Everything was very professional. The staff was friendly and quick to help.Steve N.
Customer Reviews for U-Haul Storage of Klamath Falls
Pour nous contacter
Klamath Falls, OR 97603
(Across from the Grange Co-Op)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Alta B. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.Bill J.
Service people were greatPaul B.
Le client n'a pas laissé de commentaire.Peter O.
Friendly helpful staff. Nice facility.Bill J.
Le client n'a pas laissé de commentaire.Hiedi C.
Le client n'a pas laissé de commentaire.Jose B.
Le client n'a pas laissé de commentaire.XITLALY P.
Le client n'a pas laissé de commentaire.Bryan M.
The two girls who greeted me outside were friendly, asked if I had any problems (NO) and were quick to complete the check-in process.Victor S.
No recommendations. The staff was very nice.William G.
Le client n'a pas laissé de commentaire.DENNIS R.
The young man who helped us at the pickup location was receptive to our needs, answered all our questions, advised us, and reserved a 9' Van for us to pickup on the next day. This young man was a big help. At pickup the General Manager attended us and she was very helpful and pleasant. It was a pleasure to have encountered both of these individuals.Mario O.
Le client n'a pas laissé de commentaire.Kiara F.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Donna M.
Friendly and helpfulJeff F.
Quick and expeditious.Mark M.
All U-Haul staff encountered were very helpful.Clifford M.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.Christopher M.
The employees were very friendly and so helpful! Great experience.Nancy Q. | Expérience générale
All is well. Folks at this location are friendly and helpful.cheyrl L.
I received an OLD 26 ft truck without air conditioning for me to cross the country, including the desert! It had no ability to plug in my gps etc, and had 191k miles. The steering was so sloppy that I had to switch or rock from side to side constantly in order to follow a straight line!DAVID H.
The staff were over and above wonderful, helpful, friendly. Will definitely rent from this location again and recommend to friends!Merrilee M.
Le client n'a pas laissé de commentaire.joanne S.
Le client n'a pas laissé de commentaire.WAYNE S.
The 24/7 app too many steps. Other than that I would rent from this location again.Larry H.
I used the 24/7 service and when I got there it was blocked in and had a sign in the window. We had to wait for a worker. So it needs to be more organized.Thomas S.
Great fast service! Great customer service!! Also at Bend Or where I dropped off dolly!!CRAIG S.
Le client n'a pas laissé de commentaire.Hillary K.
They lied about insuranceibrahim A.
Le client n'a pas laissé de commentaire.michael P.
Two years ago I hated this place. I'd have to wait a long time to be helped at every step in the process while just the one distracted person there would share their bad day and attitude. Now, it's all changed. Service was quick, friendly and efficient. Way to get it right U-Haul.Michael B.
Le client n'a pas laissé de commentaire.Lloyd S.
Le client n'a pas laissé de commentaire.Anjeleeca T.
Le client n'a pas laissé de commentaire.Jeff P.
Thank you for being friendly and kind.Julianne M.
uhaul is greatnina B.
Le client n'a pas laissé de commentaire.Kellie P.
Very friendly and helpful in finding a close drop off point near the destination of our move.Howard W.
Le client n'a pas laissé de commentaire.Robert E.
Clean out the truck! Be on time for appointment, they were an hour late and then took a half hour to check out. There were no hand trucks, that I ordered, there were 9 pads, I ordered 36.MARY P.
Le client n'a pas laissé de commentaire.Manuel G.
Le client n'a pas laissé de commentaire.Thomas F.
Le client n'a pas laissé de commentaire.Steve W.
Le client n'a pas laissé de commentaire.Jimmy H.
Professional friendly staff and quick return.Joseph L.
Everything was perfect! The nicest most helpful Uhaul staff I've ever met. Thanks so much!Nancy Q.
all was good, service was very good and friendly ..Reno D.
Le client n'a pas laissé de commentaire.Eric G.
Friendly, helpful, energetic service. Thank you.Paul M.
Truck was very nice, air conditioning, good stereo plenty of plugs good rubber on the tires, now to the trailer I was given a beating up trailer with questionable strapping that was near rotted on the ends which are crucial for holding down the vehicle you're towing, I'm not sure who approved that trailer it had one odd tire that got flat tire on the trailer after about A Thousand Miles which was extremely troublesome I tried to repair it myself I shouldn't have to do repairs on a trailer I paid money and insurance on I picked that up at the Washburn Klamath Falls location when I'm going from coast to coast you would expect a better condition trailer very disappointing there lost a day of travel other than that it was acceptableJeffrey g. A.
Le client n'a pas laissé de commentaire.Brandon C.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.Sarah W.
Le client n'a pas laissé de commentaire.Michael C.
Make sure the locks all work.Kathleen S.
Le client n'a pas laissé de commentaire.shirley t. | Expérience générale
Highly recommended..William T.
They need more employees and equipmentRick M.
Le client n'a pas laissé de commentaire.shirley t. | Premières impressions
Le client n'a pas laissé de commentaire.Lucy L.
Staff was wonderful, helpful, friendly, professional. Can't think of a thing to improve. Very satisfied customer!Michael G.
Don't believe you can improve perfection. Very smooth transaction was in and on my way in no time.Steve G.
Le client n'a pas laissé de commentaire.Ralph O.
Le client n'a pas laissé de commentaire.Pamela S.
Le client n'a pas laissé de commentaire.AMANDA B.
Kyle was super helpful!Nancy Z.
Very impressed with how the staff explained things and worked with me.Rebecca A.
Le client n'a pas laissé de commentaire.DEBRA A.
Le client n'a pas laissé de commentaire.michael M.
Promptly and cheerfully met and quickly attended and on my way.James B.
Le client n'a pas laissé de commentaire.Barbara D.
Le client n'a pas laissé de commentaire.Vicki R.
Le client n'a pas laissé de commentaire.April N.
Le client n'a pas laissé de commentaire.Mike T.
Le client n'a pas laissé de commentaire.randall M.
Le client n'a pas laissé de commentaire.Tammie R.
Not much. They have everything one needs to move.Debbie R.
Le client n'a pas laissé de commentaire.Tim S.
The location was very accommodating and pleasant, my problem is with the reservation system. I understand that managing the thousands of pieces of equipment at uhaul is a daunting task, but for the third time in two months (approx), my reservation was changed without speaking to anyone! When I went to pickup the equipment it was not at the location. Fortunately it was not far away, but the reservation in my account on the website still showed the first location with none of the equipment change. This is extremely frustrating especially when I have spent thousands of dollars without a single apology from anyone at uhaul.Samuel H.
Le client n'a pas laissé de commentaire.CASSIDY H.
Great staff!JONATHAN L.
Le client n'a pas laissé de commentaire.Judy J.
Le client n'a pas laissé de commentaire.Frances K.
Le client n'a pas laissé de commentaire.Harold W.
Le client n'a pas laissé de commentaire.Julia G.
Le client n'a pas laissé de commentaire.LARRY T.
Everyone did a great job!LARRY T.
They was super friendly had great customer serviceBecky B.
Will be using them again soon.Jim H.
Nina was fast, courteous, and professionalDean W.
Le client n'a pas laissé de commentaire.Carl B.
Le client n'a pas laissé de commentaire.Letrell C.
Again you went above and , the service and everything else that goes with that was excellent.Steve V.
Loved the online reservation system, which was super easy to use. Staff were very efficient and helpful, both at delivery and return.Myki S.
Le client n'a pas laissé de commentaire.Agustin O.
i think the mileage gauge is incorrect on the truck i rented and i mentioned it to this uhaul place because i think it needs to be checked out because the miles i drove about 260 at most and the gauge had me at over 280 from salem to klamath falls i dont mind paying a $3,08 but if someone was to take this truck on a long hall ,it might add up ,i not asking for anything i just think the gauge should be checkedSteve C.
Le client n'a pas laissé de commentaire.Brenda Z. | Premières impressions
Staff were mostly untrained and unfriendly. I waited 20 minutes wanting to buy a sofa cover. Was told by a young lady employee that she had to watch her coworkers hook up a trailer. She also did not know how to do a move out. Told me I would need to wait for another employee to come in and do it. When the other employees came in, she did not bother to watch the move out process.Donna W. | Expérience générale
Le client n'a pas laissé de commentaire.Patrica G. | Expérience générale
Le client n'a pas laissé de commentaire.sierra s. | Expérience générale
Le client n'a pas laissé de commentaire.Robert/Dakota E. | Expérience générale
Always had problems with door and a break in I was told that my unit wasn't broken in to but wasJenifer K. | Expérience générale
The local office, site and all staff are amazing. Ty is awesome! Calling in is a hassle navigating through the automated phone system to get through to the local office is near impossible but staff more than makes up for it in personTiffany T. | Expérience générale
The staff at Klamath falls oregon uhaul on Washburn way are fabulous! So friendly, helpful and knowledgeable. Gonna miss seeing them every monthRobin S. | Expérience générale
Le client n'a pas laissé de commentaire.ralph/anthony h. | Premières impressions
Great service and helpful.Brandon P. | Expérience générale
The staff were great, they helped finding a storage unit to suit my move.Brandon P. | Premières impressions
Le client n'a pas laissé de commentaire.Ben S. | Expérience générale
Le client n'a pas laissé de commentaire.DENNIS M. | Expérience générale
The staff was awesome! Very knowledgeable, friendly and helpful. Would definitely recommend.Robin S. | Premières impressions
Le client n'a pas laissé de commentaire.milan v. | Premières impressions
Le client n'a pas laissé de commentaire.Brent J. | Expérience générale
Le client n'a pas laissé de commentaire.ANNETTE A. | Premières impressions
The storage unit I rented was just an old box from a truck which was parked behind 2 concrete barriers. This made it inconvenient to pull a truck/trailer up to the unit and impossible unload/load straight into the unit/truck. Also, whoever came up with the bright idea of having a store lock in addition to the renter's secure discus lock, let me wring your neck. How is it that I can't access MY unit that I am renting outside of business hours? I have to go into the store to have an employee unlock my unit for me? Good business practice, uhaul. Great. Make it more inconvenient. Make them combo locks that the old man will never remember the code. I will never rent from this storage facility again and neither will my family or friends. I won't b*** and complain without providing some ways to improve. The staff were courteous and helpful. But the practice and policies from uhaul corporate that hinder your good people have to change. Don't put a double lock on the unit and get your people some real dang facilities.Kevin B. | Expérience générale
Everything went smooth . Always make sure u have reservations this place seems very busyJennifer R. | Premières impressions
We live in Klamath Falls and have used the U-Haul numerous times. We are always well taken care of. The office staff are friendly, professional, and very helpful. I will always recommend their serviceDave W. | Expérience générale
I was in a bind, I was way behind and I was willin to make a deal. U'Haul did a great job of helping us. We were in a jam and they got us a storage unit. Took excellent care of us. Merci.Dave W. | Premières impressions
Excellent evan r. | Premières impressions
I didn't notice any lights for the outside storage area and it's a bit dirty. This location isn't open with evening hours (closes at 7pm).Ronald M. | Expérience générale
No problems, as expected.Kathleen D. | Expérience générale
If it was not for Ben at this location I would never even consider renting or purchasing a thing from U-Haul ever again in my life. Corporate is terrible and don't care about customer safetytom d. | Expérience générale
I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.Stuart T. | Expérience générale
Very nice customer service people. Returning truck was a breeze. In and out in 5 minutes.Susan G. | Réservation
Great staff and easy equipment rental. Going back for more soon.Allison W. | Expérience générale
Storage container very dirty. Belongings were covered in cobwebsAmy A. | Expérience générale
Great group of people. Amy the manager hardworking, problem solving stellar lady. Neat, organized, good communication.Angeline A. | Expérience générale
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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