Le client n'a pas laissé de commentaire.Jack L.
Customer Reviews for U-Haul of Sunnyslope
Pour nous contacter
Phoenix, AZ 85020
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The bed of the trailer had some residue that appeared to be oil.Richard W.
Le client n'a pas laissé de commentaire.Robert B.
Excellent customer service.edgar G.
Le client n'a pas laissé de commentaire.jeff K.
I picked up a trailer at the Cave Creek lication in Northern Arizona. The young man that hooked up the trailer didn't follow my instructions on how I wanted it connected to my RV. I have been towing for 30+ years and I didn't appreciate his inexperience. His comment "I hope you bought the insurance" was an insult and I will not rent from U-haul again.CHRISTOPHER C.
The truck smelled very strongly of stale tobacco. There was even a burn on the radio console. Otherwise the cab was clean, truck was clean, and the staff was courteous and kind. Great location and staff.Elizabeth B.
Le client n'a pas laissé de commentaire.Juan A.
24 hour drop off couldn't be easier.Andrew F.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.Jason K.
Le client n'a pas laissé de commentaire.Moneica L.
Le client n'a pas laissé de commentaire.CHANA G.
This was one of the smoothest uhaul experiences I've had. I was in and out in no time. Definitely coming back.Greg H.
Easy check out, easy check in. Plenty of stockchris G.
Le client n'a pas laissé de commentaire.joseph S.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.brad H.
Le client n'a pas laissé de commentaire.Stuart G.
The only negative as the a/c smelled like smoke. I have had not so great customer experience at this location in the past, but this time it was excellent in all areas. Would definitely recommend this location.Paul C.
None at this time everything when well. Thank youFatima N.
Le client n'a pas laissé de commentaire.doug L.
I've used this location several times and always been pleased. Same great service every time and always has the equipment available when I need it.Roy J.
Le client n'a pas laissé de commentaire.Noe G.
Thank you for your assistance in adjusting my original plan!Matthew B.
service was great!UNGYO S.
Chris was amazing and expeditous with my checkoutGina D.
Le client n'a pas laissé de commentaire.Nathan B.
My initial impression of this facility was favorable. I was checked in efficiently and the promised vehicle was ready and in good shape. There were problems when I returned the vehicle, and they were clearly caused by U-Haul. I would strongly recommend that staff stress to renters the importance of detailed completion of the online assessment of the vehicle. When I left with the vehicle (as I have done with multiple previous U-Haul rentals over the year) I had with me completed paperwork marking the level of gas in the tank, etc. The facility manager noted that I needed to bring the vehicle back 1/2 full of gas as that was the level in the tank as I was leaving. I quickly completed the online assessment and provided photos of the mileage and of some rock damage on the windshield. When I returned the vehicle with exactly the number of estimated miles and with the tank 1/2 full I was informed by the technician checking in the vehicle that I needed to fill the tank to 7/8 because that was what was in the system or I was going to be charged $71! No amount of explanation was able to overcome the technician's response of "Hey, that's what we have in the system. There's nothing I can do about it." Fortunately, the employee who had checked me out was available and I had my paperwork upon which the manager had marked a tank level at 1/2. That employee was able to make a correction in the system. Why the other employee couldn't do this I do not know. The employee who made the correction advised that the problem occurred when I completed the online assessment and that somehow I had indicated that the tank was 7/8 full. (I did no such thing.) Look, I can handle myself online and know what to expect next time. Not everyone will be able to complete an online forensic documentation of vehicle status - are they at the mercy of inadvertent system glitches which will add fraudulent costs to their rentals? This is not acceptable.Anthony P.
Great service, great people, nice personalityrosalio C.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.cassandra P.
Le client n'a pas laissé de commentaire.Isaak N.
Le client n'a pas laissé de commentaire.Isaak N.
Fast service Courteous staffIvy K.
Le client n'a pas laissé de commentaire.Michael D.
Very helpful staffJohn G.
Hi! The back part of my car was damaged after your team installed the hitch (I paid 500 dollars extra for this service) to my vehicle so that it could tow the Uhaul properly. No one has returned my calls. Wondering what I'm supposed to do?Travis M.
Le client n'a pas laissé de commentaire.Julie S.
Quick and efficient team.john F.
The manager was easy to work with and quick to help.Stephanie H.
Le client n'a pas laissé de commentaire.Beau F.
Super friendly staff, prompt service, would definitely recommend.William B.
Le client n'a pas laissé de commentaire.Brett B.
The employees were very nice and helpful. Made the process quite easy.ETHAN F.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.sanders S.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Manuel S.
Le client n'a pas laissé de commentaire.Arthur G.
Le client n'a pas laissé de commentaire.Michael R.
Devon and fellow co-worker (whose name escape me) of the Sunnyslope branch is amazing, professional and extremely accommodating. I had to wait for a cab to take me home after returning my vehicle and it was a lengthy wait time. They allowed me to stay indoors rather than wait outside in the triple digit Phoenix, AZ! It was a great time to catch up and chat! Steve -manager- has a terrific team that consistently look out for customers. I've had nothing but great experiences from every transaction with the team at this branch who I believe deserves recognition. Keep up the good work guys!Aisha F.
Le client n'a pas laissé de commentaire.RONALD M.
Le client n'a pas laissé de commentaire.Buster H.
Le client n'a pas laissé de commentaire.ALEX S.
Le client n'a pas laissé de commentaire.Alan W.
Great custoner service! They went above and beyond. Called me to tell there was an opening for a longer rental.Elizabeth G.
Chris was very professional and conversive when I dropped off the trailer.Robert K.
THE MEN THAT WORK AT THIS LOCATION EXCELL -----------Thank youThomas H.
Le client n'a pas laissé de commentaire.Lisa S.
they made it quick and easy.Edwin L.
Le client n'a pas laissé de commentaire.Albert M.
Le client n'a pas laissé de commentaire.Clark H.
Le client n'a pas laissé de commentaire.elida V.
Trailers door was a bit harder than usual to open and closeMiguel S.
Le client n'a pas laissé de commentaire.Paula M.
Le client n'a pas laissé de commentaire.JORDAN R.
Easy to pick up and drop off. Convenient location, I have rented from the Hatcher and Cave Creek location several timesAndrew F.
Le client n'a pas laissé de commentaire.GARY K.
Customer service was amazing! Quick easy efficient friendly and fast. Very nice kind friendly customer service will be coming backJD L.
The guy who helped us was greatDavid A.
The personnel was super friendly and helpful!Andrew H.
Le client n'a pas laissé de commentaire.david B.
Le client n'a pas laissé de commentaire.Keith K.
Thank you for the excellent customer service and kindness. It is very much appreciated!Erin S.
Le client n'a pas laissé de commentaire.Candice L.
Le client n'a pas laissé de commentaire.Greg C.
It was an excellent experience. I have a request. Any way to remind renters not to smoke in the cab. The scent was very strong.Keith K.
Le client n'a pas laissé de commentaire.Faviloa V.
The only problem I had was, when I went to pick up my truck I requested a dolly and there was not one in the truck when we got to the location to start moving. It made it very difficult to move the heavy items.Tracy R.
Great service and helpful! Highly recommendedBenjiaman R.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.Jetavon C.
Le client n'a pas laissé de commentaire.Jay D.
All goodRenay M.
Le client n'a pas laissé de commentaire.Kohl B.
Usually the trucks are clean but I was told that they couldn't clean them. Really doesn't matter to me anyway.Mark K.
Le client n'a pas laissé de commentaire.Duane W.
Le client n'a pas laissé de commentaire.Joane H.
Le client n'a pas laissé de commentaire.MELISSA M.
The location was clean and organized, opened promptly on time and the staff was helpful and courteous. I ask for nothing more.Douglas H.
We were treated in a very polite and professional manner, with a speedy expediting procedure. This was a short notice hire and the team were accommodating, Upon returning the truck, I was asked if there were any issues and told my receipt would be sent immediately. I was on my way home in minutes and the care and attention the office gave me, made up for a very strange day. Great job.damian H.
Thank you guys guy at the counter was so nice and helpful keep up the great workDestony B.
Le client n'a pas laissé de commentaire.Angela W.
Le client n'a pas laissé de commentaire.Adam G.
Le client n'a pas laissé de commentaire.Dixie E.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.richard P.
The app was buggy and I was unable to upload picsLuc B.
Le client n'a pas laissé de commentaire.saad D.
Devon was professional, efficient and helpful! Just what one needs after a cross country journey of 33 hours. Thank you! Michelle Herauf Erik GarciaMICHELLE H. | Premières impressions
Great work, great guys.andrew t. | Premières impressions
Le client n'a pas laissé de commentaire.Mary C. | Expérience générale
Le client n'a pas laissé de commentaire.Rory C. | Expérience générale
Thank you for helping us out in a pinchLinda H. | Premières impressions
Some off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly notAbraham C. | Expérience générale
The staff is so helpful and friendly and that you don’t find to much !! Great place to store your thingsJacqueline V. | Expérience générale
The staff made you feel like family. Very professional. Very easy to work with. 100 % satisfied.Jon W. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanne V. | Expérience générale
Le client n'a pas laissé de commentaire.Christine R. | Expérience générale
Very blessed to have worked with this U-Haul's team! Such an amazing, helpful group. Thank you, U-Haul!!!!Sydney D. | Expérience générale
No problems.James B. | Expérience générale
Enrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.kevin w. | Premières impressions
CUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.Zemora D. | Premières impressions
ALL GOODAdrienne A. | Expérience générale
Your neighbors are a challenge. I commend your staff in their ability to deal with them!John P. | Expérience générale
Great service.Denna E. | Réservation
noneterry w. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!