None of the employees seem to show much urgency or care to customers waiting on them. Also, I need a receipt for this rental that I have not received yet.JOSHUA W.
Customer Reviews for U-Haul of Wedgewood
Pour nous contacter
Nashville, TN 37203
(Right off I-65 exit 81on the corner of 8th ave south and Wedgewood blvd)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very Professional, Helpful. Completely SatisfiedWILLIAM H.
Just h e l p the m L i k e y all h e l p meHOWARD W.
Le client n'a pas laissé de commentaire.TUCKER H.
Very helpful staff; vehicle was in perfect conditionSCOTT M.
Le client n'a pas laissé de commentaire.MONICIA M.
Le client n'a pas laissé de commentaire.MATHIEU E.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.FRANCETTA S.
Rental was easy. Staff was efficient.DONALD T.
I had a blowout and I couldn't get any help from anyone at u-haul. I had to buy a new tire and fix it myself and pay for the transportation and I was told to leave it at the closest location to me and I did and I ended up getting charged 4 separate times totaling over 600 dollars and it cost me 800 dollars all together just to rent a car trailer and work on it myself and spend my own money on new parts it needed before I got it.DANIEL B.
Give them all a raise. WDWARD D.
Le client n'a pas laissé de commentaire.ROGER B.
Everything was perfect. Start to finish. Your app is horrible. Talking to someone is the way to go.lisa C.
While this location was clean, it was the 3 location we were sent to. The location we booked moved the pickup to another location then to this location and we had to pick up the car trailer at another location. So inconvenient when you are trying to plan a move.John Z.
This was my first time ever renting a moving truck, there was no hassle, no hiccups. And it made for a very smooth move. I was very impressed with the service I received.JANUARY L.
Le client n'a pas laissé de commentaire.Miller B.
Le client n'a pas laissé de commentaire.Mark B.
The experience was amazing. The staff were delightful and happy.John C.
service personnel (outside) were very friendly and helpful, both at the beginning and end of the reservation, the counter person (inside) who completed the documentation for the reservation was abrupt, impersonal, non-customer friendly. He also told me the store closed at 6:30 p.m. and I needed to be back by then or would have to do the online return/unhook myself. I returned the trailer at 6:50 and the store was still opened (it closes at 7). A very friendly lot person took care of the trailerANDREW G.
Le client n'a pas laissé de commentaire.EDWARD R.
Le client n'a pas laissé de commentaire.Peter M.
Picked the truck up and the gas light was already on. Couldn't get truck into gas station beside place. Charged me 32 dollars for gas when I only went 40 miles.Curtis B.
The man who checked me in was extremely rude. He had issues with my reservation and kept telling me I wasn't supposed to be there even though my confirmation said I was. He eventually started yelling at me, cussing, and stormed off to get one of his coworkers to finish his job. Absolutely terrible service.KELSI R.
The service was incredibly slow and directions were very unclear when speaking with the associates. Who seemed to be the manager or person leading the team did not have a mask on, it was no where do be seen. He was walking about involved with everyone, but no mask. All the other associates had masks.WILLIAM T.
Le client n'a pas laissé de commentaire.ROBERT B.
There was only one employee working when I arrived but he was awesome! He was super helpful and had a great attitude even though he was very busy. The most frustrating thing for me was trying to get through on the phone. I was never able to get through even though I tried multiple times. One time I even waited over 20 minutes. One of the customers in the line told me it took him 38 minutes to get through on the phone. Unacceptable. Especially compared to the great service from the frontline workers.Chad P.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.SEAN M.
Waited on hold to cancel my reservation over 30 minutes twice and was disconnected twice. Never againMICHAEL H.
My truck was not clean. The U-haul rep. pulled the truck in the back and did a quick clean of the cargo and cab area. Also my the cargo area leaked. Several items got wet.KIRK F.
Le client n'a pas laissé de commentaire.Kayla T.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.CHARLENE B.
Le client n'a pas laissé de commentaire.adarsh R.
I was charged a gas fee. I OVERfilled the rental. I have pictures and a receipt to prove it. I was actually shocked that uhaul would pull that. That's never happened before. I called to speak with someone but every time I call no matter the time of day the wait time is longer than 20 minutes. Figured 18 $isn't worth the wait. However I'm disappointed and can't believe Uhaul pulled a fast one.Tabitha P.
Le client n'a pas laissé de commentaire.ANTHONY M.
My receipt was changed and I was over charged. I returned the trailer on Monday and because I didn't have internet I called the 866 number and told them on Monday that I couldn't come back 65 miles the next day so I wanted to let them know I was checking it in and her reply was so what do you want me to do! Than I tried calling on Tuesday, Wednesday and finally got some on Thursday who told me it was checked in on Wednesday but it was left there at 7:10 Monday night now I know because of the location.jacqueline G.
Le client n'a pas laissé de commentaire.KAYLA Z.
Le client n'a pas laissé de commentaire.JOHN Q.
Keep up the fast and wonderful customer service! We thank you for your helpfulness and professionalism!SARAH JANE H.
Le client n'a pas laissé de commentaire.Marci L.
Le client n'a pas laissé de commentaire.Michael V.
Clerks were very helpful and friendly.JAMES H.
Le client n'a pas laissé de commentaire.Kerry K.
Le client n'a pas laissé de commentaire.GILBERT L.
The staff at this location were so friendly and extra helpful. I regret I didn't take note of anyone's names. I appreciate them so much.ALISA B.
Le client n'a pas laissé de commentaire.Candace H.
Quick rental processing and trailer hookup.GARY T.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.Jennifer H.
Le client n'a pas laissé de commentaire.DEWAYNE T.
Get affiliated with AAA lock out services.DEURWARD S.
Le client n'a pas laissé de commentaire.CHARLES B.
The gentleman who checked me in was very professional, friendly and courteous. He answered all of my questions. He deserves a raise and a promotion.DEBORA B.
Staff were extremely helpfulneal F.
Le client n'a pas laissé de commentaire.Jeremy F.
Costumer, services was Excellent. On Both ends. Thank you.EARLINE J.
Le client n'a pas laissé de commentaire.Claire S.
Le client n'a pas laissé de commentaire.Barry A.
This was a horrific location. It is an abandoned hotel With homeless people and or halfway house. Worst experience of my life.sydney W.
Le client n'a pas laissé de commentaire.Beth H.
Le client n'a pas laissé de commentaire.ERIE R.
Quick and easy! Very friendlyKRISTI J.
Le client n'a pas laissé de commentaire.PAIGE J.
To improve for the for the next customer you can change the business model that tried to rip off every renter for an extra days rental. When it happened once at a different location I thought I had just run into an unscrupulous operator. Twice in a row is a pattern.Aaron W.
Le client n'a pas laissé de commentaire.CYTHEREA B.
Similar experience to pick-up. Very efficient. Staff was very helpful and friendly.John S.
The link the cashier sent to my iPhone didn't work! I use an iPhone 7.Wagner S.
Quicker return processJames P.
Take the drivers license info before telling someone to go to the uhaul location if they're using 24/7 pick up. It was freezing and I had to wait 29 minutes to be approved. That can completely be done before going to pick up the vehicle. Make the instructions consistent whether you're using 24/7 or dropping off during business hours. I was given conflicting information about returns and it was really irritating. Overall a poor experience and I was surprised with fees over and beyond my estimate. I understand it's an estimate but this was way off. I feel like I was duped and had I known everything ahead of time I don't think I would have used this service. Extremely poor customer service.Jennifer S.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.MARGARET S.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.Wanda S.
Excellent and efficient service by the staff.ROBERT B.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.PATRICIA H.
Le client n'a pas laissé de commentaire.Dean S.
The person who helped me onsite was incredibly rude and disrespectful. In fact, I did everything online to avoid contact and make it easy. However, I had to get his help because the dolly and pads weren't in the truck. He left, I started the truck and it had a low tire warning on it which prevented me from confirming the mileage. I then went back inside. And I quote, "What do you want now"? I couldn't believe. He said just hit this button and it will go away. I said I'll hit the button once someone confirms I don't have a low tire. That's when it started. I kept my mouth shut the whole time but I'll never go back to that location know he's there. I can assure you it wasn't me. It was his attitude.David J.
Le client n'a pas laissé de commentaire.TAYLOR R.
Le client n'a pas laissé de commentaire.Paula O.
Le client n'a pas laissé de commentaire.Frank F.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Le client n'a pas laissé de commentaire.melba C.
Le client n'a pas laissé de commentaire.ANDREI G.
The guys were helpful, and quick on the job. Everything came together easily and correctly.ROBERT T.
Le client n'a pas laissé de commentaire.MARCHELLE R.
Le client n'a pas laissé de commentaire.Kevin F.
Le client n'a pas laissé de commentaire.ANETHIA R.
Tail lights did not work. I drove from Nashville to Northport AL with no tail lights. Did not know this for 2 hours. Person who hooked trailer checked lights. Took his word that all worked.RANDALL S.
People were rude when I picked it up. Wasn't given clear instructions that I had to have two people answer the phone at 7 AM. Truck was dirty when I got it and got my furniture muddy.Sydney Z.
Le client n'a pas laissé de commentaire.ADAM G.
Le client n'a pas laissé de commentaire.DANE B.
Le client n'a pas laissé de commentaire.James P.
Could not have been easierThomas L.
Le client n'a pas laissé de commentaire.BRUCE S.
Le client n'a pas laissé de commentaire.RODERICK O.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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