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Julie S.Customer Reviews for U-Haul of Sunnyslope
Testimonials From Recent Customers
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Quick and efficient team.
john F.The manager was easy to work with and quick to help.
Stephanie H.Super friendly staff, prompt service, would definitely recommend.
William B.The employees were very nice and helpful. Made the process quite easy.
ETHAN F.Devon and fellow co-worker (whose name escape me) of the Sunnyslope branch is amazing, professional and extremely accommodating. I had to wait for a cab to take me home after returning my vehicle and it was a lengthy wait time. They allowed me to stay indoors rather than wait outside in the triple digit Phoenix, AZ! It was a great time to catch up and chat! Steve -manager- has a terrific team that consistently look out for customers. I've had nothing but great experiences from every transaction with the team at this branch who I believe deserves recognition. Keep up the good work guys!
Aisha F.Great custoner service! They went above and beyond. Called me to tell there was an opening for a longer rental.
Elizabeth G.Chris was very professional and conversive when I dropped off the trailer.
Robert K.THE MEN THAT WORK AT THIS LOCATION EXCELL -----------Thank you
Thomas H.they made it quick and easy.
Edwin L.Trailers door was a bit harder than usual to open and close
Miguel S.Easy to pick up and drop off. Convenient location, I have rented from the Hatcher and Cave Creek location several times
Andrew F.Customer service was amazing! Quick easy efficient friendly and fast. Very nice kind friendly customer service will be coming back
JD L.The guy who helped us was great
David A.The personnel was super friendly and helpful!
Andrew H.Thank you for the excellent customer service and kindness. It is very much appreciated!
Erin S.It was an excellent experience. I have a request. Any way to remind renters not to smoke in the cab. The scent was very strong.
Keith K.The only problem I had was, when I went to pick up my truck I requested a dolly and there was not one in the truck when we got to the location to start moving. It made it very difficult to move the heavy items.
Tracy R.Great service and helpful! Highly recommended
Benjiaman R.All good
Renay M.Usually the trucks are clean but I was told that they couldn't clean them. Really doesn't matter to me anyway.
Mark K.The location was clean and organized, opened promptly on time and the staff was helpful and courteous. I ask for nothing more.
Douglas H.We were treated in a very polite and professional manner, with a speedy expediting procedure. This was a short notice hire and the team were accommodating, Upon returning the truck, I was asked if there were any issues and told my receipt would be sent immediately. I was on my way home in minutes and the care and attention the office gave me, made up for a very strange day. Great job.
damian H.Thank you guys guy at the counter was so nice and helpful keep up the great work
Destony B.The app was buggy and I was unable to upload pics
Luc B.Nothing needs to be done. They have been helpful each time I've stopped in there.
Larry F.There was dog hair on the passenger seat that wasn't cleaned; however, the sales associate immediately remedied the issue.
Christiana B.They over charged me and then when i tried to explain why they didnt want to hear it so i got robbed very poor customer service i even went to another location and they didn't understand why they charged me so much and they gave me a number to call and report them
Jessica V.Travis, Bryan, and Stephen make an excellent team.
ISAAC D.Great service and equipment performed as expected. It is always a pleasure to deal with staff on sight, as I am treated friendly and fairly. ;)
thomas B.Very quick, easy and friendly experience! Merci.
Deanna S.Chris was amazing. Friendly, professional and personable. Did a great job.
Steve G.I have been renting equipment with this location for the past few months and the staff has been so great to work with! Great job Steve! You and your team are awesome! Thanks for constantly looking out for me! - Aisha
Aisha F.Staff was very helpful as i had difficulties using your uhaul app so they checked me in , gave me thorough instructions on how to review and return the rental truck.
Christine C.Great staff. Nice folks. Thanks!
Levi H.I came and rented a uhual truck and the gas was at the 1/2 mark I even recorded it and have a TIMESTAMPED VIDEO, at the end of the day I left the gas exactly where it was and the lady with short hair and tattoos was very incompetent, I kept explaining to her and showing her the video and she she does not care she is not a manager and she cannot do nothing about it, how is it that a store has no mangers?? How are all the managers in a meeting? Who opens the store and who closes if there's no manager? The lady with tattoos who's name was Finn was extremely disrespectful to me and to my mother who was waiting at the Uhual. I demand an apology and a refund for the extra gas that I paid for.
sebastian M.So impressed with everything about this! Devin literally saved my life with recommending this. I would have gone with one of those moving brokers and probably would have spent an arm and a leg, and still not have even known when my items would arrive. So grateful to him that he suggested this and he was so nice and helpful with me getting everything figured out
Chelsie P.Not always being routed to customer service. Direct access to store.
Lindamarie D.You can't improve anything this was a perfect all the staff was very personable professional respectful helpful my experience was perfect
tami M.Very satisfied with the service and equipment quality
forrest P.Very pleasant experience
Dana C.Excellent
Thomas H.Fill the gastank. I prefer to pick up a vehicle with a full tank.
Barbara M.The manager there is very efficient. I was in and out without a problem in just a few minutes.
Daniel V.Great service.
Chris M.Staff was friendly and fast! Easiest transaction renting. Uhaul.
Brian J.Running lights o the right side of the trailer we're not working. Trailer was full of mud around the wheels and rear end of the trailer. Service was courteous and helpful.
Gary W.Quick service, good value.
David S.The vehicle I rented handled like a beast — brakes seemed soft, engine whined before finally settling into gear; some dashboard instrument covers were missing.
Brian D.Fast and friendly service! Thank you!
Chad M.Devon was professional, efficient and helpful! Just what one needs after a cross country journey of 33 hours. Thank you! Michelle Herauf Erik Garcia
MICHELLE H. | Premières impressionsGreat work, great guys.
andrew t. | Premières impressionsThank you for helping us out in a pinch
Linda H. | Premières impressionsSome off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly not
Abraham C. | Expérience généraleThe staff is so helpful and friendly and that you don’t find to much !! Great place to store your things
Jacqueline V. | Expérience généraleThe staff made you feel like family. Very professional. Very easy to work with. 100 % satisfied.
Jon W. | Expérience généraleVery blessed to have worked with this U-Haul's team! Such an amazing, helpful group. Thank you, U-Haul!!!!
Sydney D. | Expérience généraleNo problems.
James B. | Expérience généraleEnrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.
kevin w. | Premières impressionsCUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.
Zemora D. | Premières impressionsALL GOOD
Adrienne A. | Expérience généraleYour neighbors are a challenge. I commend your staff in their ability to deal with them!
John P. | Expérience généraleGreat service.
Denna E. | Réservationnone
terry w. | Expérience générale