thomas H. le
IT WAS ALL PERFECT
James N. le
I pulled into the return area even though it was raining the person to help me ran right out of the building into the return area very helpful I dropped off my trailer took me no more than two minutes excellent service
Philip B. le
The entire experience was positive.
DAVID W. le
A nice person came to my truck and checked me in, instead of the truck share online version that no doubt would have said something like "send us a picture of the attached lockbox on the back of the truck" which there never was in the first place, and it would have gone downhill from there. Again, a process problem not a uhaul location problem.
Kevin W. le
It was an awfully big location for just one employee to be on duty, however, he did a great job.
Rebecca S. le
Continue doing what you do I was very happy with all of your service
James J. le
Do not let them rep Uhaul. Need some quality control
Darla W. le
Reserved at another place 1/2 mile up the road with no representative present. Dealing with the Uhaul app took longer than expected, then when the code was given, the key was not in the lock box. Customer service referred me to the other location after cancelling my reservation, so I could get another truck. Late, my moving crew charged by the hour! Not happy with the previous location, but this one was OK.
Roneise L. le
The GM, Enrique, and the CSR, Devon, both helped me on separate occasions. Both of them were knowledgeable of moving products and the equipment, friendly but professional, and got me in and out quickly with the moving supplies and the trucks I needed. Thanks to both of them for making what was a difficult move a lot easier. I recommend this location and will use them again in the future.
Debora H. le
Great customer service and good trucks with reasonable pricing.
Thomas H. le
even the computer worked
Raymond B. le
Quick and easy.
tina S. le
Saturday am was a little busy and there was only one person supporting.
Michael C. le
Thank you!
Emily J. le
Excellent service at both ends.
Robert D. le
This is a great location
tim M. le
Courtesy staff, prompt and helpful.
Benjamin M. le
Very friendly staff!! In & Out, quick service!!!
Thomas H. le
Great except for the computer system--always goes down
Thomas H. le
perfect
Thomas H. le
aND BETTER YET THE COMPUTER SYSTEM WORKED --------FIRST TIME IN MANY MONTHS
Deirdre M. le
Devon F was professional & even helped me figure out an old charge on my cc- above & beyond! As a Navy Veteran I am definitely pleased & should the need arise I’ll use U-haul.
Sydney D. le
Very blessed to have worked with this U-Haul’s team! Such an amazing, helpful group. Thank you, U-Haul!!!!
James B. le
No problems.
kevin w. le
Enrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.
Zemora D. le
CUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.
Adrienne A. le
ALL GOOD
John P. le
Your neighbors are a challenge. I commend your staff in their ability to deal with them!
Denna E. le
Great service.
terry w. le
none