Le client n'a pas laissé de commentaire.Avijit K.
Customer Reviews for U-Haul of Sunnyslope
Pour nous contacter
Phoenix, AZ 85020
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
good service from staffThomas H.
Service very helpful.Herold D.
A very nice facilityMatthew S.
The crew was very helpful and well informed. Great team!Thomas B.
This is the second time renting from this location. I wasn't pleased with the service or the condition of the vehicle the first time around unfortunately the experience the second time wasent any better the cabin smelt like old socks and stale French fried everything was cooverd in greasy finger prints just like the time before. And there was crumbs and white paint all over the place. When I asked the attendant if the car was wiped down he gave me an attitude and grabbed a spray bottle obviously it was not cleaned after the last customer and it seems to be an active practice with this location. I will probably never rent from uhaul again. I'm extremely unhappy with my experience and will warn others to stay away from this company especially that locationTommy R.
Le client n'a pas laissé de commentaire.Rodney B.
Le client n'a pas laissé de commentaire.Candace W.
Great staff run by a very personable BossThomas H.
Le client n'a pas laissé de commentaire.Jon W.
Le client n'a pas laissé de commentaire.Roderick B.
Customer service was incredible in and out quickly 100 % satisfactionDavid V.
Le client n'a pas laissé de commentaire.larry B.
Le client n'a pas laissé de commentaire.Kathleen H.
Le client n'a pas laissé de commentaire.Randall P.
Great, quick, friendly service!Amy D.
Problems with office computer connection w uhaul system. Staff worked around the problem. Thanks to themâ€¦.robert R.
Le client n'a pas laissé de commentaire.Kevin D.
I had to change my reservation on short notice and staff was very helpful.Natalie M.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Darrin J.
Very efficient and welcoming employees, Second rental from this location in the past two months, and both have been flawless. Highly recommend this location.Paul C.
Le client n'a pas laissé de commentaire.JEFFREY P.
Easy peasy. Nothing to add but perhaps demo of how new hitch attachment works. It is so easy compared to the old I was not clear how of at all it needed to be tightened of I released. As a result o did nothing to attach without guidance.Robert S.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.DON I.
Was awesome rental. Everything went smooth from point A to point B. Thank youJonathon W.
Le client n'a pas laissé de commentaire.Donna S.
The truck was filthy when I got it I had to vacuum it out and wipe it down myself I won't be using U-Haul againTommy R.
Le client n'a pas laissé de commentaire.Stephanie K.
Le client n'a pas laissé de commentaire.Sarah A.
Always greatThomas H.
Thank you very much!BERTA Y.
Great customer at this location thank you guys!penelope M.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Jared L.
Le client n'a pas laissé de commentaire.Miles J.
Le client n'a pas laissé de commentaire.Sean S.
Every time I have used this Uhaul I get excellent service, they go out of the way to accommodate you.vickie S.
I didn't see any areas where improvement s can be done. . Thank you, for a great crew!Jose S.
Le client n'a pas laissé de commentaire.Donald C.
Le client n'a pas laissé de commentaire.Justin I.
Nothing at all. As near perfect as you can make itRobert G.
There was only one person working and we came in for mobile pickup but still had to wait like 30 minutes to actually get the UHaul. Then we asked about the $50 if we don't get the UHaul at our designated time but we were told we don't qualify because the UHaul was ready. It was overall a bad experience and made us run behind on a time sensitive move.Tayla B.
Chris at the Sunnyslope is always friendly and professional. The entire staff is in fact. What makes Chris stand out is that he will bring the vehicle to the front door even when it's parked close to the UHaul office. Yes, I notice the little things :-) Keep up the great work!Aisha F.
Okay, I did not expect that. I have mostly had negative experiences with Uhaul, but I use their services because it is convenient. This store and the three employees I met working there were phenomenal. I saw Donnell on the weekend and the two regular guys during the week. Customer service was top notch, and I am really glad that I did not let a previously bad experience at this store stop me from returning. Great, personable employees who truly seemed to care about me having a positive experience. And I did.David H.
Le client n'a pas laissé de commentaire.Kevin D.
Le client n'a pas laissé de commentaire.Vicki S.
They did well. Very helpfulALFRED W.
Le client n'a pas laissé de commentaire.Geoffrey E.
Le client n'a pas laissé de commentaire.pequeira G.
Le client n'a pas laissé de commentaire.jodilee K.
Le client n'a pas laissé de commentaire.Analisa R.
Person who checked in the van was courteous quick and great to work with.Andrew W.
The gentleman who helped us was greatâ€¦.quick, efficient and friendly even with a lot of customers to take care of.Linda M.
Unlike the Bountiful UT U-Haul located at 2150 S 500 W in Bountiful, Utah, these guy's at the Sunnyslope U-Haul knew what they were doing. They were courteous and extremely helpful, even in the hot Phoenix sun. These guy's are the example that other U-Haul dealers should follow.JOEL GERDOM N.
GM Steven was so helpful, truly an asset for U-Haul.Silvia H.
Le client n'a pas laissé de commentaire.samantha E.
Le client n'a pas laissé de commentaire.Kurtiss E.
Sometimes when you drop in to pick up supplies there is no one in the store part and you have to stand around for ever waiting. There is no one visible anywhere on the lot. That's happened three times to me. I just go to Home Depot now for supplies.Alisa C.
Devin the Rep was great please give him more MONEY 👍💰 he deserves it very very accommodatingBrian S.
Le client n'a pas laissé de commentaire.cameo D.
Le client n'a pas laissé de commentaire.Ward S.
these people are the greatest even when I've come in at the last minute before closing they always took quick care of meCameo D.
Le client n'a pas laissé de commentaire.Edgar R.
I appreciate how friendly and willing to help both employees that I interacted with were. Moving is not fun. They made sure I had what I needed and offered suggestions that would make things easier. I hope I don't move for a long time but if I do I will be dealing with this Uhaul location again. Thank you so much to both employees that helped me out.elizabeth T.
Le client n'a pas laissé de commentaire.Mark K.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Jack L.
The bed of the trailer had some residue that appeared to be oil.Richard W.
Le client n'a pas laissé de commentaire.Robert B.
Excellent customer service.edgar G.
Le client n'a pas laissé de commentaire.jeff K.
I picked up a trailer at the Cave Creek lication in Northern Arizona. The young man that hooked up the trailer didn't follow my instructions on how I wanted it connected to my RV. I have been towing for 30+ years and I didn't appreciate his inexperience. His comment "I hope you bought the insurance" was an insult and I will not rent from U-haul again.CHRISTOPHER C.
The truck smelled very strongly of stale tobacco. There was even a burn on the radio console. Otherwise the cab was clean, truck was clean, and the staff was courteous and kind. Great location and staff.Elizabeth B.
Le client n'a pas laissé de commentaire.Juan A.
24 hour drop off couldn't be easier.Andrew F.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.Jason K.
Le client n'a pas laissé de commentaire.Moneica L.
Le client n'a pas laissé de commentaire.CHANA G.
This was one of the smoothest uhaul experiences I've had. I was in and out in no time. Definitely coming back.Greg H.
Easy check out, easy check in. Plenty of stockchris G.
Le client n'a pas laissé de commentaire.joseph S.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.brad H.
Le client n'a pas laissé de commentaire.Stuart G.
The only negative as the a/c smelled like smoke. I have had not so great customer experience at this location in the past, but this time it was excellent in all areas. Would definitely recommend this location.Paul C.
None at this time everything when well. Thank youFatima N.
Le client n'a pas laissé de commentaire.doug L.
I've used this location several times and always been pleased. Same great service every time and always has the equipment available when I need it.Roy J.
Le client n'a pas laissé de commentaire.Noe G.
Thank you for your assistance in adjusting my original plan!Matthew B.
service was great!UNGYO S.
Chris was amazing and expeditous with my checkoutGina D.
Le client n'a pas laissé de commentaire.Nathan B.
My initial impression of this facility was favorable. I was checked in efficiently and the promised vehicle was ready and in good shape. There were problems when I returned the vehicle, and they were clearly caused by U-Haul. I would strongly recommend that staff stress to renters the importance of detailed completion of the online assessment of the vehicle. When I left with the vehicle (as I have done with multiple previous U-Haul rentals over the year) I had with me completed paperwork marking the level of gas in the tank, etc. The facility manager noted that I needed to bring the vehicle back 1/2 full of gas as that was the level in the tank as I was leaving. I quickly completed the online assessment and provided photos of the mileage and of some rock damage on the windshield. When I returned the vehicle with exactly the number of estimated miles and with the tank 1/2 full I was informed by the technician checking in the vehicle that I needed to fill the tank to 7/8 because that was what was in the system or I was going to be charged $71! No amount of explanation was able to overcome the technician's response of "Hey, that's what we have in the system. There's nothing I can do about it." Fortunately, the employee who had checked me out was available and I had my paperwork upon which the manager had marked a tank level at 1/2. That employee was able to make a correction in the system. Why the other employee couldn't do this I do not know. The employee who made the correction advised that the problem occurred when I completed the online assessment and that somehow I had indicated that the tank was 7/8 full. (I did no such thing.) Look, I can handle myself online and know what to expect next time. Not everyone will be able to complete an online forensic documentation of vehicle status - are they at the mercy of inadvertent system glitches which will add fraudulent costs to their rentals? This is not acceptable.Anthony P.
Great service, great people, nice personalityrosalio C.
Le client n'a pas laissé de commentaire.Michael B.
Devon was professional, efficient and helpful! Just what one needs after a cross country journey of 33 hours. Thank you! Michelle Herauf Erik GarciaMICHELLE H. | Premières impressions
Great work, great guys.andrew t. | Premières impressions
Le client n'a pas laissé de commentaire.Mary C. | Expérience générale
Le client n'a pas laissé de commentaire.Rory C. | Expérience générale
Thank you for helping us out in a pinchLinda H. | Premières impressions
Some off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly notAbraham C. | Expérience générale
The staff is so helpful and friendly and that you don’t find to much !! Great place to store your thingsJacqueline V. | Expérience générale
The staff made you feel like family. Very professional. Very easy to work with. 100 % satisfied.Jon W. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanne V. | Expérience générale
Le client n'a pas laissé de commentaire.Christine R. | Expérience générale
Very blessed to have worked with this U-Haul's team! Such an amazing, helpful group. Thank you, U-Haul!!!!Sydney D. | Expérience générale
No problems.James B. | Expérience générale
Enrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.kevin w. | Premières impressions
CUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.Zemora D. | Premières impressions
ALL GOODAdrienne A. | Expérience générale
Your neighbors are a challenge. I commend your staff in their ability to deal with them!John P. | Expérience générale
Great service.Denna E. | Réservation
noneterry w. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!