Évaluations des clients U-Haul of West Palm Beach

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of West Palm Beach

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

john C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jose G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dolores G. le

Évaluation :

Keep up the good work

Lesbia M. le

Évaluation :

I used the 24/7 service and the truck was in between a lot of other trucks so I had to change pick up time For the next day, it was inconvenient but overall the service was ok, the return was fast

nida M. le

Évaluation :

Need Quicker Service, Not greeted when walked in the establishment. I had to say hi after 5 minutes of just standing there. It's a very convenient location. You need better Customer Service

GERALD L. le

Évaluation :

I would recommend to have more help because the time that I had to wait to get service was about 1/2 hour to 45 minutes

Charles L. le

Évaluation :

They do need office help the wait was extremely long and only one person helping a line of customers. The employee was helping two customers at a time to speed the process but it still was extremely slow. It took over an hour to process and leave with equipment

Richard K. le

Évaluation :

The truck I rented was in poor condition with high mileage. Not at all clean. In would gladly pay more for a truck that was clean and well maintained.

Tashare W. le

Évaluation :

The wait to long and the people move to slow and they takes a long time to put your money back on your card

James D. le

Évaluation :

Nothing, very friendly and knowledgeable

Cezary P. le

Évaluation :

Personnel at this location is absolutely clueless. It took half an hour to rent a simple cargo van. And I prechecked online. Process was way too long . Avoid at all cost.

Jesper E. le

Évaluation :

Very friendly personnel at this location. Professional and courteous.

Antonio H. le

Évaluation :

You lost a customer with this new return setup of using my phone. Period wont rent at uhual anymore.

barry M. le

Évaluation :

Arrived to rent truck or trailer on a Saturday. waited in line 35 min. and at counter for 20 min. because computer system was very slow. Four women at counter were excellent and explained the computer is slow when they are busy. These women were very patient and apologetic under the stressful circumstances. As people arrived they warned them they are going to be at least an hour to rent anything. I do NOT plan to use uhaul again.

luisa R. le

Évaluation :

Le client n'a pas laissé de commentaire.

frank P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chanique D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Walter S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott D. le

Évaluation :

Be more efficient and help one customer completely before moving on to the next one. Pay attention to detail; what reservation was made. Work on customer service!

frank P. le

Évaluation :

Very good

PATRICIA A. le

Évaluation :

First you need to stop ripping off customers. I was charged for additional 80 miles totally $15. How do you calculate your miles definitely not as the general public because it takes 169 miles to get to Orlando from west palm beach. Where in the world did the 89 miles came from?? Also stopped putting an expiration date on the link to approve the truck it does seems as if uhaul is hiding something.

Dorothy W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Antonia K W. le

Évaluation :

Confirm rental is returned the day of and not call the customer 3 days later to advise it was not returned.

Janine C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Addie E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Latoria W. le

Évaluation :

Le client n'a pas laissé de commentaire.

debra H. le

Évaluation :

My overall experience with Uhaul in general was terrible. I was passed on to another location that wasn’t close to my home the very next morning which cost me a lot of mileage dollars I should not have had to pay after making a reservation very close to my home. The first truck they tried to give me the ac was not working. The truck I ended up with was working fine. Employees were very polite and respectful. It wasn’t their fault I was bounced around. The location I had my reservation with closed 5 hours earlier than stated on their hours for the day and basically told me too bad.

Sandy M. le

Évaluation :

Le client n'a pas laissé de commentaire.

ANTHONY R. le

Évaluation :

Staff was great , equipment was clean, but the trailer was not tighten down at the ball at all, and when trying to load the car it lifted and hit the rear of my truck, I went and got friends to help get the trailer and the car down safely without doing any more damage to the rear of the truck. I told the attendant about what happened and he said not covered. Luckily I was quick enough not to bust out my rear glass but not covered, does not seem correct as if it had damaged the trailer, I would have been responsible. I hate to put it on my insurance. Please advise

Robert M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cecily M. le

Évaluation :

Seems to bottle neck in the parking lot. Not many ppl are aware of the overflow parking.

Steve P. le

Évaluation :

I didn't find anything that need improving

Kristen G. le

Évaluation :

Not rent under false information.

Noah L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alicia W. le

Évaluation :

Staff was not Interested in assisting

racqueline H. le

Évaluation :

Le client n'a pas laissé de commentaire.