Great staff
Roberta S | Premières impressions
Customer Reviews for U-Haul Self Storage of Spanish Lake
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Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent
Lavelle S | Premières impressionsThey was very Perfectional!
ANGELA M | Premières impressionsI had a great experience, one of many with the store manager Kris. Very professional, helpful, and understanding.
RICHARD A | Expérience généraleThe gate closes really slowly. I wish there was a sensor on it so you could close it immediately after entry/exit. I had people go in while the gate was opening/closing, some even went in before I could! I never saw or spoke with a staff member and the phone number I was given is disconnected.
LaKesha D | Expérience généraleIt was great.
anthony h | Expérience généraleCustomer service was excellent!
LEO S | Premières impressionsVery good communicators. I’ll be back.
JOSEPH F | Expérience généraleI needed storage at the last minute. I was in the middle of loading the truck when I found out my apartment wasn't gonna happen. I am very happy that I was able to arrange everything online and get into my unit in a matter of hours. It really took a lot of pressure off of me with so many things going wrong on that day. I just wish I had known that I needed storage in the beginning and I would've reserved a truck with UHAUL as well to get a discount or just gotten a storage pod delivered.
LaKesha D | Online Move InThey gave me chances …… they worked with me and they understood what I was going through
IMO O | Expérience généraleFlawless
Tane F | Expérience généraleWhile everything looks great from the outside, you bought the facility on Parker while it still had tenants. You couldn't see what was going on in the inside. Red dust coats everything over time. I believe the doors have rust in the ceiling. How clean can it be if my unit is full of acorn shells and crap? Squirrels destroy my property on a regular basis. Field mice and squirrels eat acorns. They ignore your very large bait traps. Drywall hit my daughter on the head causing a lump and in winter we got locked inside the gate cause the pad malfunctions in cold weather ( we had to climb the fence and open it from the other side) And you have the nerve to raise rates. I'm only with you because you are cheap and close to home. Keep raising rates and I'll just buy another tough shed.
Irsheca W | Expérience généraleI can not get into my unit… I had to sleep in my truck so that could wait I am not pleased.
CAMRYN S | Premières impressionsThere may be moments where I would need to get into my storage unit after 5 PM but they're not open at the time for me to access my storage unit. I have children that are in school and college and they are on the constant basis of needing things it will just be nice for me to access my email when I want, not when U-Haul wants me to.
TREVIA J | Expérience généraleThe storage door doesn't close all the way. Worry if the weather and rotens will be a problem
DANA D | Premières impressionsI can get into the facility
Donald C | Online Move InThe staff at the Uhaul at 12060 Lusher Rd; Spanish Lake, MO 63138 (Hwy 367 @ Parker Rd) are the best! They are so professional, knowlegeable, helpful and courteous that all other locations can take lessons from them.
Wayne B | Premières impressionsMr. Meeker is a very nice person, he took the time to help me immensely. I told him my situation and he explained everything to me. Move in and move out was flawless I've used other places in the past, but not anymore because of the experience I had at Uhaul. thanks to the entire staff.
Darryl W | Expérience généraleCustomers service was outstanding.
Yolanda R | Expérience généraleNice, clean and friendly employees. Had a great experience, smooth transaction.
Darryl W | Premières impressionsOverpriced
HATORI G | Expérience généraleLarry the manager was a blessing
Owen P | Expérience généraleThe new owner has done a pretty good job taking over from the weird people that worked there before.
JOSEPH C | Expérience généraleLarry was very helpful and courteous and give feed back about storage units in what u need and how enter and exit facility and acess your unit
Lee S | Premières impressionsWas not given proper service
Alyssa B | Expérience généralePrevious storage place, just bought by U-Haul, screwed up records and sent threatening emails on Christmas morning, ruining our family's day. Larry Meeker at U-Haul sorted it all out in 20 minutes.
STEVEN R | Premières impressions